Who is your typical customer and what questions do they typically have?
My typical customer is a first-time buyer wanting to get into their first home. They want to know if the renovation loan is the right one for them.
What specific steps do you use to help your customers find the best home loan for them?
Explores all loan options including any down payment assistance to help them make a good decision.
What are the top 3 misconceptions people have about the home loan process?
They don't know they qualify for a home loan and don't know the complete process.
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
I would recommend a first-time buyer education class so they understand what it is to be a homeowner.
What provides you with the most satisfaction in your job as a Loan Officer?
Being able to see a family finance their home.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
Being in the outdoors, spend time with family.
Tell us something that makes you unique or something wacky, yet interesting about you?
I'm an expert in renovation lending and working with buyers.