What people are saying... What people are saying... Back to profile
They are so helpful and responsive.
Christopher P. - Mahwah, NJ | Dec 2021
In the end, they got the job done
Lauren W. - Framingham, MA | Dec 2021
The team I worked with was very efficient and beyond helpful
Sharay P. - Gardner, MA | Nov 2021
The team who worked with us answered all our questions, responded to emails in a timely manner, and worked very diligently.
Yanais C. - Astoria, NY | Aug 2021
They work well with the Customers
Denise K. - Holyoke, MA | Nov 2021
Ability to upload documents and esign
Nana H. - Worcester, MA | Jul 2021
Everyone on the team was friendly, responsive, and very helpful.
Leyla H. - Guttenberg, NJ | Jul 2021
Easy to work with and fast responses.
Faige B. - Lakewood Township, NJ | Jun 2021
world have given as 10 but feel everyone still needs to try better
Susan C. - Haverhill, MA | May 2021
Michael was helpful and responsive. The process went well and even when we had a bump from the contractor side, Michael helped resolve the situation.
Maria C. - Paramus, NJ | Apr 2021
I know it was a whole team that worked on my mortgage and they all did a excellent job in all departments but the three people I was directly involved with Michael Galanti,Margaret Dodge and Madlen kaprielian were excellent in everything they did from start to finish. They were complete professionals. Michael Galanti has worked on two other mortgages in the past for me and I knew I was in excellent hands again.
Vincent B. | Mar 2021
Their services were outstanding
Azard J. | Dec 2020
The service and the knowledge of the staff was amazing. The process was very simple and painless
Vladislav F. | Feb 2021
Very responsive. Honest. Straight talking.
David S. | Dec 2020
David Kravets, Michael Galanti, Margaret Dodge, and the rest of the team we’re simply amazing to work with! Despite Covid causing all kinds of issues they worked tirelessly, communicated constantly (even if it was just checking in), and they were able to always find a solution to any problem thrown at them. In short, with out them I would have never been able to close on this house.
Mompati M. | Aug 2020
Team was responsive and attentive. Worked closely with Michael Galanti through the entire process.
Matthew B. | Oct 2020
Scott Rosenberg, among others we worked closely with, were extremely helpful, informative, thorough, caring, flexible, available, & great to work with!!
Dana M. | Nov 2020
Their customer service was superb and they went out of their way to help move everything along quickly.
Mary G. | Dec 2020
The people we worked with were very helpful and answered all our questions
Heather S. | Jul 2020
Michael Galanti and his staff were amazing
Georgina C. | Jun 2020
The customer service from everyone involved with the loan was great.
Megan M. | Jun 2020
Great communication and smooth process throughout
Gennaro Z. | Jun 2020
Laura and her team were great! Kept me informed the whole way and went above and beyond to get my mortgage approved.
Lindsey G. | May 2020
Matt was great. Responded to every email within literally 5 minutes. Michael was great, Nicole Was awesome. It was a great experience.
Zachary M. | Mar 2020
It was the easiest refinance that I could imagine.
Ronald F. | Feb 2020
Always got back to me in a timely manner
John R. | Feb 2020
They are professional and very and make it at ease to talk to, work fast, and they keep in touch on a daily basic with updates.
Janet M. | Jan 2020
They were very on point and paid attention to details. I was pre approved very quickly. Plus helped me through the closing process. I felt like i was guided in the right hands for a first time home buyer with guaranteed rate.
Andre J. | Jan 2020
Guaranteed Rate is amazing! Top-notch staff who work with you every step of the way.
Nicole S. | December 2018
I was impressed with the high level of professionalism displayed by everyone at Guarantee Rate. My loan officer (Michael Galanti) was always available. He explained the process in great detail and always provided timely updates. He understood our work schedule and worked around it. I would definitely call Michael back for any future needs and highly recommend him and guarantee rate to anyone looking for exceptional customer service.
Joen D. | September
Great team and they make the overall home buying process much more simplified.
Laura V. - Suffern, NY | May 2022
Michael was great following up on any issue.
Carmen B. - White River Junction, VT | Jul 2022
Very organized, helpful, and responsive.
Edwin A. - Willimantic, CT | Dec 2022
Very professional and work fast
Tarsha G. - Hudson, NY | Jan 2023
It was a totally seamless process!
Christina E. - Fairfield, CT | May 2023
Because they closed on the tumefaction they said they could, communicated throughout the process, and closed where the previous company couldn't.
Christopher R. - Lee, NH | Aug 2023
Everyone worked hard on my behalf.
Gillian W. - Boston, MA | Sep 2023
Helped saved my first home purchase deal from falling through in warp speed.
Christopher W. - Bedford Hills, NY | Oct 2023