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Thanks to Matt and Michelle the process was quick, and painless! Got a good interest rate too!
Jayesh K. | April 2019
This was our first experience securing a mortgage, and we were so incredibly pleased to have had the opportunity to work with Matt Keane. He was a great communicator, super responsive to texts and emails, and did everything he could to demystify the process and make us feel comfortable with this very big move in our lives. The rest of the GR team was great also! Everything came off without a hitch at closing, so we're very grateful.
Marilyn Z. | April 2019
Matt and his team made the process of buying our first home very seamless and stress free. He was always willing and available to take a call from us for the most random of questions. Always incredibly responsive and supportive of our efforts. I've already recommended them and would totally work with the team again!
Xiomara T. | March 2019
The staff were so helpful. They kept in touch with us almost on a daily basis as to where our loan was.
Robyn F. | March 2019
I worked with Matt Keane, who was awesome. He was able to get me a better mortgage rate than my credit union, and made the entire process very easy. He answered his phone whenever I called, whether it was on nights or weekends, to answer any questions. If you are looking for a loan, I would highly recommend Matt Keane and Guaranteed Rate.
Khirallah S. | January 2019
Matt Keane did a fantastic job making me feel comfortable buying my first home. He was always available and guided me throughout the entire process. Couldn’t have been happier.
Brian K. | January 2019
I’m going to be honest. When I started thinking seriously about buying my first home, I had no idea what I was doing. Then Matt Keane from Guaranteed Rate came into my life. Now, 60 days from our first conversation (I had so many questions!), I’m about to close on a home for my family that we love and we couldn’t be happier. I was fortunate that my realtor referred me to Matt. Working with him was like having a smart, capable, caring older brother guiding me through an unfamiliar experience. Matt instilled in me a knowledge, and with it a confidence, of the process of buying a home. His support went well beyond just the mortgage process – Matt always made himself available to me and his advice was always spot on. He helped on everything from negotiation strategy to vendor selection to navigating the inevitable surprises and challenges of the buying process. When it came to offering the best rate, Matt worked hard to make sure he was able to get me a deal that beat the competition – and, in doing so, he helped my family save a lot of money. Matt made sure our closing process was fast and smooth. His whole team at Guaranteed Rate was great. They really know what they’re doing.
Rob B. | January 2019
We just wanted to say thanks for all your help and making the process so easy for us. I really enjoyed working with you, Susan Gallo, and the rest of your team. We were very impressed with how quickly you were able to get our mortgage, especially with an aggressive closing date. I will gladly fill out the survey, and make sure that you and Guaranteed Rate get the highest marks. Also, we will be happy to refer you to family and friends looking for a mortgage. Thanks again!
Kirk & Rachel S.
Matt Keane made the process easy. During a tough personal time, post-divorce, I was hesitant to commit to a refi, but thankfully working with Matt, he explained it all and made my involvement clear and simple.
Richard S. | December 2018
Matt, our loan officer, and his team of professionals were very helpful every step of the way answering any questions we had as well as being readily accessible! Great service!
Marilyn M. | November 2018
Great process all around. Kept in touch, answered all my questions and worked towards a speedy close. Nothing negative to say.
Daniel J., September 2018
We had an excellent experience as first-time home-buyers. Matt Keane helped us find the right mortgage for us (in our case, it was a 203k). Then Mark Slepian and his team took over. The process was seamless and everyone went out of their way to help make things work.
Emre K. | September 2018
Matt Keane and Monica Holdcraft were amazing! They were so responsive and explained. Every step of the process. They were amiable and efficient. I couldn’t have asked for a better experience!
Melissa T. | August 2018
Great group to work with. Made a complicated process smooth and seamless. Very fast and efficient too. Thanks
Patrick W. | September 2018
High-touch service with a helpful dedicated team. Matt Keane was value-added and had excellent insights in supporting the purchase.
Patrick B. - July | 2018
Excellent, professional, service.
Clorinda V. | August 2018
Overall great experience.
Rennae K. | June 2018
Matt Keane and Monica were great - very patient communicative and kind. Thank you for everything!
Kimberley S. | July 2018
Matt and his team were great, helped make for as smooth of a process as possible. Would recommend them.
Dennis M. | April 2018
Matt Keane and his team, Maryellen Kintz and Monica Holdcraft, were a delight to work with and answered all of our questions. They were extremely focused on us and our best interests. I look forward to work with them again!!!
The people there were wonderful, pleasant and a pleasure to work with. Matt, Monica and the team respond quick to everything.
Matt and his team were a great pleasure to deal with and I will be highly recommending them to everyone!
Matthew and Monica were absolutely amazing throughout the loan process for my first time. I will be emailing them separately to express my gratitude for all their hard work, precision and punctuality.
Excellent service. Everyone at Guaranteed Rate made the process go very smoothly. Highly recommend.
Matt Keane is the ultimate professional. He and his team, WITHOUT EXCEPTION, made this process easy, understandable and timely. I can't say enough! Totally Happy!
We were forewarned from friends and family that getting a mortgage is a very stressful process. We did not feel stressed in the slightest. Steps/directions were clearly explained, anyone we spoke to was very helpful, and we were able to close in a fairly short amount of time. We're so happy in our new home thanks to Guaranteed Rate!
Matt was incredibly knowledgeable. He made us feel comfortable with the process and we knew we were in good hands. Maryellen walked us through the initial steps. She was also knowledgeable and super friendly. She kept the good vibes rolling. Monica was at least 6 to 7 different types of Awesome! She took our calls, quickly responded to emails and had all our steps lined out. She even communicated to me on closing day to reassure me that she was there if I needed anything. This was a great team and I am happy to have worked with every member. Another important piece to note is the technology. Being a millennial and in the technology sector, I felt at home using your portal. Not to say that you need to be a programmer to understand the dashboard. Navigating your system was, in fact, very simple. Tools like this reduce phone call and confusion. Saving everyone time and money. Great work by your R&D team. This last point I will leave on its on because it speaks for itself. 21 DAY CLOSE! BOOM! Keep up the great work!!!!!
Matt Keane, Monica and Maryellen were all outstanding to work with. All made the process incredibly easy! Guaranteed Rate will be highly recommended to all I know!
We had several issues on our side based on historical issues, but Matt figured it all out and got us all set up to refinance and fix the issues!!
Matt and his team of Maryellen and Monica are second to none. They make the process easy and lead through communication every step of the way.
The whole process was easy, and went smoothly. The loan officer was on top of everything, and always remained in communication which was something I really liked. Respectful, very polite, and knowledgeable staff. Excellent!
George V. - Florence, NJ | JUL 2016
It was a pleasure to work with Matt Keane. I will be recommending him to friends and clients!
Corinne D. - Chatham, NJ | JUL 2016
During such a stressful time, Matt Keane and his team were phenomenal!! They were helpful, professional and so customer oriented. I already referred family to them. Definitly a great experience.
NANCY B. - Newark, NJ | Dec. 2015
Matt Keane did a great job guiding us through the whole experience.
Matthew K.– Maplewood, NJ | June 2015
I can't say enough good things about Matthew and his team. They were not only professional and urgent with all the obstacles that face us with buying my home, they also were very kind and treated me like I was a family member or someone they've known for years. Matthew Keane was the best!
Kathleen C. – Colonia, NJ | Mar. 2015
Matthew Keane was wonderful!!! He answered every question that I had and was there for me no matter what time it was!
Stephanie S. Woodbridge, NJ. 10/7/2014
Matt Keane was knowledgeable and excellent to work with! He was able to answer all of my questions and find the best loan program for my situation!
Timothy B. -- West Orange, NJ 6/30/2014
Matthew Keane was simply exceptional. He took the time to explain the entire process to us very clearly and answered all of our questions every step of the way. We are so appreciative for all of his help, we look forward to keeping in touch with Matthew for many years.
William K. -- Hoboken, NJ, 4/10/2014
Matt Keane was a great person to work with. He always was easy to get in touch with, whether via mobile or email. He made the process simple for me, considering I was a first time home buyer. Matt answered any questions I had and everything worked out very well.
Jennifer K. -- Rahway, NJ 3/24/2014
Matt was very accommodating and knowledgeable he went out of his way on several occasions to really help me out. I liked working with him.
Joel J. -- Woodbridge, NJ, 2/27/2014
Hey, check out this amazing review from Elizabeth about Matt! “Thanks to Matt Keane, the process towards obtaining my new mortgage was very painless. Everyone involved was wonderful! Maryellen is a pleasure to work with and Robert Wilson made the closing short and sweet! I will be recommending Matt and his entire team to my neighbors who are recently in need of some refinance help. Thank you again, Matt, and have a great summer!”
Elizabeth S. – Middletown, NJ – 4/2013
Hey, check out this amazing review from Maureen about Matt! “It was a great experience working with Matt and Maryellen. I will definitely refer your business if anyone is looking for a great mortgage deal. Thanks again for everything!!!”
Maureen O. – West Orange, NJ – 3/2013
Matt Keane has helped many of my clients to obtain both purchase mortgages as well to refinance current loans. Matt is always immediately responsive to my clients needs and has provided fantastic service anytime I have recommended him. Matt is always definitely worth speaking with when considering mortgage financing.
Tom Heyl - Sales Associate, Keller Williams Realty
During the course of the mortgage process, I had the pleasure of dealing with Matthew Keane and MaryEllen Kintz. Matthew Keane gave me all the best options, was always available, and worked with me, understanding my needs and concerns to settle this matter in a quick and timely manner. MaryEllen Kintz was quick to email me anything and everything needed quicker than I could ever imagine. Again, thanks to you both, your corporation and its integrity.
Joanne C. Sachak
I have used Matt Keane a few times over the past years and he is very consistent, accurate, reasonable and most importantly very customer friendly. All of the people that I worked with were always courteous and a pleasure to deal with. They all have a refreshing "can do" attitude.
As a first time home buyer, I had a great experience working with Matt Keane. Everyone was very helpful and informative. There was never a time when I couldn't get someone on the phone if I had a question or concern. I would highly recommend getting a mortgage from Matt and his team.
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