What people are saying... What people are saying... Back to profile
My loan officer and her team worked very hard to help me get the loan.
Jingwen C. - Irvine, CA | Apr 2022
Credit scores we very far off (40+ points) from what they were reading on multiple credit reporting sources which led to a higher interest rate. Communication on credit rescore was non existent as we didn't know when it happened until weeks after the fact so that was a little frustrating.
Anthony M. - Cathedral City, CA | Apr 2022
Efficient processing. Great communication. Simple application process.
Jason G. - La Quinta, CA | Mar 2022
I have used their services on 2 occasions, and so has my son. We are all very happy.
Mickie R. - Indio, CA | Mar 2022
Great knowledge and even greater customer service.
Alexander M. - Desert Hot Springs, CA | Mar 2022
superb customer service, dedicated, easy to work with, always follow through and extremely efficient team members.
Alberto Z. - Cathedral City, CA | Feb 2022
They were available and explained everything in terms I could understand and clarified those I didn't. They were gracious, friendly, professional and competent.
Katherine G. - La Quinta, CA | Jan 2022
Can always count on Lori Gray and her staff to get the job done!
Maria M. - Indio, CA | Dec 2021
My loan officers were responsive to all my questions and thorough in their responses/explanations.
Kelsey W. - Palm Springs, CA | Nov 2021
Courteous, efficient, honest
Joanne M. - Palm Desert, CA | Oct 2021
Lori and Jimmy did an amazing job for us on our loan.
Sharon C. - Palm Desert, CA | Sep 2021
They have been very helpful
Juan M. - Bermuda Dunes, CA | Sep 2021
Always friendly Quick response to questions
J H. - Liberty Lake, WA | Aug 2021
Excellent customer service, always answered any questions or concerns and very easy and quick loan
Laura H. - Desert Hot Springs, CA | Aug 2021
Excellent service, very responsive, and professional
Ross K. - San Diego, CA | Jul 2021
Lori stepped in and made the process seem easy. She made us feel confident we would have our loan in a timely manner.
Shannon M. - Palm Springs, CA | Jun 2021
A tentative, understanding and great follow up
John F. - Indio, CA | May 2021
Lori is the best loan officer that I have ever worked with
Robert R. - Palm Springs, CA | Apr 2021
Great communication and going above and beyond for our family, always answering our questions and retrieving all documents requested.
Jordon A. - Twentynine Palms, CA | Jun 2022
This was my 3rd transaction, and all were smooth.
Mickie R. - Indio, CA | Jul 2022
Lori and team are the best and the product and process were great.
Ross K. - Rancho Mirage, CA | Apr 2021
On top of everything, professional, consistent, available when needed.
Julie W. - Torrance, CA | Jun 2022
Lori, Andrew, and the rest team made the entire process so easy and seamless. I am so grateful for all of their help! I will highly recommend them to all of my family and friends.
Kelly M. - Palm Desert, CA | Jul 2022
Some times not fully informed. Was a first time buyer.
Catherine S. - La Quinta, CA | Apr 2021
They were very knowledgeable, patient and kept working with us through some difficult issues.
Michael F. - Spokane Valley, WA | May 2022
The team helping us was available to answer questions. They were all very friendly and patient with everything.
Shane H. - Woodland, CA | Jun 2022
Lori and team always go above and beyond.
Ross K. - West Hollywood, CA | Jul 2022
Excellent work securing our mortgage despite our unique financial/income situation.
Anthony V. - Louisville, KY | Aug 2022
excellent, conscientious service by Lori and Andrew
Julius D. - Dsrt Hot Spgs, CA | Sep 2022
Lori and Andrew made the process very smooth and easy
Gloria L. - Rancho Mirage, CA | Nov 2022
Excellent customer service
Leslie D. - Indio, CA | Dec 2022
Personal and supportive service.
Ross K. - Rancho Mirage, CA | Feb 2023