What people are saying... What people are saying... Back to profile
Good constant communication, I was kept up to date on the process.
Christy W. - O'Fallon, MO | Feb 2022
I had many insecurities and questions but no matter what, I had the answers and support I needed. That was even during the holidays when normally no one is available.
Alice C. - Saint Louis, MO | Jan 2022
They were quick and efficient!
Cynthia B. | Jan 2021
Customer service is the BEST!
Leslie H. | Dec 2020
Working with Mark Gorman and his team made the process easy to follow.
Philip P. | Jan 2021
Good service and follow through.
Wendy F. | Jun 2020
Appreciate want they accomplished
David C. | Feb 2020
at then end of the day we got the refi done.
George B. | Jan 2020
They were great. Helped me through every step of the journey.
Michael L. | Dec 2019
love working with Mark's team
Gene L. | Sep 2019
Very friendly and knowledgeable associates! Fast communication and extremely efficient.
Matthew R. | Aug 2019
Your team were extremely helpful to me. Your Entire Team did an OUTSTANDING JOB. Thank you very much.
Joseph M. | August 2018
I could not speak highly enough of my experience with GR. The team was extremely knowledgeable, very helpful and provided prompt responses. They were able to turn our loan around in a very short timeframe, all while making the process seamless for my husband and I. Very much appreciated!
Molly T., September
Good teamwork. Smooth transition and attention to detail. Good communication and instruction for signing numerous documents electronically. Courteous and relaxed interaction style.
Belinda C. | June 2018
Ashley just closed this morning and I wanted to drop you a line and say thank you. She didn’t have an agent and did this on our own and you and your team did an outstanding job. It went seamlessly and everything was produced timely and as expected. Thank you again.
Chris O. | April 2018
Trusted Service and Advisor
Gregory S. - Ballwin, MO | Dec 2022
Guaranteed Rate was great to work with. We had instant pre-approval and that was even over a holiday weekend. The staff was quick, courteous and very efficient. Their responses to our questions was immediately. The digital delivery of the documents made the whole process easier and faster. What a great team! I will definitely use them again!!
James M. | 08/04/2017
Great people and made the process painless
Michael S. - Saint Charles, MO | May 2022
Very responsive and clear with what was needed. My rating below is a reflection of the mountain forms that were needed, which I guess is just the nature of the beast these days,
William R. - St. Louis, MO | Dec 2022
It was a great experience, the staff took care of my every need. They made everything perfect for me.
Michael L. - Ballwin, MO | Jan 2023