Who is your typical customer and what questions do they typically have?
First-time buyers- what to expect? How do I prepare myself for home ownership?
What specific steps do you use to help your customers find the best home loan for them?
I like to go over all types of loans and options. We talk about pros and cons so they can decide what is best for them.
What are the top 3 misconceptions people have about the home loan process?
1. They don't need any money.
2. How income is calculated.
3. How taxes work.
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
I always suggest to ask as many questions as they have. There are no stupid questions.
What provides you with the most satisfaction in your job as a Loan Officer?
Helping people understand the process of getting a home and becoming a successful homeowner.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
Tell us something that makes you unique or something wacky, yet interesting about you?
When I was in high school and college I did volunteer work in Central and South America. I love volunteering.