TestimonialsCustomer testimonials Back to profile
You all were fantastic!!! We needed a quick turnaround time on our new home you Kristin and her team made it happen. Thank you for all that you did for us :) We WILL be using you again!
Casey A. | Oct 2019
Because Kristin Vaughan-Dail and her entire team were absolutely incredible from start to finish!
Zachary D. | Dec 2019
I shopped around and Guaranteed Rate provided me the best in service, rates and loan information to help me with my home shopping experience. Excellent customer service, complete transparency in regards to rates, terms, and service. Quickest turnaround time ever! I will recommend them to all my friends and family. :) Shane and his team are AWESOME!
Linda W. | Dec 2019
Shane and his team made the process very easy. They were automated and professional with their entire process.
Jhubin M. | August 2019
An incredible experience from beginning to end. My loan situation was unique (to say the least) and Shane and his team did everything possible to make sure I was able to get the home of my dreams and close on time. I will continue to recommend Shane to anyone and everyone I know. The transparency and candidness was also very appreciated. Thank you!
Ann A. | Aug 2019
I could not have asked for a more professional, efficient, and seamless process! Kristin and the entire team went above and beyond to expedite the process to ensure a quick and successful closing on my new home. I would highly recommend the team at Guaranteed Rate!
Ellen Z. | July 2019
The team was on top of it and did a great job handing me off to the next person in the process. Thanks!!!
Preston H | June 2019
We had the best experience with the Masterman Dail group at Guaranteed rate!!! As first time home buyers, we had know idea what to expect or how to do any of this! Kristin was there to answer every question and make the process so incredibly easy. Not only that, we got the best rate of any bank we checked with! Combining amazing customer service with the most competitive rate and easy processes - what more could we have asked for? We thank you guys for being such a big part of our dream come true!
Holly P. | February 2019
Great execution and back office team to go along with Shane Masterman, our loan officer.
David H. | December 2018
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