What people are saying... What people are saying... Back to profile
Our broker, Mike Arrieta, did an extremely excellent job working with us and our realtor.
Andrew S. - Vacaville, CA | Apr 2022
Professional and responsive service, answered questions in timely manner, great customer service
Gilbert C. - Ewa Beach, HI | Dec 2021
Because of the service that the Loan Officer, Michael Arrieta, gave us.
John M. - St George, UT | Nov 2021
Mike Arrieta made our experience very smooth and I didn't have to worry about any of the deadlines or documents as he stayed on top of everything.
Jed-Solomon A. - Waipahu, HI | Nov 2021
Working with Mike Arrieta made this process much easier. Mike and his team were excellent with communications. I would recommend this team to my friends!
Young P. - Honolulu, HI | Oct 2021
Online application was very easy to use, and self explanatory. No other unnecessary tab menus on website except what is needed for client. List of unfulfilled and fulfilled tasks list also helps client understand what else is missing on application without back and fort communication. It’s easy to use website for ages. In addition, each worker representative role would give the next person’s name who will take over the next part of / step of the application. It helps customer to not get lost who she/he is working with next, and not be surprise another name / representative is reaching out to follow up. Process with representative was easy to follow and understand every step of the way! ??
Mary Grace S. - Aiea, HI | Sep 2021
Best communication and team work I have ever experienced from a lender.
Blaze B. - Mililani, HI | Aug 2021
Working with Mike at Guaranteed Rate was the most seamless and enjoyable loan process I have ever gone through. He had excellent communication, making sure I always knew what step my loan was at, was always available if I had any questions, and I've never found that before with another loan officer or lending company. Great work, and thank you again!
Katie C. - Kapolei, HI | Aug 2021
Mike Arietta is a true professional.
Robert M. - Honolulu, HI | Jul 2021
Mike and his team were quick to get documents to me, quick to answer my many questions and provided excellent customer service.
Kaitlyn Y. - Mililani, HI | Jun 2021
Mike Arrieta was awesome!!!. He went out of his way to accommodate my needs. His team was also awesome.
Mike P. - Kapolei, HI | Jun 2021
Mike made everything easy, stress free, and explained everything thoroughly.
Brent C. - Pearl City, HI | May 2021
Great service, competitive numbers
Jasiah S. - Vacaville, CA | May 2021
I was very happy with the service I received. Mike Arrieta was very flexible to meet around my busy schedule.
Hector H. - Napa, CA | May 2021
The process from the beginning to end was conducted very professionally.
Phillip Q. | Mar 2021
Mike Arrieta and his team were awesome. Anytime we had questions, they were available to answer them or at least always made sure we had communication in a timely manner, whether it be by phone or email.
Carmen G. | Aug 2020
We worked with Mike Arrieta and we highly praise him. We felt he took good care of us and really helped us to get our dream home. He helped make one of the biggest purchases of our lives less intimidating and it was a great pleasure to work with him. I would highly recommend him to friends and family.
Valerie Christine T. | Oct 2020
Everything went well as expected. Very good customer support.
Arnold V. | Dec 2020
Great outreach to ensure customer satisfaction and finding any way to help customers to achieve their dreams of home ownership when other institutions wouldn’t.
Schad N. | Jan 2021
Great experience! The process was simple and my loan officer Mike Arrieta was a pleasure to work with again. His customer service skills are impeccable and his expertise allowed me to make an informed decision.
Latoya H. | Jul 2020
Extremely easy to work with, lowest rate I could find, loan officer was incredibly responsive. Best mortgage experience I’ve had.
Alexander B. | Jun 2020
Michael Arrieta was very helpfully & honest with us.
John R. | Mar 2020
Mike assisted us with a refinance on our home. He asked questions before meeting with my husband and I so that when he met with us, he had answers to our questions, had anticipated other questions we might have and came with information and numbers for us to go over. He returned all our calls and emails promptly and kept us informed about the progress of our refinance paperwork. Mike's knowledge, his willingness to go beyond the expected and to do everything in his clients' best interest make him a great partner whether you are looking to refinance or purchase a home. We were completely satisfied with both his professionalism and knowledge base. We would use Mike before anyone else in Hawaii.
Kathleen W. | Oct. 2017
Mike Arrieta recently closed on a transaction for my clients who were first time home buyers. He worked hard for them and they were happy to work with Mike. He was pro-active in looking out for their best interest and his follow ups were great. I would recommend Mike if you want someone who will truly take care of your clients.
Roxane S. | Oct. 2017
My husband and I are military and we were initially very nervous about buying a home in Hawaii. We didn't quite understand the market because it's so different from the mainland. We just assumed we couldn't afford to buy. After meeting with Mike to learn our options, we realized buying a home here was a reality - and a very smart investment. Mike worked tirelessly on our behalf, often checking in with me over the weekend or in the evenings, just to keep us informed and on track to close. He was professional, personable, and helpful during each step. He made the process of buying a home painless. Thanks Mike!
Tami N. | Oct. 2017
Mike has helped us close our loan every step of the way. He stayed with us for a whole year while we did the work to get us ready for the VA appraisal. My wife or I called or emailed Mike at all times of the day and night sometimes after 8:30 PM and he would always return our call or email. We are very pleased with the work Mike put into helping us close our loan. We would like to recommend everyone that wants a loan officer to go the extra mile to help finance or refinance your loan to contact Mike Arrieta. He'll get the job done for you.
John R. | Oct. 2017
Mike Arrieta is very knowledgeable and informative. He is kind, friendly, and very helpful. He always keep me informed to any changes or missing documents that he may need to complete our loan approval. It may seem impossible to buy a single family house, but Mike Arrieta made it to easy for us. Thank you so much Mike for everything you’ve done for us. I will highly recommend you to our friends and family.
Maria C. | Oct. 2017
I would like to take this opportunity to write this letter regarding the wonderful experience working with Mike on our purchase of our lovely condo/townhouse in Waipio. Mikes hard work and his commitment made the 30 day closing timeline a stress free experience. I can’t say enough about Mike's professionalism, true caring nature and extensive knowledge. I would highly recommend Mike to any person who is looking buy a home, as well as seek his service in any of my future real estate transactions. Every applicant financing scenario is different. Results are not typical. Applicant subject to credit and underwriting approval. Restrictions may apply.
Earl H. | Oct. 2017
Mike was very helpful throughout the home buying process. He explained all of the documentation very clearly and properly communicated throughout every step of this process. I would definitely recommend him to any home buyer. He made my first home buying experience as informative and smooth as possible.
Desiree T. | Nov. 2017
Very pleasant experience. Knew the answers and more important, knew the right questions. He gets the job done efficiently and hassle-free. Heartily recommended.
Lawrence D. | Dec. 2017
Mike was awesome from beginning to end. He is so knowledgeable and makes a long, lengthy, hard process much easier and less stressful. I highly recommend him to everyone especially first time home-buyers or those who haven't bought since the 2008 financial crisis.
Deborah N. | Jan. 2018
Mike Arrieta -- without his diligent and persistent and relentless efforts, we would not be sitting in our new home. When all the necessary information was gathered, Mike became the keel of the ship. Thank you, Michael for making it happen.
Marina O. | Jan. 2018
It was a pleasure working with Mike. He was very personable, informative & helpful. We would definitely recommend him to our family & friends.
Lori A. | March 2018
Mike did an A+ job in helping with my VA Loan! Any issues or concerns was taken care of in a timely manner. He did his best to take care of us. Very professional and easy to talk to. Much Mahalos Mike for everything!
Jeff A. | March 2018
Mike Arrieta did an outstanding job on helping us close on our first home. He made sure that we were taken care of and he would help us out whenever we had concerns. If you need help with purchasing your home or just have questions, he will gladly help you out.
Laurence M. | April 2018
Mike did an amazing job with helping me get a loan. He was quick to respond and did a good job answering my questions. Very straightforward and a pleasure to work with.
David G. | April 2018
Fast, efficient, friendly!
Brianne Q. | June 2018
When my boyfriend and I decided to purchase our first home, we were very nervous. You hear all kinds of horror stories about how difficult it can be and how people take advantage if you aren’t careful. My good friend who was our real estate agent recommended Mike to us. We are so happy we followed her advice. From the day we went through prequalification to the day we closed, Mike was responsive, informative, friendly, and professional. Because of his help, we were actually able to close almost 2 weeks ahead of schedule. Thank you for all your hard work Mike! We appreciate all you did to make our first purchase a seamless and almost effortless transaction! Every applicant financing scenario is different. Results are not typical. Applicant subject to credit and underwriting approval. Restrictions may apply.
Carmen K. | Aug. 2018
Mike recently assisted my client's with purchasing their 1st home. From the very beginning of the process from getting my client's pre-qualified, to guiding them through the steps of what to do/what not to do when purchasing a home, to communicating regularly with not only myself, but also the buyer's agent, to a 2-week early closing... Mike has been phenomenal and a game changer! His service is excellent and I would highly recommend his services to anyone I know, not just my clients. Looking forward to working with him again soon!! Every applicant financing scenario is different. Results are not typical. Applicant subject to credit and underwriting approval. Restrictions may apply.
Tori C. | Aug. 2018
Mike was very responsive to our needs and helped us get the home of our dreams.
Jeff A. | Oct. 2018
Mike Arrieta was our loan officer for our very first mortgage. Being first time home buyers meant that we were completely new to the terminology and process involved with buying a home. Mike was very patient and helpful with explaining to us the details of what things meant and how things worked. He helped us explore a variety of loan options to find the right one that worked best for our situation. We are very grateful for Mike's help and guidance, as we are now happily living in our new home!
Kelsie C. | Jan. 2019
Mike Arrieta did a great job in helping me purchase my new home. He was always there to answer any question I had and super quick to respond to me during the whole home buying process. He made the home buying process very simple and very easy. Great experience overall!!
Crista A. | Feb. 2019
Mike Arrieta was a huge help for my wife and I throughout the entire process of purchasing our first home. We had many questions and he graciously answered them all. We highly recommend Mike for your next home purchase!
Jeremy C. | Feb. 2019
From the get-go, Mike was completely 100% efficient, timely, enthusiastic and of utmost kindness! Any questions we ever had, he got back to us immediately and with answers. Even after we closed, he still went over and above and found out needed information for us! I would never use any other loan officer than Mike.
Jennifer B. | Feb. 2019
Mike Arrieta goes above and beyond. He explains the certain terminology we do not understand. Also, he spends additional time to make the process smoother. We just need to show up and sign the contract. Thank you Mike Arrieta for making the process so smooth.
Aki O. | March 2019
Let me just start by saying, "WOW!" I've owned 3 properties and have gone through refinancing 4 times, but working with Mike Arrieta at Guaranteed Rate was by far the easiest and least stressful of them all. Mike and the staff at Guaranteed Rate bent over backward to help make this the most pleasant refinancing we've ever experienced. We loved the fact that so much of the documents could be sent and signed online. It made things smoother and all with no driving into town! Mike is very patient and understanding. He really listened to all of our concerns, and explained everything to us so there were no misunderstandings. We would highly recommend Mike Arrieta for all your real estate loan needs!
Kevin U. | March 2019
Mike was great!! He worked his magic in getting us qualified for our loan and ultimately, to closing! He was awesome throughout the process and answered every question that we with a timely & easy to understand answer.
Schad N. | May 2019
Mike did a great job in helping us with our new nest. He is very professional, knows what his doing, very informative and pay attention to details. He will keep you updated, to anyone who needs a helping hand, you can count on Mike. We're so happy with the result.
Eddie A. | June 2019
Mike was referred to my husband and I by a family member back in February. From the start he was friendly, honest and quick to get back to us if we had any questions. Day or night, there was never a delay. If you're looking for a lender that will be with you every step of the way, Mike is your guy. I guarantee you that you won't be disappointed.
Cheriese F. | June 2019
He was very quick in responding to emails and he spoke clearly and honestly. He was able to close in the short time he said he would. His team was incredible. Great job Guaranteed Rate. Guaranteed Rate cannot guarantee that an applicant will be approved or that a closing can occur within a specific time frame. All dates are estimates and will vary based on all involved parties level of participation at any stage of the loan process. Contact Guaranteed Rate for more information.
Brent I. | Sept. 2019
Mike helped us for the 2nd time, one after the other, and he did great! Very patient and all options are presented to us on which way to go, etc. Very knowledgeable and professional, we are looking forward for the next adventure again. Thank you so much.
Margielyn A. | Oct. 2019
Mike Arrieta has helped us with several loans over the few years and we have always been very pleased. He has always explained things very well. He will go over and over it if I am having trouble understanding any part of the loan process. We look to Mike to provide us with honest and reliable information and had never been disappointed. Responsive and quick to return calls and text even after hours. He kept the ball rolling and process was completed in the time frame promised. Thank you so much Mike for everything.
Maria C. | Oct. 2019
Guaranteed Rate is by far the best mortgage company we have ever worked with. The entire staff is professional, helpful, and they go out of their way to make things easy for you.
Kevin U. | Dec 2019
Guaranteed Rate is by far the best mortgage company we have ever worked with. The entire staff is professional, helpful, and they go out of their way to make things easy for you.
Kevin U. | Dec 2019
They met the time deadlines and were quick to respond on all the emails and text.
Brent I. | August 2019
Did great on my refi. Moved quickly.
Jin L. - Chantilly, VA | Mar 2023
The entire staff that we worked with were very professional, pleasant, and so helpful throughout the loan process. We’ve owned 3 properties and have gone through the refinance process 4 times, but this was the fastest and easiest refinance we’ve ever done. We will definitely recommend Guaranteed Rate to everyone!
Kevin U. | March 2019
Mike and his assistants did a fantastic job of navigating us through this process!
Robert D. - Dublin, CA | Dec 2022
Excellence Communication with Loan Officer
Keith B. - Wahiawa, HI | Jan 2023
Mike was awesome and stayed with is every step of the way. Very responsive and helpful.
William B. - Napa, CA | Mar 2023