What people are saying... What people are saying... Back to profile
Online platform is user-friendly. The LO and processing teams are top-notch and very communicative and the closing process was 30 days with little to no hiccups.
Timothy B. | Mar 2021
Easy to deal with, completed all aspects of the refinance in a timely manner and estimate came in very close to the estimate.
Jerry R. | Mar 2021
Quick and thorough responses to questions.
James W. | Mar 2021
Everything was relatively straight forward and easy to follow.
Lanier G. | Aug 2020
All my questions were answered immediately by email.
John T. | Sep 2020
Everyone was really helpful and answered questions quickly
Anahid T. | Aug 2020
They are easy to work with. Professional/knowledgeable/responsive
Jeffrey A. | Sep 2020
Efficient loan processing, use of technology
Jennifer T. | Aug 2020
My mortgage team was incredible - very responsive and knowledgeable. Also, beat out all other interest rates!
Taylor K. | Sep 2020
The experience was very thorough, friendly, and positive
Michael H. | Nov 2020
Excellent communication and a seamless process.
Julio d. | Sep 2020
They were very helpful during the process and had the best rate.
Sarah D. | Nov 2020
The whole team did an excellent job
Michael S. | Dec 2020
I had a great experience with Guaranteed Rate.
Troy N. | Aug 2020
They were responsive in very busy times.
Patricia K. | Sep 2020
Very diligent and knowledgeable staff. This was the second time for me to refinance with Guaranteed Rate and your rates were best in both instances.
Wolfgang R. | Nov 2020
Honest, professional, detailed
Mary-Lee W. | Dec 2020
Guaranteed Rate was fantastic! We''ve used them before and love their digital process - so efficient!
Paul W. | Jan 2021
Best rate and great service.
Abel R. | Jul 2020
Great Customer Service. Process was explained well and simple.
Andrew M. | Jul 2020
Molly was knowledgeable, patient and very helpful.
Donna M. | Jul 2020
Molly was the best!. Very patient and helpful.
Alfred C. | Jul 2020
Molly has been exceptional to work with and always answered my questions in a timely fashion.
Brian S. | Jun 2020
The honesty, responsiveness, patience and service Molly provided.
Lewis G. | Jun 2020
Being able to do most of the paperwork online and customer satisfaction.
Donald M. | Jun 2020
Good company, good customer service. However, the timing provided for closure wasn't realistic.
Wesley A. | Jun 2020
Molly was amazing to work with!
Christopher G. | Jun 2020
Everyone we dealt with were professional and honest.
Keith Y. | May 2020
Guaranteed rate took care of all my needs and were helpful in every step of the way.
Ahmed B. | May 2020
Got me a good rate and process was relatively easy
Timothy Q. | May 2020
Good rates, easy uploading documents
Kelli H. | May 2020
Fast, easy and great communication
Timothy H. | Apr 2020
Molly was wonderful to work with and didn’t pressure me like other lenders. The ease of doing everything online was fabulous during these trying times
Nancy H. | Apr 2020
Everyone at Guaranteed Rate are extremely friendly and helpful. I have gotten everything I wanted from them.
William Y. | Apr 2020
Great team, super responsive and the best offers.
Brian D. | Mar 2020
Communication on the front end was fantastic- the closing and final steps were bumpy and had to repeatedly ask for information/updates. Almost missed closing date
MEGAN F. | Mar 2020
Happy with the process and transparency
FREDERICK S. | Mar 2020
I was extremely happy with the way Molly’s team handle the process to acquire the loan.
Levell J. | Jan 2020
I received excellent service from all the members of the organization with whom I had dealings.
Robert J. | Jan 2020
Molly and her staff are extremely knowledgeable, helpful, professional, and personable. The entire process moved along quickly and easily.
Susan F. | Jan 2020
From start to finish every aspect of the process was promptly handled by Molly Huntley and her team. We could not ask for more.
Jerry R. | Dec 2019
Molly & Stephanie were absolutely fantastic, responsive and professional throughout the whole process.
Jeffrey A. | Dec 2019
Molly and her team (Philip) we’re very professional throughout the process. They were a welcome departure from the typical experience in the industry.
James C. | Dec 2019
Professional, friendly and on time with all of my concerns.
Richard A. | Nov 2019
Everything went smoothly and my questions were always answered in a timely manner
Alicia W. | Nov 2019
From start to finish every aspect of the process was promptly handled by Molly Huntley and her team. We could not ask for more.
Jerry R. | Dec 2019
Professional, friendly and on time with all of my concerns.
Richard A. | Nov 2019
Everything went smoothly and my questions were always answered in a timely manner.
Alicia W. | Nov 2019