What people are saying... What people are saying... Back to profile
My loan officer and her team worked very hard to help me get the loan.
Jingwen C. - Irvine, CA | Apr 2022
Credit scores we very far off (40+ points) from what they were reading on multiple credit reporting sources which led to a higher interest rate. Communication on credit rescore was non existent as we didn't know when it happened until weeks after the fact so that was a little frustrating.
Anthony M. - Cathedral City, CA | Apr 2022
Efficient processing. Great communication. Simple application process.
Jason G. - La Quinta, CA | Mar 2022
I have used their services on 2 occasions, and so has my son. We are all very happy.
Mickie R. - Indio, CA | Mar 2022
Great knowledge and even greater customer service.
Alexander M. - Desert Hot Springs, CA | Mar 2022
superb customer service, dedicated, easy to work with, always follow through and extremely efficient team members.
Alberto Z. - Cathedral City, CA | Feb 2022
They were available and explained everything in terms I could understand and clarified those I didn't. They were gracious, friendly, professional and competent.
Katherine G. - La Quinta, CA | Jan 2022
Can always count on Lori Gray and her staff to get the job done!
Maria M. - Indio, CA | Dec 2021
My loan officers were responsive to all my questions and thorough in their responses/explanations.
Kelsey W. - Palm Springs, CA | Nov 2021
Courteous, efficient, honest
Joanne M. - Palm Desert, CA | Oct 2021
Lori and Jimmy did an amazing job for us on our loan.
Sharon C. - Palm Desert, CA | Sep 2021
They have been very helpful
Juan M. - Bermuda Dunes, CA | Sep 2021
Always friendly Quick response to questions
J H. - Liberty Lake, WA | Aug 2021
Excellent customer service, always answered any questions or concerns and very easy and quick loan
Laura H. - Desert Hot Springs, CA | Aug 2021
Excellent service, very responsive, and professional
Ross K. - San Diego, CA | Jul 2021
Lori stepped in and made the process seem easy. She made us feel confident we would have our loan in a timely manner.
Shannon M. - Palm Springs, CA | Jun 2021
A tentative, understanding and great follow up
John F. - Indio, CA | May 2021
Lori is the best loan officer that I have ever worked with
Robert R. - Palm Springs, CA | Apr 2021
Lori and team are the best and the product and process were great.
Ross K. - Rancho Mirage, CA | Apr 2021
Some times not fully informed. Was a first time buyer.
Catherine S. - La Quinta, CA | Apr 2021