What specific steps do you use to help your customers find the best home loan for them?
When I am helping my customers to find the best home loan for them, the specific steps I follow are:
Education; Educating my customers on different loan programs and the home loan process itself. The more you understand the process, the less daunting it will be.
Active and Intentional listening; Understanding what your customer's current and long term needs are is paramount in this process.
Communication; It may sound cliche, but communication is key! I communicate thoroughly and often with you and your real estate agent throughout mortgage loan approval process.
What provides you with the most satisfaction in your job as a Loan Officer?
I get the most satisfaction our of making home ownership a reality for new buyers. Getting a family into a starter home, dream home, or retirement home, each scenario has meaning and gives me satisfaction.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I am married with 3 young children. I love to spend time with my family- we love music and food and celebrating life together!
Tell us something that makes you unique or something wacky, yet interesting about you?
My husband is part owner of a small ice cream company, which takes us to lots of fun events together as a family. My maternal family is from Austria, and I love German/ Austrian food, and can speak German.