What specific steps do you use to help your customers find the best home loan for them?
I listen to their story. I then ask them a series of questions linking their story highlights to specific mortgage programs and guidelines. I then prepare a unique spreadsheet comparing and contrasting mortgage programs that best create wealth the fastest. I present the spreadsheet analysis to the client in person or over the phone depending on the client\'s complexity.
What advice would you give new or first time home buyers?
Most buyers are more fixated over moving than they are with acquiring financing. Signing a Purchase and Sales Contract is a legal document committing a large sum of money. Give yourself plenty of time to achieve success for mortgage commitment and closing. Place the time it takes to properly acquire a Clear to Close ahead of personal needs. Remember once you sign the P&S and your commitment date lapses there is not going back without serious financial repercussions. Always hire counsel to represent you. The bank\'s attorney does not work for you. They work for the bank. Their job is not to protect your deposit. Build a TEAM around you such as your Financial Advisor, Mortgage Professional, Attorney and Realtor in that order. Most do this in reverse. Protect your money at all cost, be disciplined with the cost of home ownership and be prepared to clearly define your financial goals with this property.
What part of the home loan process do customers find most difficult and how do you help them through it?
Gathering their financials and the time it takes to acquire a mortgage. Most struggle because people shy away from their finances. Before you begin you should have at your fingertips Bank Statement for every account you have money in, pay stubs, W-2's and filed tax returns for at least three years. You should be able to describe how you are paid, bonus and/or commission schedules, your job history as in resume format and you must have a solid vision of what your credit report looks like. This preparation will ensure a successful outcome. Lastly, you need to prepare for a specific timeline of at least one to two months to acquire a mortgage.
What provides you with the most satisfaction in your job as a Loan Officer?
Listening to client stories of what they would like to achieve with Real Estate then offering solutions that bring their hope to reality. I approach mortgage finance as a Financial Analyst creating custom spreadsheets per each client. I\'ve been interviewed by WBZ TV 4 News, been an invited speaker on financial talk radio about how I approach mortgage finance. Creating the most wealth for my clients through their mortgage is my goal and my satisfaction comes from reviewing the successful implementation of our plan through yearly checkups.
Tell us something that makes you unique or something wacky, yet interesting about you?
Mortgage brokering allows me to meet people who share the same interest as I such as cycling, exercise and music and home theater. There is nothing like banging out 33 miles before I start my day with a client or business partner. This is not a job for the faint of heart. You need huge amounts of energy to run a substantial pipeline, to take on the pressure of people\'s fortune that rest in your hands.