What people are saying... What people are saying... Back to profile
Very hands on from Mark to the loan coordinator
Mylene G. - Prosper, TX | Mar 2022
Friendly attentive service. Good group of people.
Bryan M. - Frisco, TX | Mar 2022
I have owned a few homes and re-financed several times, this was the easiest process I have ever gone through. Mark and Paul are fantastic. I was in a competitive bid situation and Mark reached out to the seller's listing to vouch for me and helped me win the offer with my realtor.
Tracy P. - San Carlos, CA | Mar 2022
Everyone was awesome and they answer my questions every time, communication was great too they were really attentive
Osmin M. - Greenville, TX | Jan 2022
great communication by the team
John R. - Anna, TX | Jan 2022
Mark Garvin and Team are always right on top of it
Michael P. - Weatherford, TX | Dec 2021
Mark and Paul were very responsive and pushed hard to meet our early close date.
Robert T. - Clear Brook, VA | Dec 2021
Perfect customer service. Prompt response. Loved working with Paul and team. Was so happy I was able to use them and def would recommend them to anyone!!
Salem C. - Stewartstown, PA | Dec 2021
Professionals 100%, quick and easy.
Anandarus A. - Forney, TX | Nov 2021
Professional Friendly and fast
Scott M. - Rialto, CA | Nov 2021
Great people, great service.
Michael O. - Desoto, TX | Nov 2021
They were very helpful
Cassandra G. - Poolville, TX | Oct 2021
Y’all made the loan process easy!
Ryan B. - Rockwall, TX | Oct 2021
My agent Paul was awesome. He was knowledgeable, patient and very helpful. He listened to me when I felt frustrated with finding a home and went above and beyond his duty. My friend referred me to Paul because of a positive experience with him and would not hesitate to refer him to anyone else.
Karen M. - Arlington, TX | Sep 2021
This entire process was smooth and seamless
Kimberly M. - Cedar Hill, TX | Jun 2021
Prompt, honest and handled their business.
Michael F. - Little Eltm, TX | May 2021
They were fast precise and transparent. They took me on as a client 2 weeks before my closing, and got it done.
Charles B. - Midlothian, TX | May 2021
Everyone was very helpful and kind!
samantha T. | Mar 2021
Mark and Paul was absolutely the best to work with. Mark is one of the best communicators I''ve ever work with.
Jeffrey C. | Mar 2021
Better rates and transparency in whole process.
Khan L. | Jan 2021
I had a wonderful experience.
Eugene C. | Sep 2020
Mark Garvin and his team took excellent care of me.
Michael P. | Jan 2021
Preferred Lender for Altura
Walter S. | Sep 2020
The whole team was amazing. My loan officers, Mark and Paul were absolutely AMAZING! I couldn’t have asked for a better team to work on my loan. They worked very hard to get my loan completed as quickly as possible despite many obstacles.
Tiffany Z. | Oct 2020
I didn't think that the process can be that smooth.
Bikash C. | Nov 2020
Everything was great and closed on time
James K. | Dec 2020
Very professional and communicated well.
Donald I. | Jan 2021
MARK GAINS AND PAUL CORNUAUD DID AN AWESOME JOB IN GETTING ME A LOW RATE
Boyd S. | Jul 2020
Gaurateed Rate made buying a house really easy, and talked us through everything. Being first time buyers we were very nervous.
NICHOLAS L. | Jul 2020
Mark Garvin and his team were great to work with and made everything easy.
John W. | Jun 2020
Y’all were amazing. We had a contingent VA loan, and the whole team really helped make sure that all the pieces were in place to close on time. Really appreciate the constant communication and teamwork.
Raymond T. | Jun 2020
We received excellent quick service without any problems
Florence H. | Jun 2020
Paul Cornaud waded through the drama and stayed the course with our file.
Jana T. | May 2020
They were great throughout the entire process!
AMBER M. | May 2020
I use guaranteed rate mortgage on my purchase as well as my recent refinance, their service and professionalism is outstanding
Darwin F. | May 2020
Mark Garvin and his team are the best!! This is now our third loan Mark has handled for us. Mark and his team constantly deliver outstanding service, every time!!!! We will never do business with anyone but him! Truly amazing service from beginning to end.
Donald F. | May 2020
Paul Cornaud and team were very responsive, professional and friendly
Bradley T. | Mar 2020
Mortgage process was easy, efficient and timely
Afiba C. | Feb 2020
Rates, service, and Responsiveness
Charles R. | Oct 2019
From Stephanie to Paul to Brittany to Grae and especially Marvin. Your support and guidance are whole heartedly thankful for everything each and everyone of you did. Deborah and I thank you very much. Thank You.
Miles C. | July 2019
The process was very smooth and questions were answered promptly. The only issue is there is a communication break when the process goes from person to the other. Example: my loan went to underwriting and I was notified but when it came back from under writing and transferred to the next person, I was not. I waited a whole week wondering if something was wrong. When I eventually contacted the team, I got my answer promptly. If the team can communicate from one process to the next, it will fantastic and take away a lot of worries on the customer.
Maria J. | August 2019
My loan officer Grae was very helpful and extremely easy to work with. Even when there was a last minute hiccup before closing she was able to get everything processed through and we closed on time. She stayed up late nights to help me through the process and I am extremely grateful for everything she did!
Kimberly D. | June 2019
We were so worried because it was I first time to take loan but now we thank you Guaranteed Rate to help us to reach our goal and now we have experience it will be easier for us to recommend other to Guaranteed Rate so thank you again you guys are so sweet.
Jeanette D. | April 2019
Everyone in your team were very outstanding people to work with. We really thank you for what you guys have done for us. We also hope and pray that you're able to help many more people in the future.
Herbert B. | February 2019
They went above and beyond to help us with all our questions!!!
James W. | January 2019
The entire staff at Guaranteed Rate went above and beyond they have excellent customer service and they really care about their clients. I would like to personally thank Stephanie, Grae, and Mark for always answering my phone calls. They work together as a team very well. They handle my loan from beginning to end and never mind if I called them. They always explained everything to me over and over even if I didn't understand when they explained it the first time. I have never been more satisfied. Each individual handle every phone call I made with integrity, no discrimination and was very professional. They never made me feel like I was an outsider. The only regret wish I could have thank them personally for a job well.
Cristol P. | December 2018
This process was stress-free! Mark was on point with the loan! Mark, Jennifer, and Grae were an absolute joy to work with! I have been giving out Mark's card like candy! They are an absolute joy to work with!!!! Love them!!!
LaConti B. | December 2018
I LOVE THE MARK GARVIN TEAM!!! Everyone made the loan process easy. Cathy Gramm was so AWESOME!!! Toward the end of the loan, I spoke with her almost every day. She was incredibly gifted at causing me, not to worry. She was always so positive. There were times when I thought the loan would not be approved; she continued to encourage me. Each of these wonderful individuals played a part in the home buying process. Thanks to Mark, Jennifer, Stephanie, Paul, and the incredible Cathy Gramm. The Payne family love you all!
Eric P. | October 2018
Mark’s team provides exceptional customer service and support
Cymone S. | October 2018
I really loved and appreciated working with the guaranteed rate, most of all Stephanie, Cathy & Garvin,Even though we experienced some Hick ups on our processes Stephanie & Cathy made the process appear smooth and promising. We were impressed by their quick response on our concern. I would 100% recommend my friend and family to work with them. We shopped around for mortgage and the costumer service for guaranteed rate was above and beyond the normal service. Thank you Stephanie, Cathy and the team that was not directly involved with us.
Fred N. | September 2018
Everyone on this team did an outstanding job on our mortgage loan. Stephanie was very dedicated and the very best in assisting us so we were able to close on time. Grace was very prompt with loan information and provided extra resources when needed. Mark Garvin was always available. I am so glad I had the best mortgage team ever. I would definitely be a customer for life.
Carah B. | August 2018
We were very lucky to have worked with you guys as we had a smooth process in accessing financing for our dream home. Thanks to you guys as this was not the case with Bank Of America whom we were concurrently working with along side with Guaranteed Rate. We have already recommended you guys to some of our relatives who are now shopping for home builders.
Tigidankay K. - August | 2018
The most professional company i have ever work! The entire staff was was a pleasure to work with. Thanks so much, Great job!!!!
Darwin F. | August 2018