What people are saying... What people are saying... Back to profile
Because, they did a satisfactory refinance on my home.
Theresa M. - Lynwood, IL | May 2021
They were very helpful and walked me through anything I didn’t understand. Whenever I called they always called me back right away.
Robert N. - Montgomery, IL | May 2021
Maureen is excellent and super helpful to work with. She cares about the outcome and explains situations thoroughly.
Karen C. - West Chicago, IL | Apr 2021
They approached loan application through a step-by-step process, which helped me stay on track, sending frequent reminders and all of it was digital, so there were not tons of papers I had to keep track of.
Kaylee E. - Glendale Heights, IL | Apr 2021
really enjoyed the process. very professional. and being entirely online really helped
David M. - Dekalb, IL | Apr 2021
Everything went very quickly and smoothly.
Lily K. - Lisle, IL | Apr 2021
Maureen was great! always answered questions in a timely manner
Corey H. | Mar 2021
Everyone was extremely helpful and made this process feel less daunting for first time buyers who didn’t know what to do.
Miranda S. | Mar 2021
Maureen Lein was very knowledgeable, and she walked me through the process to make it easy.
Gail S. | Jan 2021
Easy systems in place. Very knowledgeable staff.
Marc H. | Oct 2020
Maureen was great to work with!
Michelle D. | Jan 2021
Very efficient and friendly.
Hector V. | Oct 2020
Maureen, Carla, and the whole team were great!
Craig W. | Nov 2020
Maureen Lein was amazing. She was so patient and helpful through the entire process. Truly a wonderful person!
Phillip T. | Jan 2021
Maureen Lien was always available for questions and made the process as stress free as possible.
Michael K. | Aug 2020
Quick, efficient, painless close. Great people, great communication, pleasure to work with.
James R. | Nov 2020
Always available for any kind of issue
Christine L. | Dec 2020
Because the loan officer took time to answer any questions I had.
Ramona M. | Jan 2021
They did a really good job helping me
Gheorghe Z. | Jul 2020
Everything went very smoothly with my refi.
Ingrid W. | Jul 2020
It was a great pleasure working with Maureen Lein. She was very responsive providing the accurate info all the time.
Kristijan A. | Jun 2020
Maureen and her Team did and Excellent job
Willie S. | Apr 2020
Superior communication, painless process.
Jane S. | Nov 2019
My Loan Officer helped me in every way possible.
Peter W. | June 2019
Maureen Lein is on it. She reduces the stress surrounding the entire process from start to finish.
Jennifer R. | May 2019
The online portal was very helpful for a first time buyer like myself, as was my agent Maureen Lein.
Bennett H. | April 2019
Maureen was super helpful and knowledgeable. She went above and beyond!
Angela M. | March 2019
Maureen made the loan process easy and explained everything I needed to know for my first home loan. She made the process less stressful
Kelsey T., September 2018
I loved that we where told a date that we where closing and we closed on that day. There where no hiccups along the way. Maureen was great to work with. I really appreciate how she kept on top of things and she got it done. We’re now home owners and we couldn’t be happier.
Rogelio S. | August 2018
Maureen Lein is an understanding, caring and professional lady. Guaranteed Rate is lucky to have her as an employee. She deserves a raise!!
Andrew H. | August 2018
Very good service, the Lein Team did very well helping me through the loan process. Great Team at Guaranteed Rate to work with, and would do it again in the future. Very knowledgeable crew and very friendly, prompt and detailed!
Craig K. | August 2018
Maureen and her team are excellent. We have used her 3 times already and will definitely use her again. I would recommend her and her team to anyone they always do a great job.
Jason D. | July 2018
Maureen was great to work with! She made the process extremely easy!! Thank you for your help!!
David A. -Montgomery, IL | MAR 2016
I was very happy with the process of my loan. Maureen and her team went above and beyond for me. They were very professional, which that seems to be rare these days with other companies. Thank you very much
Dawn G. - Plainfield, IL | JUL 2016
Maureen was a delight to work with during our recent home purchase. Her attention to detail was excellent and follow up was great. I would highly recommend her to anyone looking to purchase a home.
Don Smith - 2/13/15
Our family had the most amazing experience working with Maureen and her team. Getting a mortgage can be a very daunting task with all the paper work, communication between multiple parties and strict timeline expectations from the seller and bank. Maureen made our mortgage process seamless and walked us through all aspects of our mortgage and got us the best rate. I strongly recommend anybody looking to finance a home to speak with Maureen. You won't regret it!
Closed purchase loan - 2/13/2015
Maureen is an awesome person to work with. She will do whatever she can for you. She also tells you everything up front so there are no surprises. She made the process very smooth and less stressful then it has been in the past with other companies. I highly recommend her.
Patricia Collins - 2/19/2015
My wife and I have done business with Maureen for several years now and have a great experience each time. We decided to refinance recently and went directly to Maureen because we knew she extremely responsive to our needs and knows the business inside and out. She is very knowledgeable but can talk with you on a level that makes everything clear and easy to understand. I would not hesitate to work with Maureen in the future. Top notch!
Closed refinance loan - 2/19/2015
I cannot say enough about the outstanding service we received from Maureen! We went to a big bank and were told we didn't qualify for a conventional loan and would have to do FHA. We decided to get a second opinion and shop around--that's when Maureen was referred to us. She not only ensured us that we did in fact qualify for a conventional loan (which will ultimately save us thousands upon thousands and enabled us to by a fixer upper to turn into our dream home), but also walked us through the process of buying a home for the first time. There was no one we found to be more knowledgeable!
Closed purchase loan - 2/22/2015
Maureen was a pleasure to work with. She was extremely knowledgeable with the refinance process and very attentive to my specific needs. She was very responsive to my particular situation and again extremely helpful when it came to any questions that I had. Maureen followed through with every process in a prompt professional manner making my experience working with her exceptional. I would highly recommend her to anyone seeking guidance with a refinance loan.
Closed refinance loan - 3/4/2015
I have to say I was very happily surprised how simple the process was to refinance my home. Maureen was in touch with me every step of the way and again I have to say I was impressed with how quickly she always got back to me if I had any questions! She was always able to answer my questions and explain things to me clearly. I highly recommend Maureen for your mortgage needs! She is very professional, knowledgeable and gets things done!
TJM Hall - 4/6/2015
Maureen is the best in the Naperville area. She has refinanced us several time and each time the service gets better and better. There is no doubt that when buying or refinancing you should work with Maureen. A true professional in the industry.
Closed refinance loan - 04/27/2015
I experienced the sale from hell and Maureen remained steadfast throughout and made the transaction as smooth as possible. She is the ultimate professional and guided me and shepherded the process every step of the way. I would not hesitate to recommend Maureen and Guaranteed Rate to anyone looking to secure a mortgage.
Closed purchase loan - 10/2/2015
Maureen and her team provided such an easy and quick re-fi, and with such a good rate, that I've recommended her to others knowing they'd get the best available rates.
Sean Jolka - 9/15/2015
At first I was skeptical, but was proven wrong beyond measure. She was dedicated and persistent in seeing my loan approved regardless of the challenges I had and those that arrived in the midst of the process. My end result was exceptional and I saved a lot in comparison to the competitors.
Closed purchase loan - 11/11/2015
Maureen was an absolute godsend. Our purchase was extremely complicated because of some issues with the seller to the extent that Maureen and her team had to re-do our entire loan and she still was able to get everything done by our original closing date. She was very patient with us and very quick to respond to any questions we had (we're first time home buyers) even if they may have been dumb questions. After working with Maureen, I feel comfortable and knowledgeable about the whole process from top to bottom. I will never use anyone else. Maureen is the cream of the crop, hands down.
Jessica Blackburn, Plainfield, IL - 12/3/2015
When selecting a lender to work with, Maureen was an easy choice from the beginning. As a first time home buyer, I truly appreciated that Maureen went above and beyond to make the process smooth and stress free when it could have been overwhelming and confusing. She took the time to thoroughly explain every detail in a way that made sense to me and answered all of my questions quickly and confidently. Maureen made it easy for me to make the best decisions with our purchase by providing all the information necessary and answering questions I didn't know I had!
Closed purchase loan - 12/17/2015
Absolutely the best from start to finish. Maureen and her team are true professionals and the best experience I have ever had dealing with mortgages. You would be crazy not to contact Maureen and get her help with your mortgage process.
Closed refinance loan - 2/16/2016
I was very pleased with Maureen and her team. I was very satisfied with the high level attention they displayed towards.
Ivory M. - Chicago, IL | Dec. 2015
We simply want to thank you, thank you, a million times thank you for everything you’ve done for us to get our new home. You’ll never be able to understand what a huge moment for our family is to be at this point in our lives but we’re eternally grateful for you being part of this journey!!!
Ralph A. - Naperville, IL - 9/14/2015
The process was well outlined, and Guaranteed Rate stayed in close contact to assist the deadlines.
Maureen and her staff were wonderful and on top of everything that needed to be done for my mortgage. I will use Maureen again if I need a re-fi or a new mortgage, she was wonderful to work with.
Meggan P. -- Bowlingbrook, IL 8/4/2014
Maureen's guidance, clarifications and re assurances throughout the process were much appreciated.
Matthew F. 08/12/2014
Maureen and her staff were wonderful and on top of everything that needed to be done for my mortgage. The last mortgage I received they made me feel like a criminal but this time it was very smooth and easy. I will use Maureen again if I need a refi or a new mortgage; she was wonderful to work with.
Meggan P. 08/11/2014
Maureen, thank you very much. After what I have heard from my other friends about the home loan approval process I was always anxious but you really made the entire process smooth and hassle free. I have to say I am really impressed with the level of professionalism and communication you have demonstrated. Thank you.
Avinash and Vanaja K. 08/11/2014
Maureen's guidance, clarifications, and reassurances throughout were much appreciated!
Matthew F. -- Naperville, IL 7/12/2014