What people are saying... What people are saying... Back to profile
Excellent customer service
Alexandra F. - Washington, NJ | Apr 2022
My daughter used Lori Neuhauser and referred me to Lori. Lori was a True mortgage professional in every sense of the word and I will be using her for my second and third properties. I would highly recommend Laurie and her team To all my friends & family.
Richard D. - Howell, NJ | Sep 2021
Process was quick and easy.
Ryan S. - Lambertville, NJ | Jul 2021
Lori Neuhauser and Joe Campbell and the whole team that worked on my loan were fantastic!!!!
Margaret H. - Branchburg, NJ | Jul 2021
Lori Neuhauser and her team were on top of my file every step of the way. From the moment I reached out to Lori, her attitude and approach was always positive and pro-active. Her team was attentive and never skipped a beat. I would recommend Guaranteed Rate to anyone looking to buy a home!
Natalie B. - Flemington, NJ | Jun 2021
The service was excellent. The Guaranteed Rate team was professional and provided crisp instructions.
Michael K. - Princeton, NJ | Jun 2021
Lori was smart, informed, willing to answer questions and work with us. If this is the caliber of employee GR has, it’s great.
Michael V. - Woodbridge, NJ | Jun 2021
Good service keep up the time
Omkaram G. - Edison, NJ | Apr 2021
Lori was amazing to work with and kept me very well informed through out the entire process. Great experience from the start.
Danielle R. - Phillipsburg, NJ | Apr 2021
Excellent communication, fast service. Awesome experience all around
Scott L. | Aug 2020
Easy, professional, smooth process Love my agent Lori
Bruce C. | Aug 2020
Everything went smoothly and loaned closed in estimated amount of time.
Jennifer R. | Oct 2020
Everyone that we personally worked with on our first home purchase was great. Answered all of our questions and was easily reachable if there were any questions/concerns
Dane C. | Dec 2020
They have been extremely supportive during the initial purchase of my home and again during the refinancing of my home
Edward M. | Jul 2020
Professional point of contact with the right attitude. Supporting team well versed in their roles. A pleasure to work with.
Eugene K. | May 2020
During my loan process I communicated with some of the staff and they where all Customer service orientated. My loan process was smooth and ok. Thanks to everyone for there great work
Noel H. | May 2020
Great customer service and best mortgage to fit my needs
Valerie W. | May 2020
Quick and responsive service, good adaption to COVID-19 difficulties, constant communication with customer
Victoria B. | May 2020
Quick, thorough, comprehensive service
JoAnn Z. | Apr 2020
They were always responsive to my questions and concerns
Sever G. | Apr 2020
Everyone was so wonderful and helpful
Sabrina B. | Dec 2019
Lori and here team.where excellent and very knowledgeable and guided me through the whole process. If I had a problem or any questions Lori was there to guide me. This deal.would not have happened without Lori and here entire team. Thank you for everything I look forward to doing business together in the future.
David R. | May 2019
Everyone I had contact with at Guaranteed were helpful, answered all my questions in a timely manner and made the process extremely easy. I would definitely use them again and highly recommend.
Eileen G. | April 2019
I am very pleased with Guaranteed Rate. Lori Neuhauser and Michelle Graci were very helpful and did everything promptly and correctly. Lori accepted calls from me in the late evening which I appreciated very much because I get home after 7:00 pm. This is my first home purchase and they made it much easier for me to understand. I definitely would use Guaranteed again and will recommend them to friends and family. Thank you!
Theresa F. | February 2019
Lori was a great representative who made the process painless.
Robert T. - August | 2018
Lori Neuhauser, Michelle Graci, Sue Mason and the rest of the Guaranteed Rate team were a pleasure to work with. As someone in the real estate industry myself, I can honestly say this was one of the easiest lenders to work with and easiest transaction to obtain. Thank you so much!
Victoria B. - May | 2018
There are no words to express my deepest gratitude and appreciation for Lori Neuhauser! Being a first-time buyer, of course I was full of questions and stress. No matter what time of the day, night, or weekend, Lori always answered my questions promptly, courteously, and professionally - as well as having a very genuine caring attitude to ease my concerns and stress. She is beyond wonderful!!!
Melissa W.– Washington, NJ | JULY 2015
From the first conversation with Lori, I knew I was in good hands! She set the bar very high and no one I encountered dipped below it. The level of service was exemplary!
Kelly W. -- Phillipsburg, NJ 7/29/2014
Lori was outstanding! She was timely and very responsive to all of my questions! The experience went very well! I am very happy with everything.
Roger Bagley -- Edison,NJ 4/23/2014
Lori Neuhauser was truly great to work with. She always answered all of our questions even after the loan application process. Her team was also easy to work with and we have already recommended them to other people! Great job Lori!
Melanie B. -- Plainsboro, NJ 1/20/2014
Everything was very smooth and easy
Douglas L. - Easton, PA | May 2022
Everyone was easy to work with and took the time to answer all of my questions.
Desiree D. - Phillipsburg, NJ | Sep 2023
Hey check out the amazing review from Alan about Lori! “Great service from Lori Neuhauser! We were given great rates throughout a clear and concise process. The sales services provided was excellent and communication was even better! Thank Lori!”
Alan L. -- Basking Ridge, NJ -- 02/2013
Very nice staff and people to help answer you with any questions that you might have. They make the process very smooth.
Stephen M. - Franklin Township, NJ | May 2022
The reason for a 10 is because of Lori Neuhauser and her team, Beth Anne and Mary Ellen. They were exceptional and took us through every step in detail. Their communication was very clear and very detailed. They were ALWAYS available and made the process very easy.
Michael B. - Deptford, NJ | Aug 2022
Lori Neuhauser and her team did a great job. There were a few bumps in the road on my end and they stuck with me and my refinance was approved. I am so thankful that I chose to go with guaranteed rate!
Sharon B. - Albrightsvlle, PA | Sep 2022
The entire team was friendly, caring, and very informative.
Luke B. - Watchung, NJ | Jul 2023
Everyone was always willing to answer my questions and provide help and explanations throughout the entire process
Desiree D. - Phillipsburg, NJ | Sep 2023