I was completely new to the home buying experience, intimidated and full of questions. I’m also self-employed which creates its own challenges. Melissa was patient, kind, and available throughout the process. She explained what to expect, answered questions and kept an eye on our loan from the very start through escrow. She even checked in on my husband and I afterwards to see how we were doing. I would, and will, recommend her highly.
Alix F. | November 2017
I had trouble with some emails that kept going into a guaranteed Rate’s spam folder. AMD as a foreign buyer i had a few troubles meeting all the loaners exacting requirements. I had a few glitches with my Guaranteed Rate uploading portal when I was out of the country but my contact there, Melissa Loeffler, and the staff that worked under her were all first class, helping us navigate the process with clarity, infinite patience, and good humor. I would Definitely recommend Melissa and her team...
Peter S. | June 2018
This was a wonderful experience. I’ve used several other companies in the past and Guaranteed Rate is the way to go! I would recommended it above anything else!
Morey M. - May | 2018
"They" say the 3 most stressful things in life, are a wedding, having a child, and buying a house. As I "close" the book on the 3rd of 3, I have to say, Melissa made the house buying the LEAST stressful of them all! She made the terrifying thought of obtaining a mortgage loan so stress and pressure free. She was amazing, accessible, and nothing short of easy to work with. From every question answered in a timely manner to just simply taking time out of her day JUST to check in! Have found my go...
Justin A. - September | 2017
I have been working with Melissa for some time now and MUST say that I have never worked with someone as extraordinary as she is. She is an anomaly in this business. SO many other do the bare minimum and Melissa goes far beyond anything I have ever encountered. It is a pleasure to work with her on transactions and I trust no one else with my clients. She handles each client of mine as if they are her only client and takes time to baby step the entire process with them so the feel comfortable...
Brian Stevens w/ Rodeo Realty - September | 2017
Melissa Loeffler has made us the happiest homeowners in Santa Monica! She just refinanced a second home for us and not only did she secure the absolute lowest interest rate available, she made the normally insane application procedure and due diligence madness a total breeze. We did everything online without having to leave our house. Even the notary came to us for the final sign-offs. The easiest and best mortgage refinance we have ever experienced. We might even refinance our primary...
Neal & Tippi Dobrofsky
In addition to being the kind of mortgage specialist who finds and secures the best loan products for my clients, Melissa takes her services to the next level which I like to refer to as "the Church of Quality." In this arena, not only are my buyers informed about loan products that will best suit their needs, Melissa also proactively advises them about the lending process overall. Clients consistently report back to me that they really feel their loan interests were served, and that they felt...
Shelly Palmer Realtor, Sotheby's Intl Realty
Melissa has been my “go to” loan broker for some years now. This is because I know that if a loan can be done, Melissa does everything in her power to make a deal happen. She comes from a position of service to the client and because of this, I know that everything that is necessary to complete a transaction is being done correctly and in a timely manner. If she tells me something can be done, I know it is true and will move forward accordingly.
One other thing I value enormously and try hard...
Andrea Curran Realtor, Snyder Sutton Real Estate
I've been in real estate sales for well over 30 years. I deal with a lot of business managers and attorneys in the entertainment field. When it comes to trusting one of my clients with a qualified lender, Melissa Loeffler is at the very top of my referral list. I know that she will take excellent care of my clients and will help make the transaction worry-free...At least as far as the loan is concerned! I love working with her and you will too!
Lou Woolf Estate Director, Rodeo Realty
As a realtor with Berkshire Hathaway HomeServices, working closely with a professional and experienced mortgage professional is vital to the successful closing of every transaction. The responsibility that comes with referring my clients the right mortgage broker is one that I take very seriously. I have had the pleasure of working with Melissa Loeffler on numerous transactions over the last 6 years. She is a consummate professional, and knows her business inside out. Her attention to...
David Krygier, Berkshire Hathaway Home Services
Melissa Loeffler is the ultimate and consummate professional in her work as a mortgage broker. Her knowledge of the mortgage industry is second to none. Melissa is a fierce advocate for her clients and seeks to provide the ultimate satisfactory experience when closing a mortgage. We had an outstanding experience when we purchased our home, and subsequently refinanced our home with Melissa. I have and will continue to highly recommended her to all of my friends and family.
Tianna Swede-Laskin, Santa Barbara, CA
My agent Melissa Loeffler was very helpful and attentive to all my needs during my refinance. I was extremely satisfied with Melissa Loeffler and would highly recommend her to friends, family and clients.
Daniel C. Porter Ranch
Melissa Loeffler, provided us with excellent customer service. She kept us abreast of what documents to expect and answered our questions as to what some of the information was used for. We received a call from Melissa as soon as the property was officially recorded
Cynthia D. Los Angeles, CA
My loan officer 'Melissa Loeffler was extremely helpful and professional throughout the whole process and made my loan refinancing as smooth as possible. I would highly recommend her to anybody I know and for sure will use her again in further as I am doing it right now for another loan transaction.
Fred V. Calabasas, CA
The process was stressful in terms of gathering all of the required information. Melissa was extremely helpful and spent a lot of time explaining things and helping us through the process. Melissa is top notch
Corey S. Culver City, CA
Melissa Loeffler is a consummate professional. Not only is she knowledgeable, with the lending landscape, she is personable and like-able. Above all, she’s honest and trustworthy. In all my dealings with Melissa, which has been many, she continues to go above and beyond my expectations.
Brian D. Westlake Village, CA
I worked with Melissa Loeffler in your West Los Angeles office. She held my hand through the entire purchase process and was excellent. At the time of choosing the loan I've found only bad news in the past, but in this case the surprise was a pleasant one, Melissa was able to secure a better loan for me than expected. Thank you so much!
Michael M. Cambria, CA
Melissa answered every question we had regarding the loan. She was available to help at a moments notice. Which was especially helpful trying to process a 30 day loan when time is of the essence.
Jaxon M. & Jax T, Topanga, CA
Melissa was lovely and very helpful during my purchase. It was a concurrent sale with my home and a purchase. The process went seamless.
Tami R. Pacific Palisades CA