What people are saying... What people are saying... Back to profile
The team at Guaranteed Rate was very professional and extremely knowledgeable and efficient in handling our loan application/process.
Matthew S. - Estero, FL | Feb 2022
They made the mortgage application process extremely easy
Garett W. - Chicago, IL | Dec 2021
Mike Metivier and his team were so nice and made the process very easy for us.
Aaron E. - Vass, NC | Nov 2021
Our mortgage application process was very easy right from the start. Mike Metiver was extremely helpful at every step of the process, right from getting pre approval letters to the final closing. He was very prompt with responding to all our clarifications.
Somnath B. - Stamford, CT | Nov 2021
Nathan was very helpful and knowledgeable with everything.
Lorelie D. - San Diego, CA | Aug 2021
Mike Metivier’s coordination and timeliness was amazing
Lydon F. - Flagstaff, AZ | Nov 2021
Everybody involved in the loan process was extremely helpful, kind, and open to any questions and concerns that I had. The process itself was made very simple and streamline and I never felt like I was lost or unable to reach out for clarification. Simply excellent rxperience.
Phillip P. - Spokane, WA | Jun 2021
The team work with me treated me like family and gave me the best rate
David D. - Durham, NC | May 2021
GOLD STANDARD customer service - any question or concern I had Mike Metivier answered right away. Mike took the time to talk to me on the phone several times when I had questions. I even had a question after hours and Mike answered my e-mail and even called me. Sonya also spoke to me and explained a few items.
Bridget K. - Mount Prospect, IL | Apr 2021
They were responsive and had a well oiled team that handled different aspects of the refi.
Austin Y. | Sep 2020
Professional service, few or no mistakes during the loan process, prompt and expedient service and communication and expert answers to questions.
Travis D. | Oct 2020
Service is prompt; efficient and rate is competitive.
David B. | Nov 2020
Their people are a pleasure to do business with!
Robert W. | Jan 2021
Great rate, knowledgeable employees and smooth process
Carol M. | Jul 2020
Great communication and service
Alvaro S. | Feb 2020
mostly painless experience
James K. | Jan 2020
I was very happy with the efficiency and customer service. Overall, communication was good, even before we officially began our refinance application.
John K. | Jan 2020
Chad White and Mike Metivier.
Raymond E. | Jan 2020
My mortgage broker is knowledgeable and smart .. he follows up and respond email or text quick ....
Li L. | Jan 2020
Friendly service, lots of help.
Josiah M. | Dec 2019
Excellent follow up and communication.
Richard L. | Dec 2019
Very well done.
Michael H. | Nov 2019
Very responsive and and enabled competitive offers.
James C. - Huntersville, NC | Aug 2022
Mike Metiver is the best in working for me
Robert W. - Pinehurst, NC | Dec 2022
Mike Metivier was amazing to work with and always so calm and communicative. Jaclyn Crane was also wonderful to work with and we appreciate both of them so much.
Gianna M. - Greenwich, CT | May 2023
Excellent agent..professional and efficient
Susan S. - Saratoga, CA | Nov 2023
There is one word that I feel from all the work Mike did for me BLESS.
Alvaro S. | November 2018
Extremely efficient, fast and best rate.
Stephen B. - Jersey City, NJ | May 2022
Easy to work with and helpful
Michael C. - Rimforest, CA | Jun 2022
Guaranteed rate did a great job and was very accommodating.
Larissa M. - Woodbridge, VA | Aug 2022
Because when we were contacted this team took our process and worked quick and efficiently to help us purchase our home.
Arturo R. - Sarasota, FL | Sep 2022
The entire team of professionals supporting and executing my home mortgage application were not only knowledgeable and pleasant to work with, but they responded sensitively and in a timely manner to help me move through the process.
Kathleen R. - Weymouth, MA | Dec 2022
Smooth process, timely closing
Tiffany F. - Oakley, CA | Jan 2023
Mike was great! Checked in and very quick to respond to questions we had. Great experience thanks to Mike!
Emily H. - Chicago, IL | Mar 2023
Amazing help and very communicative if anything needed to be known.
Tuan N. - Willow Street, PA | Apr 2023
Mike Metivier worked tirelessly to close our loan. He always took our calls, texts, and emails always with a very prompt response.
Bonnie B. - Candler, NC | May 2023
The whole team was very helpful throughout the process, Mike was always available to answer our questions and explained all that we needed to know.
Bruce M. - Fort Meade, MD | Jul 2023
Staff was wonderful and always accessible.
Patricia L. - Arcanum, OH | Sep 2023
Everyone we worked with, especially Mike and Anna, were fantastic, helpful, and got everything done quickly and efficiently.
Ben T. - Oak Park, IL | Oct 2023
Excellent customer service, especially Mike Metivier
Stuart W. - Concord, CA | Nov 2023