What people are saying... What people are saying... Back to profile
LIZ Ryan was wonderful, I had to extend my loan several times and she was on it. I was able to hold on to my low interest rate
Mary Beth H. - Amesbury, MA | Apr 2022
Entire team was great to work with. Liz and Mike were extremely responsive and helped us work through any potential issues. It amazes me how Liz has the time to provide such individualized service to each client. 10/10
Christopher S. - Salem, NH | Apr 2022
the people that helped me were fantastic, especially Liz Ryan
Dana S. - Boston, MA | Apr 2022
Organized, Friendly and easy to work with.
Stephen M. - Tewksbury, MA | Apr 2022
They had pleasant people who were extremely responsive and helpful! Not to mention, they made this whole process a breeze.
Samantha B. - Beverly, MA | Apr 2022
They were great to work with and I have recommended to a friend already.
Mark P. - Natick, MA | Mar 2022
Liz Ryan is the best. The process went smoothly and was easy to understand.
Marion S. - Newburyport, MA | Feb 2022
The whole process was easy and smooth. The whole team was great to work with.
Maryann D. - Haverhill, MA | Jan 2022
Michael Caras and Liz Ryan were so incredible to work with! The follow through and communication they gave to us was incredible!
Julie S. - Haverhill, MA | Dec 2021
Liz Ryan and the other people I worked with at Guaranteed Rate were friendly, helpful and knowledgeable. They made what could have been a aurduous process very easy and comfortable.
Edward M. - Salem, MA | Dec 2021
Liz Ryan and all the crew were fantastic to work with. Very professional and knowledgeable. I will definitely recommend it to anyone.
Francisco D. - Lynn, MA | Nov 2021
Ease of making an application on line and closing on line.
Anthony T. - Beverly, MA | Nov 2021
Excellent team! Very responsive and helpful.
Christopher M. - Amesbury, MA | Nov 2021
Very good customer management, efficient
Denis L. - Arlington, MA | Nov 2021
Smooth process and amazing staff!
Drew H. - Acton, MA | Nov 2021
Friendly, professional service combined with easy-to-use web portal interface.
Olaf K. - Hamilton, MA | Nov 2021
The entire process was smooth, and everyone was proficient, friendly and most helpful.
Jane G. - Newburyport, MA | Oct 2021
Liz was so quick to respond, helpful, and kind.
Molly J. - West Newbury, MA | Oct 2021
Great easy service and very responsive
Trevor B. - Chelmsford, MA | Oct 2021
Liz Ryan got the job done.
George C. - Eliot, ME | Oct 2021
Very responsive and helpful
Ashlie H. - Derry, NH | Oct 2021
The overall process was simple and easy. The only challenge was initial wait due to unforeseen circumstances
William N. - Kingston, NH | Oct 2021
Easy process, helpful and knowledgeable staff
Saul C. - Pepperell, MA | Oct 2021
Ease of working with and going through the process. Staff along the way were extremely helpful.
Melissa C. - Haverhill, MA | Nov 2021
Liz and her team were awesome. Seamless process, I was greatly taken care of throughout.
Daniel G. - Salem, MA | Oct 2021
Excellent communication and coordination
David N. - Newburyport, MA | Sep 2021
Liz and her team are a pleasure to work with, quick to respond and extremely knowledgeable.
Eva R. - Salem, MA | Sep 2021
Everything about getting a loan from the was easy and clear to understand.
Bonnie N. - Lawrence, MA | Sep 2021
The process was very easy and all the people I dealt with were great!
Ronald D. - Seabrook, NH | Sep 2021
Helpful throughout the process
Janet V. - Saugus, MA | Sep 2021
The Guaranteed Rate people with whom we dealt were competent, professional, and friendly.
John B. - Haverhill, MA | Aug 2021
Very responsive and easy to use! Loved that information was provided on next steps along the way.
Kimberly C. - Rowley, MA | Aug 2021
As a first time homebuyer, I had no idea what I was doing and Guaranteed Rate helped me every step of the way; it was an easy process and any time I had a question, Liz and some of the other associates were so prompt and helpful!!
Amy H. - Tewksbury, MA | Aug 2021
This is my second time working with Guaranteed rate and both times have been great experiences.
Lawrence D. - Amesbury, MA | Jul 2021
Liz Ryan. She is best!! Liz was very helpful with the whole process and executed all items with great speed and I really appreciate it
Preetham S. - Wilmington, MA | Jul 2021
Guaranteed Rate was great to work with. They made the process quick and easy to understand. I loved the flash closing process that allowed me to sign many of the documents online ahead of time.
Amanda R. - Ipswich, MA | Jul 2021
Excellent and timely response from our agent LIZ RYAN
Maziar H. - Burlington, MA | Jul 2021
It was easy to apply and efficient.
William B. - Haverhill, MA | Jul 2021
Everyone was great to work with and answered all of our questions.
Brandon J. - Clinton, MA | Jul 2021
Made everything so easy! Liz and her team are the best!
Darby H. - Haverhill, MA | Jul 2021
They were great to work with.
Peter F. - Attleboro, MA | Jul 2021
Liz and team were excellent from start to finish!
Divya N. - North Andover, MA | Jun 2021
Promptness, excellent communications,top caliber lead agent ( Liz Ryan )…..alert and very competent support staff. Overall an excellent experience !
Brian P. - Amesbury, MA | Jun 2021
They were fast efficient and able to help me at anytime including weekends
Jami O. - Haverhill, MA | Jun 2021
I originally went with Guaranteed Rate because of a perceived advantage from a buyer's perspective, and recommendation from my Realtor. It was a very positive experience, we were able to close extremely quickly, and I got a better rate than I'd originally anticipated.
Russell B. - Burlington, MA | Jun 2021
Great communication with our loan officer and the rest of the team!
Cory B. - Boston, MA | Jun 2021
Liz was very knowledgeable, friendly and available at any time to answer questions
Karen C. - Groveland, MA | May 2021
The person I worked with, Liz Ryan, was so easy to connect with, always available, and very responsive. Plus she gave me good advice when I needed it.
Carla T. - Cambridge, MA | May 2021
The whole process from application to commitment letter was very efficient and seamless
Matthew H. - Meredith, NH | Apr 2021
The process was extremely user friendly with constant updates as to how the process was progressing.
Heather B. - Amesbury, MA | Apr 2021
Liz and team were very responsive and in real time which mattered as we moved closer to the closing date.
Kevin A. - Warren, VT | Apr 2021
Everyone I dealt with was extremely polite and knowledgeable.
Earl H. - Amesbury, MA | Apr 2021
Really impressed with Liz Ryan and her team
David S. | Mar 2021
Good process for obtaining a loan, helpful and responsive personnel.
Troy L. - Hampton, NH | Apr 2021
Quick to respond. Easy. Helped get paperwork.
Amanda D. | Mar 2021
Fast. Honest. Responsive. Great rates. No bullshit. Trustworthy. Liz Ryan and her team are awesome.
Suzanne H. | Mar 2021
Quick, professional, good communication, convenient interface
Yevgeniy G. | Mar 2021
The service is all way great 3rd time I have used you guys
Stephen D. | Mar 2021
Process was smooth, staff was attentive and complete
Katiria A. | Feb 2021
Liz Ryan provided outstanding service
Jane S. | Feb 2021
Liz and Mike and their entire team were amazing to work with!
Matthew W. | Feb 2021
Great communication and service
Frederick S. | Feb 2021
Everyone we worked with was so helpful, and friendly.
William W. | Feb 2021
Easy to work with and prompt replies whenever a question was asked
Roy S. | Feb 2021
I had a very positive experience with GR
Kathleen S. | Dec 2020
Clear communication, prompt response
Jean M. | Feb 2021
They helped me every step of the way and answered all my questions
LAURA G. | Dec 2020
Liz & her team were very easy to work with, responsive, and helpful.
Amanda C. | Sep 2020
Best professional knowledgeable people i have ever dealt with Liz Ryan and her team ROCK
Lawrence R. | Aug 2020
Liz Ryan locked in a phenomenal rate and the entire team provided great service!
Lee P. | Sep 2020
Liz Ryan provides exceptional support throughout the refinance process.
Dorene S. | Dec 2020
Liz Ryan was amazing!!! Her and her team were extremely helpful! They were very responsive and were able to ease my worries!!
Michelle J. | Aug 2020
They were able to help us in a short amount of time. Really committed to helping and guiding us throughout the whole process. Excellent service, very knowledgeable about everything that had to do with mortgage.
Walter F. | Sep 2020
Because of the speed and efficiency provided in hitting our close date.
Thomas A. | Nov 2020
Excellent response rate - quick & friendly service. Highly competitive interest rate.
Orcorinne C. | Dec 2020
previous relationship / referral
Mark P. | Jan 2021
Readily available, clear concise answers and nice to have someone that could talk me off the ledge
Linda D. | Aug 2020
Excellent service and no surprises!!
Barbara G. | Sep 2020
Great service, quick turnaround time, excellent staff
Jasmine B. | Nov 2020
Great customer service. Uploading forms was easy. User friendly app made process smooth.
Kristy J. | Dec 2020
Excellent service, responsiveness and professionalism. They were wonderful to work with.
Steven C. | Jan 2021
Liz was extremely accessible and attentive.
Nicholas W. | Aug 2020
Mike Caras was amazing to deal with. He was very thorough and always followed up.
Owen B. | Sep 2020
The staff are very helpful answered all my questions and explained the details
Kathleen B. | Nov 2020
Just very cooperative. Liz Ryan was on top of things and always pushing the process forward.
Brian S. | Dec 2020
Quick, responsive, knowledgeable
Katie K. | Jan 2021
The combination of high-touch personal service and the easy-to-use web interface.
Olaf K. | Aug 2020
Liz Ryan was the reason our offer was accepted and she was available every single time I contacted her whether it was late at night or on the weekend. She was absolutely fantastic.
Lauren C. | Sep 2020
Liz Ryan did a fantastic job with our loan
Donald H. | Oct 2020
Service and product were top notch.
Melanie S. | Nov 2020
Guaranteed Rate made this process smooth and fast.
Marionel G. | Dec 2020
Quick approval and closing process
Anthony T. | Jan 2021
Great customer service, easy process.
Brian P. | Sep 2020
Staff was friendly and attentive, got me an excellent rate!
Felippe G. | Oct 2020
Everyone I worked with was helpful, responsive, and friendly.
Jacob Y. | Nov 2020
Exceeded expectations, answered questions in a timely manner, explained the process, and was able go from submitting application to depositing cash out check within 26 days! Mike Caras (and the whole team really) is wonderful to work with.
MARTHA S. | Dec 2020
Everybody I worked with was amazing!
Kimberly S. | Jan 2021
Everyone that I dealt with was friendly, helpful, and promptly responded to any issues.
Justin P. | Jul 2020
I had no issues with Guaranteed Rate throughout the entire process.
Stephanie R. | Jul 2020
Everyone I dealt with was very friendly and helpful
Brian B. | Jul 2020
The team was very easy to work through and were very responsive.
Vanessa D. | Jun 2020
I have been recommending Guaranteed Rate for years since I am a real estate agent and I know my clients will be happy with the process and will close successfully.
Catherine S. | Jun 2020
They have always been professional and responsive, making the process easier.
Bradley A. | Jun 2020
Very responsive and helpful throughout the home buying process. Also very low interest rate
Kyle F. | Jun 2020
Liz Ryan was always extremely helpful.
Pamela K. | Jun 2020
Quick, efficient, great communication
Mariamne S. | Jun 2020
They were very, very good to me. We’re very attentive to my needs and questions and were also very cooperative with my busy schedule.
Daniel L. | Jun 2020
They are fast. They got my loan clear to close within 2 weeks of the signed contract . My loan officer Liz Ryan when loan processor Jeannette Hewitt was attentive and responsive to our emails and questions. They gives me that confidence to me and my wife as first time home buyer need most. We are extremely satisfied with the whole process. Our kids love their new home. Our family thank GR for making it easy for us.
Kenny S. | Jun 2020
The loan agent was very helpful in making the loan easy to obtain.
Edwin M. | May 2020
Mike, Liz and Cathy are amazing to work with!
Kevin M. | May 2020
Liz Ryan and Mike Caras make the overall process seamless! They are professional and courteous and understand how to alleviate the stress we occasionally had due to circumstances out of everyones control.
Matthew W. | May 2020
Easy to work with made it very easy for a first time home buyer
Ryan M. | May 2020
Excellent, prompt service.
Shannon M. | May 2020
Great service, responsive and timely. You kept me informed all along the way and there were no surprises. Very well done.
Steven C. | Apr 2020
Customer Service was amazing
Melissa S. | Apr 2020
Liz at Guaranteed Rate is THE BEST!!!
Joshua Q. | Apr 2020
Liz was amazing. So on top of everything. Was very patient with us as novices. And she was able to secure a great rate! Closed so quickly.
Brett M. | Mar 2020
Liz Ryan and colleagues went above and beyond to make the mortgage process smooth
Andrew B. | Mar 2020
Mike Caras is a great person.
R Dougan S. | Mar 2020
Elizabeth Ryan and them was the best she made everything so Easy
Kenneth C. | Jan 2020
Liz Ryan is the best! Easy to work with great company
John W. | Oct 2019
Being able to upload documents online made everything so easy. Everyone was so nice and easy to talk to, all very helpful.
Heidi R. | Jan 2020
Because of Liz Ryan - she was so incredibly fantastic, easy to communicate with, responsive, knowledgeable, and so friendly! She's amazing!!
Iulia N. | Dec 2019
The helpfulness and responsiveness of Liz Ryan & team was second to none. Whether it was meeting with Liz after hours to walk through all documents and answer concerns to the promptness of her team in getting the mortgage processed everything was great.
Matthew W. | Oct 2019
Excellent service throughout the entire process.
Scott K. | Oct 2019
Liz Ryan was just excellent to work with. It was a rollercoaster and she was willing to jump in the fray at a moment's notice. Incredibly knowledgeable about her craft. Bended over backwards to meet timelines from a prickly seller. Such a joy having her on our side. Always cheerful, always responsive. Would highly recommend.
Timothy P. | Sep 2019
Liz Ryan was just excellent to work with. It was a roller coaster and she was willing to jump in the fray at a moment's notice. Incredibly knowledgeable about her craft. Bended over backwards to meet timelines from a prickly seller. Such a joy having her on our side. Always cheerful, always responsive. Would highly recommend.
Timothy P. | August 2019
Liz is amazing! I have been so grateful to work with her. It is really great to be able to trust someone with something so important and I trust her completely. I recommend her to everyone I know looking for a house!
Katelyn S. | August 2019
Liz Ryan was excellent!! If anyone I know is looking for a loan or refinance I will refer them to Liz.
Kevin M. | August 2019
Liz was amazing. We are very happy with everything.
Robert L. | Aug 2019
Liz Ryan and her team were all a pleasure to work with. They made the process easy.
Amada M | August 2019
Michael caras was wonderful to work with, he made the process so easy for us.
Joseph B. | July 2019
Where do i start. I would like to Express my gratitude towards Elizabeth Elizabeth Ryan she is a super woman! Extremely helpful she guided me and my family on the correct path from day 1 . She does an outstanding job communicating and goes above and beyond every step and i am no just saying this . Our journey was possible thanks to her and her guidance also her team thanks guys and girls. I wouldn't have it any other way Liz is a professional i will recommend her to everyone i know and look forward to keep in contact
Julio V. | July 2019
My first time getting a mortgage. It was still a bit trying at times, but Liz and her team made it pretty painless!
Pamela S. | July 2019
Liz Ryan handled my transaction. She was very responsive, professional, courteous and facilitated communications with another bank to handle bridge loan. She was fantastic!
Laura C. | June 2019
I really enjoyed working with Liz Ryan, she’s the best! She was always friendly and courteous while remaining professional. Liz Ryan always made herself available whenever I had a question whether it was 6am or 1am she answered my questions. I would highly recommend her to anyone looking for funding.
Judy E. | May 2019
My husband and I had Liz Ryan as our loan officer. She was amazing to work with. She made obtaining a loan easy and stress free. We couldn’t be happier with the process.
Katelynn S. | May 2019
Liz Ryan was extremely helpful and responsive, and was a great help when it came to coordinating with the whole team. Thanks Liz and team!
Kevin D. | May 2019
Liz was amazing and helped me out every step of the way!!!
Daniel R. | May 2019
Best mortgage lender we've worked with!
Mariamne S. | April 2019
Liz was amazing. She explained everything and was incredibly responsive and got us a great rate. She made it work and also gave us great referrals for ancillary services that we needed. She is well connected and a lovely wonderful person. Perfect experience. Thank you!!!
Allison M. | January 2019
Elisabeth Ryan did a phenomenal job on every step of the loan. She defended my best interest and honestly guided me through all the way. I just never got the chance to meet her in person, but I’ll be sure to stop by at her office any of these days!! Thank you very much for all your help Liz, you are the best!!!!
Weberth D. | November 2018
I just purchased my new Condo last week. I’m in the middle of moving, but I couldn’t wait to share the unforgettable experience I had with Guaranteed rate, who financed my loan. I want to thank Elisabeth Ryan, the Senior Loan Officer in Newburyport, MA, for walking me through the entire process from start to closing. I was very nervous, but she took the time to meet with me over breakfast. She answered all my questions and made me feel comfortable. Liz is amazing! At first, I wasn’t sure of the right questions to ask, but she went above and beyond to explain everything I needed to know step by step, then gave me the options without pressure. I had ups and downs on my part with my credit report, but Liz handled it so smoothly with the rest of her team. The closing was done as promised and now I’m in my new home and couldn’t be happier!!
Helen M. | November 2018
The entire team, especially Liz Ryan, were not only instrumental in helping me with something I didn't think possible, but their support and reassurance during this daunting process made what most people find a nightmare into a lovely dream. Everyone patiently explained all the documentation, so I felt comfortable signing my name - many times. If Liz was out on an appointment, Marty jumped right in to make sure there was no downtime answering my many questions. Liz helped me believe in myself, financial stuff aside, and her knowledge, insight, and expertise not only raised my trust in her exponentially but her open and friendly personality made her someone I could relate to with the other things involved in the home-buying process. I have recommended Guaranteed Rate to everyone - including my realtor friends who may refer their clients for financing. Thank you all.
Susan M. | November 2018
Liz Ryan was fabulous to work with. Great personality and explained everything along the way, so there were no surprises. I would highly recommend Liz and Guaranteed Rate to anyone looking for financing.
Robyn J. | November 2018
This is the second home I've purchased with the help of Liz Ryan and her outstanding team. The entire process was streamlined from start to finish, and I got responses in a timely manner. I wouldn't go anywhere else for my home financing needs!
Dylan M. | September 2018
Difficult issues with my condo association, but they helped me work thru them and successfully obtain a refinance.
Diane M. | September 2018
My wife and I had a very good experience with Guaranteed Rate. Our loan officer Liz Ryan went above and beyond to secure our loan and everyone in her office helped any chance they could.
Evan A. - August | 2018
I’m very happy with my experience and I would use GR again, although I hope I won’t be in the market for another mortgage for a while.
Shari M. | August 2018
Liz Ryan and her team were fantastic to work with. We gave them a very short window of time to get us loan commitment and they exceeded our expectations. Professionalism, efficiency and kindness were present every step of the process. We are extremely satisfied.
Kelly E. | July 2018
Liz Ryan was outstanding! She was responsive, thorough, and positive through a number of issues that came up along the way. It was an incredibly busy time but she kept on top of our loan process and delivered! We are very pleased to have selected Guaranteed Rate for our mortgage.
Linda L. | June 2018
We have bought 3 houses (this being the 3rd) in 5 years and Liz is the ultimate loan officer in knowledge and customer service. Make sure you take good care of a worker like Liz! They make your business their business and there is nothing more valuable.
Dustin M. - July | 2018
Elisabeth Ryan is the best! She helped me get through the loan process stress free. She helped me since the purchase of my first home, refinancing and now just purchased a bigger home for my family. Guaranteed Rate team is very professional and an expert in what they do.
Roan B. - June | 2018
Every single person I worked with made the whole process a breeze. In fact, it went so smoothly there literally was not a hiccup during the entire process. I am boggled when I read that people have had some sort of negative experience with Guaranteed Rate, since everything was well explained and very straight forward. Thanks again for helping me purchase my first home!
Bradley A. - June | 2018
Liz and her team were excellent! I was very happy with the outcome, but also found the rest of the process to be painless. Thank you so much!
Jessica W. - June | 2018
Liz, Brenda, Mike and Jeanette were all so great. Thank you for your attention to all our questions and getting the loan closed in a timely fashion.
Jeffrey Y. | May 2018
Liz Ryan was amazing to work with. Not only was she extremely knowledgeable, but was friendly and proactive in anticipating my questions, putting me right at ease. I have already recommended Liz and Guaranteed Rate to several of my friends because I would want them to have as good of an experience as I just had. Many thanks to Michael Caras, Jeanette Hewitt and Suanne Sullivan for their excellent service as well. A superb experience all around.
Sharon S. | November 2017
Thank you so much Liz Ryan and your amazing, experienced team with Guaranteed Rate. This us our second home purchase with you and you proved yet again why you are the best in the business. Thanks again, we are forever grateful and our boys love the new house!
Jose M. - Funded 11/17/17
Liz Ryan and her team did an outstanding job throughout the loan process. This is my first loan and she answered all questions I had and made the process very smooth for me and she's very knowledgeable about everything involved with mortgages. I'll recommend her to everyone I can! She's a fantastic loan officer!!!
David M. - 3/27/2017
Liz is awesome! I would never dream of using anybody but her for any future loan needs.
Jacob P. - 11/22/2016
Liz Ryan has been an absolute pleasure to work with. She helped us immensely and provided guidance throughout the entire process - even months in advance of when we were ready to purchase a home. I will absolutely use Guaranteed Rate again based on the excellent service provided by Liz and her team.
Dylan M. -Beverly,MA | SEP 2016
As a first time homebuyer, I am writing this letter to attest to the terrific work of Elisabeth Ryan, as a senior loan officer at Guaranteed Rate. Liz was always precise and quick with her responses to any question or concern I had for her. She would immediately get back to me with a text, email or call answering any questions I asked of her, even if it was not the first time I was asking, and it did not matter if she was busy with something or how early or late it was, she would always provide me with a response. She is an amazing person and a wonderful loan officer!
Rachel T.
Liz Ryan was a real pleasure to work with during this process. She helped me every step of the way through what at times can be a very stress full ordeal. Her expertise in her field was much appreciated. I would highly recommend Liz and Guaranteed Rate to any one who is looking to purchase a home.
Larry D.
Liz Ryan and her team were amazing. We were working with another mortgage lender who dropped the ball and cost us 3 weeks of time in the mortgage process and jeopardized our ability to close on time. They really worked hard on short notice to get our mortgage put together, approved, and ensure our closing date remained the same. Liz and her team have our greatest thanks and appreciation.
Timothy B.
Elisabeth was excellent! She was pleasant and knowledgeable, and worked hard to meet my needs. I never felt overwhelmed by the process, because Liz was on top of everything!
Stephen G.
Liz Ryan was a pleasure to work with. I had consulted with and asked Liz about a thousand questions relating to our mortgage options and ultimately found the one that worked for us. Liz was always available and willing to take a call to help with the process. The mortgage process was intimidating as a first time home buyer but Liz and her team put us at ease and the process went very smoothly! I'd recommend Liz and her team to anyone looking to purchase a home or refinance!
Erik F.
Thank you all so very much, you made two first time home buyers experience seamless and exciting- we had a few jitters along the way but that's expected with the unknown and we had no idea what we were doing. Again from the bottom of our hearts, Denise and I cannot thank you enough, we would not have been anywhere if not for ALL OF YOU! When we raise our celebratory glass it will be for you all also.
Kelly V
Liz what can I say, you always took the time to be there no matter what time of day when we needed your ear, you listened to our concerns and fears and talked us through all our questions no matter how many times we asked the same ones until we understood everything that would be happening, your patience, sense of humor and experience made it a pleasure and the sense of excitement never faltered that this would happen. You were in our corner since day one, you all are a great team and without a doubt would recommend you to everyone and anyone looking for a mortgage brokerage firm.
Denise V
Elisabeth Ryan and Susan Hamilton were my main point of contacts. This is my husband and I's first house purchase, so as you can imagine we had a LOT of questions. Liz and Sue were so helpful and patient throughout the whole process. Liz went above and beyond in my eyes. Liz Ryan was the absolute best. She was there for any questions that I had and really worked with my husband and I through the whole process. It was so easy to work with Guaranteed Rate. I would recommend her to anyone.
Christine P
Liz got it done - fast. She also took into account what my primary deal-breakers were (monthly payment was important to me) and found multiple creative ways to ensure I ended up with a monthly payment that I felt comfortable with. I have complete faith that she can and will do that again. Liz is incredible! I will recommend her to everyone I know.
Katelyn S. – Lawrence, MA | SEP 2015
I will recommend Liz Ryan to everyone I meet that needs a home loan. All of the staff I dealt with for my loan were great. They were professional and very nice making conversation and asking questions about our plans.
Derek D. – Woburn, MA | SEP 2015
Liz Ryan and Brenda Noe are an excellent team. Everything went very smoothly and quickly. But I had already known this to be the case because I have used them several times.
Lisa T. – Medford, MA | SEP 2015
Elisabeth (Liz) Ryan is amazing. Simply amazing. EVERY email, EVERY call, EVERY voicemail promptly returned. Such a breath of fresh air! Everyone else involved in our transaction was good and could have been more responsive and thorough with their responses, but Liz was totally amazing! I referred a family member to her before our transaction was even completed!!
Robert B.
She was very helpful and was willing to answer all my questions at any time of the day. She was able to find us the best rate and we were able to close the loan on time as required under our agreement. I would highly recommend her to others interested in purchasing a home or refinancing their home.
Anthony T. – South Hamilton, MA | AUG 2015
Liz Ryan was a pleasure to work with. She is extremely knowledgeable, friendly and professional. Most often she would answer my phone calls and if I left a message she returned my call promptly. She made the process very easy and stress free.
Dianne D.
Liz was great, had very quick responses, and did more than I would expect (which is pretty impressive)
Jacob Y. – Attleboro ,MA | June 2015
Liz was great, had very quick responses, and did more than I would expect (which is pretty impressive). Everyone involved in the process handled themselves very professionally. What more can you really ask for? As a first time buyer, the entire process was new to me and they took the time to make sure I understood everything every step of the way.
Jason Y.
Liz was great and accomodating
Daniel E. – Essex, MA | June 2015
Liz was a pleasure to work with, she is very knowledgeable and was easily accessible at all times of day.
Michael M. – Reading, MA | May. 2015
Liz was a pleasure to work with, she is very knowledgeable and was easily accessible at all times of day.
Michael M.
Liz Ryan was great! We had a tough situation and Liz made it work. I will use her again.
Jason B.
Liz Ryan walked me through everything. Not enough can be said about her. She goes out of her way to make sure that you understand everything to the fullest. Answers any questions. Works all the time, and is very understanding when something is not understood. Believed in me all the way even when I wanted to turn back because I was stressed. Thank you.
Angela H.
Liz Ryan and her team were fantastic. Liz was always easy to contact, and her team kept me informed every step of the process.
Alane W.
Liz Ryan was very helpful in a difficult situation with the seller.
Henry H. – San Francisco, CA | Apr. 2015
Liz Ryan was the absolute best. Being a first-time home buyer, I was completely clueless about the process. Liz walked me through the whole process and made it painless. She was available 24/7 and was a pleasure to work with. I will definitely be using her in the future and will recommend her to others.
Darby H. - Malden, MA / March 2015
We are extremely happy with Liz Ryan and her team. They made the entire process smooth and painless. We had to go through a very quick closing at the buyer's request, I'm sure they were frantic behind closed doors making sure everything was in order but we never knew it. Their service was impeccable, they make an awesome team! Liz is the best, I would absolutely recommend her to friends and family.
Pablo L.
Liz was incredible! She was always available to take my calls and answer my questions. I was very stressed about the process of buying a home but had confidence that everything would work out, as I always knew Liz was going to protect us from pit falls and have our best interests at heart. I would recommend her to anyone looking to buy a loan or refinance
Brenna C.
Liz Ryan was the absolute best. Being a first-time home buyer, I was completely clueless about the process. Liz walked me through the whole process and made it painless. She was available 24/7 and was a pleasure to work with. I will definitely be using her in the future and will recommend her to others.
Darby H.
Liz was wonderful returned any calls/mail and made everything easy to understand.
Miriam B. – West Newbury, MA | Feb. 2015
I was extremely pleased with Liz Ryan, I was treated in an extremely professional manner as was also provided with all of the documentation/paperwork/forms when she explained I would be receiving them. Over the life cycle of this loan she was very transparent, clear, and worked in a very efficient manner. I wish I worked with more people on a day to day basis that valued the same communication skill Liz possesses.
Jonathan W. -- Abington, MA. | Nov. 2014
I loved working with Liz she is so polite and really cared about us. We weren't a number to her. She answered my questions no matter how silly or late via email. .
Colleen T. -- 11/10/2014
I loved working with Liz she wAs so polite and really cared about us. We weren't. A number to her. She answered my questions no matter how silly or late via email. I also talked to Brenda and Susan a little who were also super helpful.
Colleen T.
Elisabeth was great! She is the best in the business!
Joseph E.
I'd give Elisabeth a score of 6 out of 5! She took the time to analyze the various products to find the one that best suited my needs. She enjoys what she's doing and is a pleasure to work with.
Surojeet G. -- West Roxbury, MA 6/18/2014
Hi Liz! A huge thank you to you and the entire team at Guaranteed Mortgage for answering my questions quickly, making this process relatively stress-free, and getting me a lower rate. Jodi Fawcett was amazing to work with. Your organization should bottle what you do and sell it to other companies. : ) Great customer service and professionalism! So appreciated! Kindest regards
Angela
Liz Ryan was fabulous! She was thoughtful and thorough!
Brian C. -- Jamaica Plain, MA 6/30/2014
My experience with Liz Ryan was fabulous. She was on top of everything and made me feel like I was her only customer. She has turned into a friend of mine.
Brian D.
We love working with Liz Ryan. She is amazing when it comes to mortgages. She is always available and gets the job done on time and will do whatever it takes to accomplish this.
Erik C.
I'd like to put in a good word for Liz Ryan. She was extremely helpful, and our smooth closing can be attributed in large part to her efforts.
Philip B.
We sincerely appreciated the time you took to teach our members the VA Loan class. Everyone learned so much and was quite impressed on the in depth knowledge you shared with the group. We hope you will come back in 2014 and be an instructor once again.
Susan- Realtor Partner- 9/2013
“We got our mortgage in record time and the process was almost completely pain free compared to the horror stories I've heard from friends who used other companies. When I had questions, Elisabeth and her team stayed on top of things, answered very quickly and did not need to call back. The staff was very courteous and pleasant to work with. Overall the whole process was quick and painless. Thanks Guaranteed Rate!”
Ian K. -- Salem, MA -- 6/ 2013
Liz Ryan did an awesome job handling everything for me! I couldn't be happier with everything she has done to make this an easy transaction. She knows the business so well, I was immediately at ease with her knowledge and professionalism. I would recommend Liz Ryan to my family and friends!
Sue M. - Methuen, MA 5/2012