Who is your typical customer and what questions do they typically have?
First time Home buyers
Are there grant programs available?
What documentation is needed?
How much money will I need to close?
What credit score do I need to qualify for a loan?
What specific steps do you use to help your customers find the best home loan for them?
The best thing I can do is get to learn my customer and their needs to be able to assist them in the best way possible.
Working hand and hand with their real estate agent to ensure they have a property they love and can afford.
What are the top 3 misconceptions people have about the home loan process?
The process takes a long time.
You need a lot of money to get into a home.
That you have to have A-1 credit to get into a home.
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
What provides you with the most satisfaction in your job as a Loan Officer?
Helping a client navigate the home buying process and getting them to the closing table is very rewarding.
Tell us something that makes you unique or something wacky, yet interesting about you?
As a former housing counselor, I take a different approach when dealing with home buyers. My goal is to make sure no one ever has to face foreclosure, so I work diligently to make sure my borrowers are educated on the process and are making an informed decision.