What people are saying... What people are saying... Back to profile
Great service and knowledgable people
Marie H. - Port Saint Lucie, FL | Apr 2022
Excellent customer service and knowledge.
Rene M. - Pembroke Pines, FL | Mar 2022
Great service, great rates and friendly team.
Keith V. - Park Ridge, IL | Jan 2022
Marc Bristol was extremely responsive and helpful.
Audrey B. - Houston, TX | Dec 2021
They helped me with the best loan and got me the loan with easy steps.
Maria F. - Plantation, FL | Dec 2021
Everyone that was helping me thru the process were diligent and would go above and beyond.
Katherine M. - Miami, FL | Nov 2021
Excellent customer service
Scott H. - Hollywood, FL | Nov 2021
They were there every step of the way and communicated through the process
Kelly S. - Haverhill, MA | Oct 2021
Very helpful, and Took the time to explain things that a new home buyer didn’t know.
Davonte W. - Apo, AE | Oct 2021
Marc Bristol never ceases to impress! He knows what he’s doing, he gets back to me immediately and every mortgage I’ve financed with him has gone off without a hitch!
Kristin P. - Delray Beach, FL | Oct 2021
Marc and his team at Guaranteed Rate were absolutely amazing in my first home buying process.
Cesar . - Pembroke Pines , FL | Oct 2021
The people at Guaranteed Rate are great at what they do, and very enthusiastic. Guaranteed Rate aren't just helping people with loan, they're changing lives.
Carlton T. - Margate, FL | Sep 2021
Marc and Tracy were great to work with
William P. - Geneva, IL | Sep 2021
Business relationship with Marc Bristol
Barbara C. - North Lauderdale, FL | Sep 2021
I RECEIVED SUPERIOR SERVICE
Albert M. - Bellwood, IL | Jun 2021
staff makes it happen and gets the customer the best deal
Haytham S. - Laurel, MD | May 2021
Very efficient, personal and professional.
Rafael A. | Mar 2021
Quick response time, easy to work with, enjoy the web interface, quick to help resolve issues
Andrew F. | Feb 2021
the online tools were easy and the team kept me updated along the way
Raymond B. | Jan 2021
Efficient and knowledgeable
Emilia A. | Feb 2021
Great experience, service and terms.
Gilberto W. | Jan 2021
We have done a number of loans with the company and they are always on point.
Erwin B. | Sep 2020
Great customer service and during a pandemic they were able to bring us to closing on time.
Idelma H. | Oct 2020
Marc and his team were amazing, this was a very easy and quick process.
Patricia M. | Jan 2021
Marc Bristol and his team have done several loans for me now and despite obstacles in some of the files; they have always found a way to get funding for me to close successfully.
Steven S. | Sep 2020
eficiency and friendly dedication to get the best resaults in the whole process
Karina C. | Oct 2020
Helpful & informative from start to finish
Sahily K. | Jan 2021
Loved Marc and his team and how easy it was to upload all documents!
Cindy G. | Sep 2020
Marc and his team did an outstanding job with my mortgage needs. They guided me through this process and kept me informed along the way. I will definitely recommend Marc and his team to anyone looking to refi or purchase a home.
Tammy H. | Oct 2020
Went to my agent Marc Bristol with a problem. He solved it.
Michael J. | Dec 2020
Marc and team did an excellent job closing on time. Hard work and dedication along with personalize attention we key in deal success.
Kenneth K. | Jan 2021
More than helpful in all aspects. Was very eager to help me through all the tough rhetoric that comes with purchasing. Truly a New Homeowners dream team!
Amanda R. | Dec 2019
Marc Bristol and his Team are the reason I have used GR for the 4th time now. I trust him and his Team to take care of me when it matters most. He is the Man!!
Christopher S. | Aug 2020
Marc is dedicated to his practice. He would answer my call at any time. I mean anytime.
Rafael A. | Sep 2020
Everything went smoothly. Documents were transmitted easily through the Guaranteed Rate system and I felt very secure. Everyone was very responsive when there were questions all the way through the process
Scott M. | Oct 2020
Customer service by Marc Bristol
Sonia B. | Nov 2020
Mark Bristol provide us a wonderful Customer Services
Herbert S. | Jan 2021
Fast, easy, and great service.
Jeffrey H. | Jul 2020
Fast, easy, and great service
Jeffrey H. | Jul 2020
The team I worked with was efficient and prompt to respond to any and all concerns.
Erwin B. | Jun 2020
Great responsiveness, professionalism and helpful through entire process.
Keith V. | Jun 2020
The process was amazing...quick and painless. Everyone involved pulled their weight to get this loan done ASAP!!!!
John B. | May 2020
Marc and I are a great team!!!! he is my go to lender
Sheri M. | May 2020
Marc Bristol is phenomenal
Stephen V. | May 2020
Three weeks away from closing, my buyer’s loan was denied by another lender. Marc and his team worked late nights to get my buyer a loan. Thanks to them, we made it just in time for closing!
José G. | May 2020
Great customer service and a personalized experience. Marc and his team took the time to answer all of our questions and make themselves available when we needed assistance.
Emily K. | Feb 2020
Because of the great service
Louis A. | Feb 2020
Marc Bristol made the process very easy and great guy to work with.
Cameron C. | Feb 2020
You guys were great and fast!
Marie G. | Jan 2020
Marc was very organized and easy to work with.
Marcy E. | Dec 2019
Excellent service and employees
Bethany V. | Dec 2019
I have complete trust in Marc and his team.
Raymond B. | Dec 2019
Unmatched service from the staff
Hugh S. | Oct 2019
Great service and great staff at Guaranteed Rate. Marc Bristol was always available to help. We received the best service from day one, from the loan application through closing. Will definitely recommend Guaranteed Rate to friends and family!
Gustavo R. | August 2017
Marc Bristol and his team were very helpful and always responded quickly. They did a great job and made this refinance pleasant.
Doris L. | August 2017
Marc Bristol and his team were fantastic! They made every step easy and less stressful. We can finally say "Home sweet home!"
Geoffrey D. | August 2017
Baby's got a room!!! We are happy homeowners!!!!!!! Thank you to Marc Bristol at Guaranteed Rate for all your ferocious efforts to get this deal locked and loaded. Thank you from the bottom of our hearts! You have made possible the dream of having the roof that we wanted over our heads! If anyone is thinking about buying or selling a home: Look no further - THIS is the Dream Team! Now on to pack, unpacking, and the rest of our lives!!!!
Maria C. | July 2017
Mark Bristol and his staff were amazing. Hands down, one of the fastest lending processes I've been through. Quick responses and no time wasted. Thanks again!
Alan T. | July 2017
The initial disclosure document is intimidating and caused me a lot of stress over the "over" estimates. But Mr. Bristol, in one quick email, explained the process and reassured me that the numbers typically drop. He was more than right, and gave me the best phone call on the morning of the closing which lowered my cash out. His open communication was a key to the success of this loan.
Mark A. - 6/27/17
From the beginning of this process they were all great to work with and made this buying experience very easy. I can’t thank them enough for all they have done. Thank you! You guys are awesome!!!
Orestes H. - 5/31/17
From the moment Paul and I met with both of you and left your office, I knew that we were in very capable hands and that would be the beginning and the end place in securing a loan. I would like to thank the both of you, Veronica, Domenica, (and anyone on your team behind the scenes that I did not communicate with directly) very much for a smooth journey in this process. This was a learning experience for me, and as an educator, right up my alley! The closing went equally well, and I thank Marc and Mike for taking the trip to my home to accomplish this. It was a pleasure to deal with such a professional group of individuals and, know that when I am asked for lender or title company recommendations, I will be sure to guide them to Guaranteed Rate and Masters Title! Thanks a million to each of you for making this happen and servicing my financial needs.
Caterina S. - 5/3/17
My husband and I are first time home buyers and though we were filled with excitement, there was some dread in thinking about the entire process. Therefore, I am so grateful for Marc and his team for making the beginning steps of this process such a great experience! Any questions we had were answered in a timely manner. The whole pre-approval process was a breeze. After a 10-minute phone call, one afternoon, and a few e-mail exchanges the next day, my husband and I had our pre-approval letter. Because of Marc we were able to get the ball rolling a lot sooner than expected, which we are ecstatic about. Every interaction with Marc and his team was an absolute pleasure. Thank you to Marc and his team for having a great sense of humor, because I don’t know what other mortgage lender would be able to put up with my husband’s memes. I would highly recommend Marc and his team to everyone…in the world… in the universe
Danielle G & Brandon C - 4/26/17
We love all of your staff that worked together to put our loan in order, so we could have the closing on the date that was set. God bless you all, thank all of you lovely people we are very satisfied!
I & E Brown - 4/17
I closed today and just wanted to say THANK YOU for all your efforts, I really appreciate it. This was my second closing through Marc.... and the Team is good!!!
Sophia H. - 3/30/17
Marc Bristol was able to help me get the loan I needed to purchase my apartment in Palm Beach, Florida, in 3 weeks. We only had 1 hitch and that was a postponed closing, but it was mostly due to the storm and bank closing in New York City, where I do my banking. The transfer was delayed a day and while the Seller was not cooperative Marc Bristol stepped in and provided 1/2 of the penalty the Seller informed.
Russell N. -3 /20/17
Marc Bristol and his team, Domenica and Veronica were absolutely the best to work with. Marc could not have made it any easier and we were so grateful for everyone's help. Would highly recommend him and I would personally use him again if I ever needed a loan again. A BIG thank you to Marc, Veronica and Domenica.
M. Gardner 2/2017
Hey Marc! I hope all is well! I wanted to tell you how great of an asset Lynne is to your company and team. She always writes back promptly and politely and gets the job done! I appreciate her hard work.
Robert R. - 2/14/17
Marc Bristol was great he kept us aware of everything along the way he was awesome I will be recommending him to anyone I know looking for a mortgage.
Thomas W. - 1/18/17
Marc Bristol was Awesome thru the whole process will definitely recommend him to anyone I know looking for a mortgage
Thomas W. 1/13/17
It was a pleasure working with Marc Bristol and his team. 5 stars!
Bryan D. - JAN 2017
Marc is personable, informative and friendly. Loved it!
Theodore W. - 12/9/16
Excellent Service. Prompt responses. Very satisfying results!
Shahied A. 10/03/16
The Guaranteed Rate Team was punctual with their responses, mandatory documents requests, and due dates. The integrity and collaboration my Guaranteed Rate team demonstrated, made for a seamless process which produced an added value, that made my first home purchase enjoyable.
Kayla B. 7/27/16
“Marc and his team were very helpful throughout the process. Marc was very responsive to our questions. Thanks!”
Monica A. 11/22/16
I have been working another deal where, despite my recommendation to go with Guaranteed Rate, he went with the lender affiliated with his bank and it has been a total nightmare! I cannot believe how many times they have dropped the ball. As the realtor, I have been running around doing clean-up all week. I cannot tell you how much I appreciate your team, even more so after this last exasperating week with this other lender. You are my go-to mortgage people and I look forward to sending more folks your way!
C. Abraham - 10/15/16
Wonderful staff. Great support. Marc Bristol is AMAZING! He is the reason I am now officially a repeat customer. Can't say enough about his work ethic and efforts in getting me my perfect loan. I will continue to refer him (and Guaranteed) for as long as I can.
Juliette P. - 9/23/16
Marc Bristol and his team were a pleasure to work with, They helped us meet our goals, where others could not and saved us time, money and aggravation in the process. We are truly thankful for all of their hard work.
Pascale R. - 9/14/16
My Loan Officer, Marc Bristol, and his team went above and beyond in their work to get our loan approved. I highly recommend them to others and will continue to do so in the future.
Daniel A. - 9/15/16
I greatly appreciate the teamwork and efforts by the entire team. Drinks on me!
Brian S. - 9/1/16
MARC BRISTOL AND HIS ASSISTANT LYNNE MADE THIS VERY EASY. THEY MADE IT FEEL LIKE THEY WERE IN OUR LIVING ROOM DISCUSSING ALL OF THE NECESSARY INFORMATION TO CLOSE ON MY CONDO.
Deborah S. - 8/20/16
Mark Bristol, my loan officer, was very helpful and knowledgeable, I will definitely recommend him. He was always available to answer questions and provide information. We are extremely happy with Guaranteed Rate!
Robert W. - 8/11/16
Marc Bristol and the team of his associates were diligent and thorough, guiding me every step of the way. All of my questions and concerns were addressed promptly and professionally. I got a bit of a snag at one point and thought the deal was lost. But the right calls were made and the situation was remedied! A very big thank you to Guaranteedrate for making my home owner dreams a reality!
Aldolferus R - Lauderhill, FL | Feb. 2016
The Guaranteed Rate Team was punctual with responses, mandatory documents, and due dates. The integrity and collaboration my Guaranteed Rate team demonstrated made for a seamless process, which produced an added value group, that made my first home purchase enjoyable.
Kayla B. -Fort Lauderdale, FL | JUL 2016
Marc Bristol and team: Lynne Eisenberg, Veronica Andrade and Scott Schnepf were able to accomodate last minute loan changes while keeping me on track for closing date. Great team - great experience all around.
Eric L. - 4/29/16
Appreciate the professionalism, support, flexibility, attention to detail.... On and on!!!
Kevin C. - 4/21/16
We love working with Marc! We've used him for several transactions and have recommended him to many of our friends!
Minah H. 3/30/16
“It is rare to be able to refer friends and family to someone with complete trust, like I can do with you. These kids are like family. Her mom is one of my BFFs. You always treat all your customers like family...that is what I tell people. You may quote me as a testimonial!! Great! You deserve it!!”
Bari S. 1/24/16
The process was easy, quick, and painless. Clear communication and extremely fast responses. Looking forward to doing business with GR again and again.
Michael L. 1-19-16
It was a great experience and I would recommend Guaranteed Rate to any and every one. After this experience, no other mortgage company exists for me.I received exceptional service. I loved Marc’s ability to listen (listening has become a lost art) and the perception that I was his only client.
Peta S. - September 2015
I want to say an overwhelming thanks - for all the hard work you have done in securing my refinance. WE DID IT, and by "we" I mean everyone! I can't tell you how thankful I am for all your hard work. I am truly appreciative. Thank you to Marc who always gives 100%, and to Lynne whom I have just met, I loved all your e - mails. :) Thank you. Thank you.
Eric A. - 6/5/2015
Marc Bristol was amazing to work with. He was extremely professional in every aspect of this process. Everything went smoothly and I feel the process was expedited and finished faster than I had planned.
Jeffrey H. – Oakland Park, FL | Apr. 2015
Once again the amazing Bristol gets the job done!
John B. – Kissimmee, FL | Feb. 2015
Marc Bristol is the BEST!! He always kept me up to date through the entire loan process and helped me get great financing!! I would use Guaranteed Rate again without a doubt. Marc Bristol is top notch and has a great team as well, they were all absolutely fabulous!
Rene & Shanie S. - Lake Lure, NC – 4/06/15
Marc is a rock star! Excellent customer service!
Grady P. – Coral Gables, FL | Jan. 2015
Thanks to you and your diligent team, we closed last Monday and were funded Friday afternoon. We look forward to referring your team and working with you again in the future. Once again, Thank you.
Eric R.
Marc and team were very attentive to my family need. They where very professional and keep me in the loop of ever step of the way. Very satisfied!!!
Luis A. – Pembroke Pines, FL | Dec. 2014
Marc and his team at Guaranteed Rate were very attentive to my family’s needs. They were very professional, and they kept me in the loop every step of the way. I am very satisfied.
Luis A. - Dec. 2014
Marc Bristol and his team were AMAZING! They were efficient and explained everything to me well, and made the process less stressful.
Francesca A. – Miramar, FL | Nov. 2014
I have had the privilege of working with Guaranteed Rate on a couple of occasions and have recommended Marc Bristol to members of my immediate family and close friends. I can honestly say that we have all been extremely satisfied and will continue to recommend Marc Bristol to whomever is in need of a mortgage. Thank you for a very positive refi experience. Thank you, Marc Bristol! If and when the time comes, I would not hesitate to contact you again!
Charles D. – Pembroke Pines, FL | Nov. 2014
Marc Bristol and his team were AMAZING! They were efficient and explained everything to me well, and made the process less stressful.
Francesca A.
I have had the privilege of working with Guaranteed Rate on a couple of occasions and have recommended Marc Bristol to members of my immediate family and close friends. I can honestly say that we have all been extremely satisfied and will continue to recommend Marc Bristol to whomever is in need of a mortgage. Thank you for a very positive refinance experience.
Charles D.
Marc Bristol was great to work with and always a phone call away for questions.
William P. -- Geneva, IL. 10/20/2014
Marc, Thank you so much for making our dream come true. Junior and I are truly over the moon and are still pinching ourselves to see if this closing really happened lol. Thank you so much for introducing us to Scott, he was such a pleasure to work with and so much more than a realtor! Thank you both for getting this done, and I will definitely refer business to you both.
Missy C. - 10/2014
Marc Bristol is a great loan officer! He really made sure all aspects of the loan were handled!
William D. -- Boca Raton, FL 7/11/2014
We worked with Marc Bristol throughout the process and cannot say enough positive things about him and the treatment we received from him and his team!We were so pleased with the attention and commitment we received from Marc we had already recommended to a friend prior to closing on our loan. Marc and his team are exceptional! Always there to answer questions every step of the way!
Leonardo E. -- Green Acres, FL 3/10/2014
Marc and his team were very helpful. We would feel comfortable working with them again The overall process was very easy. We didn't have any issues with expediting the closing date, which to us was very important We are extremely satisfied with Marc. He went above and beyond helping us on weekends and after hours.
Maria D. -- Miami Beach, FL 4/21/2014
If you need a mortgage or refinance, check out Marc Bristol at Guaranteed Rate , he just did our mortgage and I couldn't be happier with the process! From the first phone calls and application, he and his team were great! He got us a great rate, and had everything ready for our attorney a week before closing! I would use him again and recommend him.
Regan R. - July 2013
Hey, check out this amazing review from Pedro and Ana about Marc! “Marc’s continued support and high energy throughout our entire loan process is greatly appreciated. We would like to thank Marc and the rest of his team for making homeownership happen for us!”
Pedro and Ana G. --- Miramar, FL --- 4/2013
Hey, check out this amazing review from Alex about Marc! “Although this was a business transaction, I felt very close to Marc and his whole staff through their personal treatment. Everybody went beyond my expectations. Throughout the process, Marc kept me on the treadmill and assured me we would close. I feel very fortunate to have called Guaranteed Rate. This loan would have never happened without Marc’s expertise. I will definitely be calling back in 7 months when it is time to refinance! Thank you once again to Marc and his entire staff!”
Alex F. --- Miramar, FL --- 4/2013
Hey check out the glowing review from Juan about Mark! “Mark you have been a breath of fresh air to work with at a time when lender service is horrific at best! It is so nice to see prompt service, quick responses, and fast turn times! You guys have something good going. Lots of luck!!
Juan B. -- Miramar, FL -- 04/2013
Hey check out the amazing review from Craig about Marc! “My experience with Marc Bristol was one of the most relaxed and enjoyable portions of the whole process. That is saying a lot especially when it comes to the financial aspect of the purchase. The courtesy of Marc Bristol and his staff as well as the rate they were able to provide and lender costs. am happy on all fronts!”
Craig M. -- Somerset, NJ -- 01/2013
Everything went great, I think the biggest reason for this was Marc Bristol: He was on top of everything from first contact until we walked out of the closing office with him. You couldn't ask for a better guy to be working with on a home loan. When he said something would happen at this time it happened, and he made sure it happened… every time he called us he was confident in his answers and it assured us he really knew what he was doing…I think the thing that really touched us was how Marc made us a priority - it was like dealing with a friend and family member.
Jani G. - Lake Worth, FL 9/2012
Because Marc and Tracy bristol are the best team in getting everything done as promised! They are on top of their game and have a great supporting staff.
Scott M. - Huntsville, AL | May 2022
Working with Marc Bristol from Guaranteed Rate was an absolute pleasure. Not only were the rates competitive, but the service was excellent. More importantly, there was never anything unexpected, no hidden fees, no gotchas in the end. Everything worked out just the say he said it would and even in the end he was able to save me a few more dollars. I would never hesitate to use him again or recommend him to any friends, family members and coworkers and actually have done so.
Craig M., Somerset, NJ - 12/2012
Marc Bristol is GREAT! I would recommend him to anyone looking to finance real estate.
Todd B. - Fort Lauderdale, FL | May 2022
This is our 7th time working with Marc Bristol. He, Tracy (both Tracys), Lauren, and the whole team are great to work with and made everything so smooth and painless. The e-closing portion is great too.
Philip M. - Wilton Manors, FL | Apr 2023
Marc has taken care of half a dozen friends over the years and is the last word in lending. He really took care of me. Very responsive.
James P. - Ocala, FL | May 2023
Responsiveness, patience, transparency and convenience.
Frank G. - Little Havana, FL | Oct 2023
Marc did an excellent job in handling the refinancing of our home. The best compliment I can give Marc is to refer his services to others, which I have done on numerous occasions. There is a high level of trust you must have to recommend services to a friend, Marc has exceeded that trust on every occasion. Every person I have referred to Marc has expressed gratitude for leading them to him.
Brendan D. - Shorewood, IL 7/2011
Very easy to work with them. No surprises.
Sharry K. - Parkland, FL | May 2022
The customer service was fantastic.
Seth A. - Lake Placid, FL | Jul 2022
Professional and good customer service
Sophie M. - Pointe-Claire, QU | Aug 2022
Professional and attentive service throughout the entire process.
Stephen T. - Plantation, FL | Sep 2022
The team is always willing to help through the process.
Elizabeth V. - Pompano Beach, FL | Nov 2022
Marc was amazing and so on top of things
John B. - Orlando, FL | Apr 2023
The process was easy. I had a team to ask questions. I was informed every step of the way
Bernard M. - Sunny Isles Beach, FL | May 2023
Because all of the staff helped guide me through the process and made it less stressful
Linda S. - Miami, FL | Aug 2023
the help getting over the line
Mark R. - Fort Lauderdale, FL | Sep 2023
Marc Bristol and his team did a great job
Matthew L. - Naples, FL | Oct 2023