What people are saying... What people are saying... Back to profile
Matt Mikhail and Henry Stucke were always extremely professional, polite and helpful. Everyone else that I dealt with online were equally professional and quick to respond. Title company rep was professional and efficient. Overall a great experience. My only gripe was the amount of supporting documentation needed but I suppose that is necessary. Luckily I was able to find them or it may have been a frustrating experience.
Kyle R. - Valparaiso, IN | Aug 2021
Excellent, friendly customer service. People take time to explain and are very patient.
Jorge H. - Springfield, NJ | Jul 2021
Process was simple, and any questions I had were answered very promptly
Emily J. - Waltham, ME | Jul 2021
Excellent customer service and great rates.
Sandra M. - Dallas, TX | Jun 2021
The process was very simple & fast; and our loan officer Matt Mikhail was phenomenal to work with!
Michael L. - Kyle, TX | Jul 2021
Mathew was really responsive and very helpful and informative, he was patient and respectful
Kristin M. - Tucson, AZ | Jun 2021
I loved the transparency of information and rapid follow up to move along the process!
Erendira S. - Munster, IN | May 2021
Fast responses, efficient, no hiccups, friendly
Matthew C. - Marlette, MI | May 2021
I was treated well and questions answered fully, everyone did a great job helping get things done
Scott H. - Frankston, TX | May 2021
I found it a pleasure to work with my agent Matt Mikhail. He was very good in explaining everything to us and made the process go smooth.
Henry R. - Flemington, NJ | Apr 2021
Responsiveness of staff. Ease of communication via telephone and email throughout loan process.
Ashley C. - Country Club Hills, IL | Apr 2021
I had a complex loan and you all were willing to work with me through it
Brian C. - Pacifica, CA | Apr 2021
Was very effortless and frictionless experience and always had someone to quickly contact and answer questions
Gregory J. | Mar 2021
Very professional team to help me refinance my home. The team was very knowledgeable and helped walk me through every step of the way. The closing was also very quick and seamless.
Colby Z. | Mar 2021
Matt and team have been and fast and great to work with.
Jerry N. | Mar 2021
Matt Mikhail, Mortgage Specialist did a wonderful job. He ensured regular communication was ongoing throughout the entire process. Matt was very responsive when I had questions or issues during the loan process.
Thomas P. | Mar 2021
The process was described in detail up front, what to expect next, who to contact with questions. Easy online document uploads. Team were all responsive.
Veronica S. | Mar 2021
I feel that I got a good rate and overall the refinance process was easy.
Alicia G. | Mar 2021