What people are saying... What people are saying... Back to profile
excellent service and ease of use
Sylvestre M. - Oakland, CA | Sep 2021
May was extremely helpful throughout the whole process.
Julian R. - Oakland, CA | Sep 2021
Our loan officer May Montana was wonderful.
Victoria M. - San Francisco, CA | Aug 2021
Despite how difficult and time consuming it was to refinance a below market rate (BMR) housing, everyone at Guaranteed Rate worked tirelessly to make it happen.
Tselate M. - San Francisco, CA | Jul 2021
May Montana was extremely helpful throughout the process and got us a great rate.
Robert L. - Lake Oswego, OR | Jun 2021
They were so incredible to work with! Answered all my questions in a timely manner. Communication was wonderful! I felt like we were a team throughout the entire process. Home run with Guaranteed Rate!
Misty B. - Bandon, OR | May 2021
Our mortgage broker was extremely helpful in getting us our pre-approval and walking us through the process.
Joefrey K. - San Francisco, CA | May 2021
Mostly because of how personable and available May Montana was during the whole process.
Craig C. - San Francisco, CA | Apr 2021
Dan and May did a great job in helping me and answering my questions.
Stacy K. | Mar 2021
I''ve worked with May at Guaranteed and she''s detailed, explains the process very well. Easy to work with, trustworthy
Paula F. | Mar 2021
May Montana was absolutely amazing! She was not only helpful professionally but helped walk us through all the steps very patiently and helped when we were having freak outs!
Malinda T. | Mar 2021
May and her team were outstanding communicators. Their advice was extremely helpful.
Sylvestre M. | Aug 2020
The customer service was excellent and Guaranteed Rate was on time with every deadline. Working with Guaranteed Rate helped ease the normal stresses that come with buying a house and getting approved for a loan.
Christina N. | Sep 2020
May and her team operate in a way that suits me.
Laural A. | Nov 2020
Our loan officer (May Montana) was extremely helpful and very nice to work with.
Noah C. | Jan 2021
May Montana is great to work with..this is the 3rd time she has helped us with our mortgage and we keep going back bc she is so good and trustworthy!
Marcie S. | May 2020
excellent customer service from intelligent and helpful people! special thanks to May.
James C. | May 2020
We got prompt, very personalized service from May Montana, as well as a great deal on the mortgage.
Kathleen G. | May 2020
May Montana was excellent!
Melody H. | Mar 2020
The people! We really enjoy working with May Montana and everyone else that helped us refinance.
Eric C. | Mar 2020
Great and friendly service
Ricky L. | Mar 2020
Quick, friendly and proactive service!!!
Martin S. | Feb 2020
May and her team were great!
Richard A. | Jan 2020
May Montana is awesome. Increase her bps!
Kenichiro H. | Dec 2019
Great communication and patience
Catherine N. | Dec 2019
My broker May Montana is AMAZING! She is a TRUSTED partner in all my financial decisions
Randy S. | Dec 2019
Quality of service, great rate, ability of team to work through a complicated loan scenario.
Colin F. | Sept 2019
May and her team were awesome ! Fantastic job helping me select product and rate. Very efficient processing. I felt that they shepherded me through the process very effectively. May was my champion on a quick close !!
Colin F. | Sep 2019
May Montana was amazing. She made the process clear, simple and smooth.
Garrett G. | Aug 2019
May Montana is absolutely wonderful and competent and communicative. Her entire team made the whole loan process incredibly stress-free! I will highly recommend her team.
Mary D. | July 2019
The team and structure of the group is amazing. Especially May Montana who is the ultimate professional and patient, a quality rarely found in the industry.
David L. | April 2019
May has been a wonderful person to deal with on this.
Richard D. | April 2019
May Montana and her team were very helpful in explaining things to me. I was very new to the home buy process and May and her team made it very easy for me to understand what was going on and what needed to be done. I highly recommend Guaranteed Rate.
Dylan F. | May 2018
May Montana was my broker in 2013 when I refinanced, and she was excellent so I called upon her again. May gets the job done with the best possible outcome.
Cynthia G C. - San Francisco, CA | JUL 2016