What people are saying... What people are saying... Back to profile
They did an amazing job with getting me my home loan.
Shawnee M. - Lawrenceville, GA | Apr 2022
Very easy and quick process
Angel F. - Kingston, GA | Apr 2022
Mike Grace is absolutely AWESOME!
Joshua K. - Monroe, GA | Mar 2022
They went above and beyond on helping me close on my new home.
Jeffrey C. - Athens, GA | Mar 2022
Everything and everyone was smooth and easy. Other home loans I've done in the past...more like a colonostomy.
Russell S. - Watkinsville, GA | Feb 2022
Got the job done when the appraisal was late and didn’t hold up our closing
Alexander W. - Grayson, GA | Feb 2022
Convenient mile Grace and his team are outstanding
Richie J. - Dallas, GA | Jan 2022
Excellent responsiveness, very professional, kept me informed and took care of any concerns
Charlene F. - Hartwell, GA | Jan 2022
Guaranteed Rate is the best place to secure a mortgage. Hard working people who get it done.
Justin M. - Arnoldsville, GA | Jan 2022
The team worked hard to close our loan under tight deadlines and significant hurdles.
Jay S. - Red Bank, TN | Jan 2022
The whole experience was easy going not stressful like I thought it would be. The staff was very nice and patient. Good down to earth people and professional.
Reco V. - Madison, GA | Jan 2022
We were treated as if we mattered no matter what came up.
Shawn R. - Maysville, GA | Dec 2021
Everything was straight forward and simple. Guaranteed Rate got me approved when two other companies could not.
David D. - Athens, GA | Dec 2021
Worked fast to get my loan
Sherry J. - Athens, GA | Dec 2021
Everyone I worked with was very friendly and helpful. My broker Mike Grace held up to his reputation. He was PHENOMENAL! Always answered my calls regardless of what day it was or where he was. Very informative about my credit and what was needed. I was so comfortable knowing he was my guiding light.
Teri C. - Martin, GA | Nov 2021
I have known Mike Grace for 30 years and only trust him when doing a mortgage.
Tamara W. - Augusta, GA | Nov 2021
Because of the way my loan was handled. Mike Grace is the best
Kenneth D. - Hartwell, GA | Nov 2021
After two other lenders, Mike was the one to get me into my home. I’d definitely go back and use Guaranteed Rate the FIRST time I tried.
Siera R. - Bethlehem, GA | Oct 2021
The customer service and swiftness of work made the whole process better!
Brian C. - Winder, GA | Oct 2021
Very thorough and took the time to explain the process to me.
Jennifer G. - Arnoldsville, GA | Sep 2021
Most people just looked at my report/income/debt/credit at face value and wouldn't give me the time of day to get a mortgage. I appreciated that they dug in and figured out a way to work with me.
Faith R. - Gainesville, GA | Sep 2021
They were very professional and they always kept me informed of everything going on with my loan and they just make you feel very special and I like that.
Luise M. - Seymour, IN | Sep 2021
Mike and his team did a great job.
Juan C. - Alpharetta, GA | Sep 2021
Seamless process with everything and a great guy in Mike Grace. Professional and curious. Really puts you at ease.
Andrew R. - Winder, GA | Sep 2021
Mike Grace and his whole team made our home buying very smoothe!!
Robert D. - Bethlehem, GA | Aug 2021
Always go over and beyond to help. Honest! Efficient!
Anthony K. - Crawford, GA | Aug 2021
Mike Grace was the best loan officer that I've ever worked with. He and his team did a great job of getting me to closing on time.
David D. - Bishop, GA | Aug 2021
They are the best in the business. Mike Grace, Leticia, Jill and Andrew all go out of their way for the best service anyone can ask for.
Miguel L. - Braselton, GA | Aug 2021
Great customer service. Guided me through every step and made the transaction very fluid.
John B. - Veracruz, WA | Jul 2021
I had a wonderful time working with the whole team! Special shout out to Mike and Jill they were absolutely phenomenal!!
Anthony Y. - Duluth, GA | Jul 2021
Excellent service. They did a great job for me.
Melissa P. - Watkinsville, GA | Jul 2021
Mike Grace - he is awesome. He has been my lender for years, beginning in 1988 with the purchase of my first home.
Kimberly M. - Athens, GA | Jun 2021
Excellent communication and 110% effort to assist
Megan W. - Hull, GA | Jun 2021
Easy transaction. Went exactly as proposed.
Michael G. - Athens, GA | Jun 2021
They have financed my last 3 houses. No problems ever, and great people to work with.
Sandra B. - Winder, GA | May 2021
Mike Grace and staff did a great job!!
John P. - Colbert, GA | May 2021
Excellent Customer service and communication
Philip H. - Athens, GA | May 2021
Great service and communication
Philip H. - Athens, GA | May 2021
Love Mike Grace and Jill Brannon. Excellent team and communicate well. I really feel like they care about meeting the needs for me and my family.
Edward N. - Winder, GA | Apr 2021
Excellent service provided by Mike Grace and the rest of the team.
Miriam H. - Watkinsville, GA | Apr 2021
Mike was easy to work with and extremely helpful.
Merrill B. - Greenville, SC | Apr 2021
Great professional people and service
Steven S. | Mar 2021
Quick and easy and rate was good as well
David Z. | Feb 2021
No surprises. All my interactions with the team at Guaranteed were very professional and best of all friendly. If I made an error, no problem, we can easily correct it. Everyone made me feel right at home.
Remer G. | Feb 2021
It was a very easy and simple process.
MISTY W. | Feb 2021
Excellent Customer First Friendly service
Lois B. | Feb 2021
Easy. Mike Grace need I say more
James H. | Feb 2021
Very helpful and informative throughout the whole process.
Johnathon V. | Dec 2020
Easy to work with and they was fast
Kevin C. | Feb 2021
Great staff, highly informed and responsive team
Steven W. | Dec 2020
Excellent customer service
Christie C. | Dec 2020
Folks I worked with were friendly, knowledgeable, and very patient working with us.
Philip T. | Aug 2020
Full explanation for all questions: Always available: Good rate: Easy handling: Professional
Glenn B. | Oct 2020
Mike Grace and his staff were wonderful to work with. Communication was great, the process was straight-forward and simple, and I really felt like he and his staff were working to get us the best deal possible.
Stephanie H. | Nov 2020
Excellent service; very helpful
Jennifer J. | Dec 2020
Mike Grace was more than helpful through the whole process from beginning to end
Austin T. | Aug 2020
They answered all of our questions and responded in a timely manner.
Katherine W. | Nov 2020
Honest and forthcoming about loan process and availability to help with any questions or concerns
Teri S. | Dec 2020
The process was efficient, although rather slow, about 4 to 5 months. Accommodated our being away from Georgia for the last two months.
Carter N. | Aug 2020
Mike Grace is absolutely awesome!
Joshua K. | Oct 2020
Great service from the Athens, Georgia office!
Kevin T. | Nov 2020
Good communication made closing go smooth
John B. | Dec 2020
Mike and his team went above and beyond, they were patient with us as we put offers in on three separate homes before finally making our purchase!
Emmanuel S. | Aug 2020
Mike Grace and his excellent team are why I gave Guaranteed Rate this rating.
Alicia S. | Sep 2020
As a self-employed person, there are unique challenges when obtaining a mortgage loan. Guaranteed Rate worked with me to make home ownership a reality--for this reason I would absolutely recommend them.
Debra G. | Oct 2020
Mike Grace and his team at Guaranteed Rate are friendly, thorough and easy to work with - they made this process go so smoothly for us!
Mitchell D. | Nov 2020
Mike Grace made this entire process extremely easy and he was the best.
Rebecca H. | Dec 2020
My loan officer did an outstanding job from start to finish. I was informed throughout the process!
James W. | Jan 2021
Mike Grace has always been honest and great to deal with.
Joseph Z. | Jul 2020
The team was great to work with and were always prompt in answering any questions we had.
Donald H. | Jun 2020
Our entire process was very smooth.
Anna L. | Jun 2020
The personal service from Mike Grace.
Emory B. | Apr 2020
Two words - Mike Grace - he is awesome and his team is at maximum proficiency and professionalism
Jerry M. | May 2020
They did a spectacular job for me!
Kevin C. | Apr 2020
Mike Grace and his associates are superb in their respective jobs.
Scott H. | Apr 2020
Easy to work with, very quick to closing, excellent rates
Mark B. | Apr 2020
Superior Customer Service. I have already recommended a coworker to them. I felt like a person and not a number.
Charles B. | Mar 2020
Everyone at guaranteed rate has been fantastic!
Benjamin S. | Mar 2020
Every person I dealt with was excellent. Mike Grace never stops working for you and he's always trying to help.
Ryan C. | Mar 2020
Mike and his team did a great job in making my process painless.
Adam P. | Mar 2020
They really offered a great service and they had excellent communication
James T. | Feb 2020
because I was really good at helping me out with stuff I didn't understand they worked hard and they completed the goal that I had been trying to do for a long time Mike was always there helping anytime I needed him and we got through it I'm a proud homeowner
Brent D. | Feb 2020
My loan officer Mike Grace was always available and got back to me quickly. Closed the loan as quickly as he said it would be closed.
Frank M. | Feb 2020
closed quickly with little hassle
Lee L. | Feb 2020
Positive experience with Mike Grace.
Whitney B. | Jan 2020
Because of the excellent customer service I received.
Michael T. | Dec 2019
Cuz they are the best in town.
Reynaldo A. | Dec 2019
The process went very smoothly, but it was difficult to get in contact with a lending agent near the end of the process.
William P. | Oct 2019
Mike Grace was a 10 all the way, his staff waited until the last minute to finish the loan approval which caused a delay in closing and much stress for me.
Darlene O. | Dec 2019
Mike Grace is great! He has helped me buy a home twice!
Brittany S. | August 2019
Mike Grace and his team are absolutely amazing! Great experience!
Joshua K. | Aug 2019
They are amazing!!!! Mike Grace is the best in the business. Andrew and Jill are on top of every step of the way and are always super professional and friendly. They are the best there is. I would not go anywhere else for a mortgage.
Miguel L. | August 2019
Excellent service and communication. Highly recommended.
Mark G. | Aug 2019
Mike Grace and his team are wonderful. We always call Mike and have followed him throughout his career. We go where he goes.
Carolyn S. | July 2019
Mike did a phenomenal job of helping us to work through some obstacles in order to get to closing. He did what he said and it worked out even better than we expected. His team did a great job communicating with us and helping us to get what we needed when we needed it - huge shout out to Jill, Leti & Andrew. We had an excellent experience with Guaranteed Rate thanks to Mike and his team!
Marianne T. | July 2019
Mike Grace and his team were the best! Without a doubt, one of the easiest processes made even better by a friendly and accommodating team. Mike Grace's personal attention, friendliness, and attention to detail are second-to-none! Hands down, he's the best! Thank you!!!!
Jerry M. | June 2019
Thank you Mike Grace for all the great service that you and your team provided. You have always gone above and beyond!
Anthony K. | May 2019
Mike Grace is a dedicated, hard working person who will not ever steer you wrong. I greatly appreciated his no BS approach to everything! I hope in the future he will be there when I’m ready to buy again.
Thomas Y. | May 2019
Excellent staff. Everyone is amazing and on point. Thank you!
Ralph W. | February 2019
Excellent service and competitive pricing
Jacqueline H. - Athens, GA | May 2022
Mike Grace and his team are miracle workers. I seriously never imagined we’d be in the hole we are now in, especially seeing just how far we were originally from qualifying for anything! But thanks to Mike Grace’s wise counsel and serious diligence, he guided us and stuck by us and encouraged us through hurtle after hurtle until reached the finish line and closed on the perfect home. Mike and his team FAR exceeded our expectations and truly cared about us closing on a home. They went above and beyond to see us accomplish this dream and I can’t thank them enough. Any and all future home purchases will without a doubt be through Guaranteed Rate!
Jonathan S. | January 2019
Mike Grace and his team are amazing. I would recommend them to anyone
Jeffrey M. - Canon, GA | May 2022
They were great to deal with and very quick to answer questions.
Anish S. - Bloomington, IN | Mar 2023
Mainly because of one name, "Mike Grace" - he has been my mortgage representative for 12 years now. If there is a way for him to get something done, he will do everything he can to make it work! In my personal experience, he works with his customers as if they are a close member of his family and doesn't treat them as just another applicant. This is my first time with Guaranteed Rate, and the experience was top notch, I see why Mike made the decision to call Guaranteed Rate his new home. Mike + Guaranteed Rate = Touchdown!!!!
Russell S. | October 2018
Mike Grace, Jill Brannon and Andrew Cullum as always gave us the best loan experience. Their professionalism, knowledge and
Miguel L. - Cape Coral, FL | May 2022
Everyone was awesome! The process was so quick and easy! They were always attentive to any questions I had.
Lisa R. - Bethlehem, GA | Jun 2022
The found me a better rate than any other lender that I talked to. They made the entire process as easy as possible.
Thomas R. - Bellefontaine, OH | Jul 2022
Mike Grace and the entire team was great to work with.
Christopher L. - Statesboro, GA | Sep 2022
Great service and excellant communication thru out entire process
Armando M. - Commerce, GA | Dec 2022
They were extremely helpful, walking through the whole VA home loan process and they were very knowledgable.
Geromy S. - Okeechobee , FL | Mar 2023
Mike, Scott and their entire crew was a pleasure to work with.
Preston P. - Knoxville, TN | Apr 2023
Because they done a wonderful job helping us refinance our newly built home!
Matthew K. - Danielsville, GA | May 2023
Mike Grace did an amazing job! He’s professional as well very personable! Thank you Mike Grace!!
Kimberly H. - Naples, FL | Jun 2023
My loan team communicated on every process of my loan. The team was friendly and caring! I would highly recommend!
Ilsa L. | October 2018
Everyone was professional and worked quickly to get our mortgage approved.
Teressa A. - Watkinsville, GA | May 2022
Helped me with a challenging situation
Cleaston B. - Winder, GA | Jun 2022
Mike helped out in many ways. We felt he cared for us. And walked us through everything.
Tracy A. - Comer, GA | Jul 2022
They're the BEST! And they have Mike Grace!!
Deanna T. - Watkinsville, GA | Aug 2022
Mike Grace made the entire process so easy !! Hope all your guys are as good as he was.
Michael B. - Athens, GA | Sep 2022
Everyone made the process of getting a loan seem SO easy!! It was the BEST experience I have ever had when buying a home!!!
Beverly S. - Ormond Beach, FL | Nov 2022
Fast friendly service. My loan process was made easy with their Professional services. Listen to and answered all of my questions and concerns.
Michael T. - Biloxi, MS | Dec 2022
Everyone very nice and patient
Tressa P. - Colbert, GA | Jan 2023
Fantastic, outstanding customer service from Mike Grace & his team
Kimberly M. - Athens, GA | Feb 2023
They were great! Mike and his team really stepped up and helped us through the whole process.
Rachel P. - Winder, GA | Mar 2023
Mike Grace and his team were awesome. Deanna helped me through the details and Mike worked tirelessly to ensure I received the best rate possible. Even when it meant working late hours.
John R. - Eatonton, GA | Apr 2023
Mike and his team are amazing. This was one lengthy process and everyone was always ready to answer all my questions!
Maghali P. - Norcross, GA | May 2023
excellent service and communication, dependable, friendly, explained everything very nicely
Karin A. - Ames, IA | Jun 2023
Mike Grace and his team were awesome and made the loan process easy and stress free!!
Jimmy D. - Winder, GA | Sep 2023
Mike Grace made the process smooth and kept good communication with us.
Donald M. - Braselton, GA | Oct 2023
Very professional n defiantly went above my wildest dream.
Margaret C. - Liberty, SC | Nov 2023