What people are saying... What people are saying... Back to profile
Because Michael Brown was fantastic throughout the process. Very knowledgeable and prepared.
Michael D. - Medford, MA | Apr 2022
Michael was there every step of the way, walking us through the process. We had a lot of moving parts on our end and he went above and beyond to help us get to the finish line.
Venessa G. - Randolph, MA | Mar 2022
Because they worked hard to get me approved
Marie S. - Brockton, MA | Feb 2022
It was so effortless and smooth process. Everyone answered any questions I had quickly and efficiently.
Ursula M. - Lowell, MA | Nov 2021
Very easy to work with. No complaints whatsoever
Michael B. - Peabody, MA | Oct 2021
You guys did an excellent job.
Juan M. - Randolph, MA | Aug 2021
Michael Brown and his team were attentive and helpful through the entire process. They were always available to answer my questions along the way.
Thomas K. - West Bridgewater, MA | Jun 2021
Smooth transaction from the beginning to the end.
Bassam I. - Norwood, MA | May 2021
The online application process made it much more efficient and the Loan Officer Mike, Joyce, and Hannah really helped me stay at ease and kept me well informed throughout.
Jennifer C. - Shrewsbury, MA | May 2021
Very helpful and easy to deal with
Matthew R. - Norton, MA | May 2021
Very competitive rate! Also the online portal is easy to use and our loan officer was very helpful throughout the process.
Monique P. - Arlington, MA | Apr 2021
We used Guaranteed on our original loan and we were able to communicate with Mike Brown over email and immediately get the information we needed. Rocket Mortgage, Wells, etc all require that you call them and let them pitch to you.
Michael B. | Mar 2021
As always, Mr. Brown was exceptional to work with. Very attentive, informative and quick with getting answers. The process was done electronically which was super easy, convenient and most importantly securely. This is my 3rd or 4th time using Guaranteed Rate and Michael Brown. I see no reason to ever look anywhere else!
Jaime M. | Oct 2020
Everyone was really informative and friendly, and responded in a timely manner.
James C. | Jan 2021
Michael Brown in particular did an excellent job in handling all of our needs and issues as they came about. He was always answering the phone and able to explain things easily.
Nicholas F. | Oct 2020
I''ve worked with GR twice now. Both times Michael has gone above and beyond to ensure I got the home I needed for my family.
Courtney T. | Jan 2021
Amazing work of Michael Brown and his team
Andres U. | May 2020
The process was fast and easy.
Erin R. | Apr 2020
Everything that they needed from you is laid out on their website that you can upload files once you collect retrieve the data required. The to do checklist system on the site was great and the ability to do a lot of through DocuSign made the process run so smooth very smooth.
Eddy D. | Apr 2020
Michael Tyler Brown, my loan officer, made the entire process so easy for me! It was a pleasure to work with him on my mortgage refinancing. From beginning to end, every step went smoothly, and he was there to answer any and all of my questions no matter what time of day (or night!) it was. I will definitely recommend him to friends and acquaintances in the future.
Cynthia S. | December 2018
Got Great Deal, and Great Company to Work with.
John C. | Mar 2020
Good customer service, followed up well on our desired refinance terms. However, needing to e-sign documents after having wet signed was an inconvenience.
Jeremy B. | Sep 2019
Our loan officer Michael Brown was truly amazing throughout the entire process.
Stephen S. | December 2018
Mike Brown was very helpful through the application process. He was very attentive to following up with any inquiries I had, taking the time to explain next steps. He was pleasant to work with.
Jean D. | October 2018
Mike was extremely helpful and was able to move very quick. When we had to switch banks, he was able to turn it around and still hit our deadline. I highly recommend him.
William Ferguson | June 2018
The whole team (Dorian and Linda) were excellent to us, and were very organized. Mike Brown went above and beyond, fielding every question and answering every call. He was a real pleasure to work with.
Scott C. - Greenwich, CT | JUL 2016
Mike Brown was absolutely fantastic. He guided me through the process expertly and was always contactable, even on week-ends. I will most definitely recommend him and also use him again.Linda Maxwell was equally professional.Overall it was the best mortgage experience.
Cyril D. - Devon, PA | JUL 2016
Michael Brown was a huge, huge help. Couldn't imagine doing this without his guidance!
Julian W. -Wakefield, MA | MAR 2016
I had a great experience working with Guaranteed loan. My loan officer Michael Brown was Amazing and helped explain everything to me on a step by step basis. I would highly recommend him to anyone looking for mortgage!!!!!!
Erin R. - Waltham, MA | Dec. 2015
Michael was super helpful, quick to respond to any emails or questions I had.
Phallen F.– Newport Beach, CA | JULY 2015
Michael Brown and his team made the whole process stress free and simple from the application to closing. He answered all of our questions and was always quick to get back to us. We would highly recommend him and his team.
James F. – Malden, MA | Dec. 2014
I am very pleased with how my mortgage process went. The team I worked with went above and beyond to make sure my needs were satisfied and they were. I will continue to recommend others to you.
Jacqueline A. - Raynham, MA | Dec. 2014
Mike Brown was fantastic. He went above and beyond on a regular basis, was always available via cell phone to help with questions or concerns. I was very impressed with the overall effort put fourth by him and his staff and its easy to see why he came so highly regarded from many friends. As a first time, VA Loan home buyer Mike made the process informational and expedient. His friendliness and intelligence of the whole home buying process was instrumental in making my purchase a success. I will be recommending him to friends and plan to do business with him again.
Timothy N. - Salem, MA | Dec. 2014
We had a great experience working with Michael Brown and his team at Guaranteed Rate. Everyone was very professional and answered all of our questions. We look forward to using Guaranteed Rate again in the future and would highly recommend them to our friends and family. I heard about Guaranteed Rate through a family member who had worked with Michael Brown and highly recommended him and his team.
The Ferreira's - Malden, MA 9/2012