What people are saying... What people are saying... Back to profile
Matt made the process very easy and painless
Colton G. - Seneca, IL | Apr 2022
I enjoyed the process of obtaining the loan. My clients and I were informed every step of the process. Thanks
Thomas K. - Morris, IL | Apr 2022
Matt Mallon was great help. Very Easy to complete transaction.
Stuart J. - Coal City, IL | Apr 2022
Made the entire process stress free
Elizebeth K. - Ottawa, IL | Mar 2022
Friendly people e and good service
Robin L. - Marseilles, IL | Jan 2022
Matt and his team have made both the home buying and refinancing processes so simple and easy. I would recommend him to anybody looking to buy a home and will use him for any future transactions
Ashlee K. - Coal City, IL | Jan 2022
Matt worked hard to assist us. He also took lots of time to explain everything
Mitchell H. - Bloomington, IL | Jan 2022
Awesome people to work with and made the process a lot easier to digest
Brandton C. - Morris, IL | Sep 2021
They were absolutely attentive and amazing during the buying process.
Kori D. - Morris, IL | Nov 2021
Matt Mallon was such a great help to us. We could not have done it without him.
Kate O. - Morris, IL | Sep 2021
Easy to work with and provide competitive products
David L. - Orland Park, IL | Sep 2021
The process was smooth, and the team was amazing.
Amy M. - Ottawa, IL | Aug 2021
Matt has always been great to deal with
Matthew W. - Morris, IL | Aug 2021
Matt Mallon was excellent. He basically held my hand the whole way and letting me know what I had to do and when to do it. As a first time home buyer you kind of need that. Communication could of been a little bit better but when it was time to get things rolling and going he was there the whole time.
Matthew V. - Morris, IL | Aug 2021
Matt was very helpful and the process was quick and easy.
Tracy S. - Morris, IL | Aug 2021
Great service, fast, friendly, great communication and easy
Katherine B. - Gardner, IL | Jun 2021
Very responsive, knowledgeable, and helpful.
Victor H. - Wilmington, IL | Jun 2021
they were helpful and accomplished what I was looking to do
Caleb C. - Morris, IL | Jun 2021
Matt Mallon and his team made this process so comfortable and streamlined. They were always very quick with responses and very informative when I asked questions.
Brenda C. - Coal City, IL | Jun 2021
due to the being able to explain in details information provided to me.
Jaime C. - Plainfield, IL | Jun 2021
It was a good experience, GR has a good system and they guided me through it.
Anthony M. - Varna, IL | Jun 2021
Guaranteed Rate made a complicated process very easy and understandable. The response time to any questions was phenomenal. We had a great experience.
Amanda L. - Joliet, IL | Jun 2021
Very helpful and knowledgeable with me as a first time homeowner
Kelsey K. | Mar 2021
Because of service was wonderful
Richard D. | Mar 2021
Very happy with the friendly service and staying on top of things that are needed.
Adam L. | Feb 2021
Answered all questions almost immediately, kind, spoke to not above, explained in simpler terms as appropriate, were respectful, helpful, kept in contact, shared upcoming expectations, honest and direct conduct of business
Jesus R. | Aug 2020
good rate. Matt Mallon was great to work with. great customer service and attention
Michael P. | Nov 2020
Matt was great to work with. Communication was very well kept through out the process.
Tephany O. | Feb 2021
They were amazing. All the trouble they went through to get information
Barbara R. | Aug 2020
Great people to work with. Very understanding.
Adam L. | Nov 2020
Matt and his team were with us all the way to the end
Frank K. | Aug 2020
My experience was easy a s enjoyable!
Tiffiny M. | Sep 2020
Matt Mallon was so kind and helpful throughout the entire process. He answered all of our questions and was always available when we needed
Ashlee K. | Oct 2020
Matt Mallon was beyond helpful and walked me threw each step of the process.
Rebecca E. | Nov 2020
Great customer service and they got the deal done
Daniel R. | Aug 2020
Matt Mallon and his team did an excellent job helping me with my process. Matt pushed for fast results. I couldn't be happier with how it was handled
Nino F. | Sep 2020
Matt is great to work with! His and his team are helpful and knowledgeable
Kyle S. | Oct 2020
My first home was a great experience with Guaranteed Rate everything went smooth with all the paper work no stress at all.
Omar B. | Nov 2020
Matt Malone and his team always kept me up to date.
Daniel L. | Dec 2020
Excellent customer service!
Mark D. | Aug 2020
Matt Mallon was excellent to deal with made the whole process very easy and timely
Richard R. | Sep 2020
Matt Mallon did a fabulous job with helping me fix my husband credit and helped and walked us through the entire process. This is our 2nd home we bought and this transaction went so smooth. Matt and his team are amazing.
Kevin G. | Oct 2020
Excellent process, great communication, Matt Mallon Amanda Dertz, and Courtney Torres were top notch. This loan was a family changer as we are not renters, but home owners. Thank you!
Richard A. | Nov 2020
Great Service and the loan process was fast and smooth.
Adan S. | Dec 2020
Matt and his team were great!
James M. | Jul 2020
Matt Mallon and Amanda were great to work with!
Ian W. | Jul 2020
You are very professional and thorough. And a pleasure to do business with.
Peter P. | Jun 2020
They did everything they said they would and more.
Shawn S. | Apr 2020
Service was quick, easy and professional. All personnel I dealt with were professional, competent and friendly.
Stacey B. | Jun 2020
Very fast responses. Made it an easy process twice now.
Daniel C. | Apr 2020
Easy process and kind customer service.
Demetra T. | Mar 2020
Made the home buying process very easy and enjoyable.
Andrew C. | Jan 2020
Working with Matt Mallon was excellent! Everything was super fast and smooth. I couldnt have asked for better service!
Stephanie H. | Jan 2020
Matt Mallon is a champ - very professional and great to work with!!
Donald K. | Dec 2019
They were very quick always kept me in the loop with things and the turn around was seamless!
Erin B. | Dec 2019
Matt was super awesome and made the process easy
Nicole B. | Oct 2019
Matt Mallon was great
Kristie B. | Sep 2019
We were very pleased after with our process having troubles with another company. It was easy and extremely nice to work with someone like Matt Mallon who listened and understood our situation. He worked very hard to keep us informed of every step and we very much appreciated it. Best company we’ve ever had to work with us by far!
Jessica E. | Aug 2019
The entire process was smooth. I loved the online application process and the electronic signing of forms back and forth. Very easy to do business with.
William B. | June 2019
Matt and Team out performed the timeline and competition. I had a never ending loan started with my "current" lender, who did not have experience, expertise, drive or passion which Matt and his team displayed and delivered. After (7) professional moves: Matt is the best, period. I strongly consider Matt the "rock star" in Mortgage Lending!!! Please recognize Matt and his team.
Richard M. | May 2019
Matt Mallon helped me so much and I appreciate it.
Brittany C. | May 2019
Everyone at Guaranteed Rate was so helpful, knowledgeable, kind and patient and made my 1st time home purchase so simple! Matt Mallon and his crew were ABSOLUTELY AMAZING!!
Elizabeth M. | March 2019
Matt was very helpful and made the process very easy!
John B. | February 2019
Matt Mallon was amazing the entire process. He quickly answered questions and explained issues easily for me to understand. He made this happen really fast and very easily.
Trisha B. | December 2018
From the very beginning, Matt Mallon was awesome!! He was able to answer all of my questions and let me know just what I could expect. He made the entire process easy. This can be a very stressful transaction, and Matt and his team made it as easy as possible. I will always refer Matt to anyone that asks and use him every time I can.
Nathan K. | November 2018
Very smooth process. No issues in the processing of buy my home. Very pleased.
Bryan A. | October 2018
Had an excellent loan officer to guide us through and helped with anything along with answering questions while going through the process. Thank you again.
Adam L. - September | 2018
Matt Mallon was great he helped us throughout the whole loan process I would recommend him to all my friends.
Brian B. | September 2018
Prompt, courteous responses to questions. excellent at perceiving what would be needed worked smoothly as a team
Nancy R. | August 2018
Matt did an excellent job and I would recommend him to anyone. He made getting a loan an easy process!
Nicole B. - August | 2018
Matt worked with tirelessly to help secure a home loan for me. Every time I had a question or concern he responded quickly and professionally. He was very patient and helpful through the entire process. I would highly recommend Matthew Mallon for anyone going through the home buying process.
Closed purchase loan - 5/20/2016
Matt Mallon was extremely helpful every step of the way and helped explain everything to a very inexperienced home buyer. I appreciated so much all the work he did for me and his availability to talk and help me understand everything.
Timothy M. - May | 2018
He was always there to answer any questions via call, email or text. Very knowledgeable and happy to help. He definitely had my best interest in mind and made sure I was looking at houses that were truly in my price range.
Closed Purchase Loan - 5/14/2016
Matt helped me from the very start of purchasing my new home all the way to the closing. He was very knowledgeable and helpful with advice and was always very quick to respond to any of my calls and emails!!!
Closed purchase loan - 5/9/2016
Matt is the best person we could have asked for, to have with us in the process of buying our first home. He is very straight forward with everything & is just amazing. He answered all of our questions (which there were A LOT of) & was extremely patient with us! We very much look forward to doing business with him in the future!!
Closed Purchase Loan - 5/14/2016
My husband and I were referred to Matt by our realtor to help us secure a mortgage for our first home. We were extremely satisfied with Matt's work. He is very knowledgeable! As first time home buyers, we were obviously new and unfamiliar with the process. When we met with Matt to sign the papers he explained everything so well so that we fully understood what we were signing. Matt answered all of our questions and made the process seem so easy. We were most impressed with Matt's responsiveness. Anytime we reach out to Matt, we had an answer within minutes. We are very happy in our new home and are so pleased that the process went to smooth thanks to Matt's knowledge and hard work. We would recommend anyone to Matt Mallon!
Closed purchase loan - 4/19/2016
Matt Mallon was very professional, answered all my questions and was always quick to respond to my calls and emails. He made the process of buying my first home easy and I felt confident in working with him.
Closed purchase loan - 10/21/2015
When choosing our lender we looked for someone who was knowledgeable, accessible and personable--Matt was all those and more! His vast knowledge & experience allowed him to overcome a couple hurdles with our loan process without a glitch. From the very beginning he told us he would get us to the closing table and into our new home and he did just that! Thank you Matt for your professionalism & dedication to customer service, you're the best!
Closed Purchase Loan - 10/13/2015
Matt was quick to respond to any questions we had, always kept us abreast of the process and followed through to closing with us. His knowledge of the mortgage products and his efficiency are fantastic. We would use his service if we purchase again and recommend him to all our family and friends.
Closed Purchase Loan - 10/9/2015
Matt was amazing from beginning to end. We were closing out of state, and he made sure we were aware of any changes and possible delays. He was always looking out for us in the end and gave us great advice. Our lawyer at closing gave Matt and his team high praise. He said he has never experienced a team on the same page and with such prompt responses, as Matt and his team did. We will definitely seek out Matt again, for future mortgages.
Closed Purchase Loan - 10/4/2015
Matt is highly responsive and very knowledgeable. He has expertly managed the financing and closing of 2 Maui properties for me in the last 2 years. Both where vary complex with several twists and turns. Nothing fazes Matt.
Closed Purchase Loan - 10/3/2015
Can honestly say he was the absolute best! Would not have wanted to go through any one else. Being that I am a young home buyer he made everything super clear for me and gave me the best possible options and even went above and beyond for me when it came to the lending process by looking into grants. I have already recommended him to people. Hands down the best person to work with when it comes to buying a home!
Closed Purchase Loan - 10/2/2015
Matt was available for questions and was particularly efficient and knowledgeable. He is A great combination of friendly and professional. I am pleased to recommend him.
Closed Purchase Loan - 10/2/2015
Matt is a wonderful person as well as an experienced professional. He takes the time necessary to keep you informed up to the minute. He knows the real estate financial business and gets the job done quickly. Matt is always our first and only choice for financing.
Closed Refinance Loan - 10/2/2015
The customer service and speed were great!
Todd S. - Diamond, IL | Nov 2022
I was referred, thru a friend, to let Matt be our lender. My husband and I were very satisfied! He was there to take every call, answer all questions, and even give his advice. We learned so much from Matt in the short amount of time he worked with us. Matt even took the time to work with us while he was at home. Matt will go above and beyond to help. There were a few times when things were crazy but he helped reassure us in the process. We will definitely be contacting Matt for future needs. We have already referred him to our friends and family. Thank you so much for all of your help! The process in buying our home was so easy. Great Job!!
Closed purchase loan - 10/2/2015
Matt Mallon helped us so much!
Gabriel S. - Wilmington, IL | Aug 2022
I gave this company a great rating because Matt Mallon was available at all times for me and my fiance! He also knew all the steps of the process we were going through, and he was also there for us emotionally!
Tamika W. - Chicago, IL | Nov 2022
Super easy and helpful to work with.
Joseph H. - Minooka, IL | Apr 2023
Matt was extremely knowledgeable and always called me back. Any questions I asked, he knew. He's an asset to the company! He also worked long hours and I remember talking to him on two occasions at seven and eight o'clock at night.
Closed Refinance Loan - 10/2/2015
Matt Mallon is the reason awsome guy
Steve D. - Morris, IL | Jul 2022
Matt Mallon was very helpful with his expertise, prompt replies and personalized assistance. We had a good experience.
Ademir C. - Minooka, IL | Aug 2022
People often think FHA will take longer, but we were cleared to close just 25 days from the initial pre approval application!
Jorge M. - Joliet, IL | Nov 2022
The whole team was great! Any questions I had they did not hesitate to help.. was very easy to work with!
Tina M. - Wilmington, IL | Mar 2023
If you have any questions . They answer you right away.
William C. - Morris, IL | Apr 2023
Matt Mallon has been helping me for years and was patient until we found the house we wanted. He always responded to calls and answered questions about any concerns.
Michael G. - Morris, IL | May 2023
Quick easy guidance throughout entire process.
Kelly L. - Coal City, IL | Aug 2023