What people are saying... What people are saying... Back to profile
They were always available and very quick to respond and made things easy
Michael M. - Oceanside, CA | Apr 2022
everyone is Customer Obsessed
Hugo P. - Pembroke Pines, FL | Apr 2022
process was very easy, everyone was responsive to any questions or concerns
Richard B. - Havelock, NC | Apr 2022
They deserved a High Score!
Arnold S. - New Bern, NC | Apr 2022
Every single person we worked with from Guaranteed Rate was personable, super knowledgable, and very communicative. As a first-time home buyer I was nervous and intimidated going in to the home buying process, but everyone on our team from Guaranteed Rate immediately made me feel comfortable and made the entire process feel enjoyable and stress-free. I never once had to worry about getting the answers I needed or getting a hold of someone, they were always there when I had a question or needed guidance. Lloyd, Rene, Amy, Tracy, and everyone else who helped along the way were amazing, I would highly recommend!
Rachel B. - Zebulon, NC | Apr 2022
I am not a person who gives high ratings. I expect work to be done for a paid service. In this case I felt the support, contact and attention was above and beyond normal. Llyod and his team are very attentive and get the work done very quickly.
Brian M. - Shohola, PA | Apr 2022
Lloyd and his team were very helpful and kind throughout the entire process.
Brian H. - Emerald Isle, NC | Apr 2022
Lloyd was great to work with and gave me all the information that was needed in a timely fashion.
William B. - New Bern, NC | Apr 2022
Constant communication! After hours service. And knowledgeable people with great attitudes!
Barney M. - Beaufort, NC | Apr 2022
They where just easy to deal with
Thomas F. - New Bern, NC | Apr 2022
excellent customer service
Joanne W. - Raleigh, NC | Apr 2022
Very courteous, professional, prompt & efficient
Charles M. - Trent Woods, NC | Mar 2022
Lloyd's team was very attentive to my inquiries, and they had a rapid response time.
Christopher C. - New Bern, NC | Apr 2022
Excellent communication and ease of process
Cayla S. - Kinston, NC | Mar 2022
everything went very smooth. they were very responsive to any question i had
Clifford B. - New Bern, NC | Mar 2022
They were helpful throughout the entire process and made the requirements very easy to understand.
Zachary A. - Twentynine Palms, CA | Mar 2022
Excellent service, accommodating quick close, solid, qualified team.
Brian M. - New Bern, NC | Mar 2022
Lloyd made the entire process easy
Anthony C. - Fernandina Beach, FL | Mar 2022
Never has getting a mortgage been sonquick and painless. You and your team stayed in touch and up to date on each step of the process. And never have we had a mortgage move along so quickly. Thank you for making this process so stress free and painless.
Richard H. - Jacksonville, FL | Mar 2022
they were extremely helpful and made the transition as easy as possible
Robert L. - Shady Side, MD | Mar 2022
2nd time I've used and have been fast and efficient
Jacqueline W. - New Bern, NC | Feb 2022
Great service, responsiveness, and communication.
Shane C. - New Bern, NC | Feb 2022
They were super knowledgeable and helpful at every step in the process.
Gale L. - Center Moriches, NY | Feb 2022
Guaranteed rate made the transaction seamless from start to finish.
Mark B. - Rougemont, NC | Jan 2022
I was very satisfied with the staff, process and how fast the closing was scheduled.
Leslee G. - New Bern, NC | Jan 2022
It was a quick and easy process. They asked for documents, I quickly provided them, they scheduled my appraisal, and did what needed to get done to help me close within what felt like 2 weeks.
Debra P. - Kannapolis, NC | Jan 2022
They walked me thru every step. Gentle reminders when i lagged.
Pamela F. - Vale, NC | Jan 2022
They were great in the whole process.
Wesley M. - New Bern, NC | Jan 2022
Lloyd Daws. Professional, competent and responsive.
Marianne K. - New Bern, NC | Dec 2021
Friendly service with rapid response to questions or issues. State-of-the-art use of internet for communications, signing, etc.
James K. - San Antonio, TX | Dec 2021
Our loan request was processed in a short period of time without the stress
William D. - Vanceboro, NC | Dec 2021
Lloyd and staff have been great
Jillian R. - New Bern, NC | Dec 2021
Loved to be able to do the documents and closing on line being out of state it made the process easy
Carol H. - Wheat Ridge, CO | Dec 2021
They were very,helpful and fast at getting my loan taken care of. They went "several" extra miles for me !!!!
Michelle K. - Ernul, NC | Dec 2021
Such nice people!! Lloyd was fantastic!! Fastest closing I've ever heard of...
Vickie J. - New Bern, NC | Nov 2021
Perfect people to work with All was made easy
Nicholas G. - North Bellport, NY | Nov 2021
We have done a refinance with Guaranteed Rate and a new home purchase. Quick, efficient and pleasant to work with.
Thomas B. - New Bern, NC | Nov 2021
Always available and great customer service
Shea C. - Wake Forest, NC | Nov 2021
VERY easy to work with. Quick responses and thorough service. I always felt like I was a priority.
Clark T. - Trenton, NC | Nov 2021
Very efficient, explained everything, responded to questions promptly, gave us a great rate.
Kenneth B. - Norfolk, VA | Nov 2021
Great team, kept me updated as the loan progressed.
Linda G. - Lititz, PA | Nov 2021
The entire process was easy and I was well informed throughout.
Nancy H. - New Bern, NC | Nov 2021
Didn't think I owuld ever own a home.
Myron C. - New Bern, NC | Nov 2021
Every person we dealt with was super helpful and they did everything they possibly could to get us the best loan
Floyd G. - Manson, NC | Nov 2021
good experience, quick and efficient process. I am not sure I WILL ENCOUNTER MANY PEOPLE LOOKING FOR A LOAN, BUT WILL RECCOMMEND IF I DO.
Deborah W. - New Bern, NC | Nov 2021
Lloyd's team was great to deal with. They took care of everything, communicated wonderfully and made the whole process a breeze.
Vann B. - Tucson, AZ | Oct 2021
Have worked with Lloyd Daw in the past and did a excellent job
Matthew J. - New Bern, NC | Oct 2021
Highest rating possible
Elizabeth R. - New Bern, NC | Oct 2021
Great customer service and they made the process simple.
Jack J. - New Bern, NC | Sep 2021
Easy to work with, fast and friendly.
Alexis B. - New Bern, NC | Sep 2021
The team was very helpful, answered my questions and made it easy!
Lorie G. - Trent Woods, NC | Sep 2021
Great professional service.
Ognian I. - Cary, NC | Sep 2021
Easy, efficient, great communication
Karen R. - New Bern, NC | Aug 2021
Because THEY ROCK! They were beyond helpful each step of they way and I couldn’t be more greatful!
Shakita P. - New Bern, NC | Sep 2021
Communication at very touchpoint throughout the process was great. They were responsive to my questions and picked up the phone when I called.
Anthony H. - Grass Lake, MI | Aug 2021
Your team is the best! Everything went smoothly and we were told the truth. Great job!
Karen M. - New Bern, NC | Aug 2021
Very easy to work with, knowledgeable staff.
Albert P. - New Bern, NC | Aug 2021
They did a great job during my loan application process.
Olivia H. - New Bern, NC | Aug 2021
Excellent communication by Lloyd Daw and his staff, they answered all of my questions, I felt like the whole team was genuinely invested in helping me achieve my financial goals and last, but not least, the quick turnaround time from my first phone call to my closing date.
Jennifer R. - Vanceboro, NC | Jul 2021
everyone was professional, courteous, and I felt like I had a team in my corner. Wonderful experience.
Michelle B. - Beaufort, NC | Jul 2021
They were very helpful throughout the process.
Elijah H. - Swansboro, NC | Jul 2021
Friendly, competent, easy to understand processes
Theodore K. - Doylestown, PA | Jul 2021
Was recommended to me by my realtor
Stephanie S. - New Bern, NC | Jul 2021
The staff was extremely helpful and friendly.
Amy P. - Kinston, NC | Jul 2021
the service was very quick and the people were very helpful in getting everything together. great team and wonderful experience
Ryan G. - Raleigh, NC | Jul 2021
Followed through with every thing.
Sallie B. - Trent Woods, NC | Jul 2021
Team was awesome. Especially Lloyd Daw.
William F. - Grimesland, NC | Jul 2021
They are very helpful, responsive, and patient.
Ryan S. - Havelock, NC | Jul 2021
Made the process as simple and stress free as can be.
Cynthia R. - New Bern, NC | Jul 2021
They were easy to work with and had the absolute best rates around.
Karen S. - New Bern, NC | Jul 2021
We bought our house with them and now refinanced with them. They do a great job. Very happy!
Dwight C. - New Bern, NC | Jun 2021
Every step in my loan process was done effectively & efficiently by Lloyd & his staff. They were very professional, friendly & happy to help me along the way!
Gail B. - New Bern, NC | Jun 2021
Very easy and professional to work with.
Richard S. - Swansboro, NC | Jun 2021
Fast follow up on my questions. Kept informed of loan status and remaining steps.
Patrick G. - New Bern, NC | May 2021
Excellent and responsive service
Melissa L. - New Bern, NC | May 2021
The application was quick and straight forward. When I had to upload documents, it was no extra uploads needed.
Johnny F. - New Bern, NC | May 2021
The team was excellent! Easiest home buying experience I’ve ever had!
Joshua D. - Camarillo, CA | Apr 2021
Fast, friendly, got it done.
Joseph P. - Stoddard, NH | Apr 2021
Easy to work with, knowledgeable, responsive, friendly,
Amy G. - Fort Mill, SC | Apr 2021
I knew and trusted Lloyd Daw.
Jerry B. - New Bern, NC | Apr 2021
Lloyd Daw and his team in New Bern, NC are the best I’ve ever worked with. He knew what my deadline was, and got things done. He is amazing. This is my second loan from him and the third in my family. I’ll always go to Lloyd.
Laura S. - Creston, NC | Apr 2021
I have dealt with Guaranteed Rate twice and would do it again if I needed to. My 1st Mortgage...My Re-fi all went smoothly and The people are great.
Robert Y. - New Bern, NC | Apr 2021
Best experience I have ever gotten from a single company. Very knowledgeable and never pushy to do something. Amazing company. Lloyd and his team made it where I didn''t have to stress about anything throughout the entire loan process.
Christopher V. | Mar 2021
You know your job, your staff is friendly and considerate.
Edward G. - New Bern, NC | Apr 2021
Lloyd especially, and crew were exceptional. Kept their cool and efficiency, with a sense of humor, throughout
Jane G. | Mar 2021
They were simple, kind, knowledgeable, helpful and prompt
Gregor H. - New Bern, NC | Apr 2021
Very easy and efficient process
Michelle P. - New Bern, NC | Apr 2021
Lloyd Dawe and Rene are so amazing. Lloyd is just so happy and just gay!
Chad R. | Mar 2021
I have already recommended GR to a friend, Richard Perrault will be contacting Lloyd Daw. Lloyd and his team were AWESOME!
Abram F. - Vanceboro, NC | Apr 2021
Excellent work from start to finsh. Everything went very smoothly. Lloyd and his staff was always available to answer any questions.
Rickey D. | Mar 2021
They are very professional. From start to finish, time was used wisely. No BS and business got done.
Duran M. | Mar 2021
Very helpful, and excellent communication
Brandon L. | Mar 2021
All went well, customer service was very good
John M. | Mar 2021
The whole staff were very helpful throughout the process with communicating and making sure that everything was done right.
Genevieve A. | Feb 2021
The entire process was very efficient and pleasant.
Robert C. | Feb 2021
Lloyd Daw and his team are top notch.
Richard H. | Feb 2021
Kept in good contact with me and was informed the whole way through . Beth Bowersox, Tracy Dillard snd Drew were very responsible and patient .
Beth B. | Feb 2021
I got a good interest rate, and the extensive use of online features allowed easy exchange of information and signing. I had zero need for person to person contact or any physical checks or visits which for me is great.
Donald P. | Feb 2021
Guaranteed Rate is a no nonsense free establishment.
Karim B. | Feb 2021
Extremely easy to deal with
Jane A. | Feb 2021
Very responsive, knowledgeable, pleasant, good rate.
Wayne B. | Nov 2020
Excellent personal service
MICHAEL R. | Feb 2021
You guys were easy to work with, helpful, honest and professional
Gregory M. | Aug 2020
Great service and very friendly.
David L. | Nov 2020
Local and quite responsive
Frank z. | Dec 2020
The whole process was professional and was kept up to date.
Richard H. | Aug 2020
Great customer service and after finished we feel like part of the family! Love the team work.
Kevin P. | Oct 2020
Lloyd and the gals were great.
Keith M. | Nov 2020
I had a few issues, but everything worked out for the best!
JUDY J. | Dec 2020
They were responsive to my questions and helped us through a tedious process.
Joseph L. | Aug 2020
Communication, explanation, and follow up.
Janice F. | Sep 2020
The whole process was easy, smooth and stress free
Asya M. | Oct 2020
Like most clients, we were anxious, but you handled everything in a timely manner and kept in communication.
Thomas J B. | Nov 2020
Lloyd Daw and his team are efficient and timely. We cannot say enough good things about these people.
Roy E. | Aug 2020
Because everyone I dealt with from the first day I called took care of me like I was the only customer!
Jessie T. | Sep 2020
Lloyd went above and beyond every step of the way to earn my business and make me his top priority, even all the way up to my closing day he came to me to help me finish the pre-closing paperwork. Outstanding service, and just a great guy in general
Kenneth B. | Oct 2020
They provided excellent service and kept me informed throughout the whole process
Mark R. | Nov 2020
Very nice! The team was quick to return calls and answer any questions I had.
Victoria M. | Dec 2020
They have been wonderful to work with from the beginning to the end of the process. Promptly return calls. Very polite team.
Anna S. | Jan 2021
Very helpful and timely response.
Michael R. | Aug 2020
Easy to contact and always helpful. Was able to reach an agent any time of day.
Dante M. | Sep 2020
Friendly, easy to deal with. Knowledgeable in the market.
Elmer P. | Oct 2020
They were there for me since the beginning helped me out and made sure I got the house I wanted!
Christopher F. | Nov 2020
Best borrowing experience I’ve had.
Robert D. | Dec 2020
They were very courteous and helpful. I was informed every step of the way and felt like they were looking out for me and my best interest.
Tracy C. | Jan 2021
Everything about our loan went smoothly.
Harold H. | Aug 2020
Personable nature of employees
Laurel B. | Sep 2020
They work for you as a person
Brandon L. | Oct 2020
Competitive rates, Lloyd and his staff made us feel taken care of.
Bradley V. | Nov 2020
They were so informative and efficient during the whole loan process. It couldn't have happened any smoother than it was. I really loved working with the whole team.
Danielle H. | Dec 2020
It has been such an easy, stress-free process every step of the way!
Conni F. | Jan 2021
The team made everything incredibly easy and were available whenever I needed them.
Anella N. | Aug 2020
Great communication. I was always up to date.
Teylor G. | Sep 2020
The best customer service. Easy to reach when needed.
Benjamin P. | Oct 2020
Great team! Seamless process!
Laura L. | Nov 2020
Friendly, efficient service provided a great product. Kept me informed along the way. Very helpful employees
Katharine H. | Dec 2020
They are simply the best. Always there and easy to reach and talk to a real person.
Cedrick E. | Jan 2021
Lloyd Daw is awesome to work with!
Sarah H. | Aug 2020
They are thorough and very easy to work with. The entire staff was friendly, helpful and worked round the clock when there were issues to be worked out.
Van P. | Sep 2020
The entire process was easy and the support I received from Lloyd Daw and his team was exceptional.
Louise V. | Oct 2020
Knowledgeable, helpful, and easy to deal with.
Kerry B. | Dec 2020
Everyone was nice. Everything went smoothly.
Susan B. | Aug 2020
Very good experience working with Guaranteed Rate
Norma S. | Sep 2020
They were organized and very patient with all my questions and concerns
Susan V. | Oct 2020
Very knowledgeable, efficient and professional staff helped guide us through the process in a timely manner.
John S. | Nov 2020
Worked very hard to obtain my loan
Carla R. | Dec 2020
They were so helpful answer all my questions to the dumb to the important.
Tasha E. | Jan 2021
Super easy to work with, great rate.
Cynthia C. | Aug 2020
Excellent customer service, competitive rates
Tara K. | Sep 2020
Great service from start to finish.
Jonathan P. | Oct 2020
Quick, easy and friendly service
Derek G. | Nov 2020
Amazing staff that made getting a loan stress free, which helped as a first time home buyer.
Zachery H. | Dec 2020
Excellent service. Simple procedure which could be comleted without ever having to leave the home.
Thomas S. | Jan 2021
They did a good job for me
Joy H. | Jul 2020
Friendly people, knowledgeable, quick, helpful, goes above and beyond
Beverly G. | Jun 2020
Fast service. Easy to work with.
Dustin M. | Jun 2020
Everyone I worked with was fantastic! I have already recommended them to four people!
Ashley S. | Jun 2020
Prompt and courteous service.
George H. | May 2020
Because I would give a referral if asked.
Edythe J. | May 2020
Excellent service and knowledgeable staff.
Amy G. | May 2020
Lloyd and his were extremely efficient at providing an effortless mortgage process!
William B. | May 2020
Lloyd Daw and his team are excellent.
Donald S. | May 2020
I was pleased with the efficiency & attention I needed.
Sue C. | May 2020
Good, professional agents.
John D. | May 2020
Exceptional service from beginning to end
Dencil F. | May 2020
Very responsive at all times!!
Robert A. | May 2020
Lloyd made the process as stress free as possible
Michael S. | May 2020
They were very helpful, friendly, and prompt. They were always available to answer questions and made the remote purchase of our home possible.
Clarence W. | May 2020
Very satisfied with the process .Lloyd Daw team and Tracy Dillard we’re both professional.
Irving H. | May 2020
Outstanding Customer Service.
Arnold S. | Apr 2020
The online features were fast and simple.
Sarah M. | Mar 2020
Guaranteed Rate was very helpful in securing my loan. Lloyd Daw and his team were amazing throughout the whole process.
Karim B. | Mar 2020
Gave us useful information and provided great feedback on all of our questions.
Deryck B. | Mar 2020
They were professional and talked TO us, not AT us.
Joseph N. | Mar 2020
Working with Lloyd Daw and Renee.
William F. | Mar 2020
Great with response time, conflict resolution, and explaining the process.
Roderick H. | Mar 2020
The process is really easy and friendly.
Lance C. | Mar 2020
Excellent communication with me. Very helpful
Gayle S. | Feb 2020
They made the whole process painless
TREVOR E. | Feb 2020
Lloyd, Beth & Tracy were a great team to work with, very efficient and quick to answer any questions we had and resolve any issues.
Graham T. | Jan 2020
They got my loan approval in 7 business days while the bank I’d been with for 15 years slow walked it for 7 weeks and when they finally approved I’d already decided to go with Guaranteed Rate
Donna T. | Jan 2020
Got everything done in an expedited manner. Very easy to work with
Daniel R. | Jan 2020
They're work and delivery warrants such a rating
Gregory S. | Dec 2019
Easy to work with, great customer service, if we needed something they let us know.. great communication.
Leah R. | Dec 2019
Refinancing was so easy. Fill out forms on line at your convince and question's are answered quickly either by phone or email. Was all seamless an quick.
Scott P. | Dec 2019
Lloyd Daw and his team were tremendous to work with.
Dennis L. | Dec 2019
Always notifying me of what is happening with the process.
Fred N. | Nov 2019
BECAUSE YOU GUYS HANDLED MY WHOLE LIFE FOR ME.
Rebecca R. | Oct 2019
This is the second time I have used your services, and I am extremely satisfied.
William B. | Oct 2019
Very knowledgeable & helpful staff
Nadia M. | Sep 2019
Mr. Daw and his team answered all of my questions and made absolutely sure that I understood what I was asking. As a first time buyer I had a lot of questions and they never made it feel like I was inconvenient.
Martin M. | Aug 2019
Lloyd Daw and Renee did a wonderful job for me. I would not have refinanced if Lloyd had not been my loan officer. It is all about trust and local people for me. This is the second time he has helped me and I recommend him to all of my friends
Jane K. | August 2019
I would not be sitting in my new home today if it were not for the efforts of the entire team at Guaranteed Rate. I am over the moon with happiness with the way that it all worked out. They all went above and beyond to get my loan processed for me.
Candace G. | August 2019
Lloyd Daw was amazing. He was very calm and responsive throughout the process and made it enjoyable to purchase a home rather than stressful! Highly recommend and will continue to have any mortgage related business through him!
Michael L. | July 2019
I want to thank Lloyd and Renee for all there help and their teams help!!!! Very smooth purchase. Thanks
Matt J. | July 2019
Everyone that we dealt with were very pleasant, professional and so easy to work with. I would highly recommend them! I would also like to especially thank Lloyd and Renee since I worked with them the most. They are both very patient and so knowledgeable. Thanks again!
Kathryn D. | June 2019
The team did a wonderful job made the process very easy. Loyd and his team are fantastic.
Jeffrey H. | June 2019
Lloyd Daw and his team made this a quick and easy process.
Stephen C. | May 2019
Lloyd Daw and his team made this a quick and easy process.
Stephen C. | May 2019
Lloyd Daw and the team was truly amazing. They bent over backwards to ensure we were taken care of at every step of the process. I have already told many people about them and will continue to recommend them to anyone seeking a home loan.
Aaron A. | May 2019
I sincerely can't say enough good things about this experience. Lloyd Daw, Renee Lewis, Rachael Jacobson, and Cassie Williams are an amazing team. I was nervous about all this being done over the internet but the whole operation was smooth, streamlined, extremely organized and professional. My questions were answered quickly, and there was never anytime when I had to wonder what was going on. I closed on the date that was set without any bank drama or red tape. This was the best mortgage experience ever! Thank you so much!
Donna M. | May 2019
It was a difficult situation to begin with and they were wonderful! I've already recommended him to friends. Thanks so much!
Barbara K. | February 2019
I am very pleased with Guaranteed Rate and loan officer Lloyd Daw and would do business again.
Stuart C. | March 2019
The process was simple and easy for our first time obtaining a home loan. A lot of time was taken to explain to us the various parts and procedures we encountered along the way.
Olivia P. | February 2019
Oh My!! What a great experience working with the team at Guaranteed Rate.
Timothy P. | February 2019
Lloyd and Rene take good care of their clients.
Kathryn R. | January 2019
Lloyd and his staff were very professional and friendly. We were kept up to date on the status of our loan as well as any info needed to proceed. They alleviated a lot of the tremendous stress that’s typical with securing a home loan. We’ll definitely recommend Lloyd and his staff!
Jeanne M. | January 2019
Lloyd and his team were amazing in all aspects of this potential heartache of a process. The ease of getting documents back and forth was seamless and they allowed my wife to call and bug them often We will definitely be referring anyone we encounter with similar needs to ours to Guaranteed Rate! Thanks Again.
Scott N. | January 2019
Did what I wanted them to do.
Donald S. - New Bern, NC | Sep 2023
Such a smooth and easy process. The team was always quick to respond, always available to assist with questions and very kind, friendly, and courteous. They did not leave as soon as we closed escrow. Their guidance and assistance continues. Great team to work with. Thank you Lloyd Daw.
Betsie E. - New Bern, NC | May 2023
Everyone was very helpful and answered all our questions thoroughly.
Connor M. - Havelock, NC | Sep 2023
Lloyd and his team were super helpful and always willing to go the extra mile to get the deal accomplished. I would definitely use them in the future and recommend them to my friends!
John B. | November 2018
Everyone was very helpful and never made me feel silly or like a bother for asking questions. Clearly explained all of my options and I felt well informed
Taylor W. - Havelock, NC | Aug 2022
Lloyd Daw was very professional, knowledgeable & sensitive to my needs
Carol H. - Newport, NC | May 2023
Great follow up. I knew what to expect. All paperwork timely and in order. Very pleasant, personal service.
Mary H. - Frederick, MD | Sep 2023
Lloyd and his team are fantastic to work with. They make everything so simple and help "no" work very hard for you even on the weekends when needed. Thanks again for all your help
Gary A. | November 2018
Wry easy to work with Lloyd and his team and they went above and beyond to make it happen
Kyle A. - New Bern, NC | May 2022
They are an outstanding bunch that get the job done.
Kyle H. - New Bern, NC | Jul 2022
Lloyd was so helpful in explaining every question I had every step of the way.
Edith C. - Trent Woods, NC | Aug 2022
Great service. Questions answered in a timely manner. My realtors worked well with GuaranteedRate. Rene, Tracy, Lloyd…thank you!
Martha K. - New Bern, NC | Jan 2023
Professional, proficient and friendly people.
Marijean G. - New Bern, NC | Mar 2023
Excellent service and communication
Belinda G. - Cary, NC | May 2023
Expertise, easy to work with, easy to get a hold of.
Jessica H. - Waxhaw, NC | Aug 2023
They made the whole experience smooth and easy
Ann A. - New Bern, NC | Sep 2023
Lloyd Daw and his team were both proactive and simply outstanding! I hope to live in this home for a long time, but I would definitely use Guaranteed Rate again if the situation arose.
Kevin H. | November 2018
Friendly service, knowledgeable people
Jamie S. - Durham, NC | May 2022
The to do list when buying a house is so large. Getting a mortgage with Guaranteed Rate made the to do list alil easier. Lloyd Daw made everything seem effortless.
Nicholas P. - New Bern, NC | Jul 2022
They answered my questions promptly and made the process very easy l.p.
Ronald C. - Camden, DE | Aug 2022
Professional and pleasant.
Kevin D. - Plainfield, NJ | Sep 2022
They worked with me and helped me throughout the home-buying process. I was able to get the house hassle-free and the entire team that I worked with was professional.
Lawrence S. - San Clemente, CA | Jan 2023
Everyone on the team was straight forth and professional each and every day. I appreciate how well they were able to manage the seamless process and get me the best rate.
Joshua M. - Oceanside, CA | Mar 2023
Never had any issues and very informative. Open to all my questions and SMEs of their craft!
Benjamin H. - Jacksonville , NC | Apr 2023
Everyone was very nice and helpful.
Jennifer B. - New Bern, NC | May 2023
Very accessible location, someone always available to help
Michael J. - New Bern, NC | Jul 2023
They are literally the best business I have ever worked with. The staff are diligent, professional, kind and just overall the best.
Kristen S. - Fuquay Varina, NC | Aug 2023
Excellent customer service
Gary M. - Pikeville, NC | Sep 2023
Working the loan process with Lloyd, Rene, Mary and Brian were extremely easy. They walked us through the process and helped us every step of the way. Colleen and I were very pleased.
Raymond P. | October 2018
GA has been the most pleasant financial institution I have ever worked with (got my first bank account 44 years ago). Amy, Tracy, Samantha, and Paola were incredibly helpful, patient, and kind. Lloyd was, too, but I want the gals to have a major shout out. Lloyd was also very compassionate, understanding my anxiety about the entire funding process. GA was also incredibly open to helping me understand the real estate and legal verbiage and concepts. I wish I could use GA for every professional need I have....everything! Highly recommended!
Quincy F. - New Bern, NC | May 2022
quick work, easy to work with, responsive
Pamela S. - Philadelphia, PA | Jun 2022
Excellent service and the whole team was kind and made you feel like they advocated for you and we’re there to help in any way.
Casey L. - New Bern, NC | Jul 2022
Because they were extremely supportive, made the process very smooth, and kept me closely informed on each step of the process. Impeccable service.
Troy K. - New Bern, NC | Aug 2022
They were always there to help. Either via email or phone.
Brandi C. - Newport, NC | Sep 2022
I think key to the positive experience was Lloyd!
Pamela A. - Mendon, MA | Oct 2022
They deserved it. They go overboard to serve the customers.
Richard H. - Trent Woods, NC | Dec 2022
Excellent service. Efficient process.
Miles B. - Thompsons Station, TN | Jan 2023
Lloyd and his team were super helpful and attentive to all of our questions/concerns
Leanna M. - Winterville, NC | Mar 2023
Everyone was very professional and makes everything easy.
Bertha S. - Maysville, NC | Apr 2023
Professional, kind, prompt, and no mistakes!
Anthony A. - Snow Hill, NC | May 2023
They were very helpful assisting me with the entire process.
Veronica G. - New Bern, NC | Jun 2023
The most outstanding customer service, unbelievable follow through. Lloyd and his team made it all happen in 15 days! Can’t say enough about them and how grateful we are.
David H. - Cheyenne, WY | Jul 2023
I found working with the team to be a great experience. They kept us fully up to date on the process and next steps. Very happy with our choosing Guaranteed Rate.
John L. - Richardson, TX | Aug 2023
Friendly. Easy transaction.
Jason R. - Carson City, NV | Sep 2023
Good experience with great people.
Nelson G. - Beaufort, NC | Oct 2023
The Loan officers are GREAT. They made me feel like I was Family to them and any question that I asked the answered and was very helpful to me throughout the whole process. Please Thank Loretta Vinson and Brian Williams for everything they have done for me. I really appreciate them. A very good team.
Mona M. | October 2018
The process was completed in a professional manner
Donald S. - New Bern, NC | May 2022
Easy to work with, educated me about the buying process.
Kerlia E. - Petaluma, CA | Jun 2022
Great communication and customer service.
Stephanie E. - Raleigh, NC | Jul 2022
Made the loan and closing process smooth. Easy to reach them to ask questions and they were very kind!
Erin D. - Raleigh, NC | Aug 2022
they supported me throughout the process.
Michael F. - Hazelwood, MO | Sep 2022
As a first time homebuyer, they walked me through the process and explained things that I wasn't aware of.
Jeremy G. - New Bern, NC | Oct 2022
Lloyd and his team helped me acquire the home of my dreams
Pedro R. - Allentown, PA | Nov 2022
I feel the company does a good job with financing
Rocky M. - Burlington, NC | Dec 2022
Personal experience and friendly loan officer
David A. - New Bern, NC | Jan 2023
The entire group was personable, patient and professional
Teri R. - New Bern, NC | Feb 2023
Lloyd Daw and his team are fantastic. They were always prompt and professional. I have worked with other lenders in the past and I can tell you that I will be returning to work with Lloyd from here on out. He made this process easy and comfortable. We couldn''t be more happy with our experience with Lloyd, his team, and Guranteed Rate.
Leslie M. - New Bern, NC | Mar 2023
Excellent service, above and beyond any experience I have ever had in the past
Thomas S. - New Bern, NC | Apr 2023
Very organized, efficient, but personable
Margaret H. - Mars Hill, NC | May 2023
The service, was excellent and staff was very professional and helpful
Marlon S. - New Bern, NC | Jun 2023
Simple process, quick responses.
Michael H. - New Bern, NC | Jul 2023
Incredible thoroughness and attention to detail! Very responsive!
Theodore D. - Winterville, NC | Aug 2023
Everyone was great and personable. Easy to work with! The app made it easy to check progress and upload information.
Annmarie F. - Linden, NJ | Sep 2023
Great service, easy to submit information, everyone I worked with was very kind & efficient.
Dawn A. - Hubert, NC | Oct 2023
Professional, easy to work with, always answered any questions fully, kind, very fast response whenever I called in, wonderful staff.
Alphonsus L. - Seabrook, SC | Nov 2023