What people are saying... What people are saying... Back to profile
Great communication, but at times there were some mixed information on numbers and making sure they align across documents.
Shane D. | Apr 2020
Personal attention. expedited loan
Gregory Y. | Mar 2020
friendly and professional service
Stephen S. | Mar 2020
Everything was professional yet personal. Michaela is the Best! Ragan and Kelly were excellent as well!
Cynthia M. | Mar 2020
Michela and Ragan are AMAZING!
Brittany R. | Feb 2020
the people I worked with at Rate and the service I received
Thomas S. | Feb 2020
Long term relationship with the loan officer
Gregory Y. | Feb 2020
Everything went really smooth. Michaela was always quick to respond to my emails with questions and concerns
Shayna M. | Jan 2020
Excellent customer service and competitive rates.
Stanley M. | Jan 2020
Because everyone made things go smoothly and make sense and I had the results I wanted in the end.
Diana S. | Oct 2019
Easy to work with. They kept me informed the entire time.
Nancy S. | Oct 2019
We've done this process four times...and Michaela and team, by far, made this the easiest experience yet. We loved how secure everything was (versus just sending really sensitive documents by email, uploading it to the encrypted portal!). Also, in all three previous mortgages we got, we weren't allowed to count stock as income, even though it was on our W2 and we had multiple years documenting its value. Given that about half of our income is stock, this was really really frustrating ---- not the case this time! We were thrilled that Guaranteed Rate understands that tech professionals are paid in equity. Finally! I never thought I'd say this, but I have a favorite lending company now. A HUGE thank-you to Michaela for taking the time to talk to us about options, keeping us extremely well-updated via email, and her incredible team (Shout-out to Ragan for driving all the way up to Boulder to attend closing!). You guys are simply the best out there. Thank you.
Ivan L. | Sept. 2019
Michaela was excellent! I have worked with many Lender's (as a Real Estate agent) and her communications skills and responsiveness were considerably better than anyone I've worked with. I will highly recommend her to all my Buyer's.
Judith H. | August 2019
Michaela and team are sharp, diligent and pro-active. They make the loan application process as easy as possible and help tremendously by being one step ahead of anything the underwriter may need. I'd definitely recommend them and plan to always use Michaela and team for mortgage needs in the future.
David A. | May 2019
Michaela was an absolute gem to work with and made every step of the way effortless!
Maggi S. | May 2019
Working in the cannabis industry, I was very apprehensive to begin the home buying process. I cannot find the proper words to describe how easy and stress free Michaela made this process. She made this process so easy and hassle free that I never worried for a single minute that we would get our loan approved. There is every reason to use this service and absolutely no reason to look elsewhere. If I could rate her higher than 10 I would every time!
Megan D. | April 2019
Michaela made this process so fast and simple, we were blown away. Guaranteed Rate will always be our first choice.
Megan D. | April 2019
Absolutely , Michaela and her staff were amazing. They simplified the process and just had a steady flow to the whole loan. From the appraisal, to the closing, they did everything they said they would. Friendly, accommodating, and timely. Can't thank them enough !!!!
Grant H.| March 2019
Michaela Philips is great. This is our third loan through Michaela and we plan to continue working with her in the future.
Justin K. | March 2019
The survey says it all. The process was easy, and the communication was clear and complete. I was very satisfied with all the final numbers. Thank you!
Brian R. | March 2019
The absolute best loan experience of our lifetime. We have purchased ten homes so far, and this was the easiest and least stressful process we have ever experienced. I would recommend Michaela and her team for any home loan or refinance. We were concerned with both of us working in the cannabis space, but they put our minds to ease, and it was all a very positive experience, and we can only thank this team for that! Thank you from the bottom of our hearts!
Jacquelyn A. | January 2019
Thank you for all the hard work!
Dennis D. | September 2018
I had a great experience! Every time I had a question, some one returned my call and explained it to me. I would definitely use this company again!
Megan S. - June | 2018
Robert M. | June 2018
Very helpful and prompt through this whole process. Made the stressful event of buying a home a pleasure and way less stressful.
Leslie O. | June 2018
Michaela and her team did a phenomenal job supporting our home purchase. Michaela ensured we had a note of funding on a weekend while she was skiing! Also her team was good to deal with, and provided specific requests for documents needed. Great job all!!
Randall B. | JUNE 2018
Michaela Phillips and her Team were absolutely amazing to work with! They made the entire process a breeze. Every individual we interacted with went above and beyond. Michaela repeatedly went out of her way to keep us well informed and ahead of all requirements. Michaela's team all worked flawlessly together. Guaranteed rate truly made our experience of obtaining our first home Loan a positive one! We will be Michaela's clients for life!! Thank you Michaela, Kelly, Melanie, and every one else I forgot to mention! We could not be more happy, thank you for everything!
William S. - April | 2018
Michaela and her team are the best ever. From start to finish, they were incredibly trustworthy and knowledgeable, quick to respond, and made sure all of our questions were answered in a timely fashion. As first time home buyers, they made the process easy and enjoyable. We are so grateful for Guaranteed Rate and couldn't love our new home more!
Leah S. | October 2017
Michaela and her team were professional and efficient and it was a pleasure to work with them.
Paula U. | 6/23/17
First time home buyer; I was initial convinced I wasn't going to be able to afford/get a loan. Michaela made everything smooth and easy.
Stefan L. | 8/30/2017
Michaela Phillips was great!
Ralph M. | 4/4/17
Everything went very smooth and seemed to be well coordinated. The online signing of the documents worked seamlessly - I wish the actual closing could also be done online.
Jonathan T. | 12/09/2016
Michaela and her group made it very easy for us to refinance two properties. They did a great job!
Beth H. -Louisville, CO | MAR 2016
Our loan officer was very helpful, but the process seemed somewhat burdensome and redundant.
Stephen T. - Boulder, CO | Dec. 2015
Michaela Phillips was my loan officer for this re-fi. She also did my mortgage when I originally purchased the property 3 years ago. Michaela is the reason that I choose GR. She is amazing! She goes above and beyond in running scenarios, giving options, and answering my many questions. Top score goes to Michaela!!
Victoria G. -- Louisville CO 4/3/2015
Michaela was a godsend. She went above and beyond to accommodate any question or problem that came our way. She devoted her personal time to helping us get through the home buying process. Michaela was amazing!
Michael Y. -- Hugo, CO 4/21/2015
Michaela is awesome! I recommended her to my neighbor yesterday.
Jennifer B. – Denver, CO | May. 2015
Michaela is GREAT. Very Professional and timely in her communication and details. She was VERY helpful
Victoria R. – Boulder, CO | Apr. 2015
Michaela is awesome! She is responsive, patient and I felt like I had a real partner in the process. Michaela and her team made everything very easy and did a great job of offering me options and explaining each step.
Lisa P. -- Boulder, CO. 10/20/2014
Michaela was professional and provided excellent support throughout!
Kali M.-- 8/31/2014
Micheala was personable and did a great job with this loan! Everything has been grand so far!
Timothy L. -- Broomfield, CO 4/24/2014
Not only was the experience positive, it was also the most efficient. Most bank's will take 30 days or more, and Michaela was able to get everything accomplished in 3 weeks! I got a personalized experience with Guaranteed Rate. The team I worked with was prompt with all communications and made sure to achieve the best rate for my situation.
Emily O. -- Lafayette, CO 4/14/2014
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