What people are saying... What people are saying... Back to profile
The team was very professional and responsive
Brien D. - Cincinnati, OH | Apr 2022
Patient folks who are easy to reach
James K. - Cincinnati, OH | Nov 2021
Everything was smooth, easy, and as promissed.
Scott S. - Cincinnati, OH | Oct 2021
I had a very good experience using them for my loan.
Clifton T. - Cincinnati, OH | Sep 2021
We have worked with Logan and Drew multiple times now and the process has always been easy, hassle free, and fast!
Erin M. - Harrodsburg, KY | Aug 2021
Easy, fast and great people.
Amanda M. - Versailles, KY | Jun 2021
Everything was extremely smooth in the process and everyone was great to work with!
Joseph L. - Erlanger, KY | May 2021
Excellent and Timely service! Drew Stacey is Great!
Reena E. | Feb 2021
Great people! Great service! Very quick and easy.
Joshua A. | Nov 2020
Everyone went above and beyond my expectations. And went out of your way to make sure I I had help when ever it was needed.
David B. | Feb 2021
Transparent and helpful throughout the process.
Derick S. | Sep 2020
Excellent all around - Tony Gray was very helpful and organized too
Michael C. | Nov 2020
Excellent service and communication throughout.
Eugene P. | Dec 2020
Excellent service, prompt responses to questions and proactive advice.
Rejoun C. | Jun 2020
Logan and his team was quick to respond and thorough in explaining how the process worked
Joshua D. | Apr 2020
Great service and advice from Logan
Olivia F. | Feb 2020
I am a first time home buyer and Guaranteed Rate, along with my loan originator, made the process very clear and concise. There is a fine balance between the two, and they hit the nail right on the head. It was clear what was being asked of me, and Logan (my Loan Officer), was always available if I had any pressing questions.
Chad L. | June 2019
Logan was great to work with and we were able to close in 3 weeks! The whole team was great from start to finish.
Joshua A. | June 2019
Logan was very responsive and professional throughout. He provided a great experience and made the loan process easy.
Daniel E. | May 2019
Both Logan and Lauren were very helpful in assisting me throughout the entire process. This was my first time buying a home and they carefully walked me through each step and teaching me the process along the way.
Robert M. | April 2019
Logan was very responsive and helpful to us. He was able to get us a loan quickly.
Brian S. | November 2018
Logan Stacey, my Guaranteed Rate Loan Officer, was recommended to me by my real estate agent and he did not disappoint. The process was easy and, at my request, we closed ahead of schedule. This was my first mortgage loan, but Logan made me feel at ease. He walked me through the steps, provided transparency, and answered all of my questions. Everything happened exactly the way he said it would. I also appreciate the fact that he went out of his way to be present for my closing. It showed me that he appreciated my business. I will definitely call on Logan and Guaranteed Rate again for future mortgage lending need.
Ryan H. | October 2018
Logan, David, & Jamie all provided great support throughout our loan process. Everyone was attentive and answered any questions we had. We appreciate all their hard work in helping us close on our home on schedule. My wife and I will definitely be recommending Guaranteed Rate.
Kyle L. | October 2018
I can't say enough about Logan and the Guaranteed Rate team. They have made the loan process unbelievably seamless, they have taken a true interest in explaining the entire process from inception to completion, and make sure that the customer is comfortable the entire step of the way. Logan went out of his way to process something in a very tight timeline to make my move/loan/sale a breeze. I would recommend him and Guaranteed Rate to anyone in need of a Loan Officer. Thanks for all you do!!
Kelsey D. | September 2018
Logan did a great job of problem solving for me. We had to move fast and think outside of the box a little to make the deal work - and he did it. He was very responsive and thorough - I would definitely recommend him to a friend or family member.
Andrew C. | July 2018
Logan made the loan process simple and painless. He is very responsive and I would recommend him to anyone looking to obtain a mortgage.
Neil M. | May 2018
We had a very quick turn-around, but Logan and his team made it possible for us. Thanks!
Ryan Z. | June 2018
Logan was extremely helpful, quick, and very professional. Awesome experience. Thank you.
Logan Stacey and his team were amazingly helpful and a joy to work with. They made the mortgage process painless and easy. Logan was patient when answering my many questions. He was clear and walked me through each step of the process. I will definitely recommend Logan and Guaranteed Rate to my friends and family. Thank you for helping my dream of being a home owner a reality!
Lori Rumpke, closed 2/26
This was my first experience with buying a home and I didn't know what to expect. Logan made it a very easy process and answered all of my questions that I had. The biggest thing that stood out to me was the fact that the listened to what our biggest need was and went above an beyond what we expected. We are 100% satisfied with the Guaranteed Rate team. Thank you for helping me make the next step in my life!
Logan Stacey was incredibly helpful in explaining all the details of the loan process. Him and his team did a phenomenal job of working extra hard to expedite the process of closing on our home. Many thanks.
As a first time homeowner the process of looking for a new home and financing was a little daunting. My agent referred me to Logan and his team. I could not be more than happy with how simple and easy Logan and his team made the process go. I would highly recommend Logan to assist with any mortgage needs. His team is always available to answer and questions or concerns. They were also quick with getting all the paperwork together before closing. Logan and Guaranteed Rate are the best!
Logan was professional but casual and friendly as well. Did a great job!
Jim and Molly K.
Logan was awesome to work with!! Truly grateful for the whole teams efforts!!
I had such an awesome experience with Logan and his team. He worked around the clock for us. I am sticking with guarantee rates on all my future home buys!
Logan and his team were great. They were responsive when I needed quick answers, knew the answer to every question I asked, and were the easiest people to work with out of everyone I had to deal with in this home buying process. They understood that I was a first time home buyer, and therefore didn't know a lot of things, and we're able to meet me where I was at.
I had the pleasure of working with Logan for the financing of my home. We were under a very tight timeline to close and from my first interaction with Logan I felt very confident in my decision to work with him. He was extremely professional, courteous, quick to respond, and always thoroughly explained everything we discussed. The time he spent answering my questions and helping me with the finance process was very helpful and appreciated. I would highly recommend Logan and Guaranteed Rate.
My husband and I recently purchased our first home. The prospect seemed daunting at first, but Logan talked us through every step of the process- and answered all our questions! He made sure that we knew all our options and made the best choice for us. He was always quick to reply to any inquiries we had. We couldn't have had a better experience!
My loan officer worked miracles. He made this process too easy. Logan is a gem!
Milana O’Hair closed 4/28
Working with Logan and the team at guaranteed rate, was a great decision for my husband and I. As first time home buyers, we were clueless as to the process and how to make the right decisions for us. Logan was so patient and knowledgeable when it came to our loan and helping us understand each step of the way. We were able to put our minds at ease, and focus on other things, knowing we were in such good hands. I would recommenced Logan any day.
Logan , thank you and your team at guaranteed rate . The process was made easy and you walked me through every step. When I had any questions you were always there with a fast and prompt response . I will definitely come back to you for any of my future loan needs!!
Zach T. - 1/27/2017
Logan was a pleasure to work with. He is very knowledgeable and made the loan process a quick and easy one. His team was very helpful and answered my questions in a timely manner. I would highly recommend Logan to anyone looking to purchase or refinance their home.
Logan was great to work with, and it was such a help to move as quick as he did for us to get the loan!
Eric & Addie S. 6/27/2016
We had a great experience working with Logan Stacey! The process of getting a home loan was much less stressful than anticipated thanks to his knowledge, dedication, and availability to answer questions and provide documents!
Logan made our experience with guaranteed rate a very pleasant one. He went above and beyond for us and kept up a good communication line. He was very upfront with what to expect and kept us abreast of the our situation. I know he was dealing with a smaller loan in our case but he treated our loan as he would a high dollar loan. I would recommend Logan to my friends and family anytime for his professionalism, work ethic, and availability. Many thanks to Logan and his team for making this a great experience.
Derick S. 06/01/2016
Logan Stacey did a wonderful job with my loan. My girlfriend and I required him to do a lot of extra work that most clients wouldn't require. He did it quickly and with zero complaints. He made the whole process simple and did a great job of explaining every part of the process. I already have recommended him to other people and will continue to do so.
Billy W. 04/20/2016
Logan Stacey is the best loan guy east of the Mississippi River!
William W. -Cincinnati, OH | MAR 2016
Logan and the team were phenomenal to work with! They were extremely knowledgeable always available for any questions I had through the process. They exceeded our expectations in turnaround time for the application. Great team and I would absolutely recommend them to anyone!
Angelica S. - Cincinnati, OH | Dec. 2015
My husband and I knew we were in good hands with Logan Stacey and his Guaranteed Rate team from the beginning. He was very prompt in collecting information and materials from us in order to secure a loan at a good rate and close early on our house. He paid attention to detail and was always available for answering questions. Logan was in constant communication with us throughout the whole process, and we are thankful for his ability to make the hard and confusing part of buying a house, so much easier.
Matt D. 02/08/2016
Logan has been a tremendous loan originator. He is very thorough and very easy to reach with any questions we had about the loan. He was also very transparent with the costs, and the process went very smoothly. I highly recommend Logan to anyone looking to secure a home loan.
Mike H. 01/14/2016
As a first time home buyer who recently purchased a home, I can highly recommend working with Logan Stacey at Guaranteed Rate for your home loan. The process was easy to follow and understand making this experience a pleasure!
Laura and Bruce R. - Closed 7/27/15
Working with Logan on our mortgage was a real pleasure as he was timely and courteous on all communication. The process was simple and fast, and his dedicated team made sure all our questions were answered. We would definitely recommend working with Logan and his team.
Hans P. 08/07/2015
Logan Stacey was our Mortgage Lender when we bought our first home, and refinanced on the home. As first time homebuyers, we did not know what to expect, but Logan was professional and accommodating to our needs. He thoroughly guided us through a stress-free process that ran smoothly from start to finish. I would recommend his services to any homebuyer.
Ryan M. 03/27/2015
My experience was very positive. In all my closings (three now) this has been the most streamlined and simplest of all. You were great to work with from day 1 all the way through closing. You gave me the information up front and helped me understand the benefits and the entire process. I appreciate everything and wouldn't hesitate to recommend or use Guaranteed Rate again.
Donny M. 02/24/2015
Logan is a true professional. From the time that I approached him for a pre-approval, to the time that I found the perfect house for me, Logan was there every step of the way making sure that my mortgage experience was as quick and painless as possible. His thoughtful and organized approached to the process was reassuring for a first time home buyer such as myself, and the products that he was able to offer for me went well beyond my expectations of a traditional mortgage.
Andrew F. 08/04/2015