What people are saying... What people are saying... Back to profile
They made the daunting process of buying a house, relatively easy. They were organized and stayed on top of me, and made sure that my wife and myself got everything done on time
Steven S. - Boca Raton, FL | Oct 2021
Great customer service. Very easy to work with
Margaret R. - Long Valley, NJ | Oct 2021
The team was very efficient and professional. They provided a solution for our situation that no one else offered.
Elisa A. - Elmwood Park, NJ | Oct 2021
They made the process very easy from start to finish.
Kevin S. - Naples, FL | Oct 2021
Amazing service, strong team of support, and lowest rates in the marketplace
Steven S. - Montclair, NJ | Oct 2021
Fastest and easiest mortgage I’ve ever done! And I used to be a loan officer. The outperformed expectations.
Preston H. - Rockaway, NJ | Oct 2021
They were great to work with- knowledgeable, responsive, and friendly.
Bradley B. - Morristown, NJ | Oct 2021
Everyone that I worked with at Guaranteed Rate was very responsive and answered any questions I had quickly.
Amanda L. - Hightstown, NJ | Oct 2021
Marc Demetriou was very responsive and knowledgeable. He made the process very easy.
Nghia N. - New Milford, NJ | Oct 2021
The entire process was made dummy proof. Marc and his team were there any time I needed them and their response times were efficient. The entire process couldn’t have been any easier.
David D. - Nutley, NJ | Oct 2021
Marc D and his team. Solid Service and Knowledge!
Kyle S. - Philadelphia, PA | Oct 2021
They helped me throught the whole process and answered all of my questions. Helped me every step of the way
Robert L. - Dover, NH | Oct 2021
They helped me through the whole process which made it so quick and easy. Anytime I had any worries or concerns there team helped ease my nerves.
Nicholas S. - Flemington, NJ | Oct 2021
Guranteed Rate was a pleasure working with. There vast array of staff were professional and prompt in responding to each and every step.
Vincent B. - Park Ridge, NJ | Oct 2021
Very helpful throughout the entire process
Rachael H. - Branford, CT | Oct 2021
Friendly professional service.
Christopher E. - Randolph, NJ | Oct 2021
Marc Demetriou and his staff are wonderful to work with. Answers all questions and gets things done quickly
Dianne G. - Pequannock Township, NJ | Sep 2021
Marc Demetriou and his team's professionalism and efficiency
E. Noach S. - Montclair, NJ | Sep 2021
Great communication and a positive experience.
Sean M. - Caldwell, NJ | Sep 2021
Fast, easy and well coordinated refinance.
John M. - Wanaque, NJ | Sep 2021
I've done business with Marc Demetriou three times before and he is a very competent and capable in fulfilling our needs.
Michael B. - Naples, FL | Sep 2021
Extremely responsive and excellent at following up.
Thomas M. - Mountain Lakes, NJ | Sep 2021
Excellent communication and service
Paul D. - Hackensack, NJ | Sep 2021
Marc and his team did a great job from the beginning to the end of the process.
Georgia P. - Union, NJ | Sep 2021
The closing was finalized today. Sherry and I really appreciate the hard work of the whole Guaranteed rate Team. Marc, you and your office were very prompt and responsive. It was by far my best experience with a mortgage company
Vijay S. - Elmwood Park, NJ | Sep 2021
Helpful, friendly, quick response
Patricia T. - Ringwood, NJ | Sep 2021
Platform was easy to use and personnel was outstanding!
Ronald M. - Easton, PA | Sep 2021
Everything was quick and easy. Found me a good rate and everybody responded quickly when I sent them questions.
Robert P. - Nutley, NJ | Sep 2021
They proactively helped me out and Marc and his team were a good standard in terms of customer service and guidance.
Robert H. - Andover, NJ | Aug 2021
Easy application process along with secure upload portal
Peter K. - Montclair, NJ | Aug 2021
Excellent interest rate with impeccable customer service
Melissa L. - Spring Lake, NJ | Aug 2021
Marc and his team were excellent. They were fast and ready to close when we needed. All details were addressed timely and nothing was left until the last minute.
Joseph B. - West Orange, NJ | Aug 2021
Good service, good communication, and solid follow-through.
Peter D. - Cliffside Park, NJ | Aug 2021
The process was easy and the service was first-class.
Adam S. - Randolph, NJ | Aug 2021
Prompt service, accurate info, very helpful
Jonathan T. - West Milford, NJ | Aug 2021
The transaction was easy and fast. Every employee was extremely efficient.
Nargiz S. - Hoboken, NJ | Aug 2021
Professionalism, Ability to deliver on what they promise, Knowledgeable
Jaime C. - Brooklyn, NY | Aug 2021
The process was very easy and painless. The team I worked with were very responsive and always keeping me informed.
Ryan H. - Andover, NJ | Jul 2021
Fast, competent process. Good insight into mortgage terms and process
David L. - Jupiter, FL | Jul 2021
Excellent communication & every person I dealt with was extremely knowledgeable. I love that they gave me a list of everything that I would need from the beginning. No surprises, they were always a step ahead.
Sheryl M. - Haskell, NJ | Jul 2021
great follow up and customer service
George M. - Summit, NJ | Jul 2021
Marc and his team are wonderful.
Stephanie L. - Butler, NJ | Jul 2021
I have done business with Marc Demetriou several times and he and his staff have always made the process simple, seamless and efficient.
Adele R. - West Caldwell, NJ | Jul 2021
Marc and his entire team were responsive and on top of the entire process
Errol C. - Hillsborough, NJ | Jul 2021
I have just gone through a second refinance with Marc over the years to secure a better rate. He and all of the members of his team are knowledgeable, responsive and patient with the many questions I had. They were able to lock in a rate quickly and work within my time constraints to close.
Debra W. - Butler, NJ | Jul 2021
Excellent service and easy to work with.
Fabio N. - Morris Plains, NJ | Jul 2021
Everybody was very respectful and a pleasure to deal with
Robert Z. - Nutley, NJ | Jul 2021
amazing customer service and communication
Adam M. - Scotch Plains, NJ | Jul 2021
Marc Demetriou and his team exceeded our expectations. Marc worked hard to help us and get a loan within our means. He was very easy to speak too and extremely knowledgeable. His team worked around the clock to ensure that we had all of our documents in order and that everything was ready by closing time.
Helena X. - Teaneck, NJ | Jun 2021
Marc and his team did everything a customer could ask for.
Michael D. - Wayne, NJ | Jun 2021
Process was very Quick and easy. Staff was so professional and worked around my availability.
Cindy R. - Pompton Lakes, NJ | Jul 2021
Response time was very timely and the staff was very helpful every step of the way.
Marissa A. - Nutley, NJ | Jun 2021
The team I worked with was always courteous and flexible in helping us get this accomplished.
Jennifer B. - Hasbrouck Heights, NJ | Jun 2021
Very easy to work with, and very professional. Everything gets done quickly and efficiently.
Leah B. - San Francisco, CA | Jun 2021
Very workable in all areas
Eileen V. - Bloomingdale, NJ | Jun 2021
They are very professional group of people. The whole loan process was painless, and I strongly recommend them.
Joseph G. - Butler, NJ | Jun 2021
Guaranteed Rate was fantastic throughout the entire process - very responsive and informative.
James G. - Brooklyn, NY | Jun 2021
Great team, on the ball and help you through the process.
Jennifer G. - Shrewsbury, NJ | Jun 2021
Knowledgeable, quick to answer questions, smooth and organized process.
Nicole R. - Rockaway, NJ | May 2021
Excellent customer service with the entire team.
Susy R. - Livingston, NJ | May 2021
Some credit unions on nh seem to have lower rates then what I received.
Richard O. - Bradford, NH | May 2021
A good leader and good team. These people know their business, they are real professionals.
Sergei S. - Monroe Township, NJ | May 2021
Seamless and they went above and beyond
Maureen M. - Towaco, NJ | May 2021
Honesty and integrity. Low fees. Worked with my specific requirements to recommend best loan.
Daniel R. - Short Hills, NJ | May 2021
Very efficient and on top of getting things done.
Justin V. - East Hanover, NJ | May 2021
Made the entire refinance process super easy and fast!
Aubrey V. - Austin, TX | May 2021
The process was so smooth and simple and we got an amazing rate!
Kimberly K. - Verona, NJ | May 2021
Everyone on the team stayed on top of things. And gently reminded me what needed to be done when.
Margaret M. - Parsippany Troy Hills, NJ | May 2021
Marc Demetriou and his team were very professional and efficient. They made the process easy.
Gayle W. - Little Falls, NJ | May 2021
Marc was great and his support team was wonderful!
Robert C. - New York, NY | May 2021
The service GR team provides is outstanding. Constant follow ups on every step of the process. Quick responses. I definitely felt supported all along. Competitive rates.
Norma C. - Elmwood Park, NJ | May 2021
They were great to work with and it really showed as we are a mist a pandemic and my building agent was quite difficult and slow to work with.
Lawrence F. - New York, NY | Apr 2021
Efficient and effective service.
Carol I. - Lebanon, NJ | Apr 2021
Used them before and the experience has been too notch! Responsive, thorough and timely.
Erik B. - Montville, NJ | Apr 2021
Marc Demetriou and his Team were great and easy to work with.
Francesca V. - New Orleans, LA | Apr 2021
We received a great APR, communication was great between all staff and myself
Daniel T. - Brooklyn, NY | Apr 2021
The process was very seamless
Roberto D. - Oak Ridge, NJ | Apr 2021
Excellent service and outcome
Bernard K. - Hoboken, NJ | Apr 2021
excellent help and effort to satisfy what i needed
Steven D. - West Milford, NJ | Apr 2021
Marc was great to work with. His staff was supportive, assertive in a healthy way, and very responsive overall.
Carlos A. | Mar 2021
They were communicative and available throughout the entire process.
Jake P. - Paramus, NJ | Apr 2021
Because the entire process was so smooth and seamless, and painless.
Glenn M. | Mar 2021
Everything was smooth, fast, and efficient.
Susan R. - North Bergen, NJ | Apr 2021
Mark, Nichole and Fannie were all great to deal with and very very helpful during the process.
Philip B. | Mar 2021
Awesome team to work with.
Robert M. | Mar 2021
Marc and his Staff were always professional, friendly and helpful. Because of their hard work our refinancing went through better than I would’ve ever expected.
Michael I. | Mar 2021
Everything went very smoothly. All the contacts were so helpful and pleasant. Great experience
Anna L. | Mar 2021
Process was easy, seamless and the team was great to work with from start to finish.
Robert M. | Mar 2021
Great communication. Helpfulness and ease throughout the process
Julie M. | Mar 2021
They were very proficient and organized in processing our refinance.
Dan F. | Mar 2021
Easy to do business, friendly, Great experience all around!
Rebecca L. | Mar 2021
It was an easy process with knowledgeable representatives.
Michael S. | Mar 2021
They deserved it, They made impossible possible
Dawood A. | Mar 2021
Working with Marc Demetriou made the process quick and easy.
Mark M. | Mar 2021
This is one of the smoothest process I have done with a Lender. Guaranteed Rate has a very strong position in my calendar. Marc Demetriou and his team far exceeds my expectation.
Rigoberto A. | Mar 2021
Quick and easy process. Excellent staff.
Nicole Z. | Mar 2021
Smooth transaction and quick. Mark Demetriou was excellent
Hector C. | Mar 2021
They were very helpful and knowledgeable. The refinance process was streamlined which made for an easy process.
Caryn B. | Mar 2021
Quick & easy closing and honest and transparent process! Thank you.
Thomas C. | Mar 2021
Excellent communication during the process, no surprises, friendly and knowledgeable staff.
Lisa B. | Mar 2021
Because they worked diligently during a difficult time.
David F. | Mar 2021
efficient, high quality service and flexibility in setting type of mortgage, and terms.
David L. | Mar 2021
I am very happy with Marc Demetriou and his team. Very professional! The whole process was explained well and the exchange of communications and documents were very timely. We also liked the internet platform by the group.
Rigoberto A. | Mar 2021
Service was great. Team made the process seamless.
Jill B. | Mar 2021
Seamless, stress-free process with the most competitive rates
Joseph Z. | Mar 2021
Marc was very responsive in locking in a good rate. And his team was great to work with and on top of things.
Arne E. | Mar 2021
Guaranteed Rate was communicative and helpful throughout the mortgage process. We really appreciate the work of Marc and his team.
Adam T. | Mar 2021
The outstanding service that Marc D and his team did for me.
MAJID N. | Mar 2021
Very professional and easy to work with. Very proactive and accessible.
Susan B. | Feb 2021
Refinancing was fast and painless.
Tara C. | Feb 2021
Previous and present experience. Marc Demetriou was excellent
Hector C. | Feb 2021
Mortgage Advice, Prompt Service, and Professionalism
Joseph F. | Feb 2021
Mark and his team were the best !
Kim T. | Feb 2021
Marc Demetriou, Find loan package to work for us and prompt replies
Aimee S. | Feb 2021
Marc Demetriou and his team were top of the line, always available for questions, extremely informative and made the process EASY for me, considering I''m self employed.
Keith M. | Feb 2021
Marc Demetriou and his team are top notch. This is 4th time I’ve used Marc for my mortgage needs
James C. | Feb 2021
Marc Demetriou and his team are absolutely incredible. They set expectations and followed them thru to the finish line. In an industry where there is so much snake oil, it is refreshing to work with people who are honest and hard working. They were always available and walked me through the entire process step-by-step.
Adam B. | Feb 2021
Excellent rate and service team.
Christopher L. | Feb 2021
Excellent process, professional and extremely helpful team! The entire refinance process was a pleasure!
Daniel S. | Feb 2021
Everything went smoothly. Professional people guiding and explaining throughout the process.
Gregory P. | Feb 2021
All agents working on my loan were professional, efficient and knowledgeable. They made the process seamless and “ hassle” free.
Ingrid M. | Feb 2021
Their service is exceptional
Melinda L. | Nov 2020
Absolute pleasure from start to finish! Marc and his team are professional, efficient and very knowledgeable.
Ashley M. | Feb 2021
They were very professional .
Danielle O. | Nov 2020
Personalized attention, felt like I got the best interest rate.
Paul T. | Nov 2020
They were very thorough and walked me through from beginning to end. Also, not to forget the excellent rate for my refi.
Erik B. | Nov 2020
Everyone at Guaranteed Rate made the process easy for us.
Eric A. | Dec 2020
Great customer service. Marc and the team are very efficient
Debra H. | Dec 2020
Excellent customer service
Kimberly A. | Nov 2020
Excellent, seamless, professional service
Maurizio M. | Nov 2020
Every step of the process was handled efficiently and professionally
Karen D. | Nov 2020
Marc and his team were very helpful throughout the process.
Elaine A. | Dec 2020
Marc and his team did an amazing job from start to finish!
Gary F. | Nov 2020
Excellent customer service.
Paul D. | Dec 2020
Very professional and friendly.
Lisa F. | Nov 2020
Excellent service. Nichole was superb.
Michael S. | Dec 2020
great communication, professional and supportive
Melissa M. | Nov 2020
Ease of use everyone was so professional
Matthew S. | Dec 2020
The team was very helpful.
Peter L. | Oct 2020
A pleasure to work with and I feel the rates were great
Elissa H. | Nov 2020
Very professional, response to questions answered in a timely manner
Jon R. | Dec 2020
Excellent experience in refinancing my morgage.
John G. | Sep 2020
Effective communication and availability of each and every team member.
Muhammed A. | Oct 2020
Everyone was friendly, helpful, and extremely quick to respond to questions.
Catherina P. | Nov 2020
Very attentive and broke down process into steps
Anne H. | Dec 2020
process was easy, mortgage rate was very competitive, people were helpful and friendly
James P. | Sep 2020
Wonderful people to work with
Maureen P. | Oct 2020
Every phase of the process was smooth and efficient with no surprises.
BRUCE F. | Nov 2020
Good rates easy to work with
Kyle H. | Jan 2021
They are super-efficient with their responses and extremely knowledgeable.
Juan C. | Aug 2020
Excellent rate. Smooth, quick process.
Evan F. | Sep 2020
Everyone was so helpful and did everything they could to help us get the best rate!
John S. | Oct 2020
Great rate, great service!
Carlo M. | Nov 2020
Marc and his team are tremendously professional, knowledgeable, and easy to work with. They made the process extremely easy and smooth.
Jonathan C. | Dec 2020
Smooth process. Every person I dealt with had a very positive helpful attitude.
Mark B. | Jan 2021
Amazing customer service, very friendly and attentive staff!
Jordana M. | Aug 2020
Because of the personal touch of each of those I encountered throughout the loan process at Guaranteed Rate.
Joanne W. | Sep 2020
Because they delivered during a very difficult time.
Brian L. | Nov 2020
Team was excellent. Fast and easy process
Maurizio M. | Dec 2020
honest, efficient, responsive
Timothy G. | Jan 2021
Very responsive - very polite. Good rates
John C. | Aug 2020
The process from beginning to end was easy especially with uploading the required documents to the platform. The entire team was super responsive to e-mails and questions.
Alissa W. | Sep 2020
Easy to work with, timely, answered all my questions
Angela C. | Oct 2020
The team was very helpful and accessible for any questions I had.
Alexander S. | Nov 2020
Fast, easy, in the best interest of the home owner
Stephen M. | Dec 2020
The process went very smoothly and any questions I had were answered promptly.
David B. | Jan 2021
Very responsive team, great rate, excellent communication
Daryl S. | Aug 2020
They are very organized and make the process simple.
Christopher B. | Sep 2020
The process was smooth and the staff was very helpful.
Joseph T. | Oct 2020
Service by Marc and team, along with great rate.
Theodore B. | Nov 2020
The staff walked me through the process and patiently answered all my questions. They responded to my phone calls and emails quickly.
Irene O. | Dec 2020
Because the process was fairly easy, the staff was very helpful, and I was able to save a significant amount on my monthly mortgage
Erica P. | Jan 2021
Great customer service, easy to use portal, and faster turnaround time than any other bank I dealt with.
Theresa B. | Aug 2020
The whole experience was easy and I got a GREAT rate.
Shari S. | Sep 2020
Everyone I spoke with and dealt with was accommodating and helpful
Frani F. | Oct 2020
They are by far the easiest professionals to work with. The process was not stressful and really simple! From start to finish Marc and his team made this an easy transition. Thank you to Marc and his team of Nicole, Fannie, Dara and Camille!
Patrick C. | Nov 2020
They were great and I had no complaints
Alexandre R. | Dec 2020
Great responsiveness and client communication.
Andrea P. | Jan 2021
I have and will continue to refer clients and friends to Marc and his team. They do a great job.
Benjamin B. | Aug 2020
Made the process super easy
Allyson W. | Sep 2020
Very attentive, quick turnaround when we had questions.
Elisa L. | Oct 2020
Marc was able to get me over the finished line where a competitor was not!
Peter K. | Nov 2020
The personnel were responsive, courteous and professional
Monica L. | Jan 2021
Quick easy and effortless closing.
Robert C. | Aug 2020
Agents were thorough, timely and knowledgeable. They made the process easy. Also, Marc was able to obtain the best rate we had seen when considering refinance.
Jason O. | Sep 2020
From beginning with Marc to the closing it was sort of effortless. Marc is high energy and gets you the best rate and answers all questions you have.
Susan F. | Dec 2020
Very pleased with the efficiency of the team.
Michael F. | Jan 2021
Very responsive and quick to close
Michael O. | Sep 2020
Everyone worked so hard to make my closing happen on time. They maintained great communication with me and responded to emails in a timely fashion.
Katelyn S. | Oct 2020
Marc D and his team are simply the best.
Steven R. | Nov 2020
Prompt, personal attention
Barry M. | Dec 2020
Quick and easy experience.
David D. | Jan 2021
Great customer service, they quoted me a better rate than my current mortgage company was quoting me and they actually got me a lower rate than initially quoted
Stephen T. | Aug 2020
Process was simple and hassle free
Christopher M. | Sep 2020
Friendly, helpful staff. Easy to use portal, very timely responses
Peter H. | Oct 2020
Everything went very smoothly
Joan K. | Nov 2020
It was an excellent experience to work with Guaranteed Rate. They were the consummate professionals and very responsive at all times.
Steven A. | Dec 2020
Excellent customer service, great response times, great follow-up
Kristen P. | Jan 2021
Good rates. Easy document handling. Marc Demetriou very responsive.
Jacqueline V. | Aug 2020
Professionalism, Prompt Attention, Follow-through
John S. | Sep 2020
They made the process very easy
Vincent S. | Oct 2020
Very professional and responsive
Gregory P. | Nov 2020
Great service. Competitive rates
Kevin G. | Dec 2020
Marc and his team were polite, helpful, knowledgeable, pleasure to work with, and got us a great rate.
Jocelyn K. | Jan 2021
Everyone was extremely helpful and courteous
FRIEDERIKE B. | Aug 2020
Prompt, courteous, efficient
Angela R. | Sep 2020
Great, expeditious and friendly service!
Stavros K. | Oct 2020
Great service and easy to work with.
Jonathan B. | Dec 2020
Marc and his team were absolutely remarkable. They are extremely professional and worked very quickly.
David J. | Jan 2021
Marc is the best and so is his team.
Danielle D. | Aug 2020
They were helpful, professional, and quick.
Jeremy C. | Sep 2020
Excellent service and professional knowledge.
Corrado B. | Oct 2020
great follow up and service
Susanne U. | Nov 2020
Went above and beyond in two ways: securing the best rate possible customer service and responsiveness
Robin M. | Dec 2020
Very easy process with excellent team members
Christopher F. | Jan 2021
The service from the office was fantastic
Michelle M. | Aug 2020
Excellent customer service
Laura F. | Sep 2020
Marc and his staff are ultimate professionals. They understand the mortgage business better than anyone and the result is a successful venture.
Jeffrey T. | Oct 2020
Team was informative and guided us through the process
John S. | Nov 2020
They did a great job with our mortgage.
Rodney W. | Dec 2020
Marc and his team were the originators of the Mortgage and I trusted them before, and I trusted them again. I''m glad that I did!
Christopher N. | Jan 2021
Marc Demetriou is the best
William B. | Aug 2020
The whole process was smooth and easy with no surprises.
Brian G. | Sep 2020
as a self-employed person with a new tax category, i was not the easiest situation. but all i had to do was fill out forms and the team did the rests
Ronald S. | Nov 2020
Good rates and prompt response from staff to any questions I had
Robert T. | Dec 2020
Because it was easy and they were very very helpful
Steven S. | Jan 2021
Attentive, straightforward service
Nancy G. | Aug 2020
Outstanding, responsive customer service and a CAN DO attitude.
Daniel H. | Sep 2020
They were so helpful every step of the way and walked me through it all
Jacqueline N. | Oct 2020
Marc does a great job advising
Frank B. | Nov 2020
Online process; stayed on top of the details.
Clyde S. | Dec 2020
Friendly Service and attention to detail was great! Marc, Stephanie and his team kept us updated throughout the loan process. It was much appreciated and kept us on track for a very quick and smooth closing!
Aura N. | Jan 2021
Excellent rate and service
Susan T. | Aug 2020
Superb customer service and amazing response time for any inquiry.
Pamela L. | Sep 2020
Over satisfaction with service and knowledge of staff
Gregory P. | Nov 2020
First class treatment by Marc Demetriou and his team. They made the process painless and it was a great experience
Daniel K. | Jan 2021
The whole refinance process was painless. Marc was very helpful.
Noorus K. | Aug 2020
They processed my mortgage effectively and timely
Gale W. | Sep 2020
Electronic document exchange worked well, responsive to emails
Joseph S. | Nov 2020
Easy process. Helpful people.
Stephanie B. | Dec 2020
Everyone on the team communicated clearly and worked hard to get our loan funded on a tight deadline!
Natalie J. | Aug 2020
Very professional and seamless process. I would recommend Marc Demetriou and his team to everyone. Great rate and excellent service.
Laura Q. | Sep 2020
Marc was great and the rates were competitive
RICHARD L. | Oct 2020
Great team and follow through
Ronald J. | Nov 2020
Fast, friendly service. Marc and his team put the hours in to make sure the mortgage got done, they contacted me after hours to ensure exactly what I wanted for the mortgage.
Christopher C. | Dec 2020
Best rates. Good timely service.
Ung Joo L. | Jan 2021
Marc Demetriou was great to work with. He was able to work through all the challenges of questions related to if it makes sense from a breakeven standpoint etc. and helped to get the best deal available to meet our goals.
Gregory B. | Aug 2020
Marc and his team made the whole process simple and painless.
Jason E. | Sep 2020
Made the entire process stress free and easy from beginning to end
Gerardina F. | Oct 2020
Great team and communication
Michael L. | Nov 2020
I could not have asked for better people through out the whole process
Thomas G. | Dec 2020
A great team made the process very simple.
Salvatore A. | Jan 2021
Fast and professional service.
Minas A. | Aug 2020
It was very user friendly...easy to use...organizes everything for you
Krystal M. | Sep 2020
Simple process and attentive employees
Sema Y. | Nov 2020
Everything was very easy and well organized
Jason V. | Dec 2020
Great customer service the entire process from the whole team. Always accessible
Charles M. | Jan 2021
This is the second or third time I've worked with Marc, and the service is exceptional.
Christopher Z. | Jul 2020
Nichole was great and always on top of everything!
Edmund E. | Jul 2020
Good team - we did double re-fi on 2 properties simultaneously (All during Covid) - many moving parts coordinated masterfully; and we adjusted rates down midstream as market softened - very pleased
Leonard T. | Jul 2020
They were quick and smooth with the process
Johanny B. | Jul 2020
calls and concerns were responded to quickly, comletely and professionally.
Thomas A. | Jul 2020
Well done service on the entire process
Leonard T. | Jul 2020
Friendly, very professional, easy to work with and especially helpful. Marc's entire staff know their jobs well and made the mortgage application process work for my benefit.
Stanley G. | Jul 2020
Process for refinance went smoothly and the staff was great to work with.
Richard B. | Jul 2020
The process was quick and everyone I dealt with was very professional and available to answer any questions. The process was very simple and quick.
Amanda L. | Jul 2020
Prompt, professional and efficient service
Ezriel M. | Jul 2020
I have tried other places but GR is really good and i trusted one of the employees.
Ramin R. | Jul 2020
Unlike my current provider (Bank of America), Guaranteed Rate was able to handle my refinance
Mary A. | Jul 2020
The service from Marc and team was amazing
Serge M. | Jul 2020
Professional, efficient, able to answer questions, responsive
Alan G. | Jul 2020
They walked me through the entire process.
Ronald C. | Jul 2020
They were always responsive to our needs and they were always willing to advise us on any questions or concerns we had.
Bryan K. | Jul 2020
Everyone is incredibly helpful and efficient. They were such a pleasure to work it.
CATHERINE P. | Jul 2020
Marc and his team - their diligence to support me through the process made the difference.
John Z. | Jul 2020
They were very attentive and followed up regularly to make sure everything was getting done in A timely fashion.
Dorothy D. | Jul 2020
Amazing response time and hand holding
Eddie R. | Jul 2020
professional and efficient
Giuseppe C. | Jul 2020
The team worked well together, everyone has a role, they followed up well, they were typically available, someone always called me back whenever I emailed them or left a message. At the end, they were able to get me a lower rate than originally stated.
Adrian V. | Jun 2020
Because Marc and his team worked hard to solve all the problems that arose during the refinancing process.
Daniel C. | Jun 2020
Camille and Dara were very helpful and answered all my questions even after closing.
Jose M. | Jun 2020
Appreciated the fast responses and open communication. Trust in Marc's ability and advice.
Joseph B. | Jun 2020
Fast and excellent customer services, competitive rates and costs
Sandra P. | Jun 2020
Ease of dealing with process and knowledge and professionalism of Marc
Chad Y. | Jun 2020
They made the process very easy
Kristina B. | Jun 2020
Everything was clear, quick, and easy to understand and complete
Patricia T. | Jun 2020
I have used GR before and just as good the second time around.
Susan D. | Jun 2020
Everything was smooth and Guaranteed Rate handled it all.
Jon Paul S. | Jun 2020
Marc and his team are great and very responsive. Very informative and knowledgable. I already referred my niece to Marc and he has been great helping her too!
Michelle M. | Jun 2020
Very proactive & organized. Marc makes the process extremely painless.
Robin B. | Jun 2020
Super easy fast transaction
Sonia K. | Jun 2020
Marc Demetriou told me up front what to expect and he and his team followed through efficiently and professionally to exceed my expectations.
William M. | Jun 2020
They made our process super easy and stress free. They were very attentive and always happy to help.
Simone M. | May 2020
great customer service and team effort
Christopher C. | May 2020
Very happy with the whole process. Have already referred several people!!
Tenelle M. | May 2020
Excellent service, prompt feedback, smooth and hassle free process.
Scott D. | May 2020
Frequent communications, easy process
Kevin C. | May 2020
First, I love Marc Demetriou. Second, the team was very attentive and very quick on resolving issues. I thought the rate was competitive. They were accessible; it was easy for me to get in touch with them, and they were friendly and eager to help. It was all a positive experience.
Stephen B. | May 2020
Great experience fast and easy
Michael M. | May 2020
marc demetriou is the best and cares
Robert M. | Apr 2020
The staff worked tirelessly to get me approved and keep the process easy.
Nicholas P. | May 2020
Aside from the great rate, Marc was extremely responsive and very easy to work with.
Vincent D. | Apr 2020
Liked the customer service and how fast everything moved.
Timothy H. | May 2020
The process was very smooth, simple, and easier to complete than my prior experience with mortgages
Stephanie F. | Apr 2020
Easy to work with, great communication, friendliness
Jamie O. | Apr 2020
They were persistent about finishing the deal, despite wrenches thrown into the refi's works by 2nd secured party.
Renata H. | Apr 2020
They helped me with every step also very honest amazing people
Susan P. | Mar 2020
Marc, and his team, are the best! Seamless process.
Michael D. | Mar 2020
Excellent service and communication from start to finish during the entire home buying process. Marc and his team were accessible at all times and extremely professional, courteous and prompt.
Perry I. | Mar 2020
The process was explained and as expected. Closing was timely.
Joseph W. | Mar 2020
While Marc and Nicole were extremely helpful throughout the Mortgage refinance process, the Loan Coordinator provided incorrect information and didn’t answer my email questions when asked.
Elizabeth S. | Mar 2020
Very efficient. One or two hiccups were resolved. Always pleasant speaking / working with associates.
BRUCE F. | Mar 2020
Marc was very timely in responding to our very frequent emails. In a time when the rates where fluctuating each day, he followed it to make sure we got the best rate we could get.
Jeremy H. | Mar 2020
Marc's team got me the best rate and they were very easy to work with!
Maryana W. | Feb 2020
We refinanced with Marc Demetriou in 2011, and I appreciated all his help.
Elaine A. | Feb 2020
This is my first purchase of a house, so I needed a lot of guidance. The loan team was full of qualified people who guided me through the process and helped me out.
Robert P. | Jan 2020
The service and literal hand-holding throughout this arduous process was really helpful!! There were times I just wanted to give up on the application process!!
John K. | Feb 2020
Marc D and his team were A+ all the way
Shannon M. | Feb 2020