What people are saying... What people are saying... Back to profile
The best customer service I’ve received thus far from a mortgage company.
Jorge D. - El Paso, TX | Mar 2022
Great service, always available. On time information and follow up.
Osvaldo C. - El Paso, TX | Feb 2022
Michael and his team answered all my questions and kept in touch with me the whole time.
Matthew M. - El Paso, TX | Jan 2022
very helpful, they made it easy for me. they helped me understand a lot because i was new to buying a home
Emilio J. - El Paso, TX | Oct 2021
Michael Swopes was wonderful to work with and went above and beyond to help me through the entire lending process. He is knowledgeable and was very patient and understanding with any questions we had. I appreciated Michael's and his whole team's professionalism! Thank you!
Nicole A. - Melbourne, FL | Sep 2021
Guaranteed Rate never gave up on me Over a year for me to get my finances right to get my dream home and they were on it Even through my bad moods and frustrations they stayed Professional Love these people
Martha F. - El Paso, TX | Aug 2021
Awesome service from start to finish!
Danielle W. - Fort Bliss, TX | Jul 2021
Michael was great with communicating with me and explaining the whole process to me.
Angela V. - El Paso, TX | Jun 2021
Excellent customer service with Michael Swopes and Megan Ferguson. Megan took care of all my needs and answered all of my questions in an extremely professional and connected manner.
Christopher D. - El Paso, TX | Jun 2021
Micheal Swopes provided excellent customer service.
Alejandra G. | Mar 2021
Micheal and crew are awesome
Lorenzo D. | Mar 2021
Micheal swopes was amazing
Victor R. | Feb 2021
My Loan Officer and team where perfect they communicated everything clearly and answered all questions and made the process smoothly by providing clear instructions and guidence
Antoine H. | Nov 2020
Michael was very responsive and understood our needs.
Paul H. | Feb 2021
Michael Swopes and his team was very professional and helping us with our loan!
David A. | Aug 2020
Honesty integrity and professionalism
James G. | Oct 2020
They were very helpful and walked us through every step of the way.
Rene S. | Nov 2020
Best customer service we have dealt with.
Abel G. | Jul 2020
Great team, very easy to work with.
Donald C. | Jun 2020