This was a fantastic experience. I work a crazy amount of hours and travel. I also haven't gotten a loan in 15 years, and the team was exceptional with their communication and availability.
Katherine C. | April 2019
Mike and his team did a great job overall. I liked the electronic submissions and thought the interface of their online tool was user friendly. I wish I could have just worked with 1-2 people. I did not like all the different names and email addresses. They handled the transitions pretty well, but it was confusing to me. Also, I'd suggest that anytime anyone sends me an email, they include the link to my account. I was constantly going into old emails to find the link and it would have been...
Miriam C. | April 2019
GR kept me informed and helped every step of the way. It was a great experience, and I would recommend Mike and team to anyone.
Brandon P. | April 2019
Mike Nielsen and his team made our loan process and closing very smooth. Received outstanding service overall and would definitely use Mike's services again.
Chintan S. | April 2019
Mike Nielsen was great to work with. He and his entire team made this process as easy as possible for two, first time, home buyers!
Gregory N. | March 2019
Mike Nielsen and the team behind him were all great, responsive and helpful. Overall, great experience and easy. Thanks.
Robert W. | February 2019
I've worked with Mike Nielsen on several loans and refinancings, and he always does a great job to make it a smooth process. Thank you, Mike and team!
Dodson O. | March 2019
I can't say enough about the team. They were helpful, made it easy and always available. The whole process between people and systems were perfect. Everyone was great but Mike Nielsen our go to person and he was exceptional. Thank you!
Robert W. | February 2019
I've known Mike, and our team has been working with him for years. He's an outstanding person and professional, and he's the first person we recommend to our clients to work with. I worked with him personally for the first time this year, and I knew that even when we ran into some serious some challenges with our transaction that might have affected the financing, that if anyone could make it happen, he could do it. And of course, everything came together. I know that he will do everything he...
Nancy G. | January 2019
The whole team at Guaranteed Rate was very helpful throughout the process, providing clear instructions and prompt responses.
Alejandro A. | December 2018
Doing everything digitally made the process seamless and easy. The closing was quick and very smooth because of Guaranteed Rate. Thank you so much.
Steven P. | November 2018
Mike Nielsen and his team were great. Worked for a quick close on a tight timeline. Great communication throughout.
William P. | November 2018
When my other lender, whom I worked with for years, pulled out of the deal, Guaranteed Rate and Mike stepped in to move on a closing super-fast. Without Mike and his team on top of everything from day one, I wouldn't have secured the home of my dreams. Loved the online portal, streamlined process, educational tools and most of all, the responsiveness. Truly amazing customer service all the way around. Thank you!
Douglas C., October 2018.
Great quick and thorough communication from everyone on the team helping me with my loan. Mike Nielsen, Mindy Grayewski, and Anne Mansfield were all spectacular to work with.
Rachel F. | October 2018
Great service, great technology to upload and/or sign documents, very smooth experience all around!
Brian P. | September 2018
Everything went very well and I knew what was needed every step of the way. With my prior lender it seemed like there was always something that they needed "urgently" that was never mentioned prior. This was about as stress-free as it comes.
Daniel M. | September 2018
Mike was wonderful!!! We reached out to him to get a second opinion on the current quote we had, and he beat that quote by a long shot. We only had about 2 weeks until our closing date, but he made it happen and we closed on time. Mike and his staff are awesome, they respond quickly and have an organized process to keep the ball moving!!! Thank you Guaranteed Rate!!!
Diana L. | August 2018
Loved Mike and his wonderful team.
DeAnn V. | August 2018
Guaranteed Rate made this experience incredibly easy for a first time home buyer! The staff was incredibly helpful and patient in their explanations to my hundreds of questions!
Megan S. | July 2018
Mike Nielsen and his team were great again. Could have gotten a lower rate elsewhere but it's worth the extra amount to use GR.
Christopher L. | July 2018
Mike, Kim, and Savannah are amazing to work with. I have purchased three homes and refinanced one of them all using Mike and his team. I'm always amazed at how easy the process is and how helpful everyone at GR is.
Darin J. - July | 2018
Mike Nielsen and his team made our sometimes tricky process very smooth. 10/10!
Paul B. | July 2018
We had a wonderful easy experience for first time buyers. Everything went smooth fast and efficient with Mike.
Marija L. | June 2018
The best experience I have ever had! I will be back!
Bryce M. | June 2018
Mike Nielson is the best! He was very attentive and knowledgeable and made the loan process as painless as possible.
Christina P. - June | 2018
The process was very efficient. All the team was very good at communicating and provide all information needed.
Dalia C. - June | 2018
Guaranteed Rate worked with me on some important issues. During the loan process their team worked efficiently together. That made the transaction successful.
Abebe G. | June 2018
The transaction was smooth and we were able to close as scheduled.
Justin S. | June 2018
Our experience with your company was fantastic. The Guaranteed Rate Team was always very attentive to our needs, answering questions in a timely manner, and really went the extra mile for us. We appreciate all the help and work. Thank you.
Brian S. | June 2018
Worked with Mike Nielsen and his team. He was great and easy to work with. He replied to us promptly and was thorough in his explanations. Made the home buying experience much easier than expected.
Shalin K. - May | 2018
Mike Nielsen, Senior Vice President of Mortgage Lending, was a wonderful breath of fresh air when it came to refinancing our home loan. He explained everything in detail so my wife & I could really understand it. His team took charge and created a seamless transition between loans that were so smooth, I could not be more pleased. Thanks Mike for your personal attention.
Joe & Cathie S. - Chicago, IL | FEB. 2018
Mike Nielsen and his team are great, very thorough and quick to get us the information and answers we needed. This is the second time in one year that we have used them and we will continue to do so if needed, as well as recommend to anyone we know, thanks again!
Jordan W. -Glen Ellyn, IL | MAR 2016
Mike Nielsen made the whole process amazing. He was so responsive, very fast, and took excellent care of us.
Rachel C. -Chicago, IL | MAR 2016
Mike Nielsen was professional, efficient and communicative. He gave us a ton of information as the re-fi process went along. We were happy that we could submit all documentation online, and have a notary come to our house when it was convenient to us. As a millennial couple, this process moved at the speed we are used to with no hiccups. We are extremely happy customers.
Carla E. -Chicago, IL | MAR 2016
Mike Nielsen is just great. Hands on, great communication and a responsive team. Mike the closer was fantastic. Love Guaranteed rate and always tell my friends.
Hugh A. - Chicago, IL | Dec. 2015
All the parties involved were exceptionally helpful, particularly Mike. Whenever we had a question we simply emailed or called and had an immediate answer. Thank you very much, I am very satisfied.
Sean L. – Chicago, IL | SEP 2015
"Working with Mike Nielsen is phenomenal. Not only is he available all the time via cell, email and text, but he is on the ball. He responds to me quickly and makes sure he does the best possible job for my clients. A quick "story": Client with 9 mortgages. Getting 10th mortgage. Appraisal comes in $100K low on TERRIBLE appraisal. Mike swoops in, gets appraisal desk review with knowledgeable appraiser. Buyer closes on time. Buyer happy, seller happy, realtor happy, lender happy. Everyone lives...
Sarah M.-- Real Estate Agent-- Chicago, IL.
Mike Nielsen and his team were a pleasure to work with. They were very professional and had great attention to detail, they made the process easy. You guys were great, thanks !
Vito R. -- Chicago, IL.-- 6/ 2013
On behalf of my wife and I, we want to thank you and your team for the job that you guys did in closing on our home. You guys were able to get it done in the time we needed, where others said it wouldn't be possible. It was a true pleasure working with you. We will be referring all of our friends and family!
Aaron & Jennifer D.
“I just had another great experience working with Mike Nielsen at Guaranteed Rate in Chicago. My clients were very happy with the service, terms and reasonable fee. Way to go Mike!”
Scott P., Realtor – Chicago, IL – 7/2013
"I have worked with Mike Nielsen for a number of years and he is phenomenal. Not only is he available all the time via cell, email and text, but he is on the ball. He responds to me quickly and makes sure he does the best possible job for my clients. A quick "story": 2. Client with 5% down. All gift funds. No funds of his own. Nightmare deal. Deal almost falls apart 15 times, but Mike works some sort of magic, I think, and closes deal ON TIME. Client never knows it was an issue. Buyer happy,...
Sarah M.-- Real Estate Agent-- Chicago, IL.
Hey check out the amazing review from Lisa about Mike!
“The process was easy and the service was exceptional! Mike explained to me what was required which made the process move forward smoothly! Thanks again Mike!”
Lisa L. -- Aurora, IL -- 03/2013
Check out the 5 star rating SAA gave Mike on Yelp!
"I have worked with Mike Nielsen three times now (purchase of real property and refinancing twice). Each time the transaction was smooth and quite fast.I can recommend Guaranteed Rate based on my personal experience."
SAA Chicago, IL 12-2012
Fantastic! Mike and everyone we worked with through e-mail correspondences were excellent. Our questions were always answered in a timely manner. We can't say enough good things about Mike- he helped us through the entire (very long) process. Thanks again Mike!
Cori S. - Long Grove, IL 6/2012
...I can't say enough about Mike Nielsen. My clients were working with another mortgage broker that they chose. Their broker made some mistakes. Mike took over the file and turned it around with a CTC in 3 days - a day ahead of expectations. It was also one of the smoothest closings I've attended. This wouldn't have closed without him! These clients will be purchasing several other properties in the near future.
I can't say enough great things about Mike. He's now my go-to broker.
Michelle M. - Realtor 4/2012
Everything went well, smooth as usual working with Mike Nielsen and his team. I financed my original home loan with Guaranteed Rate and have re-financed twice since then, both through Guaranteed Rate. I have referred several family members and friends, and they have gone on to close business with Guaranteed Rate. I believe I have now referred about 5 people that have ultimately closed loans with Guaranteed Rate.
Jeffery S. - Chicago, IL 9/2011