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I had a really great experience with Guaranteed Rate. My loan officer was a pleasure to work with, and he always there to help me with any questions or concerns I had. This was not the service I expected from an online business, and I was greatly impressed!
Kathrine C. | April 2019
Everything went so well. Terry Groff was with us every step of the way. Thanks!
Bailey G. | April 2019
Max Martinez and his team, especially Stephanie Malak and Erika Medina, provided excellent service throughout the loan process. The reason Guaranteed Rate got our business is because of the initial call I had with Max. While other loan officers/companies were evasive, asking for more and more info before being willing to answer my questions, Max tried to answer every question I had without demanding private info first. He was always cordial, helpful, and responsive throughout the process. So...
Virginia W. | March 2019
Things were well explained and very fast than we expected and also a very good team
Saratu A. | January 2019
I was going to cancel the loan, but after speaking with Billy Schaffer and had the advantages of the loan explained to me, my wife and I proceeded with the loan. They went through lot of extra work and I certainly appreciate it
Ernest C. | December 2018
Very friendly, and gave me useful information. Max was quite helpful from the beginning of the process.
Brian S. | August, 2018
Max Martinez was great! He made a difficult appraisal issue much better.
Susan B. | July 2018
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