What people are saying... What people are saying... Back to profile
Mike Yeates was wonderful to work with!
Patricia K. - Oak Park, CA | Apr 2022
great service and nice people
David S. - Ventura, CA | Apr 2022
They had answers before I had questions
Walter L. - Camarillo, CA | Mar 2022
Everyone was helpful and always kept me in the loop.
Christian W. - Ventura, CA | Mar 2022
Mike Yeates and his team were incredibly thorough, helpful, and worked hard to secure a loan for our first home.
Sun K. - Camarillo, CA | Mar 2022
David, Mike and team were responsive and resolved issues with lenders, title companies quickly and effectively.
Richard O. - Newbury Park, CA | Feb 2022
Mike Yeates was very patient and helpful during the process
Michael G. - Orange, CA | Feb 2022
David, Mike Yeates and the whole team were excellent to work with during the process.
Van T. - Coto De Caza, CA | Dec 2021
Outstanding service by Mike Yeates, expertise constantly demonstrated, kind and considerate, great follow through.
James S. - Indio, CA | Oct 2021
Amazing service and a 21 day escrow. You guys hit it out of the park for our family. Thank you!!!
Alton G. - Ventura, CA | Oct 2021
It was an easy process and done quickly
Shannon N. - Santa Maria, CA | Sep 2021
Everything went perfectly! I felt like everyone I dealt with new exactly what they were doing, they all had a positive attitude and just excellent customer service all around!
Christian W. - Ventura, CA | Sep 2021
We’ve done two Refis with guaranteed rate and they’ve been the easiest, best things we’ve done.
Christopher R. - Camarillo, CA | Aug 2021
Michael Yeates and the entire team were efficient and made this process easy and less stressful.
Bonnie C. - Oak Park, CA | Aug 2021
Quick response time to questions , made it easy to understand and explain mortgage options
Joshua E. - Camarillo, CA | Aug 2021
Everyone who was involved was knowledgeable and courteous and very prompt. Everyone talked to one another so it was cohesive and not fragmented.
Marcellyne J. - Vallejo, CA | Aug 2021
They were so great through the whole process. Patient and understanding of my unique situation.
Robert T. - Simi Valley, CA | Aug 2021
Keep me in the loop. As well as getting done what they say they will. Plus I'm a longtime customer and David has always been honest and fair.
Wayne T. - Ojai, CA | Aug 2021
Excellent service and great attention to details.
Susan B. - Camarillo, CA | Jul 2021
Responsive, helpful, friendly
Lydia H. - Ventura, CA | Jul 2021
Worked with Mike Yeates on the recent refi. Rated 10+ because: Timely communication Less process time High efficiency
Shiqi Y. - Moorpark, CA | Jul 2021
Mike Yeates and David Jaffe kept me up-to-date every step of loan process. They were always available if I had any concerns.
Linda B. - Simi Valley, CA | Jul 2021
Michael Yeats really took care of me. his calming mannerism is just what this high strung lady needed
Joy R. - Ventura, CA | Jun 2021
Everything worked out seamlessly. Clear directions as to what needed to be done. Very professional crew.
Damian P. - Santa Paula, CA | Jun 2021
Michael Yeates and the rest of David Jaffe's team are friendly, efficient and trustworthy
Edward H. - Ventura, CA | Jun 2021
Excellent customer service
Kenneth B. - Oxnard, CA | May 2021
They got our 4 different properties all refinanced at great rates and excellent service.
L. C. - Santa Barbara, CA | May 2021
Excellent communication and ease of service.
Gregg I. - Fountain Valley, CA | May 2021
Fast, responsive, and to the point.
Patrick O. - Thousand Oaks, CA | May 2021
Because Mike is awesome! His communication skills are beyond great.
Laura T. - Albany, CA | May 2021
Fast, easy, excellent communications
Mark W. - Thousand Oaks, CA | May 2021
Because Mike Yeates stuck with me to get this loan done.
Ronald P. - Camarillo, CA | Apr 2021
So easy to work with...we switched lenders mid loan and Mike Yeates made it seamless and actually faster than if we would have used our previous lender.
Jennifer O. - Ventura, CA | Apr 2021
Mike Yeates and team have been great on two loans for us.
James C. - Ventura, CA | Apr 2021
I have used Guaranteed Rates for the second time now. I have once again been extremely happy with the outcome. Mike Yeates is absolutely wonderful. He answered all my questions. Was very patient and explained the loan process making the process so simple. I have been telling my friends all about your company.
Julie F. | Mar 2021
Fast , efficient, and very helpful
Patricia O. | Mar 2021
Staffs are responsive, helpful and they bring service to their customer above anything else. There rates are competitive.
Armando B. | Mar 2021
Everyone I worked with was friendly, and the whole process went smoothly and quickly.
Adam K. | Mar 2021
Great help and very knowledgeable
Judith C. | Feb 2021
Excellent customer service, lots of options provided, quick responses and clear explanation of different programs available.
Rachael M. | Feb 2021
Communication was on point.
Nicholas W. | Feb 2021
My file was complicated, whereas a lot of people wouldn’t touch it. Nonetheless, Mike Yeates was able to get approved. That young man really impressed me! Prior to working with Mr. Yeates, previous loan consultants had failed to offer me solutions to my financial needs. Mr. Yeates truly went above and beyond to complete my file, having left me throughly pleased with his customer service and work-ethic! Having owned a business myself, I’m certain Mr. Yeates will likely move into management amongst Guaranteed Rate, as his qualifications are evident. I intend to recommend Guaranteed Rate to all friends and family in the market for a new loan, specifically because of the service I received from Mr. Yeates.
Craig W. | Sep 2020
Because of the good service i got from Jaffe Financial.
Elaine B. | Feb 2021
Mike Yaetes is so great to work with. He makes this process so easy for his clients.
Mercy P. | Sep 2020
Mike Yeates is awesome! Great customer service. Efficient communicator.
Cynthia M. | Oct 2020
Because of Mike Yeates! Simply put, he was amazing. From the very first call, we knew that we could trust him to take care of our family. That was really the key for us--trust. Beyond that, he stayed with us at every step, and was our constant through closing, which is unheard of. We were not simply shuffled along to someone else, Mike was our go to through the whole process, which was so reassuring. He answered every question and walked us through every step. He was so knowledgeable, approachable, available and patient. He gives that unquantifiable extra that sets him apart. I can not recommend him more.
Euna R. | Sep 2020
Michael Yates is a great professional
Bidyut K R. | Oct 2020
The process was very quick and customer service was great
Sky S. | Nov 2020
Mike Yeates did an above and beyond job at helping me and always was available to answer my questions
Diane M. | Sep 2020
Great all around service and experience.
Daniel G. | Oct 2020
Great customer service and quick turnaround.
Mary S. | Nov 2020
Knew exactly what I needed and worked with me to gain the good outcome.
Mary D. | Aug 2020
The professional attitude of the people we worked with especially Mike.
Earl R. | Sep 2020
Mike Yeates made the refinance process seamless and easy.
Christopher E. | Oct 2020
Michael Yeates is a excellent and responsive he got to loans done quickly and professionally!
Michele D. | Nov 2020
It was fast and they were efficient.
Noemi S. | Dec 2020
Great service, great rate options, great communication on the process and status of the loan.
Deborah M. | Aug 2020
Because of Mike Yeates. He communicates in a timely and direct manner, he’s always friendly and really drives home the point that he wants to create the best financial solution for my situation. I’ve recommended Mike to a colleague and understand the my colleague’s experience was also positive. Mike is the reason that I am a repeat customer and will likely be in the future, given continued decreases in home mortgage interest rates.
Isaac D. | Sep 2020
Mike Yeates was very responsive every time that I called, emailed or texted.
Robert W. | Oct 2020
Great and friendly communication. On top of required documents
David G. | Nov 2020
Mike Yeates and his team are awesome
David C. | Dec 2020
Mike Yeates and his team provided exceptional service
Anthony F. | Jan 2021
Michael Yeates goes above and beyond during the entire process and stays in touch thereafter. He is great to work with.
James C. | Jul 2020
Great customer service, trustworthy, and great rate!
Amber M. | Jun 2020
Great experience with Mike Yeates and the entire team.
Joseph A. | Jun 2020
They answered any question I had about my refinancing. They’re great!
Andres S. | Jun 2020
Quick service/loan estimate & funding of loan.
Natashalee V. | May 2020
Professional, friendly, knowledgeable and was gracious and great answering my questions.
Sharon R. | Apr 2020
Easy to work with. Trustworthy, hyper-responsive, representative (Mike Yeates).
Christopher R. | May 2020
Michael was very attentive and always available. the customer service was stellar
Omar N. | Apr 2020
I have already recommended them to a friend.
Kelly C. | Apr 2020
Mike was excellent and took the time to expedite my loan!
Teresa K. | Apr 2020
Mike and his team were outstanding in every way. Superb customer service
Edward K. | Apr 2020
Mike was professional followed through and answered questions thoroughly.
Keith M. | Mar 2020
professional and friendly services
CHARLES K. | Mar 2020
Mike Yeates did an amazing job. He is always on top of everything, pays attention to detail and follows up with the client.
Farbod N. | Feb 2020
Simple, my brokers handling -Excellent!!
Bruce D. | Feb 2020
Made the process easy! Great information provided along the way.
Vanessa R. | Dec 2019
Mike Yeates. He’s the man! Professional, always available, and thorough. He’s the reason I’m a repeat customer.
Isaac D. | Nov 2019
By FAR THE best experience we have EVER had with any kind of loan! I can not say enough about everyone that we were in contact with especially Mike!
Robert P. | August 2019
Michael Yeates and team were awesome. Very responsive, great advice and great guy.
James C. | August 2019
Michael Yeates could not have been more proactive and responsive in working through the process in an efficient and professional manner. He was simply fantastic.
James C. | July 2019
Mike Yeates is the best and his staff. He always returns calls and was able to make the loan happen despite a lot of moving pieces.
David C. | June 2019
Mike Yeates did an excellent job as usual and so did his staff. Great work.
David C. | July 2019
Michael was very professional and worked at my pace with my crazy graveyard schedule. I've recommended Guaranteed Rate to my family and friends.
Rami S. | June 2019
Mike Yeates made my complicated, long-shot of a loan process very easy. He was transparent and kept me up-to-date at all times. Mike is trustworthy and an asset to this company.
Cynthia M. | May 2019
Mike Yeates did a fantastic job and I will be referring business to him in the future
Joshua E. | May 2019
They where all very professional and patient
Eufrasia C. - Camarillo, CA | May 2022