What people are saying... What people are saying... Back to profile
Past experience was flawless
Alan D. - Santa Ynez, CA | Oct 2021
This process was close to painless...GR did all the work and when something was missing they contacted me with exactly what they needed.
Judy L. - Santa Barbara, CA | Sep 2021
Easy and efficient to deal with their team. All is done online.
Romeo C. - Goleta, CA | Sep 2021
Maddox Rees and his team are intelligent and action oriented. They put the needs of the client first.
Wesley P. - Santa Barbara, CA | Aug 2021
Competent personal service
Milo F. - Santa Barbara, CA | Jun 2021
Very knowledgeable team, gave us a detailed explanation of our options. They also delivered on what they said.
Jose M. - Santa Barbara, CA | Jun 2021
great service, thorough support and communication
Felix T. - Los Angeles, CA | Jun 2021
Expertise, responsiveness, and follow through. Maddox, Josh & team are aces & I already had a colleague get her mortgage through them. They take care of so much detail up front that it really makes the process easy on my end, and they’re just a pleasure to deal with.
Matt M. - Encino, CA | Jun 2021
Great response time. The team was constantly finding ways to get to "yes."
Jason S. - Goleta, CA | Apr 2021
I’ve already referred friends and will continue to do so.
Amy P. - Pasadena, CA | May 2021
Exceptional customer service from our loan broker- always available to help explain and guide through the process. Support and processing team made process smooth as well.
Andrea C. - Los Angeles, CA | Apr 2021
Maddox, Josh, and Elvira made the process incredibly easy and it went so smoothly. I appreciate their hard work.
Devon R. - Moorpark, CA | Apr 2021
They got me a great loan and quickly. My realtor said it was the first time he’s closed escrow on time when there was a loan involved in ages. And they did it even though I gave an unconventional income
Sara B. - Los Angeles, CA | Apr 2021
Maddox is honest and trustworthy as he is always working to do the right thing and is transparent with us.
Stanley K. | Mar 2021
Maddox and team were extremely patient and responsive to this first time home buyer, and I felt like I could trust them completely.
Lynn W. | Mar 2021
Maddox and team came through for me. Plus great communication.
Devon R. | Oct 2020
Personal attention and professional performance
Milo F. | Oct 2020
No one believes me when I tell them how fast this loan was funded, especially in these times. Thank you Maddox, Josh and team for working around the clock to make this happen for us.
Matt M. | Oct 2020
The team was very knowledgable and professional
Irma G. | Sep 2020
I TRUST THEM!!! because I know if there is a way to do it they'll get it DONE!
Angie K. | Oct 2020
Such a great team and so stress free!
Miranda S. | Nov 2020
Already have recommended. Excellent customer service and extremely competent. Frictionless process.
Katherine W. | Dec 2020
Excellent and timely underwriting and closing
Tamara A. | Jan 2021
Great communication amongst the team which made it very easy to work with everyone. The online portals and signing were straight forward and efficient.
Irma G. | Jul 2020
Because Maddox was available, personal, and gave clear and concise answers to my concerns in a very timely fashion. Also his team was equally available, personal and professional.
Saral B. | Jul 2020
Because Maddox is amazing.
Amy P. | Jul 2020
Easy to work with. Liked that they were able to utilize previously submitted documentation
Ronald G. | Jun 2020
Because Maddox and his team are miracle workers.
Cody W. | Jun 2020
Because Maddox Rees and his team are the best! They took excellent care of me and made this process easy. Greatly appreciated.
Nina K. | May 2020
Maddox and his team were on top of everything, no hassles, no waiting. Super professional.
Andrea T. | May 2020
Excellent service and pricing
Diane D. | Apr 2020
Very efficient and streamlined. A full team is dedicated to your account and all of the information and signing happens online.
Romeo C. | Apr 2020
I have been meaning to find time to sit down and write a proper thank you, so here it is – a massive thank you to you and your colleagues for all your help with the refi. Obviously, you saved our bacon right at the end and I can’t thank you enough for going the extra mile to make sure our loan funded and closed. That was very much appreciated and you have our business for life.There is plenty to say thank you for that happened before that time. Apart from right at the end (which was due to circumstances beyond anyone’s control), this was by far the easiest refi we have ever done. I only wish we had come to you for our original mortgage. We have never had less hassle during the underwriting phase. I am appreciative of all the work that must go on behind the scenes with Josh and Susan going back and forth to get things signed off. Truly, I am used to being sent endless conditions to clear (usually involving documents I’ve already provided grrrr)and being asked to bug my accountant for endless letters. So thank you to you and your team for making it so smooth. Having experienced the level of service you provide, your success is no surprise to me. We will be recommending you.
Katherine W. | March 2020
Maddox, Josh and the entire team are fantastic to work with.
David S. | Mar 2020
Efficiency and responsiveness to questions along the way.
Geoffrey N. | Mar 2020
All of the people we worked with at Guaranteed Rate were very professional, excellent at their jobs, and made our mortgage experience a pleasure.
James M. | Feb 2020
straightforward effective service
Steve C. | Jan 2020
I've worked with Maddox Rees numerous times over the years and it has always been a great experience.
Andrew M. | Dec 2019
The team were great to work with and being able to upload documents was great
Ronald G. | Dec 2019
Maddox Rees was very service oriented in timely communication and support when needed. Maddox personally visited our home to explain our loan structure.
Michael R. | Oct 2019
Maddox Rees is incredible at what he does.
Carlos L. | Sep 2019
Working with Maddox Rees and his colleague, Josh Numbers, to get this fairly complicated refinance completed was amazing. The very personalized care and attention to details specific to my situation was something I never experienced before in the many many real estate transactions I have been a party too. Really, these guys are miracle workers. I heartily recommend them.
Diana L. | July 2019
Outstanding! Great at solving problems and getting things done. Timely. Smart. Resourceful. Available.
John L. | July 2019
Josh, Maddox, and Cheryl were a great team! Thanks for all of your hard work to help our family get their first home. We were so happy with the experience and customer service.
Conor B. | April 2019
Maddox Rees and Josh made it super easy to refinance and lower my rate again. I was skeptical but it was so easy and everything they said came true!. I highly recommend Maddox and his amazing team!
Annette J. | January 2019
The whole team were the upmost professionals. The team leader Josh Numbers was incredible. Maddox was fantastic and explained the whole process with full transparency. Over all a great experience. And My new “go to.” They earned my business, and any referral business.
Matthew T. | August 2018
Maddox and Josh were absolutely amazing - can't thank these guys enough!
Kian M. | July 2018
Truly outstanding. Team was on it 250%! Difficult loan but they knew all the ins and outs and requirements and avenues and exceptions and they did what needed to be done. Would recommend them unreservedly! Thanks.
John L. | June 2018
Everything Maddox said came true. Josh made the application process easy and helped when we needed to figure out how to keep the underwriter happy. The link for financial information was great and the communication during the process excellent. Keep up the good work.
Annette J. | July 2018
I have financed several mortgages through Maddox and his crew with great success. In fact, the latest mortgage was extremely time sensitive and they were able to expedite the process insuring a prosperous closing.
Time Wilde – Long-time Client
I’ve worked with Maddox Rees on several refinances and he has always been fast, professional, and focused on what worked best for me and my family. He is proactive and keeps us up to date on the latest news and how we can work together to make the market and our property work for us. I’d recommend him to anyone looking for a mortgage or a refinance loan. In a complicated world like real estate finance, it’s great to have an upbeat, knowledgeable, and trustworthy guide like Maddox.
Jim Buckley – Writer
Maddox has done a fabulous job for me and my clients over many years. He is proactive, thorough and creative. He and his team are on top of all the details and have never failed to come through. I could not recommend him more highly.
Elliot Shell – CPA
Amazing Company, Maddox really goes the extra mile to make sure you get the best deal possible. His team is at the top of their game!! A ++ I highly recommend his service.
We consider Maddox Rees the most skilled professional in his field that we have ever met and his guidance through the process of obtaining a mortgage for us was invaluable. Maddox had to think “out of the box” with our unusual financial situation that required many hours of dedication to information gathering, communicating with us, his colleagues, and various financial institutions, all with infinite patience and professionalism. When Maddox has your back, you can count on your mortgage.
Maddox is by far the most honest and friendly broker my wife and I have worked with. He has held our hand through 3 refinances in the past 10 years and despite the see-sawing economy he has always made sure that we secured the best rates available. I cannot recommend Maddox and his hard-working team highly enough, and when we are ready to move again he will be the first one I call!
Howard Robinson – Software Architect
Maddox Rees is a true professional when it comes to straight forward or more complex mortgage situations. Mr. Rees has consistently provides a high level of service and has been fantastic at explaining the options available. He is considerate of the client’s personal views and does not have a hard sell mentality. I am fortunate to have a contact in the mortgage business who is as honest, knowledgeable and hard working as Maddox.
Danny Echt – Long-time Client
Maddox and his high quality team get the job done with eloquence, honesty, top notch communication and great rates. I would give him the highest recommendations possible.
Gregg Leach – Realtor with Village Properties
When Peggy Olcese finally found us a home that would meet our needs at a fair price, (at least as fair as any home in the Santa Barbara area) she negotiated with the seller and the seller’s agent to make the transaction as painless as possible. She even found us financing, after our initial (guaranteed) loan fell through!! Peggy hooked us up with Maddox Rees and his team. He was set with the virtually impossible task of getting us a mortgage in a couple of weeks after another local lender screwed up the paperwork and lost our initial loan. After an incredible amount of extremely hard work, you and your team got us the loans we needed and we closed on the property with minutes to spare. Maddox Rees’ loan services are definitely top notch!!!
Stephen R. Syson – Consulting Engineer
Hello…I just want to acknowledge Maddox and his team for the convenient and expedient refinancing they mastered for me, not too long ago…Maddox specifically guided me through w/o hazzle and as a matter of fact, I didn’t need to do much myself…Thanks’ again…/ Lars…
Honestly in today’s more complex underwriting process Maddox Rees is in a league of his own. After obtaining several more complex loans through Maddox and his team, every time they have come through. His team works well together and they are entirely committed to their clients. Their level of detail and professionalism is superior and their ability to navigate complex funding is impressive.
Joanna von Yurt – GVMS Partners Real Estate
We had the pleasant experience of financing a new (to us) home and refinancing another residence with Maddox Rees. They anticipated the bumps in the road and with their help we had necessary docs prepared in a timely manner. Additionally, Maddox and his team were able to get our financing and refinancing needs satisfied in record time. There were minimal stresses and headaches and we would recommend Maddox Rees and his team wholeheartedly.
Tom Inman – Business Manager
Maddox was great to work with and went out of his way to help my wife and I with refinancing our home. I would happily recommend Maddox to anyone.
Nathan – Home Owner
Three times in the past six years my wife and I have refinanced our home with the help of Maddox Rees. I can say unequivocally that other than the better rates, working with Maddox and his assistants were the only pleasurable parts of an otherwise odious process. Maddox is a smart, nimble thinker who well understands the mortgage business, and his people skills are clearly of like quality. Not for one moment, in all three transactions, did I lack confidence in Maddox’s knowledge and ability to shepherd us through the distasteful and precarious maze of modern mortgage refinance.
Daniel Frank – Long-time Client
My wife and I were introduced to Maddox at a critical juncture of our home purchase. He helped us navigate the complex (and frustrating!) process of procuring a loan and we are beyond thankful he came into the mix when he did. Simply put, we could not have accomplished our goal without Maddox’s expertise. He lived up to his reputation of getting the job done and did so in an efficient, professional and enjoyable manner – Maddox has an uncanny ability to simplify the arduous task of home financing. I cannot recommend Maddox enough and we will certainly work with him for future mortgage needs.
Carlos Lopez-Hollis – CEO, CLH Enterprises, Inc.
We are extremely pleased with the comprehensive, flexible, and outstanding expertise and customer service provided by Maddox Rees. He and his team turned a very non-standard real estate transaction into an efficient, streamlined process. It was overwhelmingly apparent that clients’ best interests are always placed first. We have become long-term clients and enthusiastically recommend Maddox to anyone looking to navigate the home loan process.
Daniel Brown – Business Development Manager
Maddox was a complete professional, guiding us through a very difficult loan process with many, many moving parts and personalities involved. It was a difficult process to say the least but Maddox was able to secure a great rate and program for us. I highly recommend Maddox for any home loan. A true professional.
Greg & Jenn – Investor
If you need someone to go to bat for you for your next new home loan, Maddox and his stellar team are for you. Maddox and his team worked tirelessly to help us get a new home loan. He did what he promised and worked hard to delivery. Where others quickly gave up, Maddox would not and he pulled through for us. Lending is tough these days but Maddox and his team will exhaust every resource they have to make your dream come true.
Nikunj Patel – Home Buyer
I have no hesitation recommending Maddox and his crew. Maddox was proactive in making sure I had everything lined up properly to get my loan. Because of this we were able to close almost one week early. Can’t do much better than that! We also put together a loan package that suited my needs. I’m now a happy homeowner and the process was smooth as silk.
Bruce Covington – First-time Home Buyer
Maddox was able to figure a way to refinance our house after multiple others had told us it was not possible. It was a bit of a process but he was available and helpful throughout all of it. We are really glad to be where we are and appreciate all the work he did to get us here!
Julie – Refinancing Client
Our situation was complex as we are international, had only lived in the US for a short time, and had a month to raise a mortgage. Maddox was absolutely wonderful! He has a can do attitude that is followed through with speed, responsiveness, and efficiency. I appreciate that he kept us informed all along the way, and that he never tired of explaining things. We felt in very good hands.
Caroline Wicht – Long-time International Client
Maddox Rees has helped me and my husband with four loans. He is a professional that pays attention to detail, and turns over every stone to make sure that you have the best deal. I enjoy working with Maddox because he gets the job done and is very personable. He was able to get us very favorable loan terms. Thanks to his expert guidance and knowledge of the mortgage industry, his attention to detail in helping us gather all the necessary documentation, and his efforts to make everything as convenient as possible for us, we would not hesitate to recommend his services to anyone.
Amy and Eric Ryan – Long-time Clients
Maddox, Jasun, and John were the right guys for me. I am a small business man doing business as a sole proprietor. With these new lending laws it is difficult to prepare the right information for the underwriters. Maddox and the team walked me through each phrase with an explanation of why and helped me get the proper info to the underwriter. My loan was approved but it seemed like going to the dentist at each phase. Without Maddox I don’t know how I would have gotten a loan. It was a pleasure doing business with them.
John J. Ulman – Self-employed Home Buyer
I only have high praise for Maddox. This was no easy refinance but Mr. Rees pulled it off with persistence and aplomb. At every turn in this rather circuitous road, he was clearly on top of the game, masterful and efficient. Maddox was also honest and worked within the financial framework that we provided. I found him trustworthy, friendly, professional and very focused.
Michael Morgan – Professor
Maddox and team successfully navigated a path through a complex refinance for us. Our questions and concerns were always answered promptly and completely. We were able to complete everything from office and home. Maddox came highly recommended and it is a pleasure to pass on our own commendation of a job well done!
Geoff Needham – Company Director
Maddox got the job done and that’s what counts. Excellent communication throughout. He was able to navigate a complex international financial profile and had a Plan B and C ready when we needed it. Thanks Maddox!
Ken - Home Buyer
I highly recommend Maddox Rees to broker the loan you need for you home. He has the ability to focus the necessary parties on the deal at hand, and reduce any degree of confusion/uncertainty.
Kris – Home Buyer
Applying for a mortgage is not a fun experience, but it’s even worse if you happen to be self-employed and need to borrow a rather substantial amount to bridge the gap between buying the next house and then selling the current property. We finally found the right property after looking for almost two years, but the sellers needed a short escrow. Fortunately, our agent referred us to Maddox Rees because he is extremely knowledgeable, professional, and experienced. Even when unanticipated hurdles popped up, all was resolved swiftly and gracefully. I was not made to feel like just another home buyer. Our unique situation was taken into consideration, resulting in a mortgage that is a perfect fit for our special needs. I received a prompt explanation for every question, and invaluable guidance. I highly recommend Maddox and his polite team. Do not hesitate to seek out Maddox and his team to handle all the headaches you would otherwise encounter dealing directly with the lending institutions. I am sure you will be, as we are, very glad you put your future in the right hands with Maddox Rees.
Sylvia B. – Self-employed Home Buyer
Excellent in all phases. I will recommend Guaranteed Rate.
Charles J. -Montecito, CA | MAR 2016
I recently completed my second loan experience with Maddox and his team. Maddox is a great communicator and helped to make everything understandable while navigating obstacles as smoothly as possible. Nothing but praise for this team…they will not disappoint.
Paige H. – Home Buyer
Maddox has been a great contact and helped me with many mortgages through the last 10-15 years. He is dependable and committed to his client’s best interests. He is a moan “of his word” and doesn’t “over promise and under deliver.” I have given him some tough assignments and I appreciate his approach to learn, educate and be tenacious to get the best deal possible. I believe he is always looking for the “win-win” so all will benefit from his efforts. He puts in the time and personal effort to make sure his team or himself if necessary, gets things done right and on time. I would recommend him to any of my family, friends and/or business associates. His honest and humility are recognized and appreciated.
Gary L Gentile – Hospitality Consultant
Made it very easy to refinance my loan.
Joseph T. -Los Angeles, CA | MAR 2016