What people are saying... What people are saying... Back to profile
Made the process easy and thoroughly explained everything
Shavarda L. - Horn Lake, MS | May 2021
Our refinance was not an easy one. As a self-employed borrower, there were so many more hoops to jump through, but Liz Starks and her team helped guide, and push us, along the entire way to the finish line.
Robert T. - Gurnee, IL | Apr 2021
The company cares about client service. They also get good rates.
Christopher G. - River Forest, IL | Apr 2021
The whole team worked quickly and efficiently.
Danielle B. | Sep 2020
good rate and helpful people to work you through the process
John M. | Oct 2020
Liz and SAndra were friendly and very helpful through the whole process
Elizabeth M. | Feb 2021
I enjoyed speaking with Mr. Alan Kline. He helped me every step of the way.
Veronica J. | Sep 2020
Great client management throughout the process, daily communication and industry-leading speed to close.
Joshua A. | Oct 2020
Great customer service, fast loan processing, answered all of my questions throughout the process
Hale L. | Sep 2020
Quick response and good communication.
Jeannine R. | Oct 2020
Great team work and helpful services
Samuel H. | Sep 2020
Doug was easy to work with and very communicative. Also knew what he was talking about and was able to explain it in a way that made more sense to me.
Henry W. | Oct 2020
Ease of doing business and responsiveness.
Jarrett D. | Sep 2020
very quick and personal service
Geoffrey F. | Oct 2020
Liz is the best in the business hands down.
Diana W. | Nov 2020
They were quick, caring and great!
Stephen C. | Jul 2020
Sharri and her team worked hard and went the extra mile to get this loan approved and closed
Jennifer M. | Aug 2020
Working with the Guaranteed Rate team was incredibly easy and they were always there and available to support my questions and issues.
Thomas G. | Sep 2020
Cory and Anna were so helpful and responsive and made the process extremely easy!
Nicole C. | Dec 2020
They follow through. Great communication
Joseph L. | Jan 2021
great communication throughout the process
Kenneth N. | Jul 2020
I have financed and refinanced mortgages with Liz Starks over the years and it has always gone smoothly and easy!
Dale R. | Jul 2020
Quick response to questions, fair rate, easy to apply
Stuart C. | Jun 2020
I liked the email communication that explained each step of the process
Jillian Leilani O. | Jun 2020
Liz Starks and the rest of the team always does a flawless job, I have used them on multiple deals and always had a great experience.
Dianne G. | Jun 2020
I’ve used them before and it’s always gone well
Sheri T. | May 2020
Working with Liz Starks and her team was an exceptionally positive experience. Liz’s communicative approach to client relations allowed me to better understand and manage my expectations of the refinancing process. I could not have asked for a better team!
Ellen S. | May 2020
Made the process very easy.
Jake D. | Mar 2020
They are able to close my mortgage refinance loan quickly and very helpful in all necessary actions.
Venkata D. | Mar 2020
Jannafer is very helpful and great to work with. No surprises in the process,
Babak N. | Mar 2020
good communication, fast action
Jose Z. | Mar 2020
Brian Girard and the whole team was fantastic to work for
joshua r. | Mar 2020
Liz stark is amazing, the process was so easy and I got a fantastic rate.
Heather B. | Dec 2019
the people I worked with were knowledgeable and kept me up to date throughout the process
William S. | Nov 2019
Thanks Liz and Andrew (and everyone else who helped). You were so helpful during the process.
Brian C. | March 2019
Communication was great from Liz. Really appreciated her help along with Andrew's.
Gretchen R. | June 2018
Liz Starks is a Rock Star!
Jeffrey C. | August 2018
This was my third home purchase and Guaranteed rate was by far the best lender I have used. Everything was electronic and super easy. Our loan officer Liz was great and her team made the process sooth and easy. They whole team was always available to answer any questions. Can not recommend highly enough. The fees and rates were also better than any of the other lenders I shopped.
Ryan F. | July 2018
Liz Starks is the greatest and I would absolutely use Guaranteed Rate again. I think this was my 3rd or 4th transaction.
Steve M. - Chicago, IL /12/2011
"Liz Starks is AWESOME! She was always available for us no matter what time of day it was and she always followed up and was very helpful. This is my third time working with Guaranteed Rate and I will be back! "
Patrick M. --Arlington Heights, IL. -- 5/ 2013