What people are saying... What people are saying... Back to profile
The process was very organized and easy. I would recommend it.
Jamila J. - North Hollywood, CA | Apr 2022
Lilyette and her team were extremely proactive, communicative and helpful throughout the entire process. As new home buyers, we couldn't have asked for better guidance and follow through with the lending / home buying process.
Jaimeson F. - San Francisco, CA | Mar 2022
Expedite processing, good communication.
Ivo C. - South San Francisco, CA | Mar 2022
Great support and easy explanation to understand what you're doing
Bonnie S. - Chico, CA | Mar 2022
Lilyette Uriarte and Monica Johnson did AN INCREDIBLE job from beginning to end!!! They were kind, efficient, professional, knowledgeable and showed the highest level of competence in their field.
Karla F. - Sacramento, CA | Mar 2022
They were very quick to respond and answered all my questions
Marlon C. - Daly City, CA | Mar 2022
Great because of Lilyette.
Kangning S. - San Francisco, CA | Feb 2022
Lyliette who worked on my loan provided the best service possible. I felt that Lyliette and her team are knowledgeable and professional. Every question was answered promptly. I also like how Lyliette is sensier and upfront. That gave me confidence that I'm getting the best possible loan.
Alexey K. - San Mateo, CA | Feb 2022
The team moved efficiently and communicated with me throughout the lending process.
Yusuf S. - Muscatine, IA | Feb 2022
They are very professional and safe.
Leandro C. - Chico, CA | Feb 2022
Excellent customer service.
Jose G. - San Lorenzo, CA | Jan 2022
Great service and communication
Christina S. - Temecula, CA | Jan 2022
Lilyette was very helpful made the process simple explained everything step by step.
Alberto C. - Chico, CA | Jan 2022
Team Lilyette is the most professional, transparent, and accurate my wife and I have ever experienced. Every evening they sent us communications recounting the day and letting us know what was ahead. This refinancing process is probably one of the fastest because from the time they locked the loan to the approval from escrow it took only seven days. We highly recommend Guaranteed Rate and especially team Lilyette Uriarte. Just amazing.
Allen V. - Maricopa, AZ | Jan 2022
The whole team of Lilyette Uriarte made this transaction run smooth and easy.
Carmina T. - North Hollywood, CA | Jan 2022
Lilyette and her team are so knowledgeable and explain the process in a way that can be easily understood!
Brandon T. - Gardena, CA | Dec 2021
The personnel I worked with were very accommodating, professional and eager to please.
Lai Yee Y. - Redwood City, CA | Dec 2021
Great customer service, Very professionals!
Marco A. - San Mateo, CA | Dec 2021
We had a complicated set of transactions and the team led by Lilyette did an amazing job coordinating it all.
Kyrksen S. - San Francisco, CA | Dec 2021
Because the team went above and beyond to understand my situation.
Michael B. - Perris, CA | Dec 2021
Excellent customer service
Jose G. - San Lorenzo, CA | Nov 2021
Process was easy, fast and smooth
Michelle S. - Surprise, AZ | Nov 2021
Lilyette was great!! She helped us every step of the way and was always patient and understanding!
Hugo M. - San Pablo, CA | Nov 2021
It was very easy and we very satisfied with the process.
Joel B. - Pacifica, CA | Nov 2021
Lillyette is so knowledable
Augustine C. - Danville, CA | Oct 2021
Consistently excellent support.
Cheryl L. - Oakland, CA | Oct 2021
Lilyette and her Team are great goes above beyond in making sure we get our refinance done in a timely matter.
Gina P. - Hayward, CA | Oct 2021
Lilyette and her team are outstanding! They respond back quickly, with helpful information, and are so kind and thoughtful! They walked us through the entire process and everything was so smooth.
Megan J. - Daly City, CA | Sep 2021
Lilyette is a rockstar. She is always on top of things and always available to answer any of our questions. We won’t work with any other lender because of her.
Michael C. - San Carlos, CA | Sep 2021
Everything was explained cleary by Lilyeth Uriarte. Thjngs were transparent from the get go. Amazing
Mary S. - San Lorenzo, CA | Sep 2021
They make the whole process easy.
Natalie D. - Rancho Santa Margarita, CA | Sep 2021
Lilyette is the Best! Would send all of my friends to her and her team!
Christopher C. - Cypress, TX | Sep 2021
Excellent customer service
Jose S. - Antioch, CA | Sep 2021
The team was extremely helpful and made the process seamless.
Judith C. - Perris, CA | Aug 2021
They worked hard to make my experience as easy as possible and went above and beyond to get my loan through.
Darius W. - San Francisco, CA | Sep 2021
very thorough service and excellent communication! Lilytte explained in detail what my options are and she was never pushy in the process. Harold was also on top of the requirements and able to keep us on track.
Dolores Dorothy C. - Hayward, CA | Aug 2021
I received outstanding service and would not hesitate to recommend them.
Norma M. - Grand Terrace, CA | Aug 2021
Great team work from the beginning to the finish line. Very responsive and professional.
Monika T. - Mesa, AZ | Aug 2021
Great service and communication
Teresa G. - Watsonville, CA | Aug 2021
They were very kind and patient with me. They were clear at explaining the details.
Juana C. - San Mateo, CA | Aug 2021
I was treated professionally, I felt that my agent Lilyette Uriarte was treating like if was her personal case. She overcame with some obstacles in our end, but worked it out very well.
Silvana A. - Riverside, CA | Jul 2021
For the high level of responsiveness, communication, and professionalism
Amy S. - San Mateo, CA | Jul 2021
Lilyette was the best. She went all out for our loan and provided the best service. We had a lot of ups and downs during our loan approval process and she went above and beyond to make sure we got qualified and were able to purchase our home
Oleg S. - Marina Del Rey, CA | Jul 2021
Always taking care of us in a timely manner
Yasmina A. - San Jose, CA | Jul 2021
I had a good experience. Everything was very professional and speedy.
Karen E. - Lone Jack, MO | Jun 2021
Best offer after researching dozens of mortgage providers.
Cheryl L. - Oakland, CA | Jun 2021
They were very efficient and on top of things
Sarang K. - Saratoga, CA | Jul 2021
Speedy service outstanding customer service
Reynaldo G. - San Francisco, CA | Jun 2021
Very easy to work with. Communicative and answered all of my questions.
Michael Y. - Grand Terrace, CA | Jun 2021
Lilyette is awesome!! An absolute pleasure to work with.
Leron A. - Los Angeles, CA | Jun 2021
Excellent Customer Service from the beginning to the end!
Terrence B. - Rosharon, TX | Jun 2021
Because Lilyette is very Nice
Walter D. - Colton, CA | Jun 2021
Responsive staff and knowledgeable on all things mortgage loans.
Sandra M. - San Jose, CA | May 2021
Lilyette was very easy to work with and helpful when problem arose.
Sarah J. - Watsonville, CA | May 2021
Professional friendly response back quickly very knowledgeable with information explains everything patients with me answered any questions I had . Lilyette Uriarte was amazing at her job friendly and very professional someone that took the time and showed that she cared works very hard thank you for all you did for me . I will definitely be back for my next loan if I need one and will contact her 100%
Tina T. - Turlock, CA | May 2021
Lilyette and her team are always ready to go the extra mile to make things happen
Venancio B. - Modesto, CA | May 2021
The Guaranteed Rate team has gone above and beyond to assist me and my family when we first purchase our home and now when we refinanced. Exceptional attention to detail and the communication is always superb.
Juan B. - Henderson, NV | May 2021
they were out standing with the customer service. They kept me informed at all times on what was going on.
Enrique A. - San Leandro, CA | May 2021
They were very helpful in detailed guidance
Margaret B. - Phoenix, AZ | May 2021
Because Lilyette was amazing to work.
Jose L. - Chico, CA | Apr 2021
Excellent assistance throughout the entire home-buying process. Lilyette made everything really simple for us and explained everything so we didn't have to worry about anything. She was really efficient at closing, clearly communicated with us, and immediately answered all of our concerns.
Sergio L. - South San Francisco, CA | May 2021
Very Satisfied with our Loan agent Lilyette Uriarte
Upendra G. - Redwood City, CA | May 2021
Excellent service and fast response
Deih T. - San Francisco, CA | Apr 2021
Lilyette Uriarte Has demonstrated excellent customer service not only once but twice I have used her in the past and I really appreciate her honesty her punctuality and commitment to her customers.
Jacqueline A. - Fontana, CA | Apr 2021
Quick, thorough communication
Kathleen O. - Scotts Valley, CA | Apr 2021
The team that was assigned to deal with my loan was very efficient and thorough. They’re very nice to work with.
Juliano N. - Daly City, CA | Apr 2021
Lyliette and the team have explained to me everything upfront and everything came up as they forecast it. Very clear process.
Alvaro C. - San Bernardino, CA | Apr 2021
The team that I worked with was very efficient and very knowledgeable especially Ms Uriarte.
Juliano N. - South San Francisco, CA | Apr 2021
Lilyette is flexible, responsive, a breeze to work with.
Weiwei N. - North Hollywood, CA | Apr 2021
Lilyette Uriarte is fantastic.
Michael M. - Hillsborough, CA | Apr 2021
I’m very satisfied, they made all this very easy ,fast and clear for me , l recommend them to anyone who wants to refinance.
Adrian A. - Hayward, CA | Apr 2021
excellent service all the way
Upendra G. - Redwood City, CA | Apr 2021
Very professional and friendly.
Michael G. | Mar 2021
Lilyette Uriarte provided excellent service
Maitreyee M. | Mar 2021
The team worked hard to process my Refi, answered questions in a timely manner and were available when ever needed. I trust the people I was working with.
Julian A. | Mar 2021
Our main point of contact Lilyette was extremely knowledge and patient - we felt like we were talking to a family friend!
Jonathan N. | Mar 2021
They were pro-active on their approval process and at one go there were able smoothly close the loan with no issues.
Upendra G. | Mar 2021
The team was very kind and flexible. The process went very smooth because of the teams guidance.
Matthew M. | Mar 2021
Very professional they did what they said they we’re gonna do and never left us hanging. Very fast as well
Phillip G. | Mar 2021
Very responsive and stress-free interaction with the team.
VU D. | Feb 2021
This is our third loan working with Lilyette and she always takes good care of us. The process went smoothly and quickly, and we''re thrilled to substantially reduce our interest payment.
John G. | Feb 2021
The feel of trust and countability-given to me by Lillyete
Jacobo F. | Feb 2021
Lilyette was excellent in handling all our questions and concerns.
Abraham G. | Feb 2021
Lilyette has been helping us for years! Through the purchase of our condo, the purchase of our house, and a refinance, she’s been truly wonderful every step of the way.
Jonathan H. | Feb 2021
I have refinanced my mortgage with them multiple times over the years. Each time, they have done an outstanding job.
Joshua M. | Feb 2021
Great Service by Lilyette Uriate and her team
Maitreyee M. | Feb 2021
They are a very good team.
Peter T. | Dec 2020
Fast and simple transaction
Joy A. | Feb 2021
Lilyette Uriarte, VP of Mortgage Lending, went above and beyond when completing my loan requirements. She made the process so simple and was very patient in guiding us through the process. It was a great experience working with her on my loan application.
Rossana M. | Dec 2020
They help make the process as easy as possible and are very professional.
Ronnie G. | Dec 2020
Lilyette was great and helped us alot.
Richard N. | Aug 2020
Lilyette was very helpful and friendly.
David M. | Dec 2020
Such amazing service. Lilyette as always did a great job
William D. | Aug 2020
Lilyette Uriarte and her team are so easy to work with. They are kind, knowledgeable and quick to respond to questions.
William W. | Sep 2020
Lilyette and Team provided excellent service.
Austin S. | Dec 2020
I was pleased with all the work they did, how efficient they were and the help I got with this technology.
Victoria H. | Aug 2020
Simple process and knowledgeable and helpful staff members.
CHRISTOPHER C. | Sep 2020
Lilyette is very professional, knowledgeable, honest, everything a client is looking for in an agent, she has it...
Cynthia A. | Aug 2020
Lilyette is a pleasure to work with. She makes the transaction simple and stress free.
Leron A. | Sep 2020
Lilyette Uriarte was very helpful!
Kimberley G. | Nov 2020
Lilyette and her team did a great job in all communication dimensions from email / text / calls and follow-ups to help us with the process.
ANDRIY R. | Dec 2020
Efficient, precise, knowledgeable, and courteous.
Herminio G. | Aug 2020
They are a wonderful company they truly believe in helping people the team that I worked with was awesome I was kept in the loop from day one was never anything I didn’t know or understand they make sure that you understand everything as it proceeds from the beginning to the end and everywhere in between if I know anyone who’s looking to get a loan purchase a house Guaranteed Rate Is where I would send them!
Richard M. | Sep 2020
Because of our loan agent, Lilyette Uriarte and her excellent performance.
Robert R. | Oct 2020
Lilyette Uriarte and her team were phenomenal and pleasant to work with. They explained the process in ways my wife and I could understand and they made us feel safe.
Gonzalo T. | Nov 2020
I had good experience dealing with Guaranteed Rate.
Vijendra S. | Dec 2020
the process was super fast, very good communication, I was always informed every step of the process everything was very good thanks
Jorge T. | Jan 2021
Lilyette and her team explained everything in detail and made the process smooth. Available for any questions we had. Did not get ruffled when we were stressed.
Sharon B. | Sep 2020
very responsive and worked with my concerns and questions
Steven S. | Oct 2020
Thanks to Lilyette for walking us through and getting us such an amazing refinance rate!
Toland H. | Nov 2020
Lilyette and her team provided friendly service and resolved any issues.
Patrick Joon Young C. | Dec 2020
Great service. Availability by Lyliette and overall was flexible and accomadating.
Michael B. | Jan 2021
Great customer service and attention to detail
Reynaldo G. | Aug 2020
Customer service was top notch and the whole process, from the time I submitted my application to the time my loan was funded, took less than 30 days! Amazing and very impressed!
Henry Q. | Sep 2020
You have done two other loans for me and Lilyette has always been fantastic!
Luis C. | Oct 2020
Excellent support snd communication
Calvin K. | Nov 2020
Lilyette and her team of experts made this process very easy and were always available when I had any questions.
Nicolas F. | Dec 2020
You guys were awesome, worked hard and got me the best rate!!
April M. | Jan 2021
Prompt and quick professional assistance
Edwin M. | Aug 2020
Lilyette goes above and beyond to help her clients!
Gregory C. | Sep 2020
easy communication and updates.
Anissa G. | Oct 2020
Excellent communication and service.
John S. | Nov 2020
Lilyette and her team were amazing. They walked us through the whole process and explained everything along the way. They are very easy to work with, very friendly and super responsive.
Rosa H. | Jan 2021
Very easy process and questions were answered immediately when those arose
Julie Z. | Sep 2020
They are so professional, precise and do a speedy transaction. I felt like this team puts their customers ahead of anything else and walk you through the detailed process. this is my 2nd loan from guaranteed and I'm so pleased with Lilyette and her team. they are absolutely phenomenal and wish them continued success
Parthasarathy S. | Oct 2020
They made the whole process very easy. Any questions we had, they were prompt to respond and were always kind and patient. Best I’ve ever had!
Samuel Q. | Nov 2020
It was done quickly and easily. We received clear email directions and staff was always quick to respond. Lilyette was readily available for all questions.
Melissa H. | Dec 2020
The process to obtain my mortgage was straightforward and simple, the team at guaranteed rate worked as efficient as possible to close. They made my dream to be a home owner possible for that I will always be appreciative.
Dario Z. | Jan 2021
They are very efficient and professional and patient.
Joel B. | Jul 2020
Lilyette and her team pushed hard to streamline the process. They were efficient and organized. I have already started making referrals!
Cameron J. | Aug 2020
The process was very efficient and everything moved along at the right pace to close fairly quickly.
Andrew H. | Sep 2020
I've worked with the team twice now and had the best experience both times! It's quick and painless
William T. | Oct 2020
Excellent service and communication
Tatyana M. | Nov 2020
Lilyette and her team did an outstanding work. They are very professional, keeping the client informed step by step of the process of the loan. It is simply amazing to work with Lilyette, she is awesome.
Janet C. | Dec 2020
Very knowledgeable and helpful with all my questions
Jose S. | Jan 2021
Lilyette is a wonderful mortgage brokers.
Mary Ann M. | Jul 2020
They are great, communication is great and have helped us many times with loans and refinancing over the years
Alicia H. | Aug 2020
They kept me informed all the step of the way, very professional team
Ramon U. | Sep 2020
Our agent Lilyette was wonderful to work with and our loan journey with her felt like a real human relationship as opposed to a business transaction.
Katrina A. | Oct 2020
It has been incredible working with Guaranteed Rate. I have already recommended a few people because I found the experience so easy.
Shaun O. | Nov 2020
Lilyette was incredible! She was so knowledgeable, cordial, and efficient. She had her team on every detail of the process so we knew exactly what we had to do at every step.
Reynir G. | Dec 2020
Great rates and Lilyette and her team did an amazing job keeping us informed about the process and walking us through everything. We felt so taken care of!
Clara L. | Jan 2021
Lilyette is the best I've ever worked with. She kills it.
Michael R. | Jul 2020
Quick responses and thoroughness when explaining the process.
Patrick Joon Young C. | Jun 2020
Great customer service. Fast service.
Sylvia H. | Jun 2020
Lillyette and her team were fast and transparent and efficient. I did recommend her to another friend.
STEPHANIE B. | Jun 2020
Outstanding dedicated service through the process .
Lawrence W. | Jun 2020
Great rates, fairly easy online process
Laura S. | Jun 2020
Because everything was timely, I enjoyed getting the weekly loan updates. Lilyette Uriarte is very knowledgeable and professional.
Ana B. | Jun 2020
Guaranteed Raye went above and beyound offering top notch service and super helpful with answering questions the process was nice and easy. The loan staff was great couldnt have asked for better service.
TERRENCE B. | Jun 2020
Because this is the 3rd time I have used Lilyette Urarte for my mortgage needs and without a doubt the most informative broker I have ever worked with along with the hardest working providing multiple scenarios to be sure I chose the best option.
Bradley T. | Jun 2020
Very professional and accommodating
Kristin M. | Jun 2020
Easy to work with and eager to close
Yasmina A. | Jun 2020
Everybody was very professional and friendly
Juan G. | May 2020
I was happy with my refinancing. Specifically I liked the professionalism, knowledge, transparency, and personal approach. I was very happy with turn around time as well.
ALEXEY K. | May 2020
They were awesome throughout the entire process, and went above and beyond the expectations I had going in.
Brandon T. | May 2020
Our customer service was a perfect 10 from start to finish??
TERRENCE B. | May 2020
Because I like how they did their job.
Agustin S. | Apr 2020
The team was very responsive and easy to work with
Joshua M. | May 2020
I have always loved working with Lilyette and her team. True professionals that make a complicated process easy and understandable
Michael C. | Apr 2020
Prompt, accurate, detailed communication, and support. No question goes unanswered.
Cheryl L. | Apr 2020
Easy process, great communication
Gerardo T. | Apr 2020
Staff was professional and timely in communication and updates on the refi process. Options provided to us were clear and concise.
Kevin M. | Apr 2020
For their overall excellent service
Janet C. | Mar 2020
Because the team headed by Lilyette was awesome. Lilyette and her team are very thorough and keep you updated of the loan process. Up
Erutode A. | Mar 2020
Because of Lilyette Uriarte she made the process of our refi a lot less stressful and made sure we understood each step as well as made sure all my questions were answered. This is our second time working with Lilyette.
Rigoberto O. | Mar 2020
We received excellent and prompt service.
Norma M. | Mar 2020
My experience with Lilyette U has been phenomenal
Ireneo M. | Mar 2020
Working with Lilyette Uriarte is an absolute pleasure. She is kind and very well organized.
Leron A. | Mar 2020
I've used their services multiple times and have had great experiences.
Ronnie G. | Mar 2020
Professionalism and service!
Steven J. | Mar 2020
Lilyette and her team are amazing! Very helpful and professional.
Eswin G. | Mar 2020
Lilyette is VERY competent and she answered all my difficult questions
Augustine C. | Mar 2020
Very smooth and painless process
Henry Q. | Mar 2020
Good Rate .Very professional . Lilytte kept us inform since the day we started the application until the closing day.
Arnold T. | Mar 2020
Exceptional support & very kind staff. Impressive details & self initiated urgency to close the deal while following process. Special kudos to Lilyette Uriati & her team for an exceptional job
Parthasarathy S. | Feb 2020
Lilyette explained everything thoroughly, was very responsive, and patient with us.
Gregory C. | Feb 2020
Very professional staff, keep you in the loop from the beginning to the end of your transaction! They ( the staff ) are very knowledgeable, any questions get answers! And their response time is very fast! They truly work for you to get you the best rate available, and let you know everything you need to provide , so it’s not drug out by needing this and that here and there. You know everything you need to provide at the same time. I can’t compliment the team members that I interacted with along the way enough! I feel they went above and beyond in the way they treated me, through the entire process! My compliments to entire team !??
Richard M. | Feb 2020
Lilyette was absolutely amazing. Helped so much. Hassle free there for every question no matter the time or day.
William D. | Feb 2020
We had a fast and easy refinancing, with very helpful people assisting us. A friend recommended you to us, I would recommend you to others.
Ronaldo G. | Feb 2020
The team at Guaranteed is the best I have ever work with. They made the entire process simple and fast. I couldn’t believe it!
Allen V. | Feb 2020
They stay with you the whole way,explain everything in a way that is easy to understand,great experience honest
Ramon U. | Jan 2020
Lilyette and Danielle exceeded our every expectation!!
Dwight D. | Jan 2020
Great customer service and professional peolle
Jake B. | Jan 2020
Lilyette is the best! She is super responsive and gets things done right away. We were able to close earlier than expected on our loan and she communicated with all parties involved. Everyone, from our realtor to the title company, was super impressed with her and mentioned to me that she was awesome.
Jonathan H. | Jan 2020
They take care of all details That’s great peace of mind
Guillermo Q. | Jan 2020
The team worked hard to get our loan completed in time for my house, we love Lilyette
Noah S. | Jan 2020
Great support and communication with the entire refi process.
Carol U. | Jan 2020
It is a more reliable and professional company
Leandro C. | Jan 2020
We had a great experience and they work really fast and efficient.
Girlie L. | Dec 2019
Because they are thorough and on top of things. Helpful and kind.
Jennifer B. | Dec 2019
My experience has been great. I enjoy the communication and transparency with the whole process.
David E. | Nov 2019
Yes I would recommend because the people especially Lilyette were so accessible, friendly and knowledgeable. It’s not a 10 because I didn’t feel comfortable using so many 3rd party applications—especially AccountChek.
Lorine C. | Dec 2019
The main reason simply was the type of people who assisted me. I would definitely recommend Lilyette Uriarte and her assistant Danielle; they went above and beyond their way to help me purchase my home. They treated me so well and also they were very professional at their job.
Angel R. | Nov 2019
The main reason simply was the type of people who assisted me. I would definitely recommend Lilyette Uriarte and her assistant Danielle; they went above and beyond their way to help me purchase my home. They treated me so well and also they were very professional at their job.
Angel R. | Nov 2019
very responsive to any needs
Reynaldo G. | Nov 2019
Efficient and reliable
Karen D. | Oct 2019
Extremely helpful agent through all aspects of the process
Robert G. | Oct 2019
Communication was great. Explained everything well.
Michael Y. | Oct 2019
Lilyette and her team showed how much they valued that I understood everything before signing any papers. Everything was explained very thoroughly which I loved.
Julieta M. | Oct 2019
Very good service from Lilyette and team
Aditi P. | Oct 2019
The team was extremely helpful & meticulous in explaining the process. I felt I was personally taken care with follow up’s & guidance through the process. Very professional team of people getting me a hassle free loan & great rates
Parthasarathy S. | Oct 2019
Because I have worked with Lilyette and Guaranteed Rate and I was so satisfied I recommended Guaranteed Rate and Lilyette and am back for a second time.
Luis C. | Sep 2019
I have worked with this team in the past and they provided great support then. They did not disappoint for the latest interaction - great job.
Cameron J. | Nov 2019
We greatly appreciate Lilyette hard work. She is always available whenever we have questions or have any needs. We will keep continue working with her in our next home purchase. It is just a pleasure working with her. We will keep referring her to our friends. Thanks!
Erick C. | Sept. 2019
Lilyette is wonderful to work with. She is "on it" all the time day or night. I don't think she ever sleeps! Very lovely to work with and would easily recommend her to friends and family
Mario R. | Aug 2019
Lilyette really made the process extremely easy and answered all of our question quickly and made sure everything was communicated and understood. Very satisfied with the results and her help, couldn't thank her enough.
Angel HR | August 2019
I couldn’t be more satisfied with the service provided by Lilyette Uriarte. She was very helpful and friendly throughout the entire process. She took care of everything very efficiently and fast. She’s the best I have ever worked with. Lilyette is my choice if my do this again. I can’t thank her enough.
Allen V. | Aug 2019
My loan officer is very knowledgeable, she is an expert in her job, knows what she is doing, very helpful and supportive, you feel like she is in your side, she gives you updates of the process always. She is very respectful and kind. Thank you.
Basma D. | July 2019
My Loan Officer Lilyette was always in constant communication with us. Any questions or concerns that we had, she was there for us 24/7.
Jose M. | July 2019
Lilyette was very helpful and wanted the best for us from the beginning. I am very trusting of her experience and knowledge and it proved in the way she was able to help us out. I’m very appreciative of her.
David V. | July 2019
I have given several people Lilyette's name to use for their loan needs. I will continue to go to Lily at with my refinance or loan needs. Every time I work with her she has been extremely easy to work with. She is friendly, responsive, and an all-around pleasure to work with. I won't use anyone else other than Lilyette for my low needs because she makes the process so easy and pain free.
William W. | July 2019
Lilyette Uriarte was great always professional and always followed up.
Yasmina A. | July 2019
I have worked with Lilyette three times now. She provides excellent customer service, always available and knows her stuff. I have many choices in the Bay Area and also in finance but choose to work with Lilyette because of her professionalism and ease to work with.
Ireneo M. | June 2019
No problems everything was on time and very nice and professional.
Richard R. | June 2019
No problems everything was on time and very nice and professional.
Richard R. | June 2019
Lilyette was wonderful and very helpful throughout the process of getting pre-approved to finally closing escrow. She was always available to answer any of our questions, and made us feel supported and valued. We would definitely use Lilyette again and refer her to people we know.
Erutode A. | June 2019
Lilyette was nothing short of amazing. She was available almost immediately with any question I had. She contacted me on weekends and after hours. She was on our side from day 1, encouraging us and supporting us. She is a wonderful person and this process couldn’t have been any smoother.
Megan J. | May 2019
Lilyette Uriarte our Loan Officer was with us every step of the way ,she never gave up,she new how to make it work for us,she was very thorough, understanding, everything happened the way she said it would we are very pleased with our friend.
Ramon U. | May 2019
Lilyette Uriarte helped me with everything I needed since day one! Thanks to her efforts and recommendations I was able to close on a very special piece of property. She kept me informed of my loan status every step of the way and helped me resolve every issue that I had.
Luis V. | April 2019
My experience with Lilyette Uriarte has been wonderful, she listened to all my wants and needs she was patient with me and focused on helping me get exactly what made me and my family happy. She has a great attitude and was always available to talk to me I'm so greatful my first buying experience was with her thank you so much.
Lillian M. | April 2019
Our loan officer was a pleasure to work with. She was always easy to reach and answer my questions. Very professional. She kept us updated frequently.
Jennifer B. | March 2019
Such an easy and pleasant experience for such a grooling and scary process. Thanks to Lilyette and her team for making it stress free and getting the job done quick!! I couldn’t be happier!!
April M. | March 2019
We loved working with Lilyette, Aaron, Kristen and Alexandra! They made the same whole complicated process seamless for us.
Cameron J. | March 2019
Everyone was extremely patient and communicative during the entire process.
Jessica W. | January 2019
Lilyette was super helpful throughout the whole process. She showed genuine care for my personal situation and was always optimistic but realistic with my situation. She was, in fact, the most helpful person in the home buying process. I really liked her personality, professionalism and fast actions. She communicated every detail and explained clearly terminology and programs I was unfamiliar with. I'd love to work with her again in the future.
David E. | February 2019
I am very satisfied with my loan officer Lilyette Uriarte and her team, especially Aaron Smith. They were easy to work with and very communicative and would respond quickly to all questions. I would definitely use Lilyette again!
William W. | January 2019
Working with Lilyette was a pleasure; she explained everything that was happening. She made this stressful process enjoyable, and I would love to work with her again.
Eswin G. | December 2018
Working with Lilyette was a pleasure; she explained everything that was happening. She made this stressful process enjoyable, and I would love to work with her again.
Patricia B. | January 2019Eswin G. | December 2018
Lilyette and her team provided great service! My loan was not easy, but they worked real hard to make it happen for me. I was very pleased with how they handled the loan process and happy with the outcome!
Agustin S. | October 2018
Lilyette was awesome!!! She explained every detail and guided us in the loan process till the very end.
Yasmina A. | September, 2018
Lilyette Uriarte was absolutely amazing!!! She helped make our dreams come true!!
Jesus G. | September 2018
Thank You So Much! You are the Best!
Manuel C. - August | 2018
Lilyette Uriarte is very professional and kind. We are super happy with her service! Thanks!!
Manuel C. | July 2018
My loan was very smooth process, I was keep informed at every step of the way! Very professional service!
Richard M. | July 2018
What a service from the beginning to the end. This was just a small loan and Lilyette Uriarte and her team showed my wife and I that they appreciate your business. Also getting Lilyette Uriarte news letters over the years reminded us to use her. Keep up the great service and leadership Lilyette.
Nicole & Eru - June | 2018
Lillye Uriarte is the most professional loan officer I have ever had the pleasure to deal with. She is very responsive, knowledgeable, and straight to the point. I really appreciate her attention to detail and providing us with all the options available; and guiding us to the best decision possible. The only regret is that the ratings only go to a "10" as she deserves a "100". Looking forward to working with her again in the future.
Bradley T. | April 2018
Lilyette was amazing. She made the whole process less stressful. She clearly explained all the steps, what to expect. We are very thankful.
Maribel P. | January 2018
It was a great experience! The guidance we received when working with the loan officer, Lilyette Uriarte, was amazing. She was very thorough and extremely helpful through out the whole process. I would definitely highly recommend her.
Abel A. | November 2017
I am a repeat customer of Lilyette Uriarte's. She provides stellar customer service. I can count on her to clearly explain terms and any information related to my business with Guaranteed Rate. I will keep coming back because of Lilyette and her team.
Cheryl L. | November 2017
Excellent customer service!
Carmen R.J. | November 2017
Lilyette Uriarte was a very helpful and she made sure to go through things thoroughly with me and answer any of my questions without a doubt. I am really satisfied and glad that she was my loan officer I would definitely use Guaranteed Rate and her service.
Osvaldo F. | October 2017
Lilyette and her colleagues were diligent and a pleasure to work with. I would recommend Guaranteed Rate to anyone.
Benjamin S. | October 2017
Lilyette was fantastic and lovely to work with. She really knows her stuff and answered phone calls almost every time we called. When she didn't answer she called right back. My realtor liked her too and wants to use her as well. She went the extra mile for us and we really appreciate her drive to get us the loan we wanted. We did have trouble because we are both self employed and that was very difficult to convince the lender that we actually do have the money etc. Next time we will be better prepared for the nit picking that the lenders require.
Mario R. May 2017
Lilyette Uriarte and her team did a great job and helped me to understand the whole process and kept me posted in every step of the way. I am very pleased and happy with the outstanding service that was provided to me.
Hamlet Leon B. April 2017
Lilyette was by far amazing we have used others in the past and without a doubt she is just simply way above the rest. Her work ethic far exceeded anyone we have ever worked with and her care for her people and her job is something you just don't find these days. I have already told at least 6 people about her. We have nothing. It great things to say
Noelia L.
Lilyette Uriarte made our Re-Finance experience totally awesome from beginning to the end. She was so professional in all aspects, she kept us updated almost daily if not daily. We were told things in the beginning that held true to the end and immediately notified when a change did occur. She simplified the process to the best of her abilities giving us plenty of response time and worked with us through a very difficult time when my Husband was hospitalized for 10 days during our process. Lilyette was supportive and patient as we gathered and submitted our information.
TERRENCE B. - Rosharon, TX | Jan. 2016
They helps my parents and helped me find a place I can call home .
Jocelyne C. - Hayward, CA | Mar 2023
Lilyette did a great job finding me the best loan and kept me updated at every step along the way. Sandra and Julie kept me updated on items I needed to fax in order to qualify for the loan. All were very accessible either through email or phone for any questions I had along the way.
MARY M. - San Francisco, CA | Dec. 2015
Liyette and team helped us close in 15 days, which is unheard of. They helped us secure the best rate, guided us throughout the loan process and helped us save a significant amount of money at closing time.
Sharad R. - San Jose, CA | Mar 2023
Our loan officer, Lilyette Uriarte, was very pleasant, professional, and responsible with regard to how she communicated with us. She listened to our concerns and goals, and worked diligently to help us achieve them.
Robert R. – San Mateo, CA | AUG 2015
We recomend them for the outstanding job and profesionalism .
Gustavo M. - Burlingame, CA | Mar 2023
Always received the helped we needed, Lilyette Uriarte was all there for us when we had questions even after working hours
Alejandro M. - San Lorenzo, CA | Oct 2023
Lilyette is very reliable, responsible, and assertive
Randall B. – San Francisco, CA | July 20
Lilyette is so attentive explains everything in detail, she makes sure you understand and that you are happy. She made the process so easy and enjoyable. Thank you so much for all of your help
Victor G. - San Lorenzo, CA | Mar 2023
Our entire experience with guaranteed rate has been amazing this place has definitely gone above and beyond with your business and expectations to be able to get our home and made this possible.
Ruby M. - Mesa, AZ | May 2023
They are the best at what they do.
Joseph H. - Riverside, CA | Oct 2023
Lyliette and here team where great, and always made time to answer our questions/concerns.
Jocelyn F. - San Francisco, CA | Nov 2023
Excellent, kind, and very professional agent.
Juan G. - Riverside, CA | Dec. 2014
Very knowledgeable and efficient getting things done!
Naya V. - Santa Clara, CA | Jul 2022
We give that rating because Lilyette and her team were super friendly, responsive, patient, and accommodating. They worked around the clock to meet our deadlines and they are always available to answer any questions or concerns we may have.
Javier H. - Richmond, CA | Mar 2023
Lilyette was very attentive always available to answer questions
Luisa C. - Salida, CA | Apr 2023
Professional, Knowledgeable Easy and clear process
Karen D. - Loma Linda, CA | May 2023
Lilyette was so nice and professional she guided us through everything we needed..I’m am a first time buyer.
Barbara H. - Pittsburg, CA | Aug 2023
Because it is great. Easy, fast, reliable
Kurt B. - Murrieta, CA | Oct 2023
Amazing service and great experience
Aurelio E. - Pacifica, CA | Nov 2023
“So far, the service I have gotten from Lilyette and Guaranteed Rate has been outstanding! She and her team are doing a great job.”
Jerome J. – San Mateo, CA – 7/2014
Lillyette and her team were very quick and responsive - and were able to close the loan even with a 15 day lock and matched competitor pricing. She's very professional and knowledgeable at what she does. Even during a period of high interest rate volatility, she was very patient with the whole process and was willing to go out her way to help with our loan.
John K. - Walnut Creek, CA | May 2022
Lilyette, Monica and the rest of the team provided excellent support throughout the process. Lilyette is personable, genuine, always ready to listen and answer all your questions. Because of her expertise we were able to close in 18 days! She goes above and beyond to help her clients and we are very grateful to have met a gem! We highly recommend Lilyette and her team.
Mary Ann B. - Redwood City, CA | Jun 2022
Everything about this experience was great. Everyone at guaranteed rate was fast, responded very quickly to any questions, made sure I was well informed, and made sure that I had the best options for me. I've left this experience feeling very happy with the terms of my loan, and with a lot more knowledge for the future.
Pedro G. - Phoenix, AZ | Jul 2022
Amazingly efficient team, friendly and knowledgeable. Always available!
Valeria S. - Glendale, AZ | Aug 2022
Everyone was very informative
Gustavo N. - Daly City, CA | Nov 2022
The process was smooth and swift. Lilyette was of great guidance through the whole process.
Rebecca L. - Daly City, CA | Dec 2022
The team was amazing from the beginning to the closing.
Monika T. - Mesa, AZ | Mar 2023
Great service. Friendly. Met all of our needs.
Oscar M. - Antioch, CA | Apr 2023
Amazing people which they went above and beyond our expectations in order to get our loan.
Maria Ligaya T. - Hayward, CA | May 2023
We especially thank Lilyette as she was the one who helped us a lot by patiently and clearly explaining the whole process, even thought it was a bit difficult I think, due to all the accounts we had, but there were also some delays from a member from you team, the communication may not have been very clear.
Sandra M. - Hayward, CA | Jun 2023
I’m a happy person with my new house, everything she did and all her team it was amazing, very professional, responsible l highly recommend them .
Adrian A. - Hayward, CA | Jul 2023
Professional service , friendly agents
Nabeel M. - Burlingame, CA | Aug 2023
Amazing people amazing team and i am very grateful that they are the ones who helped me
Cristian P. - Modesto, CA | Sep 2023
The person that helped me, Lilyette, and the people she works along with helped me close a house really quick, she is easy to get a hold of, and she makes things possible.
Pablo T. - San Francisco, CA | Oct 2023
Very friendly and professional
Jose De Jesus L. - Brentwood, CA | Nov 2023
“We had nice, easy transaction with Lilyette. We would happily use Guaranteed Rate in the future!”
Leron A. – Playa Vista, CA – 7/2014
Consistently excellent customer service.
Cheryl L. - Oakland, CA | May 2022
The whole Guaranteed Rate team was absolutely amazing. Lillyette and Monica were there from the beginning and helped with every little/big process there was to make sure everything was on track. A number cannot describe how satisfied I was with Guaranteed Rate!
Joveal A. - San Antonio, TX | Jun 2022
The team was very fast, very responsive
Nurie K. - San Francisco, CA | Aug 2022
Super helpful and informative through the entire process.
Scott A. - Colorado Spgs, CO | Sep 2022
Knowledge, respect, promptness, speed,
Rosa M. - Riverside, CA | Oct 2022
Lilyette was always answering all my questions and gave me great advice on what to look for.
Maria J. - Mesquite, TX | Nov 2022
Because exeptional service
Milvia E. - San Pablo, CA | Dec 2022
Lilyette at Guaranteed Rate was very thorough and informative throughout the process.
John C. - Daly City, CA | Feb 2023
Lilyette is the best and has an amazing team. We have worked with her for years and always feel supported and well advised. She’s the best!
Laura C. - Cypress, TX | Mar 2023
Lilyete and team was amazing
Arvin R. - Tucson, AZ | Apr 2023
Great team .....attentive fast responses great attitude
Ignacio J. - Avondale, AZ | May 2023
Lilyette was available to explaine things to me every step in the way and went above and beyond for me!
Rafael M. - Daly City, CA | Jun 2023
lilyette and her team instill trust and integrity into each step of the process by communicating clearly, educating us on what to expect and managing through to the end of the process.
Laura C. - West Linn, OR | Jul 2023
Lilyette Uriarte has been such a great loan officer. As first time home buyers, when we've hit turbulence and doubts of us taking the loan, Lilyette was always composed and there to walk us through our doubts and helped lessen the anxiety that comes along the short close process. She's a rockstar and would recommend her to anyone looking for a loan!
Jef B. - San Francisco, CA | Aug 2023
Great service, easy to work with
Darryl L. - S San Francisco, CA | Sep 2023
Great customer service and availability to answer all questions.
Reynaldo G. - San Francisco, CA | Oct 2023
Our lender was always attentive to our needs and open to answering our questions at any hour. She was very professional, I have no complaints.
Rosa C. - San Bruno, CA | Nov 2023