What people are saying... What people are saying... Back to profile
Full team effort. Great response time. Industry experts.
James R. - Lexington, KY | Aug 2021
The representatives from Guaranteed Rate were friendly, helpful, and patient during the entire process - especially Mitch Florence, who was there with me every step of the way! I always felt comfortable asking questions and could trust that every answer would be well-informed and transparent, but even more so compassionate and genuine toward my being a first-time buyer and newbie to the lending process. I learned a lot from this process and was engaged in a way I felt was unique to Guaranteed Rate and the quality of service you seek to provide.
Grace C. - Lexington, KY | Jul 2021
Mitch does amazing work! He made the first time home buying process for us so easy. He was wonderful and constantly keeping us in the loop. We couldn’t have had a better home buying experience! I would highly recommend Mitch to all of my friends and family.
Lindsay S. - Nicholasville, KY | Jul 2021
You guys bent over backwards to accommodate all the craziness of the last second closing changes.
Eric M. - Lexington, KY | Jun 2021
Great service. Quick action in a tight/fast moving market.
Nicolas R. - Lexington, KY | Jun 2021
Great communication to us and quick responses to inquiries.
Ricky B. - Lexington, KY | Jun 2021
Mitch was friendly and professional everything he and his team did was spot on
Jeffrey M. - Nicholasville, KY | May 2021
Excellent service, walked me through the process in detail very patiently, regular and professional communication.
Kurt B. - Lexington, KY | May 2021
Friendly, efficient people.
Barry B. - Lexington, KY | May 2021
Great service, prompt and professional
Anthony P. - Lexington, KY | May 2021
Mitch and his team were available around the clock and made sure everything was going to work out.
William H. - Lexington, KY | May 2021
Mitch and his team made the home buying process as smooth and worry-free as possible.
Deron E. - Lexington, KY | May 2021
Very smooth process, very friendly and overall an excellent experience.
Christopher D. - Lexington, KY | May 2021
I had a very good experience buying my first home.
Sandra A. - Louisville, KY | May 2021
Mitch and his staff were SO helpful. They explained everything every step of the way. As first time home-buyers there were many things we didn't know before and during this process. Mitch helped catch us up to speed and helped us to feel confident with all of our decisions.
Regan H. - Lexington, KY | Apr 2021
Mitch Florence took great care of me.
John S. - Nicholasville, KY | Apr 2021
Great communication and timely with everything throughout the process.
Cory H. | Mar 2021
The application process online was very easy and our mortgage broker was very responsive.
Michelle F. | Mar 2021
Guaranteed Rate ensured a seamless process when purchasing our first home. Mitch Florence and his team provided us with exceptional knowledge that applies to young couples in a rapidly changing market.
Kyle S. | Mar 2021