What people are saying... What people are saying... Back to profile
Martin and his team was amazing to work with.
Tifani A. - Chicago, IL | Apr 2022
On top of things, extremely professional!
Annette D. - Canton, GA | Jan 2022
Easy to work with and responsive. Only comment is the title company didn’t include all paperwork needed at the time of closing.
Robin S. - Vernon Hills, IL | Nov 2021
I had a good experience through the process
Matthew H. - Oakwood Hills, IL | Oct 2021
This process was quicker than any refi I've done in the past. Communication was good and the team was efficient
Christine K. - Fountain Valley, CA | Oct 2021
Easy deal and able to explain how I'll come out ahead if in current residence for a two years. Helps with ash flow for kid in college. Lisa Great in dealing with last minute issues and able to pivot to have my wife complete from a different location later in the day, helped her along every step of the way!
Stephen D. - La Grange, IL | Sep 2021
Such a simple process, helpful team, all queries and challenges sorted and helped constantly
James D. - Madison, WI | Aug 2021
I always had someone to call to have my questions answered, especially Kathy Zajkowski in the North Ravenswood, Chicago office. She spent alot of time on the phone with me as needed.
Laureen S. - Oak Park, IL | Sep 2021
Fees and ease of transactions
Troy R. - Lemont, IL | Apr 2021
Everything went very smoothly.
Amy S. - Orland Park, IL | Apr 2021
Great customer service. Easy process. Quick closing. Martin Duso provided AMAZING customer service. I will recommend Guaranteed Rate and Martin to all colleagues, friends, and family!
Anthony P. | Nov 2020
As always, we were extremely satisfied with the high touch, respectful and wonderful service from the entire team.
Margaret S. | Feb 2021
Martin Duso is a gentle giant that carefully navigated the application process like a Tibetan monk creating a sand mandala.
Britton I. | Dec 2020
Everything was easy and straight forward. Everyone I worked with was so helpful when I questions or concerns. They answered me back, which was very important tinme.
Nancy K. | Feb 2021
Exceptionally personalized service with help at every step
Christopher N. | Feb 2021
Guaranteed delivered what they promised they would regarding rate.
Brian K. | Mar 2021
Great customer service, quick turnaround great follow up. Very satisfied.
Bernard B. | Mar 2021
Everything went very smoothly.
Amy S. | Apr 2021
Fees and ease of transactions
Troy R. | Apr 2021
Competitive rates, good customer service, responsiveness and digital experience.
Karen M. | Mar 2021
The systems and people are both easy to work with. Good communication from the team, especially Martin Duso.
Kathleen L. | Jan 2021
From start to finish, Martin and his team were amazing. He answered all of our questions, which there were al lot of since this was our first re-fi.
Joy D. | Mar 2021
They treated us like people -- not blanks on a form. They are efficient and competent and helpful. And cheerful!
Virginia G. | Dec 2020
Everybody was awesome. Quick response and helpful.
Kathryn A. - Naperville, IL | May 2023
Process was smooth and efficient. Questions were answered within an hour.
David M. | Feb 2021
Excellent service & communication
Margaret G. - Rockford, MI | Sep 2022
Everyone was very knowledgeable and responsive to questions.
Matthew Z. - Madison, WI | Apr 2023
Delivered exactly what we needed to win a competitive bid process - speed and certainty. The PowerBid helped us beat out cash offers.
Ian W. - Raleigh, NC | May 2023
Everything went incredibly smooth and we closed super fast.
Christopher N. - Portage, MI | Jun 2023
Did a great. Very responsive and easy to work with.
Drew H. - Grand Rapids, MI | Aug 2023