What people are saying... What people are saying... Back to profile
Matt was great, and then everyone else working on our loan was very responsive and helpful as well.
Kevin G. - Dekalb, IL | Apr 2022
Matt Tierney and team were absolutely amazing! They got my loan through with nearly no issue and delivered the fastest close I’ve ever had.
Camron M. - Chicago, IL | Mar 2022
Great communication, felt informed along the way.
Margaret L. - Chicago, IL | Feb 2022
Prompt service. Matt was great
Brent D. - Oak Forest, IL | Feb 2022
We had a great experience. Even though as a small business owner there are a few more hoops to jump through to secure a mortgage, our assistant, John Sengullu was phenomenal.
Colleen R. - Flushing, MI | Feb 2022
Excellent communication and team work.
Catherine C. - Chicago, IL | Jan 2022
Flawless service durning closing
James Y. - Lansing, IL | Jan 2022
Matt is very responsive and quick in taking actions. So as his team.
Hung Y. - Frisco, TX | Jan 2022
Quick turnaround and responsive
Long N. - Chicago, IL | Dec 2021
Fst and easy they know what their doing.
Bryan R. - Lemont, IL | Dec 2021
I've worked with Matt and his team several times and appreciate the service.
Lisa P. - Chicago, IL | Dec 2021
Matt & his team are always efficient & effective. They all make the process as easy as possible. Great to work with them.
Erica R. - River Grove, IL | Nov 2021
I've always had good experiences working with the company.
Kimberly M. - Chicago, IL | Oct 2021
I've refinanced with them many times and they are always quick, efficient, and courteous.
Jennifer S. - Lincolnshire, IL | Oct 2021
This was my second time purchasing a home and by far it was the easiest process ever.
Christopher C. - Matteson, IL | Oct 2021
Matt Tierney and his team are always prompt, clear, on top of emails and communication. They answer all my questions and address concerns.
Fakhira C. - Chicago, IL | Oct 2021
The process was fast and easy. Matt and his team were very responsive and great to work with.
Joanna E. - Chicago, IL | Oct 2021
Matt and his team were wonderful to work with!
Kayla B. - Woodridge, IL | Oct 2021
Communication process, clear, accessable and quick.
John C. - Chicago, IL | Sep 2021
I got a great rate and the process was smooth. It was always easy to reach someone when I had a question. Never had to worry one step through the process.
Scott G. - Chicago, IL | Sep 2021
They were perfect and worked hard and were always diligent on my one thousand emails.
Abel B. - Berwyn, IL | Sep 2021
Matt Tierney and his team did an OUTSTANDING job. They made me feel comfortable and answered the many questions I had. It was an amazing experience!
Christine S. - Orland Park, IL | Sep 2021
all personnel that I worked with were knowledgable, professional and helpful. Matt was very helpful especially when I had questions
Susan S. - Orland Park , IL | Sep 2021
The team communicated well, answered questions, able to refi quickly
Luis M. - Chicago, IL | Sep 2021
Excellent service and follow up
Harry B. - Chicago, IL | Sep 2021
The team we dealt with was very organized and kept us informed every step of the way
Margaret Z. - Yorkville, IL | Aug 2021
Very informative and helpful. They worked hard to get me into my condo quickly.
Harlan H. - Schiller Park, IL | Aug 2021
Everyone was very clear about the process.
Michael M. - Midlothian, VA | Jul 2021
Great attention to my needs and wants. Quickly done and handled.
Jose G. - Chicago, IL | Jul 2021
Very available and informative team - when there were issues at the 11th hour with incorrect paperwork the team came through and had them resolved within a few hours for a smooth closing process.
Christopher W. - Chicago, IL | Jun 2021
Overall very good but some of the document handling and organization was a bit frustrating.
Henry G. - Chicago, IL | Jun 2021
Very easy process - uploading to the portal was simple
Ann F. - Chicago, IL | May 2021
Matt and his team were very knowledgeable, timely and efficient in the entire loan process that provided a smooth and on schedule delivery of my home loan that ensured a successful closing. 5 Stars!
Rick S. - Chicago, IL | May 2021
Had a pretty good experience!
Amanda R. - Chicago, IL | Apr 2021
They worked hard to get my loan done
Carlos C. - Chicago, IL | Apr 2021
They worked really hard to get me to the closing table
Cassandra B. - South Holland, IL | Apr 2021
Matt and Christine were fantastic. They made our dream house come true.
Matthew B. | Mar 2021
The outcome was excellent. The process was easy to gather and upload all the requested information.
Kevin C. | Mar 2021
Always a pleasure doing business with Matt and his team
Maher S. | Mar 2021
Easy working through the loan process. Kate was exceptionally helpful, especially the day of the closing. She helped fix a last minute snag. Thanks!
Robert J. | Mar 2021
Process was easy, Matt Tierney and team were amazing.
Jason S. | Mar 2021
Matt and his team were great. They were responsive, informative, and always working to give us a great experience.
Jacob S. | Mar 2021
Excellent customer service. The whole process was explained from the beginning and I was kept informed on progress. The team was friendly and very responsive.
Laura G. | Mar 2021
I had a great experience especially with communicate concerns on my end. They made efforts at their part with me and my husband who are deaf.
Laura L. | Feb 2021
Matt and his team were very responsive, helpful, and professional throughout the process. The rate and fees were competitive as well.
Brian B. | Dec 2020
Fantastic Loan Officer, Matt Tierney, and his team did a good job on my refi- I got a good rate, and it was a very smooth transaction
Connie A. | Feb 2021
Your service level is excellent and as good as it gets...
DANIEL S. | Sep 2020
Matt and his team were great
Gregory G. | Dec 2020
Matt has been great to work with. He is patient and responsive
Mary D. | Aug 2020
Easy to work with, quickly respond to any and all questions, easy to upload documents, good rates
Michael Q. | Sep 2020
Prompt responses, great professionalism, seamless closing.
Joseph S. | Oct 2020
Guarateed Rate gives you the best rates and best service
Kifi H. | Dec 2020
Matt and his team were very efficient and helpful throughout the entire process. As a first time homeowner I appreciated Matt going over all the questions I had.
Angela G. | Aug 2020
Responsive team that answered our questions and moved our application along diligently.
Madison M. | Sep 2020
Matt and his team made everything work, even with changes in the timing. Getting all the paperwork done electronically was nice too.
Laura L. | Oct 2020
Matt and his team made things very easy.
Andrew M. | Dec 2020
Trust that has been established with Matt Tierney
Daniel G. | Jan 2021
Very responsive, great rates and low costs, can trust Matt to give me a good deal.
Trevor M. | Aug 2020
Good rate, modern technology, professional communication and customer service
Xiaohao J. | Oct 2020
Matt and Sofie customer service during the process was exceptional!
Jacquelynn J. | Nov 2020
Good communication and explanations
Randall H. | Dec 2020
Matt Tierney and his team are great to work with. Very responsive, easy to communicate with, always available to assist, and very informative.
Ryan G. | Jan 2021
Excellent and efficient service by Matt's team
Meer A. | Aug 2020
Ease of use, clear communications
Frederick H. | Sep 2020
Well organized & very responsive team.
Karen G. | Oct 2020
The service I got from Guaranteed rate was perfect .
NIZAR M. | Nov 2020
Second time working with Matt Tierney— so knowledgeable, efficient and answered all my questions/concerns in timely manner
Lynnette C. | Dec 2020
Ease of the process, particularly given my more complicated finances.
Jason W. | Jan 2021
Matt worked with me for my unique situation. He was very quick to respond to my questions and gave great explanations.
Joseph S. | Aug 2020
Good experience working with them on this refinance and past experience.
Heather S. | Sep 2020
Matt and his team were great
Rosa P. | Oct 2020
I've been working with Guaranteed Rate for almost 20 years now and I haven't been let down.
Daniel H. | Nov 2020
I enjoyed working with Matt and his team.
Rosemary I. | Dec 2020
I have always used Guaranteed Rate. Matt has always been genuine and trustworthy. He remains professional and his team also works very professionally and answers all questions quickly and if they need more time they are honest about it
Fakhira C. | Jan 2021
Two reasons: 1) Matt Tierney was super fast and responsive (I had tried to initiate a refinance with my bank initially and waited more than a month with no response — I *still* haven't heard back from them, whereas Matt returned my message within an hour). 2) The electronic process was super easy and transparent.
Matthew A. | Sep 2020
Easy and user friendly platform to access, upload documents. strong communication from the mortgage team.
Tyler H. | Oct 2020
They were decently quick, I liked the texts, and concise in what they needed.
Ashley M. | Dec 2020
Experience was really good.
Gerard S. | Jan 2021
I've worked with Matt for year and have always have good experiences.
LISA P. | Jul 2020
We have had two purchases and a refi with GR and all went smoothly and I feel like we got the best interest rates available.
Richard K. | Jul 2020
Continuous follow up with your file
Valentine B. | Jul 2020
Matt Tierney and his entire team were quick to reply to my questions via email and via phone. I closed in less than 40 days from viewing the property!
Christopher W. | Jul 2020
Matt Tierney and his team were so quick to respond and the process was seamless.
Julie M. | Jul 2020
The customer service was excellent.
Carlos P. | Jul 2020
Thorough, communicative, responsive, helpful, extremely knowledgeable and every team member is awesome!!
Rachel H. | Jul 2020
They were very helpful and professional throughout the process
Samer H. | Jul 2020
Matt and his team are amazing at their job.
Adam P. | Jun 2020
The process was quick and lines of communication were excellent.
Jason P. | Jun 2020
Excellent customer service, clear and quick application process.
Ann F. | May 2020
Matt and his team was informative and timely with their responses.
Geoffrey S. | Jun 2020
Great service and quick response times as always.
Christopher R. | May 2020
Honestly such a smooth and efficient process, with constant updates so I always knew what was needed and where I stood.
Emily E. | Apr 2020
Matt was very helpful and provided, what I believe to be, honest advice during my first home purchase.
Philip W. | Apr 2020
This refi and previous mortgage experience.
Randal J. | Mar 2020
Even if we go 2 years without working together, Matt is always able to pick up right where we left off. I trust him, and I know he has my back. I always appreciate his advice.
Maher S. | Mar 2020
Professional and they had a huge team that worked very well togther to get me through the process.
Victoria W. | Mar 2020
Ease of the process. Willingness/ability to deal with my particular complications vs companies who struggle with complexities.
Jason W. | Mar 2020
As a team we accomplished everything we set out to do, and they got me a great rate.
Patrick B. | Mar 2020
Great support throughout, detailed explanations in layman’s terms, smooth transactions
Patricia B. | Mar 2020
Really willing to answer all my questions and also was the best rate.
Megan C. | Mar 2020
Matt and his team are hands down the best. Extremely easy to work with, very thorough, and always available to answer any questions.
Ryan G. | Mar 2020
Honestly, it goes back to working with Matt. I always feel like I can get in contact with him, the experience feels personal.
Daniel G. | Mar 2020
Great response time and I loved and appreciated the automated email updates letting us know what step in the process we were and what we needed to do.
Megan Z. | Mar 2020
Matt Tierney’s team has always been super thorough and professional.
SCOTT P. | Feb 2020
Matt was fantastic, accessible when I had questions and very knowledgeable
Colleen S. | Feb 2020
Easy transaction and helpful staff
Nicolas L. | Feb 2020
Ive worked with them twice now and its been a perfect experience each time.
JOHN F. | Feb 2020
Process was easy, kept informed through the entire process
William L. | Feb 2020
Matt and his team are consistent in their great service, making the entire loan process seamless and stress-free.
Rosemary I. | Feb 2020
Everything was very smooth and handled in a very professional manner.
Larry L. | Feb 2020
Matt always makes the process easy and smooth.
Alice J. | Jan 2020
Great communication everything was done exactly as you said it would be very easy to deal with
Russell J. | Dec 2019
Because the entire process was smooth and everything occurred in accordance with information communicated.
Amanda G. | Dec 2019
Everyone was great and very helpful!
Vicky B. | Nov 2019
Consistent high-quality customer service
Forrest M. | Nov 2019
Matt Tierney was incredible and very supportive and help in my first home buying experience.
Adrian R. | Oct 2019
Matt Tierney and his team are always incredibly helpful and efficient throughout the process
William J. | Oct 2019
Ease, true to word, very open and communicative. Very smooth process
Shneur H. | Oct 2019
They were helpful and responsive.
Amy K. | Oct 2019
Matt Tierney was great! He made our experience the best!
Andrew D. | Aug 2019
Loved everything about this experience!! Matt Tierney was amazing and I’ve already recommended him to a friend!
Jennifer F. | June 2019
I am very satisfied with the great service I received! Matt and his team made the whole process very smooth.
Marciel G. | August 2019
Matt Tierney and Shiiru Nidchu worked tirelessly and quickly to get us our loan and approval. They were there to help us every step of the way and answer any and all questions we had. We had a new build and no specific closing date. Once we learned the builder was ready to close, the turn-around time was tight. Guaranteed Rate worked quickly to help us meet that closing date and get us into our new house. Thank you!
Nicole M. | July 2019
Matt Tierney and Shiiru Nidchu worked tirelessly and quickly to get us our loan and approval. They were there to help us every step of the way and answer any and all questions we had. We had a new build and no specific closing date. Once we learned the builder was ready to close, the turn-around time was tight. Guaranteed Rate worked quickly to help us meet that closing date and get us into our new house. Thank you!
Nicole M. | July 2019
Friendly professionals and easy process.
Nicolas L. | July 2019
I purchased my first Chicago home through you. And I refinanced it at the one-year mark of ownership. I would never look elsewhere for any future loan / mortgage needs based on the service I've received. Thank you again!
Alan M. | July 2019
I purchased my first Chicago home through you. And I refinanced it at the one-year mark of ownership. I would never look elsewhere for any future loan / mortgage needs based on the service I've received. Thank you again!
Alan M. | July 2019
Team Matt Tierney's was excellent! They executed flawlessly and I am so grateful to them all, especially Matt.
Thomas M. | July 2019
Matt Tierney and his team were amazing and helped me every step of the way. Thanks so much for making my first mortgage happen!
Kathleen F. | July 2019
The process was seamless, from beginning to end. There was great communication and information shared between me and the staff.
Trinanein K. | July 2019
I used Matt Tierney and his team for all my home loan needs. I have referred everyone I work with and/or know personally to Matt. He is truly the most thorough and knowledgeable no BS loan officer I've met in my over 10 years in the real estate industry. I will never us anyone else!
Mary C. | July 2019
Matt was very thorough and responsive. His team was extremely fast and efficient. Very thankful for the referral and will definitely refer friends and family in the future. Thanks!
Shamika S. | July 2019
Matt and his team were very helpful and made the process smooth and easy for us.
William F. | June 2019
My loan team was very professional and handled the entire process efficiently. They were always available (even after working hours and weekends) to assist me or answer questions. The electronic processes were easy to complete, even for a non-computer literate person like me! I would not hesitate to recommend Guaranteed Rate.
Edna B. | June 2019
Matt Tierney did a great job communicating with us when there was any questions or concerns. Definitely would use GR again.
Juana B. | June 2019
I initially started a loan with another company and they made numerous mistakes from the start and eventually they told me they couldn’t get me the loan. I was referred to GRate by the sellers and long story short I’m in my new 4 Unit building now. Thanks
Alfonso C. | June 2019
I used them before about 10 plus years ago and used them again Matt and his team have always been amazing.
Fakhira C. | May 2019
Guaranteed Rate answered all are questions regarding loans and seniors. The officer was very patient with us as we went from home to home, February to May 2019. The kindness we received gives honor to other recommendations.
Charmaine H. | May 2019
This is our second loan with Guaranteed Rate and it was another easy and seamless process. Thank you to Matt and team!
Kristen M. | May 2019
Matt was wonderful! He walked us through the entire process and explained everything to us! We are so thankful for this seamless experience as it was our first time buying a home. We will definitely refer others to you. We are very pleased with your services! Thank you!
Hillary L. | April 2019
Matt Tierney and his team of pros made my mortgage loan process quick, easy, and painless. He took the time to walk me through each and every step, and provided a ton of insight on our options. He really led us to the best possible solution for our given situation. I highly recommend putting your trust in Matt!
Nedim R. | April 2019
Matt was great from start to finish with setting clear expectations and making everything easy to understand. Also, very timely in returning e-mails and phone calls.
Benjamin G. | March 2019
Matt Tierney is amazing. He is super responsive and clearly cares.
Carrie K. | March 2019
Matt was incredibly patient and took time to answer all of our questions. Made it easy for us first-time buyers!
Lee V. | March 2019
Matt was very helpful and made it so easy to navigate the challenge of a first time owner!
Lauren H. | February 2019
Matt Tierney (and team) were great throughout the process and had explained each step (probably multiple times) so that I understood.
Lauren P. | December 2018
They were very good. They got me a lower interest rate than I started with and helped me through the whole process. Thanks, Matt.
Michael K. | January 2019
Matt Tierney and his team were very professional and helped me out tremendously throughout the whole process.
Daniel F. | December 2018
Matt Tierney and his team were great - responsive, helpful, and easy to work with. Kudos all around.
Shawn S. | December 2018
Excellent team! Matt, you are the best - never been disappointed! Thanks so much!
Ajibola O. | December 2018
Great service! Matt was knowledgeable and easy to work with.
Paul J. | September 2018
Very fastidious underwriting process, but the loan officer and his team made it easy to navigate the process.
Ashish K. - September | 2018
Matt and team was instrumental and patient and would not have been able to close without them.
Aramon T. | August 2018
Matt and the whole team, you did so much above and beyond what I thought I would get. Great service, will recommend you to anybody!
Nicholas K. | August 2018
Matt Tierney and his team made my loan application very easy. He answered all my questions intelligently and I felt very comfortable reaching out to him. He also responds in a timely manner.
Natalie C. | September, 2018
Very friendly and responsive!
Nicolas L. | July 2018
Very streamlined process and group was responsive and helpful.
Josephine K. | July 2018
Matt Tierney was great. I have already referred them to my parents.
Maria P. | July 2018
Matt Tierney and his team are fantastic! I used Guaranteed Rate in 2009, and when I was now looking to purchase a vacation home, I knew I only wanted to work with Matt. I felt totally taken care of and trusted them throughout the entire process. They make what can be a stressful situation, really smooth. They were always quick to respond to any questions I had. I highly recommend them, and will certainly tell everyone I can to give them a call. Thanks again, Matt!!
Christopher R. | July 2018
Matt Tierney and his entire team were great to work with. They were diligent and thorough, making sure I understood what was happening every step of the way since this was my first home purchase.
Joanna E. - June | 2018
Organized and easy to do business with.
Carolyn M. - July | 2018
Matt and his team made everything as easy as possible. I’m very pleased.
Jill Z. | July 2018
We have worked with Matt multiple times now and he is wonderful to work with. Everyone at our closing talked about how easy Guaranteed Rate is to work with and how they can always count on them to get things done on time. Very happy again and will always come back!
Laurie C. | June 2018
I literally couldn't have been more pleased with Matt and his team's professionalism and work ethic during the home buying process. Any questions I had were answered in an accurate and timely manner and even when Matt was out on vacation for a portion of our time together the transition to his backups was easy and painless. Thank you!
Alan M. | June 2018
Matt and his team were wonderful! Made the entire process easy to understand and were always available to answer any questions. Thank you!
Saranda A. | MAY 2018
Matt Tierney was great to work with. Quick, detailed and to the point. Very helpful as this was my first loan process.
Bryan S. | May 2018
It has been a treat to work with Matt Tierney and his team over the past 1.5 years. Will definitely work with them on my future deals.
Abhijit J. - May | 2018
Quick, professionals and friendly.Thank you for everything.
Maria W. – CHICAGO, IL | JAN 2017
My partner and I worked with Matt Tierney at Guarenteed Rate and while I'd never been through this process before, we didn't experience any of the horror stories I've heard people have with other places. Matt was super responsive, answered questions fully, and got us a good rate. Our situation was difficult as we had a horrible timeline of finding a place a week before leaving to go abroad, and then closing shortly after our return. He worked with us to quickly make sure all our paperwork was in order before leaving and then sped things along upon our return, meeting a very tight close date. We were so grateful for his hard work and the exceptional service from Guarenteed Rate.
Will R. – CHICAGO, IL | Jul 2016
Matt Tierney is the best. Takes the time to explain things to a first time buyer. Very efficient and organized. Good level of communication via email and phone. I would recommend Matt, and guaranteed rate, to anyone I know looking for a mortgage broker.
Camille Y. – CHICAGO, IL | AUG 2015
Matt Tierney is so easy to work with and very patient and thorough. He guides me through the loan process with simple to follow instructions and clear explanations.
Rosemary I. – CHICAGO, IL | July 2015
Matt was very thoughtful and diligent in working through the loan process with me.
Lisa P. - Chicago, IL | Nov. 2014
I was super happy. Matt Tierney was fantastic. He was very informative, easy to work with and always accessible to answer any questions.
Matthew N. - Mundelein, IL | Nov. 2014
Matt took a lot of time to help navigate me through a few issues and was extremely responsive trough out the process. Very professional throughout.
Edgar B. -- 11/10/2014
Matt helped the entire process run smoothly and made us feel extremely comfortable despite the issues we had with our builder and his lawyer. He went above and beyond to ensure we were in the loop and following along in the process every step of the way.
Megan A. -- Chicago, IL. -- 9/17/2014
Matt was great throughout the entire process. We talked a few times after normal business hours and we appreciated his efforts. Our questions were answered by Matt in a very timely fashion.
Mark L. -- 10/5/2014
Matt was great! He was always available to speak and get a hold of!
Rebeca S. -- Chicago, IL 7/24/2014
Matt was very helpful and really gave us a lot of useful information, we are very happy with how things turned out.
Andrew G. -- Chicago, IL, 2/19/2014
"Guaranteed Rate's services were phenomenal. Matt's Team were diligent, very insightful and kept me in the loop every step of the way throughout my loan process. Everything Matt Tierney's team did was superb . Any fires that arose during the closing process were quickly put out due to a group of fabulous people who know what they are doing. I would absolutely and without hesitation recommend them and I would never phone another loan company. I gladly give my loan officer a '10' for excellence, thank you Matt Tierney!"
Hedi M. -- Hazel Court, IL. -- 9/2013
"Matt and his team made everything easy and seamless. Thanks!"
Robert R. -- Chicago, IL. --- 11/2013
"Matt is one of the best loan officers I have ever worked with in the industry. He's always very professional, knowledgeable, thorough, detail oriented, and extremely responsive. I really enjoyed the experience and would work with him again."
Ron S. -- Wilmett, IL. -- 9/2013
"Matt Tierney and his team made this experience nothing but positive. I was getting divorced and needed to refinance to buy out my ex wife. I had enough on my plate as it was with other issues and the last thing I needed was more worries and red tape. Matt and his team took care of everything. I sent them the documents needed and within a month I was closing on MY house. Thanks for everything Matt. I would recommend you to all (well not the ex). Thanks again for everything!"
Robert R. -- Chicago, IL. --- 11/2013
"I thought Matt was phenomenal. I was frustrated at times, but with the process and appraisals...nothing to do with Guaranteed Rate. Matt was very patient and responsive. At the end of the process, I felt that everything went as I had hoped. There were no surprises. The entire process was a breeze with Matt's guidance!"
Ryan S. -- Aurora, IL. -- 9/2013
"As a first time home buyer, the process was a little intimidating but was made simple and easy because of Guaranteed Rate and Matt's expert guidance. Everyone I worked with on the team was professional and answered my questions in a timely manner. Guaranteed Rate was able to give me a competitive rate and amazing customer service. Matt and his group were thorough, professional, and made the experience easy!"
Jamie K. --- Arlington Heights, IL. --- 8/2013
"Matt and his team are always great to work with. Their ability to stay on top of things, answer questions with clarity. Starting the process online was helpful and the electronic updates alerts were very nice. My attorney stated it was the smoothest closing she had ever seen. Great work Matt!"
Randi B. -- Chicago, IL. -- 9/2013
"We worked with Matt Tierney, and I have to say I was very impressed with his operation. He did a good job of managing his team, and when I had an important question I needed to discuss with him, he made himself readily available. I was hesitant to work with Guaranteed Rate after a negative experience before, but by the advice of a close friend who knew Matt, we give him a chance. I was very happy with him, and am very willing to recommend him to friends and family that are in the market to purchase a home in the future. Again, it was all I could ask for very smooth and without issue!"
David G. --- Homer Glen, IL. --- 7/2013
"Matt could not have been more helpful or efficient and his team did a superb job. I couldn't recommend him more!"
Michael L.-- Chicago, IL. -- 5/2013
"I really appreciated the care and detail that Matt took explaining the process and the various products available. His advice and opinions were invaluable as I weighed my options. I am very grateful that he called me in advance of some rate volatility to give me the chance to lock in my rate. It saved me a fortune, and was very different from the "customer service" from other banks in the past. Getting the worst-case scenario amortization schedule on my ARM in the closing package was a very welcome addition that exemplifies the high caliber of Guaranteed Rate's thoughtful customer service."
Kimberly M. -- Chicago, IL. -- 8/2013
"Matt's team is very attentive and always helpful! I have every confidence in their performance to get the best rates and an accurate final product! I never have concerns about getting the correct answer because Matt's always on the up and up about what is happening with my loan and why it is happening. They have the essentials down that keep clients coming back -- good work, low rates, timely processing and excellent representation. I will be recommending you to others because I think that word of mouth is the best advertisement!!!"
Irene C. --- Chicago, IL. --- 7/2013
"Matt is the BEST! Even when things didn't go smoothly, he stayed in contact and gave me updates so I knew where we were in the loan progress. He even called on days off and after hours. We had a delays for another month due to a difficult seller and their attorney.The delays changed things with my financials but I believe it all worked out in the end. Thank you to Matt and his team for helping me through a very tenuous and frustrating situation to my new home."
Cheryl B. -- Chicago,IL. -- 4/2013
"Matt and his team were awesome. We were first time home buyers and Matt guiding us the entire way through the loan process really calmed all our nerves. We worked with a great team who showed genuine excitement for us in the process, upfront, quick with answers and very fast. The easiest loan process, even the closing was a breeze."
Tyler M. -- Chicago, IL. -- 6/2013
“I couldn't be more pleased about my recent mortgage experience with Matt Tierney and his team here in Chicago. No errors, no misunderstandings, no confusion -- it doesn't get any better than that! Everything was accurate, on time and easy! I'm very satisfied. Thanks!”
Sally H. – Evanston, IL – 7/2013
"My loan officer, Matt Tierney could not have been more helpful! His team was very efficient, organized and competent. They did a superb job delivering a good rate and a no hassle process. Thanks to Matt and the team!"
Leonard M. -- Chicago, IL. -- 6/2013
Hey check out the glowing review from Robert about Matt! “On a grade scale A to F, I give an A to Guaranteed Rate for our refinance! Matt and the closing agent were efficient, knowledgeable, courteous and prompt! My wife and I enjoyed doing business with Guaranteed Rate!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/
Robert C. -- Chicago, IL -- 03/2013
"Matt Tierney was wonderful to work with. Matt or his team were ALWAYS available to answer my questions or clarify something I didn't quite get. I don't think I ever got a voice mail from them, I always spoke to a person. I got exactly what I wanted - a mortgage at a great rate!"
Barbara G. -- Chicago, IL. -- 1/2013
"Matt and his team at Guaranteed Rate were extremely helpful, patient and knowledgeable enough to handle my numerous inquiries. The great customer service and transparency of the entire process made it so painless and smooth that I would highly recommend them to anyone."
Mary B. -- Chicago, IL. -- 5/2013
"I was working with another mortgage company and we had several big bumps in the road that they were unable to work with and it was preventing me from closing. When I switch to Guaranteed Rate and Matt,I was taken care. Matt and his team were fast, efficient, and friendly. It seemed like we closed in no time at all!"
Vontrese D. - Chicago, IL 6/2012
"Everything went exactly as we had hoped. Matt was great as usual...we used him for our first Mortgage based on a friends recommendation and did not hesitate to call on him again when we decided to refinance. We would and will certainly recommend him to friends."
Jeffery M. -- Chicago, IL. -- 2/2012
"Matt Tierney and the team did a fantastic job handling my property purchase. They were quick to address all my questions and concerns in a professional and helpful manner. I use both Guaranteed Rate and Matt because both have a proven track record with me. They successfully worked on a refinance on my last home and the purchase of my new home. I wanted to take this opportunity to send my deepest thanks to Matt and his team for the above and beyond service that helped me acquire my new home."
Roberto M. -- Saint Charles, IL. -- 10/ 2012
Matt tiernys team was nothing short of amazing to work with
Kaeleen D. - Chicago, IL | Sep 2022
Fast and efficient and very convenient
Jason M. - Chicago, IL | Jul 2022
The loan was processed in a very timely manner and we were able to close ahead of schedule. The online portal made sending documents very easy. Matt Tierney was very responsive to our questions. I will definitely recommend him to my family and friends.
Manmeet S. - Fox Point, WI | Sep 2022
Matt and his team were very helpful and available throughout the process.
Patricia S. - Matteson, IL | Nov 2022
Matt was very informative and made a very long and difficult process easy and painless.
David M. - Chicago, IL | May 2022
Matt and his team are ALWAYS so professional and they make everything as easy as possible. Great team and overall exceptional service!
Erica R. - River Grove, IL | Jul 2022
My experience was remarkable very thorough and well paced. Everyone was on point and kept me in the loop through the whole process
Camila V. - Oak Lawn, IL | Sep 2022
Very helpful and effective.
Aderonke A. - Skokie, IL | Nov 2022
Very clear and easy process. The website tool is very easy to navigate.
Ann F. - Chicago, IL | Mar 2023
Quick, honest, no hassle and extremely knowledgeable. Quickest closing ever experienced.
Alfonso C. - Chicago, IL | Apr 2023
Very responsive and easy to work work. Clearly explained process and answered all questions.
Jennifer O. - Chicago, IL | May 2023
Ease of doing business and communication
Emmett A. - Chicago, IL | Jun 2023