What people are saying... What people are saying... Back to profile
The team continued to follow up to ensure I was aware of the entire process.
Eboni H. - Richton Park, IL | Mar 2022
They were very professional Answered every question and they made me feel really comfortable!!!
Traymane B. - Chicago, IL | Dec 2021
The service was very professional,proficient, reliable
Rochelle D. - Chicago, IL | Dec 2021
I thought Melanie McQueen was very caring. Mr Bailey moved things right along.
Vera W. - Chicago, IL | Dec 2021
The whole team was reachable, quick to respond/reply, patient and informative.
Jane L. - Chicago, IL | Sep 2021
Earl Bailey is a rockstar. I was thoroughly impressed with his skills and experience. He answered all of my questions, as did his team.
Kevin J. - Homewood, IL | Nov 2021
The loan officers are very knowledgeable and kind
Tiffany H. - Chicago, IL | Sep 2021
They help to make my dream come true.
Charolette G. - Chicago, IL | Aug 2021
Being fast with the process.
Calvin N. - Dolton, IL | May 2021
Guaranteed Rate jumped right in and made everything happen in a timely fashion. They were able to help me understand the process and the team has a great work flow. Everyone has excellent customer service and they are very thorough until the very end. My loan officer was by my side during the closing and that felt very professional and personable.
Lyniece B. - Chicago, IL | May 2021
The staff was superb, especially Catherine Okoroh! She crunched the numbers, got our debt down, and made it happen!!!
Patricia S. - Chicago, IL | Nov 2023
I have been working with Earle Bailey for over a year and this process and he hands down has been one of my most valuable resources during this process. Well-informed knowledgeable and, able to find answers that he doesn't have. Can't say enough about his professionalism and customer service. Give him a raise or bonus or both
Nicholas H. - Chicago, IL | May 2021
Professionalism, responsiveness, helpfulness
Glen C. - Westmont, IL | May 2022
They are the best in the game...
James W. - Chicago, IL | Aug 2022
Catherine Okoroh was a pleasure to work with throughout the entire process. She was responsive, informative, transparent and trustworthy.
Angela G. - Chicago, IL | Oct 2022
Great and personable customer service.
Danielle T. - Baltimore, MD | Nov 2022
Because they really worked hard to help me out
John W. - Chicago , IL | May 2023
I started working with Catherine, almost 4 years ago. She has provided great guidance and professionalism, all the way through. She provided me with a path to home ownership. And, I am now a homeowner.
Tiffany J. - Chicago, IL | Jul 2023
Because they are efficient and ready to help you.
Atinuke O. - Chicago, IL | Oct 2023
I have worked with several other lending companies but you all were efficient and fast and made sure I was informed about the home buying procss.
Latoya W. - Chicago, IL | Nov 2023