What people are saying... What people are saying... Back to profile
Everything was easy and the team was great
Melissa W. - Hammond, IN | Apr 2022
They seemed efficient and professional
Denise D. - Highland, IN | Apr 2022
Michael Elliot made my experience simple and unstressful. He was very helpful when i had any questions and walked me through the process.
Myrta P. - Lake Station, IN | Apr 2022
The customer service was second to none. Any questions I had were answered within the hour, sometimes even within minutes. They were able to close our loan on a tight deadline to ensure we got the house we have dreamed of! The ease of uploading documents was simpler than I imagined and the transparency with everything along the process was evident.
Christal H. - Crown Point, IN | Mar 2022
Very helpful and knowledgeable
Kurt R. - Crown Point, IN | Feb 2022
Always easy to work with staff.
Doreen S. - Calumet City, IL | Jan 2022
My fiancé and I are first time home buyers and the Guaranteed Rate branch manager and employees we worked with to obtain our mortgage made the entire process simple and easy to navigate. They were very quick to answer any and all questions we had and always explained things in great detail always making sure we understood afterwards. Our pre-approval process went quickly and allowed us to feel secure while we were shopping for the perfect home for us.
Kelly B. - Munster, IN | Jan 2022
Competent, timely, and friendly
Robert M. - Crown Point, IN | Dec 2021
Everything on their end went without a hiccup.
Eric S. - Saint John, IN | Dec 2021
They were professional, efficient, informative, and friendly. Especially Jenn Borasto, and Michael Elliot
Steven M. - Chicago, IL | Dec 2021
Michael and his team was wonderful
Jennie L. - East Chicago, IN | Nov 2021
Mike Elliott and his team made the process simple and seamless!
Angela C. - Saint John, IN | Nov 2021
I was very happy with the service. The only thing I didn’t like was the fact that I took pictures of some documents because I wasn’t told that pictures weren’t allowed. This required me to do double the work.
Myra S. - Gary, IN | Nov 2021
Mike, Jenn, Liz, Rose—lots of great people made for a great team, very transparent about the process with excellent clear communication the whole way through. Everyone was great to work with, and they helped get everything through so I could close early!
James S. - Highland, IN | Oct 2021
Because everybody I dealt with was professional, cordial, and courteous. They made me feel like I was the center of attention.
Paul R. - Steger, IL | Oct 2021
This is my second mortgage experience with Guaranteed Rate and both were great!
Ashley H. - Crown Point, IN | Oct 2021
Mike Elliott, Jenn Bosato and everyone that we talked to at Guaranteed Rate, they were kind and courteous and helpful no matter when they day or time was.
Ryan C. - Downers Grove, IL | Oct 2021
All of the staff was exceptionally helpful with good communication throughout especially Allie
Jason K. - Michigan City, IN | Oct 2021
The Branch Manager Michael Elliot was beyond helpful. He took the time to answer all of our questions every time we contacted him. He made himself available no matter what. He made my mom, who is a senior feel very comfortable. Even now, after our closing he still answers our questions. It was a stressful process but he made it a good experience.
Isabel C. - Hammond, IN | Oct 2021
The process from start to finish was very smooth, easy and fast. Additionally everyone that worked on our file was very helpful.
Thomas P. - Chicago Heights, IL | Sep 2021
Had such a wonderful experience working with Michael Elliott and his team. He kept me from being stressed throughput this process.
Dorice C. - Gary, IN | Aug 2021
They were awesome and helped me out to the max.
Hugo P. - Hammond, IN | Aug 2021
Greatly appreciated the service from beginning to end!!!
Wilfredo S. - Hobart, IN | Aug 2021
Easy and Everyone was very helpful
April M. - Lowell, IN | Aug 2021
Prompt and friendly service
Cheryl F. - Wheatfield, IN | Jul 2021
Process was very smooth and questions were always answered promptly.
Victor A. - Crown Point, IN | Jul 2021
Fast, efficient, competent, good rate
Karl F. - Beverly Shrs, IN | Jun 2021
Mike Elliot and his team are amazing!
David D. - Griffith, IN | Jun 2021
Great service Great communication
Leon H. - Crown Point, IN | Jun 2021
I worked with Mike Elliot and he was absolutely on it. Always available when I needed him, very knowledgeable, and personable.
Julio V. - Hammond, IN | Jun 2021
Because the service was exalant
Peter G. - Saint John, IN | Jun 2021
Because I have a good experience.
Leobardo R. - Chicago Heights, IL | Jun 2021
Mike Elliot and his team were fantastic!
Philip M. - Crown Point, IN | Jun 2021
Very helpful and responsive. Made the process smooth.
Margaret P. - Crete, IL | Jun 2021
Michael Elliott in Crown Point Indiana provided the the customer service!
Marilynn M. - Frankfort, IL | Jun 2021
Prompt and professional , answered all of my questions , helped throughout the whole process ,as well as pleasant to work with . I highly recommend Michael Elliott . Thank you ! 10/10 for sure .
Agnieszka B. - Crown Point, IN | May 2021
Mike Elliott and his team!!!
Joseph C. - Cedar Lake, IN | May 2021
They were incredible to work with.
Jason S. - Crown Point, IN | May 2021
Michael Elliot and his team work very well together. Jenn Borsato made the whole process simple. Our underwriter, Liz Stanger was right on top of everything and we were able to close two days early!
Gina G. - Phoenix, AZ | May 2021
The whole team were great and helpful throughout the entire process
Christian G. - Chicago, IL | Apr 2021
Every single person we talked to or worked with on our loan was absolutely fantastic. Michael Elliot was amazing and was there every step of the way for us, and we could reach him at any time which was great
Amber H. - Valparaiso, IN | Apr 2021
Michael was the best mortgage officer I have dealt with! I will always use him!
Daniel R. - Saint John, IN | Apr 2021
Guaranteed Rate processed my initial mortgage and the refinance. Again, all of the representatives of Guaranteed Rate were professional, prompt and helpful.
Saundra J. - Hammond, IN | Apr 2021
Easy to work with very helpful
Justin B. - Lansing, IL | Apr 2021
Michael Elliott made himself available 24/7 for any questions I had during the process. I never felt like I was bothering him when I asked him about something I didn't understand, and he always explained everything perfectly. I will definitely suggest GR and Michael Elliott to anyone I know seeking to purchase a home.
Peter G. - Griffith, IN | Apr 2021
I was happy with the overall team work that got the job done.
Arthur H. - Calumet Park, IL | Apr 2021
Our mortgage team was great and always made themselves available to answer our questions. Our process was quick and seamless!
Antoine J. - Highland, IN | Apr 2021
Very communicative throughout the whole process.
Aarika G. | Mar 2021
The team that I had was really great. Mike Elliott and his team really delivered through the process and when it mattered most.
Michael W. | Mar 2021
It was easy working with Guaranteed Rate. The team was great to work with. They all responded within in a timely manner whenever I had a question. I would refer a friend to work with them!
Carrie T. | Mar 2021
They worked hard on our unique buy. It was complicated.
Mary W. | Feb 2021
They were very on top of things, super easy to work with and helpful with questions.
Jamie J. | Feb 2021
Mike Ellis was a wonderful help throughout the entire home-buying process, especially for first timers like ourselves!
Alexis O. | Aug 2020
Everyone was so helpful and nice!
Tailor W. | Feb 2021
Everyone that we worked with was very responsive and helpful. They made the process very easy.
Lauren H. | Aug 2020
I found everyone, especially Michael Elliott to be very professional and on time with answers I needed
Cynthia P. | Aug 2020
Because the process was easy and Mike Elliott was very responsive and was a tremendous help throughout the process.
Steven M. | Aug 2020
Smooth process from beginning to end! Great customer service & welcoming!
Donyea B. | Aug 2020
Outstanding knowledge and service from Mike Elliott and his team! They are real pro’s that know how to guide the process and provide the best product and experience for their customers.
Brian H. | Sep 2020
Responsive and smooth process
Benjamin L. | Nov 2020
Very knowledgeable, prompt attention, great customer service
Danielle m. | Aug 2020
Very attentive and answered every question asked.
Chantal R. | Sep 2020
It was so easy to follow everything that was needed from me and Michael helped with all of our questions. They worked even on a Saturday to make sure our loan closed the following Monday.
Heather W. | Nov 2020
From the intial call for the Pre-Approval Letter to the Closing Guaranteed Rate Representatives had kept us up to date as the deal moved towards the Clear to Close. Michael Elliots tenancity was instrumental in our successful closing. His professionalism and knowledge is what moves our decision to refer our friends and family back to Gauranteed Rate.
Brittany N. | Aug 2020
Mike Elliot and the entire team worked tirelessly to get us into the house that we wanted. They were great!
Maureen K. | Sep 2020
Smooth process & great communication
Jennifer M. | Nov 2020
The entire team was extremely professional, proficient, timely and always made me feel comfortable throughout the entire process.
Patrick T. | Aug 2020
Great communication, smooth process, and very professional team!
Michael M. | Sep 2020
They the best in the business
Daniel T. | Nov 2020
They did everything very well.
Dain O. | Dec 2020
the service was great and timely my loan officer was very intelligent and knew what we needed to be done.
Daniel M. | Aug 2020
Michael Elliott and Allie were wonderful and available to answer any questions we had. They were prompt in their responses.
Maritsa P. | Sep 2020
Michael Elliott and his team were courteous and attentive throughout the entire process.
Angela C. | Oct 2020
Everyone was great with communicating what the process would detail and answering all questions
Rhonda D. | Nov 2020
Mike Elliot was so helpful, with every question and concern
Carrie S. | Dec 2020
The customer service was excellent
Daniel T. | Jan 2021
They were absolutely wonderful from the beginning of the process to the closing table. I can't say enough about Mike Elliott and his team.
Lisa D. | Aug 2020
The process went great! It was easy and nice that everything was done online! Michael Elliott is who we worked with and he was great and helpful!
WILLIAM S. | Sep 2020
Michael Elliot was good to us. Very patient, very kind and friendly.
Tyren B. | Nov 2020
Everything worked out great thanks to Mike Elliott
Michael N. | Dec 2020
Everything went as smoothly as possible!
Isaiah P. | Jan 2021
Mike Elliot did a fantastic job of keeping me up to speed on the current status of my refinance as well as being a very personable person.
Melissa O. | Jul 2020
Communication, easy process, timely actions
Adam L. | Jul 2020
Cause they did a good job durning a hard time
Ryan S. | Jul 2020
This was a great process. Smooth. No stress.
James Y. | Jun 2020
Smooth process, responsive
Robert K. | Jun 2020
My lender Michael Elliot was amazing to work with and explained everything to me in such an understanding way
Samantha A. | Jun 2020
Michael made everything really easy!
Rachel M. | Jun 2020
They were very helpful and answered my questions.
Fabiola J. | Jun 2020
I like my agent and the ease of gathering documents and Flash Close
Cynthia U. | May 2020
Loan officer always returned my calls or answered my e mails in a prompt manner. Online review and signing docs speeded up process and was a great convenience.
Alan A. | May 2020
Every individual that I dealt with made the process so smooth. Great attitude and professionalism throughout.
Idelmira D. | May 2020
very helpful and easy process. Great communication and follow ups.
Peter P. | May 2020
Mike Elliott, Allie Owen provided A-1 customer service throughout this process. They were so responsive and made us feel as though our time was valuable.
Kenneth S. | May 2020
Mike Elliott and his team did a great job.
Donald C. | Apr 2020
Michael and his team make this process "painless". I've worked with Michael in the past and his professionalism brought me back. Thanks again!
Patrick T. | Apr 2020
Amazing experience as a first time home buyer. Michael Elliot guided me into the right direction and was super helpful through the entire loan process. 10/10 recommend!
Greisel G. | Apr 2020
Micheal Elliott was awesome. He made the whole process so easy for us.
Kenneth D. | Mar 2020
Great service, great people to work with
John W. | Mar 2020
Michael and Allie were with me throughout the entire process. Handled panic calls with a calm and soothing demeanor and never seemed inconvenienced by my calls or texts.
Michael G. | Feb 2020
Michael, Allie, and Liz went above and beyond to make it the easiest process, answered all questions quickly and efficiently, and gave great advice the entire way through!
Ashley T. | Feb 2020
Great friendly and helpful people.
Patrick K. | Feb 2020
My process was flawless and worry free. Michael Elliott and his team were perfect from start to finish. Professionalism, thorough, informative, keeping me updated with every single detail and answering all my questions, they made this process so comfortable.
Jason W. | Jan 2020
Amazing Service and Support
Joseph C. | Jan 2020
Allie and Michael were great
Sydnee C. | Nov 2019
Allie was the best. she went above and beyond with us
Tony B. | Oct 2019
Excellent service - day or night!
Cheryl F. | Sep 2019
Michael Elliott made our process from beginning to end so comfortable and as easy as possible. He never made us feel any of our questions were trivial or that we were bothersome. I was so happy with mikes help that I jumped at the chance to recommend him to a friend. If I am ever in the market again I wouldn’t hesitate to go through the same company and loan officer. Thank you so much for always making us feel important and comfortable with the process.
Stacey V.G. | Aug 2019
Michael Elliot was a huge help with our first house! He was always available when we needed him with questions. He gave timely answers and was very easy to talk to. We could tell he was behind us to support us the entire process. He communicated well with our realtor so that they were on the same page to help us out.
Michael M. | July 2019
Micheal Elliot did a great job in helping to me to obtain funding for my home purchase. From start to finish Micheal and his team made the entire process smooth and what seemed very simple, as we know this process is not very simple, however working with Mike Elliot and his team it was smooth, easy, and no stress for myself and my wife.I would definitely ask Mike Elliot to be a part of my next funding process when the time comes.
Donald C. | May 2019
Michael Elliott was/is caring, attentive and professional. He offered and provided assistance before, during and after the home buying process and closing. He deserves high praise and monetary compensation.
Saundra J. | May 2019
My agent, Mike Elliot, was so on top of things he made it very easy for me to understand the whole process and was with me every step of the way. It is a confusing bunch of paperwork but he just took it step by step for me. I would greatly recommend this agent to anyone!
Christina A. | April 2019
Mike Elliot walked us through the whole process. As first time home owners, we were nervous about taking this big step in life but Mike kept us well informed. His expertise and the way he caries himself definitely put us at ease. We highly recommend Mike Elliot and Guaranteed Rate’s services.
Ethan G. | April 2019
This was my first home buying experience and I was told from friends and family how frustrating it was to purchase a home but this was easy and stress free for me and Mike and his team were the best making me free worry free at every turn! I will definitely refer anyone I know whose looking to purchase a home to Guaranteed Rate !
Quiana D. | March 2019
Mike and Allie kept me informed every step of the way. Everything was made so easy and I cannot recommend them highly enough! I am very happy!
Jaime M. | March 2019
It was an unbelievable experience. Well directed to get all the right papers and other stuff in. Mike Elliott incredible. Thank you so much!!
Jeffery G. | March 2019
Mike Elliot was great and very patient with explaining all the details.
Antoine J. | December 2018
Mike was so great making the process seamless to close faster. He was very thorough and helpful during the whole process. I would recommend to others!
Shechinatzin G. | December 2018
To Micheal and his team, thank you for being patient with me!! You guys are excellent!!
Linda B. | November 2018
Michael was Great to work with!! He explained everything and wanted to make sure I understood all phases of my loan process. He was also very responsive whenever I had questions. It was a very seamless and quick process.
Robin M. | October 2018
Mike Elliott and his team are the best!!! I had a wonderful experience and will definitely be a repeat customer!!!
Leigh T. | October 2018
Mike Elliott was amazing. Very responsive to all questions and concerns.
Lynn S. | October 2018
Mike Elliot and his team was amazing to work with, I have never had an easier more efficient process for the loan! We are now huge fans of Guaranteed Rate!!!!
James H., September 2018
Everyone answer all my questions in a fast and professional way. I would recommend Guaranteed Rate and Michael to my family and friends. Every one is amazing. Thank you for everything!
Lorena F. | August 2018
Mr. Michael Elliot was extremely professional, supportive, and helpful in the loan process. He went out of his way, to explain the loan and mortgage process. I would certainly recommend that friends and associates work with Mr. Elliot, largely because he was an overall nice guy yet handled business in an efficient and professional manner. In addition to Mr. Elliot being helpful, his entire team was helpful. Ms. Allie Owens, in particular, was also extremely helpful. She went out of the way to help me submit need documents to the underwriters, and just was an overall nice person. Again, I was extremely grateful to have chosen Guaranteed Rate, and would definitely use them again in the future.
Amzie M. - June | 2018
This is the second time we used Mike and his promptness and customers service skills are amazing. Keep up the good work Mike and team!!!
Benjamin L. | June 2018
The staff was amazing!!! They answered all my question and made me feel at ease with purchasing my first home.
Marsalza D. - Merrillville, IN | Jul 2022
Mike Elliot and his team are fantastic people. They work tirelessly to make sure you can get your mortgage set up and when there are any issues, they are on top of it!
Colton E. - De Motte, IN | Oct 2022
Michael, Jenn, Darcy and Liz were super easy to work with!
Daniel G. - Crown Point, IN | Nov 2022
Michael Elliot was information, helpful, and was personable.
Daniel W. | June 2018
They were helpful every step of the way when I was buying my home.
Sean D. - Highland, IN | May 2022
Communication was great I always knew what was going on with my loan as my custom home was being built.
Lacoya H. - Chicago, IL | Jun 2022
Michael Elliot, Jenn Borsato and Liz Stanger were all outstanding to work with and very knowledgeable on the process!
Cory W. - Winfield, IN | Jul 2022
They were very helpful and it was a great experience purchasing my first new home!
Alyana L. - Hobart, IN | Oct 2022
I was so blessed to have come across this lending company and this TEAM ! They are completely amazing people ! Jenn bordato and Michael Elliott truly cared for me and my family and were with me every step of the way to the T . So patient and caring .
Lizbeth B. - Merrillville, IN | Nov 2022
They were extremely friendly, had great communication, explained everything very well and got me through the process quicker than I would have ever thought!
Mariela C. - Hammond, IN | Jan 2023