What people are saying... What people are saying... Back to profile
Top Notch service excellent team and all professionals guidance
Akbar M. - Chicago, IL | Apr 2022
I've used GuaratneeedRate adn Matt Paradis' team multiple times now--always with great results!
Stephen V. - Parkland, FL | Apr 2022
Because the process was easy
Mohammad A. - West Chicago, IL | Apr 2022
Went above and beyond and so easy to work with!
Christopher U. - Geneva, IL | Apr 2022
Matt and his team were able to get me approved in 6 days.
James K. - St. Charles, IL | Mar 2022
I have used Matt and team a few times and am always happy
Jennifer R. - Saint Charles, IL | Mar 2022
Very helpful, things were done quickly and they went above and beyond to help us out as first time home-owners.
Aubrey B. - Geneva, IL | Mar 2022
Service provided by our local GR office, Matt Paradis
Randy D. - Franklin Park, IL | Mar 2022
Great communication, very helpful, explained the process, got the job done timely!
Hanna D. - Sycamore, IL | Mar 2022
Great service and responsiveness
Andrew P. - Chicago, IL | Mar 2022
Because they were helpful and considerate during every step of the process
Andrew B. - Dekalb, IL | Feb 2022
Everyone at the office were extremely helpful for my husband and I. It was very difficult to buy a house we have never seen and secure a mortgage from afar. Guaranteed Rate walked us through each step and put my mind at ease that we picked the best company for us.
Julie Z. - Mountain Top, PA | Feb 2022
everyone we spoke to was efficient, friendly and so helpful
Jill O. - Wheaton, IL | Feb 2022
Excellent service. Total professionalism.
Richard H. - Elk Grove Village, IL | Feb 2022
Fast turnaround. Helpful employees.
Ryan E. - Warrenville, IL | Feb 2022
Good rates and friendly and accommodating
Gabriel I. - Dekalb, IL | Feb 2022
Great communication and follow through. They made the process very easy.
Alil K. - Elgin, IL | Feb 2022
They were helpful and efficient
Gina S. - El Dorado Hills, CA | Feb 2022
Very efficient and professional team
Maria Cecilia M. - Aurora, IL | Feb 2022
Always professional I’ve worked with them in the past for a previous residence and they have yet to let me down.
Gary P. - Bloomingdale, IL | Jan 2022
Because they did the job I wanted and needed done!
Diane H. - Sycamore, IL | Jan 2022
Easy to work with, friendly, competitive rates. Matt Paradis and Jeff Sommers were exceedingly helpful, communicative, and flexible.
Scott K. - Geneva, IL | Jan 2022
Everyone was very friendly, knowledgeable and efficient!
Taylor B. - Elburn, IL | Jan 2022
Super helpful, responsive, and in house experts for every level of the mortgage process.
Nicholas R. - Bristol, IL | Jan 2022
The service was really good without any problems and appreciate for their smooth service
Nanna P. - Streamwood, IL | Jan 2022
The team worked with me through the whole process to ensure I didn't have any questions or concerns.
Joanne S. - Elburn, IL | Jan 2022
Attention to detail and the communication was outstanding.
Joseph G. - Yorkville, IL | Dec 2021
Always an easy and honest process with you guys
Adam S. - Batavia, IL | Dec 2021
The whole process from beginning to end was effortless on our part due to the team preparation of guaranteed rate.
John C. - Huntley, IL | Dec 2021
I've enjoyed working with Matt Paradis and his office for several years.
Douglas H. - Geneva, IL | Dec 2021
Easy process. Headache free
Daniel H. - Lake In The Hills, IL | Dec 2021
Responsiveness, integrity, the ability to follow through and friendliness.
Paul K. - Batavia, IL | Nov 2021
They gave direction every step of the way. They were friendly and helpful and also had good systems to get documentation to them. It was very easy.
Christy P. - Geneva, IL | Nov 2021
Excellent service and follow up.
William L. - Algonquin, IL | Nov 2021
Excellent communication and their availability and prompt call backs
Gregory A. - Dekalb, IL | Nov 2021
Painless process and digital paperwork.
Albert S. - Alsip, IL | Nov 2021
made the whole home buying process easy to understand and returned my phone calls and answered questions in a timely manner
Terrence D. - Palatine, IL | Oct 2021
Smooth and excellent process.
Jesse R. - Dekalb, IL | Oct 2021
everyone was so helpful and kind and patient. No one made me feel bad about my less than perfect situation. It was just kindness and patience and reassurance the whole time.
Debra L. - Wheaton, IL | Oct 2021
The team at Guaranteed Rate were wonderful! Very helpful and available to inform and guide us through the process. Results were as promised and we feel they have a great team working for the best outcome.
Judith P. - Green Lake, WI | Sep 2021
Outstanding customer service, competitive rates
Patricia P. - Saint Charles, IL | Sep 2021
Great service... so smooth and my closing was SO quick!
Catherine C. - Orland Park, IL | Sep 2021
Guaranteed Rate was excellent in their service to me. I am very pleased with how they handle my Mortgage from start to finish!
Sonja N. - Elgin, IL | Sep 2021
Matt and his team are awesome. They made the process smooth and quick.
Adam H. - Elmhurst, IL | Sep 2021
Our team was great. We had lots of back and forth and we had to make significant changes to our loan multiple time. They were always responsive and always understanding.
Robert M. - Crystal Lake, IL | Sep 2021
Matt and his team kept me informed about the process. They were easy to work with and ready to answer my questions.
Diane T. - Batavia, IL | Sep 2021
Everyone was very vested in the process
Michael S. - Kildeer, IL | Sep 2021
The whole process was extremely smooth. Very Organized with great communication
Fredrick A. - St. Charles, IL | Sep 2021
Friendly and knowledgeable. Calls back right away
Fay H. - Lake In The Hills, IL | Sep 2021
Prompt and efficient! Excellent teamwork!
Ellen R. - St. Charles, IL | Aug 2021
The team worked very hard to get our loan closed w/ in 30 days.
Naila B. - St. Charles, IL | Aug 2021
Matt Paradis is excellent. He has done all of my mortgages. I refer him out all the time since I am a realtor.
Glen S. - Geneva, IL | Aug 2021
They were great the whole process from beginning to finish. Were extremely knowledgeable and helped me each step of the way!
Sean F. - Saint Charles, IL | Aug 2021
Seamless process. Very knowledgeable staff at every step of the way.
Paul H. - Naperville, IL | Aug 2021
Everything went very smoothly!
Rebecca K. - Geneva, IL | Aug 2021
Their quick response, availability, thoroughness, desire to find the best rates, and their friendliness and humor.
Pamela V. - Geneva, IL | Aug 2021
Because from the very first phone call all the way through to the end my team was AWESOME!! They made what I thought was going to be a difficult process so incredibly easy, friendly and simple. KUDOS. To Matt PARADIS and his entire team!!!
Kellie T. - Braceville, IL | Aug 2021
Efficient and knowledgeable
John H. - St. Charles, IL | Aug 2021
They did a great job assisting me in what I needed.
Robert M. - Aurora, IL | Aug 2021
Excellent service at all stages: application, processing, underwriting & closing. Communication was respectful & timely. When we encountered hiccups with paperwork, the team suggested possible solutions. Everyone worked expediently and efficiently. The service was top of the line!
Mark A. - Batavia, IL | Jul 2021
Matt Paradis and his team were fantastic! They were helpful and responsive throughout the process.
Matthew C. - South Elgin, IL | Jul 2021
Good people who were accommodating and easy to work with. Loan process was efficient.
Douglas J. - Oswego, IL | Jul 2021
I had a great experience. Matt and the team made everything easy for me. They were very responsive and helpful.
Sheena S. - Oswego, IL | Jul 2021
All questions answered, no hidden fees, amazing people
Kelly K. - Montgomery, IL | Jul 2021
Very easy to work with and very understanding to consumers
Samuel C. - Rochelle, IL | Jun 2021
Mark Paradis and his staff.
David B. - Elburn, IL | Jun 2021
Everything was just as quoted and the process moved along fairly smoothly.
Harry W. - Glen Ellyn, IL | Jun 2021
Friendly and very helpful, lots of guidance.
Sebastian M. - Lombard, IL | Jun 2021
Very responsive to all questions and made the process very easy.
Mark D. - Wheaton, IL | Jun 2021
The process was very easy and everyone was so friendly
Christina M. - North Aurora, IL | Jun 2021
Matt P. and his team were exceptional. 5 Star Service! I will recommend GR to all my friends and family!
Ashley S. - Winfield, IL | Jun 2021
Excellent customer service
Jamie D. - Oak Park, IL | May 2021
Matt Paradis and all employees at guaranteed rate were prompt, on top of all I needed to do, there when I had questions, and checked in on me often.
Nicole P. - Oswego, IL | May 2021
Super fast, friendly helpful.
Heidi F. - Batavia, IL | May 2021
Easy to work with and always available
Matthew B. - Batavia, IL | May 2021
Great service, and the whole process was very easy.
David P. - Hoffman Estates, IL | May 2021
Great response to questions and finished ahead of schedule, very smooth closing, and loved the pre-sign options one some of the docs.
Jamie L. - Cortland, IL | May 2021
Matt Paradis and his team kept me informed throughout the process and answered all of my questions.
Matthew H. - Elgin, IL | May 2021
Loyal customer now having sold 2 houses and completed 2 Refi's in the last few years. Great team!
Jennifer D. - North Aurora, IL | May 2021
Friendly easily accessible and easy to maneuver the process
John H. - Oswego, IL | May 2021
Easy to use. Quick to respond. Lots of explanation.
Geness M. - Dekalb, IL | May 2021
I was very pleased with the service and the response rate to questions and concerns.
Sibylle T. - Oswego, IL | May 2021
The team was fantastic to work with and very responsive.
Jamie B. - Batavia, IL | Apr 2021
Matt is a very knowledgeable person and very honest
Della S. - Saint Charles, IL | Apr 2021
Easy, pleasant experience.
Elizabeth B. - Woodridge, IL | Apr 2021
Very happy with how they helped me get a loan and how helpful they where in explain to me how everything thing works.
Karol B. - Schaumburg, IL | Apr 2021
good people, seamless process, highly responsive
Aaron I. | Mar 2021
The entire process was very quick and Matt and team made it very easy.
Andrew A. - Mchenry, IL | Apr 2021
I was very satisfied for all the customer service and all the people that I talked too. They are great, explained to me in detailed all the questions I asked.
Marciana L. | Mar 2021
Everyone I worked with was timely, professional and transparent.
Alexander P. - Steamboat Springs, CO | Apr 2021
Matt DelGiudice was awesome through out the loan process
Jacob H. - Saint Charles, IL | Apr 2021
I AM HAPPY WITH THE SERVICE.
Thelma C. | Mar 2021
They are professional They know what they are doing.
Sunitha D. - Carol Stream, IL | Apr 2021
Everyone we dealt with during our transaction was prompt, professional, understanding and provided necessary assistance.
John S. | Mar 2021
Excellent communication and very easy
Matthew A. - Lisle, IL | Apr 2021
Every step of the way flowed very smoothly. Every person that I had contact with throughout the entire process was very professional. Applying was easy, processing was easy, closing was easy.
Diane L. | Mar 2021
Matt Paradis and his team were outstanding!
Kathleen C. | Mar 2021
seemed honest. My 3rd time using GR. Patient. Pretty easy for the most part
Diana R. | Mar 2021
Matt Paradis and his team are the best in the business.
Matthew H. | Mar 2021
Matt Paradis has been my mortgage broker for 25 years, he always does a thorough job, great advice, and builds a team around him that is highly professional, diligent and competant.
Steve M. | Mar 2021
Everyone was so helpful and knowledgeable. This was my first time going through the process alone and even though I had a ton of questions they were always answered promptly and kindly.
Kathleen E. | Mar 2021
We have used Guaranteed Rate before and would use them again. Matt Paradis and his Team were very helpful and responsive...from the application process through closing. Would not hesitate to recommend!
Roberta W. | Mar 2021
Very easy and professional
Paul K. | Feb 2021
Matt Paradis and his team gave me outstanding customer service. They should be commended.
Debra T. | Feb 2021
Excellent communication fantastic service easy to work with
Robert A. | Feb 2021
Easy to do business and understood my needs
THIENAN P. | Feb 2021
Ease of communication and effort put into expediting my loan. Great people!
Erin S. | Feb 2021
The team who handle my mortgage were great! Helpful, efficient, knowledgeable, and kept me informed every step of the way.
Michael B. | Oct 2020
All staff are very professional and very easy to reach. Quick response. Fast processing.
Maria M. | Feb 2021
Easy to work with, convenient, great communication
Brett W. | Oct 2020
Matt Paradis was great. He educated us along the way. Great client service.
James O. | Oct 2020
Very easy to work with and great group of people!
Andrew P. | Oct 2020
Ease in financing and professional advisor
Terry S. | Jan 2021
Matt and team were excellent, communicative, and efficient.
Michael E. | Sep 2020
Matt and team are awesome!
John L. | Oct 2020
Great customer service! Answers questions, eagerness in helping applicant in completing the transaction.
Michael P. | Jan 2021
Smooth and easy transaction. Good communication.
Mark V. | Sep 2020
You guys were super responsive and Uber competent
Jon B. | Oct 2020
Matt and his team made the refi process simple.
Kathleen G. | Jan 2021
They are always on top of everything concerning the loan status
Susan A. | Aug 2020
They made everything easy.
Trinidad R. | Sep 2020
Excellent service, communication, responsiveness, competency.
Adam B. | Oct 2020
Professional, easy to get hold of
Alicja K. | Nov 2020
The whole process was made so easy by Matt and his team. Matt and his team was extremely responsive and caring throughout the entire process. I felt the team took care of me as a friend or family member. I had an excellent experience.
Molly W. | Dec 2020
Personable, teams have my best interest at heart, trustworthy
Amber H. | Jan 2021
we were provided good prompt service.
Peter S. | Aug 2020
Took care of everything and made it easy to get into my house
Edellene M. | Sep 2020
Very knowledge, responsive and helpful.
Kaitlyn B. | Oct 2020
Great communication and professionalism. Detailed.
Jonathan H. | Nov 2020
They did everything needed for a quick closing, communication was great
Jeffrey E. | Dec 2020
I had the best service provided by Matt and his team.
Kirndeep S. | Jan 2021
Matt’s entire team was so quick to respond to all of my questions and always very friendly and helpful. This was my first home buying experience, and I had heard a lot of horror stories about lenders. I’m glad I went with Guaranteed Rate and Matt’s team because they proved them all wrong!
Paige I. | Aug 2020
Excellent service, kept me informed and addressed any problems quickly
Michael H. | Sep 2020
They do a great job and it is very easy
Ronald B. | Oct 2020
The Guaranteed Rate team made me feel so confident that they were with me every step of the way. Another important factor was how accessible the team was throughout the process. I always felt I could reach out anytime I had a concern or question.
Christopher J. | Nov 2020
The process was smooth and clear.
Stephanie O. | Dec 2020
They answered all our questions very quickly and efficiently.
Cara K. | Jan 2021
Great customer service. very responsive.
Jan E. | Aug 2020
As first time home buyers Guaranteed Rate and Matt and team made the process so simple and stress free. They contacted me if and when they needed something and were able to move extremely fast. Everything far exceeded our expectations!
Breah P. | Sep 2020
Matthew Paradis was always very clear in his explanations of the process and always returned my messages very quickly.
Heather B. | Oct 2020
Very detailed oriented, quick response, and thorough.
James B. | Nov 2020
The team that took care of my refinance did a great job and answered all my questions and concerns.
Leovigildo M. | Jan 2021
Great customer service and did everything in a timely manner
Jonathon F. | Aug 2020
The process is super easy and efficient.
Brian H. | Sep 2020
The people were very pleasant to work with. Very straightforward. No hidden information. Very happy to have used the company.
Daniel C. | Oct 2020
The whole process went smooth and every question I asked was answered
Jordan D. | Nov 2020
Easy to work with, timely, friendly, informative
Daniel W. | Dec 2020
My experience with Matt Paradis and his team went so smoothly. From my First call with Matt to the flash signing everything was very quick very professional and handled by the team completely.
Mary Anne H. | Jan 2021
Matt and his team were friendly and responsive. They anticipated our needs and questions, providing directions and answers before we even knew we had the questions.
Ryan V. | Sep 2020
Clear consistent communication every step of the process.
Diana K. | Oct 2020
Excellent customer service
Cassandra C. | Nov 2020
Have used them many times and always great service
Jerry L. | Dec 2020
Matt and his team are always helpful, professional and courteous. Used them 2 times now and have referred them multiple times.
Scott D. | Jan 2021
They are helpful, professional and kind.
Biak P. | Aug 2020
Everything was quick and smooth!
Charlotte B. | Sep 2020
G.R. made everything very easy and communication was excellent.
Thomas H. | Oct 2020
Because of Matt Paradis and his service team
Christopher M. | Dec 2020
We were very pleased with the entire experience. The staff was very knowledgeable, considerate and efficient.
Mark L. | Jan 2021
Great people to work with!
Scott H. | Aug 2020
Everyone I dealt with was very helpful, patient, and ensured I knew exactly what was happening and why.
Annette M. | Sep 2020
Excellent customer service
Brian A. | Oct 2020
Great service start to finish! Matt Paradis is the best!! We have worked with him for over 15 years!! Always has our best interest in mind!! His staff is awesome as well.
David W. | Nov 2020
Speed, accuracy, professionalism
John C. | Dec 2020
Excellent follow up and incredibly friendly staff
Kyle E. | Jan 2021
Very quick response time to any questions
Krista K. | Jul 2020
Service was great and easy
Monica K. | Jul 2020
Great rate, questions answered easily and quickly, personable staff
David H. | Jul 2020
The process was well explained and easy
Jasmine D. | Jul 2020
Quick, clear, fast responses on a very quick closing
Robert R. | Jul 2020
Everyone we worked with was super friendly and patient!
Michelle S. | Jul 2020
Professionalism of Matt Paradis and Team
Jeffrey W. | Jul 2020
Because there was clear communication and it was easy to use.
Douglas B. | Jul 2020
The staff is all very responsive and courteous. Matt DelGiudice in particular did a lot of leg work on our behalf to make the whole process easier.
Alexander S G. | Jun 2020
Guarenteed Rate provided such a smooth process for a quick 2 week close. I was very impressed with how organized everything was and how good communication was.
Katherine C. | Jun 2020
I was able to get in contact with Matt D. at any time. They were very helpful and answered all of my questions as well as concerns that I had
Nora G. | Jun 2020
Very helpful and kept me in the loop as to what’s going on.
Colin R. | Jun 2020
Customer service, clarity around the process, responsiveness, sense of urgency.
Karyl H. | Jun 2020
Friendly staff who made my home buying experience feel easy.
Jack K. | Jun 2020
The entire team was do great and helpful. Also the small things they do like send a starbucks gift card and a cutting board for our new home shows they care. They really went above and beyond and made buying a home easy.
Alexandra P. | Jun 2020
Everyone we worked with was helpful, answered all our questions, and prompt with their responses. The process was streamline and easy for us.
Laura B. | Jun 2020
Excellent service every step of the way.
Shon Z. | Jun 2020
They were great through the whole process
Rachel G. | Jun 2020
Efficient, friendly, reliable, great rate.
Charles I. | May 2020
Fourth time we have used Guaranteed Rate and have had great experience everytime.
Alan W. | May 2020
Matt Paradis and his team was very helpful throughout the entire process. They were proactive and achieved an aggressive schedule to close within 17 days.
Caglar U. | May 2020
You made it easy for us every step of the way.
Lindsey W. | May 2020
Great end to end experience
Zachary B. | May 2020
Very fast and knowledgeable.
Jesse B. | Apr 2020
Communication was transparent and above deck
James M. | May 2020
matt and his team where great to work with & made the process easy carla was great and kept me informed
Michael M. | Apr 2020
Everyone was very helpful and responsive. Made it easy.
Peter V. | May 2020
I have only worked with them, they were good:) I was a first time buyer and they were very patient with me as well!
Rebecca M. | Apr 2020
Quick and efficient work. Comfortable setting and accurate information
James H. | Apr 2020
Matt and the team educated us and guided us through the entire process.
Erik R. | Apr 2020
Worked with them many times so repeat customer says it all.
John A. | Apr 2020
Every person we spoke with, or emailed, was very kind, thorough, and efficient.
Patricia M. | Apr 2020
Fantastic level of service and responsiveness
Paul K. | Apr 2020
I have used Guaranteed rate now twice and both times everything was so easy. They are great people to do business with
Ronald B. | Mar 2020
Really enjoyed working with Matt Paradis and Matt Del Giudice. I received a good deal on the rate
Kirk V. | Mar 2020
Happy with overall experience
James H. | Mar 2020
Very easy to work with & got it done in a timely manner
Donna S. | Mar 2020
Efficient, friendly service. Professional and knowledgeable.
Irene H. | Feb 2020
Everyone I worked with was very helpful and responsive.
Craig K. | Feb 2020
This process was so smooth and very informative! I never felt lost as a new home buyer in all of it.
Susan F. | Feb 2020
Matt P. was great to work with and made the process go smoothly.
Christy N. | Feb 2020
I was pleased with the mortgage process from Matt Paradis' team when I first bought my house - everything has gotten even easier and faster when I refinanced this time! Amy Schoenthal on Matt's team in particular was very helpful and responsive to my questions throughout the process.
Johnathan M. | Feb 2020
Everything went smooth and as planned
Peter K. | Feb 2020
It was a fast and easy process.
Dianna P. | Feb 2020
Everything went very smooth & everyone was helpful.
Rachel A. | Feb 2020
honest, timely, transparent professional service
Janine M. | Feb 2020
Excellent customer service
Kathleen H. | Feb 2020
Everyone we talked to and worked with was very friendly and professional. All of questions were answered immediately.
Julie M. | Feb 2020
The ease of the process. Very informational. Great service by everyone involved.
German R. | Feb 2020
Because they deserved it! Everything went smoothly and was handled top of the line!
Robert M. | Jan 2020
Matt made the process super simple to understand, and the application process felt very intuitive. I felt very at ease working with the Guaranteed Rate team
Lauren B. | Jan 2020
Very efficient, friend, explained and answered all my questions.
Terri W. | Dec 2019
Great rate, excellent team to work with, fast, reduced paperwork (and paper), and lowest fees (from what I could tell).
Gary T. | Dec 2019
They are very knowledgeable and professional.
Amber M. | Nov 2019
Very responsive with Pre-approval process.
Randal L. | Dec 2019
easy to work with and extremely professional
Seth E. | Oct 2019
I actually already told a friend that she has to use you guys for her new home next year and sent all of your information.
Danielle A. | Oct 2019
Matt Paradis and his team are excellent!
Brenda R. | Sep 2019
Everyone in the office made the process as easy as possible.
Kristi S. | Sep 2019
Great service, painless process
Heath H. | Sep 2019
Matt Paradis is the absolute best! Thank you!
Eric D. | Sept 2019
Matt and his team are the best in the business! I will always recommend them to friends, family and anyone looking for a mortgage!
Jacqueline W. | Aug 2019
Matt Paradis and his team are the absolute best and most informative people I’ve dealt with in the mortgage business. They were the best part of our new home buying process. I’ve used Matt before and will use him again!
Andrew K. | July 2019
Matt Paradis and Matt DelGiudice are fantastic. They helped me at 10pm at night super last minute, and always were so helpful. They made everything easy to understand and I felt supported through the whole process
Kimberly F. | July 2019
Loved dealing with Matt Paradisi. Answered all our questions. Was very responsive and made the whole process very smooth for us.
Ashok V. | July 2019
I started searching for a mortgage company months ago. I contacted 5 money loaners based on recommendations from my real estate agent. I completed 3 online applications and 1 telephone interview with 4 of the mortgage companies. Although Guaranteed Rate did not have the best online application process, I selected Guaranteed Rate because of Matt Paradis and his team. I also am very thankful to Matt Del Giudice who held my hand through the later stages of the loan process. Everyone I dealt with at Guaranteed Rate were outstanding. Carla Hastert very professionally asked me for the needed documents to secure my loan and kept me updated with the loan status almost on a daily basis.
John W. | June 2019
Matt, Amy, and the Guaranteed Rate team were a pleasure to work with. We greatly appreciated all that they did to ensure the loan process went as seamless as possible.
Madeline M. | May 2019
Matt Paradis and his team are the best! They explained every detail and every step of the process to me and made the process enjoyable. A huge thanks to Amy Schoenthal for all of her guidance and willingness to answer all my questions with the utmost patience.
Richard G. | May 2019
We absolutely loved working with Guaranteed Rate! Buying our first house was a daunting process, but Amy & Matt walked us through every step and never left a question unanswered. Amy was able to explain every term in a way that I could understand and was so patient through all my questions. The entire team had impeccable communication and I always felt like I was in the loop during each step. We never felt like a number, but a valued customer that was treated like family. I'm so happy we worked with Guaranteed Rate & would recommend them to our friends and family!
Anna D. | May 2019
Matt and his team were outstanding. As first time home buyers, we really needed a great team who would go the extra mile to help and make sure we were comfortable. They exceeded those expectations.
Michael P. | April 2019
What a great experience! All of our questions were answered promptly! Everyone with Guarantee was so helpful and patient with us as new home buyers. The hardest part of the whole experience? Spelling Guarantee correctly!!
Stephanie M. | April 2019
Matt Paradis and his team were amazing!
Taylor D. | April 2019
Amy and the rest of the team were very good at communicating what steps we needed to complete to get our home loan. Guaranteed Rate made it easier to understand where we were at in the process and how much time we had to complete certain tasks. They worked great with our attorney and agent to make the whole process smooth.
Jeffrey M. | March 2019
Matt Paradis and his team did a wonderful job of helping me along the way. As a first time home buyer, I had many questions about the process, and they were readily available to answer everything I threw at them. Thank you for all your help.
Jeffery C. | March 2019
Easy to work with and answered all questions quickly. Always able to get in contact with someone to talk to which is hard to find these days.
Timothy B. | March 2019
It took me two years to fine my prefect home. My credit was not so good when I began. They helped me raise my score in the most easy and inexpensive way. I did exactly what they said. It worked and now I have my own home. I couldn't be more happy. Thank you all so much. -Jeni
Jennifer S. | March 2019
We were blown away with how knowledgeable Matt was when we first talked with him. It was an easy decision to go with Guaranteed Rate. Matt's team was great to work with and were on top of everything. It made for a very easy process. Matt also got us in touch with realtors he has previously worked with, making the overall home buying process much more streamlined.
Anthony D. | February 2019
Matt Paradis, Georgann Kennay, Linann Vitoe, and Amy Schoenthal all went above and beyond for our family, from start to finish. I cannot recommend this team enough.
Anthony S. | February 2019
The process was much easier than I anticipated going in, I am very happy!
Jacob S. | February 2019
The Guaranteed Rate Team was awesome! They answered all my questions, the necessary documents were easy to provide to them via the online sharing portal and we were able to complete the entire process application to closing within 28 days. Hats off to Guaranteed Rate and the Matt Paradis team. Great job all around!
Heath H. | January 2019
Matt Paradis and his ENTIRE team are AMAZING. I moved two times this year, and both transactions were extremely simple. They took care of everything and were always there walk me through tasks that I needed to complete and answer all my questions. Thank you, Matt, Amy, Linann, Georgann and the rest of the team behind the scenes!!!
Jennifer D. | December 2018
Matt was great. As a first time homeowner, he answered all my questions and helped make this process as simple as possible.
Jasmine D. | November 2018
I had never had any contact with guaranteed rate before, and I was exceptionally pleased with the entire mortgage application process. I found several staff members incredibly conscientious and detail oriented with all steps of the process from start to finish. I particularly liked the numerous phone calls from guaranteed rate to make sure that I understood everything that was happening and answered all of my questions. The follow-through with unexpected and amazing. I would absolutely recommend guaranteed rate. Thank you.
Mark L. | October 2018
I couldn’t have asked for better communication, follow up and tracking. This team kept on me to get tasks completed so no ball was dropped. They communicated effectively and in terms I could understand. I’ve started this process with 2 other companies and working with them my mind was made up I’d never buy a house. Working with this team showed me the process can be completely different. Very appreciative.
Nicole K. | September 2018
A few hiccups obtaining paperwork but overall a very smooth process. Amy, Matt, Georgeanne and Linann were fabulous to work with, quick to respond to questions and patient with explanations. Thanks to all!
Anastasia S. | September 2018
Excellent... since the first call until the last call for my loan, The team was working with me was very polite, patient and skilled. To all of them A+. Very appreciated it. Hope all success throughout the year May God bless you all!!!
Neuza K. | September 2018
Matthew Paradis and Matt DelGiudice were very helpful, informative, and responsive. Explained everything clearly, bailed us out of two time-sensitive jams along the way with their quick responses and comprehensive knowledge, and got us to the close on-time - much appreciated.
Gabriel W. | August 2018
They were on top of everything!
Amy B. - August | 2018
They were on top of everything!
Amy B. - August | 2018
This is my first time using Guaranteed Rate and I thought the experience was great and simple with Matt. Thanks!
Bryan T. | August 2018
Being first time home buyers, it was great to learn the process and if we had any questions, Matt and the team were fast to respond with the answers we needed. Wonderful experience!
Jesse B. | July 2018
Matthew Paradis and his whole team, especially Amy Schoenthal and Linann Vittoe, were exceptional. They helped us purchase our first home and were able to explain everything to us in the simplest terms so it made sense to us. Their patience with us was so great and extremely appreciated.
Matthew S. | July 2018
Matthew Paradis and his whole team, especially Amy Schoenthal and Linann Vittoe, were exceptional. They helped us purchase our first home and were able to explain everything to us in the simplest terms so it made sense to us. Their patience with us was so great and extremely appreciated.
Matthew S. | July 2018
Matt Paradis has been my mortgage broker for over 22 years. He has been a very important force in my financial future and investments. I will always be grateful for the things that he has helped me accomplish privately as well as mentoring me when I was in the Real Estate business. I could go on and on about this man........
Patricia R. - July | 2018
Matt Paradis and his team were always friendly, accessible, and worked hard to meet deadlines. The process was easier this time around with his team. Matt explained the process thoroughly and was supportive if we needed anything else. Amy Schoenthal supported us every step of the way and was very clear with what she needed from me which helped greatly because I had a pre-planned vacation that I went on before closing on our house. It is great to work with people who are friendly and go above and beyond for their customers. It makes buying a home more exciting!
Christina A. | June 2018
Working with Matt was a pleasure. He was extremely helpful and made me few very comfortable and confident buying my first home.
Camille C. | May 2018
Thank you for all of your help. It is greatly appreciated!
Ashley E. - May | 2018
Matt and his team were wonderful, professional, and responsive.
Laura M. - May | 2018
Matt and his team were great to work with!
Kirk V. | May 2018
Each member that was on our Loan Team worked so hard to help us close on our new home. From Matt Paradis' constant communication in the beginning to Georgann's assistance to wrap things up, this was a flawless process. Though we do not plan to purchase a home again, if we were to, we would use Matt's team at Guaranteed Rate again! We hope to have the opportunity to recommend you all to our friends and family!
Kimberly G. | February 2018
Outstanding customer service by the entire staff. The entire team was readily available, knowledgeable with all questions asked, and most of all patient and courteous with the multitude of questions we asked throughout the entire process. I am thoroughly impressed on how they were able to minimize the stress of the house-buying process.
Raymond G. | February 2018
Everyone was attentive and responsive. Questions were answered quickly and being able to upload all my documents made the whole process very easy for me. This was not my first time obtaining a mortgage but it was my easiest. Thanks so much!
Bonita D. | March 2018
Everyone was extremely impressed with how quick Matt Paradis and his team got things done. Matt was very thorough and helpful throughout the process.
Russell C., Purchase, Closed February 2018
Thank you guys for all the efforts to get this one over the finish line!
Dave K. - January | 2018
Matt Paradis and his team did an excellent job! Very professional and very communicative throughout the whole process.
Matthew M., Purchase, Closed December 2017
Matt Paradis got me off to a great start and his team with Georgann and Linann were great with continuing the process and staying on top of what was needed. Everyone was nice, professional and courteous. Excellent and accurate communication throughout the entire process. Thank you!
Ronald R. | January 2018
Matt Paradis and his team was a pleasure to work with. They made my first time home buying experience a breeze. Any and all questions I had were answered quickly and honestly. I would highly recommend.
Daniel W. | January 2018
Everything went very smoothly because of all the help I received from Linann, Georgann & Amy. Hopefully I didn’t leave anyone out. I would never have made it through the process without their directions, encouragement & their expertise.
Eunice S., Purchase, Closed December 2017
Matt Paradis and his team were excellent! The difference between them and the lender we used previously can't be overstated. They walked us through the process and explained everything. On the closing day, the funds were at the title company before we even arrived, which made closing very easy. We could not be happier.
Matthew M. Purchase, Closed December 2017
It was very easy for me to obtain this refinance. Once I talked with Matt, his office was on top of everything and kept me informed always. when rates inched up a bit, they waited for them to come down enough to keep original rate they quoted me. this was a very easy refinance.
Joan R. Refinance, Closed December 2017.
The checklist, to follow what documents are needed, really helped streamline the process. Staff was great and answered all questions very quickly and constantly kept me up to date!”
Justin P. | November 2017
The whole loan team did a great job of communicating. I knew exactly who to talk to. I got immediate answers to my questions. The online form review and signature process felt very secure and was simple to follow. The online submittal of sensitive personal information like tax records and bank statements etc. Seemed to be handled with great care for security, and it was very simple to do step by step. The loan was processed very fast and we closed early as a result.”
Lance T., Purchase, Closed November 2017.
All of the people were great to work with and they knew what to do when we ran into some problems and they helped make my loan happen. They made the process easier for me.
Melissa C. - November | 2017
All of the people were great to work with and they knew what to do when we ran into some problems and they helped make my loan happen. They made the process easier for me.
Melissa C. - November | 2017
Excellent customer service , made actual phone calls to explain each step along with the emails.
Rex D. | October 2017
Without your hard work and expertise, I doubt this purchase would have been able to happen. My wife and I cannot express enough gratitude and are very much looking forward to moving into our new home. At the closing, my attorney expressed how impressed he was with your ability to stay on top of everything and seamlessly move throughout the process. I know that in the future I will recommend your services to all of my friends and family should they be looking at a home purchase or to refinance their mortgage.
Matthew J. Purchase, Closed October 2017
Thank to Matt and his team for making this purchase go smoothly and quickly. These guys are the best!
Ronald R. - October | 2017
Guaranteed Rate made the experience of buying my first home, pain free. Everyone on Matthew Paradis' team was extremely attentive and helpful. I will be recommending them to friends and family.
Michelle B. - October | 2017
Matt Paradis and his staff went far beyond expectations! As first time home buyers they kept in contact with us and explained the process very well. We are incredibly happy with how things were handled by them and will recommend to anyone in need of a home loan as they made the process hassle free!
- Denisse P, Purchase, Closed September 2017
Having been a Loan Consultant for several years, I know of many unexpected things that could arise before the loan is finally closed. As it turned out we did have one "make or break" item that we had to contend with. However Matt and his team handled it with ease and the loan closed without any problems. I would definitely recommend Matt and his team without a single reservation.
Sharyn R. | Refinance, Closed July 2017
Guaranteed Rate - Matt and his team - were awesome to work with! They are extremely organized, customer service oriented, and were always available when I called or emailed. The process was quick and painless & I would recommend them to any homebuyers. Excellent Team.
Christa W. | July 2017
Matt came highly recommended. He helped us every step of the way and got us a great rate. He was able to get everything to us in a fast and timely manner no matter how late at night we asked for anything. I would recommend him to anyone looking to get a home!
Lauren C. | June 2017
Matt and his team work very well, especially the communications between the buyer and the lawyers. Once one step of the process was complete, all you have to do is wait for them to let you know the next steps. They send friendly reminders of what's coming up or what's due. I recommend this team to anyone looking for a new home whether it's your first or next home purchase.
Alex K. | May 2017
Easy to work with and smooth closing. Very satisfied.
Michael L. | September 2017
Matthew Paradis helped me to secure a loan after I lost funding through another lender. He worked over the Labor Day Holiday and reviewed my documentation. He was always quick to answer any questions and he helped me through the process. I would HIGHLY recommend him to all of my friends and family. I couldn't thank him enough.
Shawntonya M. - September | 2017
I felt very well taken care of by Matt and his team. My conversations with Matt were very pleasant. I really appreciated his kindness and patience as we worked through things!
Stacey R. | August 2017
Great mortgage lender, Matt Paradis helped me out every step of the way. I shopped around and found Guaranteed Rate to be the best. Thanks again for your service!
Muhammad K, Purchase, Closed August 2017
Matt Paradis was awesome right from the beginning, he was very responsive and took the time to explain things to me. His team was great, they had a really good process that was clearly communicated. The app was really cool and easy to use.
Thomas Y. | August 2017
Matt and his team made the entire process extremely easy and very transparent. I had previously bought a house, but this is the first time I felt like I was actually educated on the process and felt extremely comfortable with the purchase. They were great to work with and extremely organized and responsive. I would recommend them to anyone I know looking for a mortgage company.
Zachary B. | July 2017
Matt Paradis and his team (in particular Amy Schoenthal) really went above and beyond to ensure I always understood what was going on in the process and what my options were. They made the incredibly intimidating process of buying a home much less stressful, and I'm very grateful.
Rebecca K. | May 2017
They made our process quick and easy from start to finish
Michelle & Alfrado W. Purchase Closed June 2017
I can't say enough about Matt Paradis and his team. Communications and responses were very prompt, pleasant and clear. I will certainly recommend Matt and his team when given the opportunity.
Jonathan B., Closed June 2017
The process was fairly easy with Guaranteed Rate, though at the end I felt like I was begging for someone to tell me what still needed to be done, what I should do, and having to reach out more often than I should to see what was still needed, where we were at, and what was next. However, with that said, all of he people that I dealt with were extremely personable, informative, and willing to go that extra mile. Because of those things, I would use and recommend Guaranteed Rate again in the future.
Sara T. | 06/05/2017
The whole team collectively worked together thru out my loan process. Guaranteed Rate made me feel like family I will refer your company to all my family and friends thank you Ricardo, Matt, Georgann and Carla!
Zachary S. | 06/02/2017
The entire loan process from start to closing was easy. All of our questions were answered in a timely, professionally manner.
Timothy W. | May 2017
Matt Paradis and his ENTIRE team were outstanding..beginning to end!
Matthew T. | 05-2017
At all times I felt I knew what was going on. I knew what the status of my loan was and I knew what was expected of me. It was extremely satisfying to have that level of communication.
Michael G, Purchase Closed May, 2017
This was the smoothest and most professional mortgage process I've been a part of. Matt Paradis and his team are exceptional to work with, and I would not hesitate to recommend them.
Scott P. | 05/30/2017
Guaranteed Rate was the third company I went through to obtain my mortgage. Several other companies were taking too long and were not helpful. Guaranteed Rate assured me that I will get approved and sure enough, I was! They were very helpful in helping my husband and I understand what exactly we needed to do to help get our credit scores up quickly. Although I felt that the paperwork was endless, I understand that this is what needed to be done and we were able to purchase our dream home at a smooth closing.
Stacy & Julio M. | 04/28/2017
Organized and the secured website made loading documents extremely easy and let you know where the loan was in the approval process. The team's communication was great, the only hiccup was the escrowing of taxes and insurance, but that was resolved immediately. The best experience I have had buying a home and this is our 8th home that we have purchased.
Stephany E. | 04/20/2017
Matt Paradis and his team were incredible. At no point did I feel out of the loop or concerned that they would not handle any issues that came up. A truly 1st class team.
David & Samantha O. | 04/27/2017
Matt P and team were unbelievable to work with throughout. When I decided to use GR instead of my personal bank for lending; we had just had our offer on the house accepted, but since it was a Saturday, US Bank could not get ahold of a loan officer to help alleviate concerns I had with the whole process. I reached out to Matt and he spent just over an hour with me on the phone on a Saturday to get everything rolling with GR and get me a firm monthly mortgage quote. From there, his team of Amy, Linann, and Georgann stayed on top of everything and walked me through every document I needed to provide - first time home buyer here, so the care was extremely helpful. Additionally, Jennifer in the insurance dept was a great aid in helping me locate the best coverage and deal for my new home and auto. Thank you, Guaranteed Rate team!
Jeremy M. | 04/20/2017
I cannot thank all of you enough for a great experience with getting a loan for my new house. We threw many challenges your way and you have been nothing but helpful even when I was a pain in the butt! I will absolutely recommend Guaranteed Rate for anyone looking to close on a loan as this experience has been the best I have every had!
Stephany & Mike E., Purch. Closing April 2017
I cannot thank all of you enough for a great experience with getting a loan for my new house. We threw many challenges your way and you have been nothing but helpful even when I was a pain in the butt! I will absolutely recommend Guaranteed Rate for anyone looking to close on a loan as this experience has been the best I have every had!
Stephany & Mike E., Purch. Closing April 2017
Matthew Paradis, and his team, were remarkable. Matt was great about being sure I understood everything. And, that I was prepared for the next steps in each process. Amy Schoenthal made the closing processes move so effortlessly, it was like magic. They were all so amazing and helpful. They made my first house purchase so much easier, and less nerve racking, than I had expected it to be
John D., VA Purchase Closed April 2017
I just want say thank you, so much. To you and your entire team. You can expect an outstanding review, from me. Which shall include the names of everyone, that I can remember, who worked so diligently to make this deal move so smoothly. I am deeply grateful for all your patience and assistance. For everything you all helped explain. And for all the help, that your office did, to assist me in getting financially, and mentally prepared for this big milestone. Thank you again. And may the road rise to meet you all. And may lady fortune always be at your sides
John D. - VA Purchase Closed April 2017
We appreciate the extraordinarily high degree of professionalism you and your team demonstrated throughout the mortgage process. It was very clear and easy to understand what we needed to do and why we needed to comply with specific requests. It has been the least stressful house purchase we have ever done! Of equal importance was the kindness and patience your entire team exhibited. It felt as if we were working together with a trusted group of friends who wanted us to reach our goal.
Pat & Bob M – Purchase 4/2017
Matt and his team were awesome! Our loan was approved much faster than we expected and closed with no problems.
John D. | 4/6/2017
Everyone on our team was wonderful, especially Amy! Thank you!
Molly G. | 4/4/2017
The entire Geneva office did a tremendous job. Every one of my questions were answered to my satisfaction and my calls were promptly returned. Very well done.
Bill L. Purchase 2/2017
The entire Guaranteed Rate team in the Geneva office were outstanding from Matt Paradise on down. My questions were answered quickly and my calls returned promptly. My loan closed on time as they promised and Guaranteed Rate gave me multiple options to consider. I met Matt at our closing and let him know I would highly recommend Guaranteed Rate to colleagues and friends who are in the market for a mortgage. Thanks again for a great experience.
William L. Purchase Feb. 2017
They made it easy! Low effort on my part. The online document signing was extremely helpful and a significant time saver! They also proactively communicated with me regularly. I always knew where I was at in the process and next steps! Thank you Matt Paradis!!
Veronica M . | Re-Fi | January, 2017
The team I worked with were wonderful and always helpful when retrieving information I needed for the loan. The response time for my questions was excellent and communication was open and prompt. I would recommend to a friend for sure! Thanks!
Christine C. | 1/13/2017
Just fantastic as always!!!
John H. - February | 2017
Matt and his team made this process very easy. They always responded quickly and took the time to explain things in a very simple manner. They would always let me know ahead of time what to expect and were great about calling to follow up. Thank you Matt, Amy, Matt and Linann.
Filippo I. - February | 2017
They made it easy! Low effort on my part. The online document signing was extremely helpful and a significant time saver! They also proactively communicated with me regularly. I always knew where I was at in the process and next steps! Thank you Matt Paradis!!
Veronica M. ReFi, Janaury 2017
The team I worked with were wonderful and always helpful when retrieving information I needed for the loan. The response time for my questions was excellent and communication was open and prompt. I would recommend to a friend for sure!
Christine C. Purchase January, 2017
It is always a pleasure to do business with you and your team. You never miss a deadline, I never have to worry about you following up and taking good care of my clients!
Sue S. - Baird & Warner
Matt Paradis was great; the team was great; TransferSafe was very easy to use.
Drew M. Purachase Closed: 1/2017
You made this process very easy to understand. I loved using the secure website as it gave me all the documents I needed up front and was easy to upload the needed documents.
Elizabeth W. | 12/08/2016
The entire team at Guaranteed Rate in Geneva made this process the easiest in the 7 homes I've purchased in my life. Matt Paradis started the process for me and introduced me to his team. They were exceptional at follow up and communication which makes it easy to know where I was at in the process at all times. Linann Vitoe was my loan coordinator and was very responsive whenever I had questions or needed further explanation. The team worked very well with my attorney and realtor so that all were kept abreast of each step of the way. I've never seen a process be so thorough and efficient so that closing was a breeze. Many thanks to Matt, Amy and Linann for making what has always been one of the most difficult parts of the home buying process to one of the easiest.
David C. Purchase closed Dec. 2016
I enjoyed working with the entire team.
Douglas H. | 12/07/2016
Matt Paradis and his team are a pleasure to work with.
Andrew B. | 11/29/2016
Matt Paradis and his office were everything we could have hoped for. My wife and I were first time home owners and Matt and his office were very helpful in making sure we understood everything we were doing and making it as easy as possible to get things completed. We had heard good things about Guaranteed Rate from our friend and when we mentioned them to our realtor and lawyer they were glad we were using Guaranteed Rate. 5 star service! A big thank you goes to Matt and his office!
Adam A., Purchase Closed Dec. 2016
Matt Paradis would take calls anytime during day or night to help us out. He was always right on top of everything that needed to be completed and gave reminders for things that we hadn't finished yet. He would always tell us what the next steps were and would respond immediately anytime we had a question. He was the most helpful person within the entirety of buying a home. A great guy, he is!
Adam & Elissabeth T., Purchase Closed Dec 2016
Thanks [Matt] for all your efforts on this! It was great to work with you and your team...you guys did a fantastic job getting this one done so quickly!
Shelly V., Realtor for a Purchase Closed in 9/16
Matt was wonderful and very easy to get a hold of. He was patient answering all our questions and worked hard to make loan close quickly. He and his team did a great job.
Ian & Laura S., | Closed Sept. 2016
Everyone in Matt's office is great to work with.
Mary S. | Closed Sept. 2016
Loved all the friendly staff everything was so easy no stress thanks to all at Guarantee Rate.
Jose & Wanda G. | Closed October 2016
Matt was an amazing loan officer. He was very informative and we got our refinancing done quickly...we had a wonderful experience.
Laurence S. | 08/31/2016
I never worry about Guaranteed Rate doing a great job. We have been working with Matt for a long time and I could not ask for better service.
David N. closed 8/22/2016
They went the extra mile with regard to some business tax issues that I had, and were very quick to respond. Without their efforts, we would not have closed on time. They were awesome!
Matthew R. closed 6/24/2016
Matt Paradis has been most helpful and so was his excellent staff. We truly appreciate them all!!
Edward P. | 08/16/2016
I never worry about Guaranteed Rate doing a great job. We have been working with Matt for a long time and I could not ask for better service. Thanks!
David N. | 08/22/2016
Everyone at Guaranteed Rate has been great! We thank everyone there for making it so simple.
– Romel & Brittany, Purch. Closed August 2016
The loan refinance process was so streamlined. Many thanks to Matt and his team!
Teresa J.
Matt Paradis and his team were all amazing and helpful. I am a Realtor and I refinanced my home with Matt and I am in the process of purchasing a second home. I feel like I do not need to worry about the financing end of the process. Matt and his team kept me informed every step of the way. He informed me of what documents he needed. Once I delivered all the required documents it moved extremely quickly. It was a relief and a great comfort to know that I could check the loan off of my list of worries, that he was confidently taking care of everything. I loved working with him so much, that I feel comfortable referring him to all my buyer clients. Buying a home is stressful and it is one less thing buyers will need to worry about.
Garry & Sue L. 07/2016
Once again you rock! Closing was smooth sailing and my sellers are thrilled! Thank you to you and your team!
Alexa W. Seller's Realtor June, 2016
I just wanted to thank you and your staff for the excellent work. I was impressed with the personal touch and professionalism of you and everyone in your office and the responsiveness of your whole team, and your ability to work quickly with the underwriting staff. I have recommended your services to someone already and will be eager to continue to do so. Much appreciated!
Matt R. purchase closed June 2016
Matt Paradis and his team are exceptional!
Logan E., purchase closed 5/2016
I’m a first time home buyer. Excellent patience with all of my questions, concerns, fears and anxiety! Very knowledgeable team assisted me through the entire process. Thank you!
Michelle C., Purchase Closed May 2016
Matt and his team were wonderful. Matt was very detailed in explanations and patient with all my questions and concerns!
Sandra B. Funded May 23, 2016
“[Matt], I cannot thank your team enough for the wonderful job you did in expediting my niece's closing. It was so very appreciated and it also was literally mind-blowing in light of how long mortgage processing normally takes. You did an outstanding job on behalf of the bride and groom and I couldn't think of a more deserving couple for whom to go to bat. Kudos all the way around! I'm a believer!”
Suellen K., attorney on Purchase Closed May 2016
The best service ever...thanks!
Huda E., Refi Closed April 2016
Matt Paradis' whole team made this a seamless process from beginning to end. Would highly recommend to anyone looking for a Mortgage or Refinance a current loan.
Walt T., Refi Closed May 2016
Matthew Paradis & his team were exceptional. I would highly recommend. Closing was under an hour for a 30 year fixed jumbo loan.
Matt & Amy B., Purchase Closed May 2016
Matt helped us with a loan 13 years ago and that is why we went back to him now. He is a very fine man, always helpful, and we look forward to working with him again.
Ed & Camille P., Refi Closed May 2016
Matt Paradis and his team did an amazing job!!!
- Deb P., Purchase Closed April 2016
Matt, Amy and the Team, THANK YOU seems like two really small words for all that you have done for us… it feels like a dream! I know that it all seems like it's just paper, numbers, and emails, but the result of that are dreams fulfilled. So, from the bottom of our hears, thank you! I will be telling anyone who will listen that you all are the real deal and highly recommended!
Tim & Kerri M., Purchase Closed April 2016
Matt and his team were extremely helpful through the entire process. They were more than happy to answer any and all questions we had through a simple phone call.
Mike & Hollis K., Purchase Closed April 2016
Outstanding communication even on evenings, weekends etc. Really great technology that is easy to use. Dedicated to a good experience. Thanks!
Bill & Donetta M. - Purchase Closed Jan. 2016
Matt Paradis and team were just awesome. Not just in how fast they were in securing the loan and the paperwork process but how organized they were in the whole process. And a very friendly, professional team too.
Shyam & Aparna G. - Purchase Closed Jan. 2016
Great process!! We are very satisfied.
Gina R., Purchase Closed Feb. 2016
Nothing short of detailed, professional service! Matt definitely looks out for his customer's best interests and I felt confident he was always "in the know" with what ended up being a very complex buying process (no fault of Matt's!).
Kristen F. & John H., Purchase Closed Jan. 2016
This is the only mortgage company that did what they say. From start to finish 3 weeks and they came to my house to sign the closing paperwork. Thank you [Matt] for all your help. Will definitely use you guys again.
– Jim H., Refi Closed Feb. 2016
Matt Paradis and his team were very professional, informed, helpful, and reliable to get my loan approved and help my wife and I purchase our first home. Early on in the process Matt would be staying late on a Friday or Sunday to help us figure out how much we could afford and what our loan amount could be. This whole process was completely new, and there was a lot of things we did not know and Matt and his team made us feel comfortable the whole way and we could ask any question we had. We had a very good experience with Matt Paradis and his team.
Brandon N., Purch. Closed March 2016.
The quickness of processing was amazing…the team was great to work with.
– Asia H., Closed July 2015
I wanted to take the opportunity to thank you, Matt, and everyone on your team. You have all been truly top notch at every step of the process. Our experience with your team has been nothing short of remarkable. It has been said that the home buying process is one of the most stressful events in a person’s life. You guys definitely made the process that much easier… We will keep recommending you to anyone who will listen.
– John & Monica H., Closed July 2015
Matt Paradis was one of the most professional and personable people I've dealt with in a long time. He helped make this transaction very easy. Everyone on the Guaranteed Rate team answered all of my questions and emails within MINUTES, not hours. I am VERY satisfied and will recommend this firm to anyone I know who will be purchasing or refinancing a home!
Steve R., Purchase Closing July 2015
There were last minute changes…but the team did everything they could to allow us to keep our closing date. Their extra efforts to make this happen were greatly appreciated and allowed us to stay on track with our move.
– Scott M., Purchase Closed July 2015
My mother purchased a home last year using a different bank. She had to resubmit documents 3 or 4 separate times prior to closing. Her closing was delay by the inefficiency of the Loan Officer. There were no issues like this with GR, everything was seamless. We had our clear to close 10 days in… Everything with the loan went better than I imagined. My GR team was ahead of the game at every step. I was very impressed...I have already recommended Guaranteed Rate to other people.
– John H., Closed July 2015
Matt Paradis did a great job. Kept me informed of what was going on and quickly responded to questions. They were really great to work with.
– Heather V., Purchase Closed July 2015
After dealing with three separate mortgage companies, Guaranteed Rate blew their competitors out of the water... Everything went extremely smoothly. All questions were answered quickly and left us with the information we were looking for… Matt and his team were great to work with... I have already been singing their praises to anyone interested in buying a home. I would not hesitate to use Guaranteed Rate again.
– Jason C., Purchase Closed Aug. 2015
Thank you all for helping me close on my first home both as an agent and homeowner! Everyone did amazing and at closing the seller mentioned that he was very happy with how fast you guys were. I look forward to working with all of you in the future! Thanks again!
– Erika F., Purchase Closed Sept. 2015
Matt was very easy to work with, he made me feel comfortable with the process. He explained everything perfectly. The online system worked very good, upload speed was excellent and it was easy to use. Michelle, Kristy and Amy were very proactive with communications. I have spoken to all of them individually throughout the process many times. Closing took less than an hour and the only thing I was hearing was praises of Matt's team. Both Lawyers and Realtors were pleased with the communications and the documentation provided by Guaranteed Rate. It was nice to have a happy crowd during closing!
– Sarah B., Closed Sept. 2015
Everyone is very professional and responsive. I couldn't have asked for a better experience. Thank you to everyone.
– Andrew W., Purchase Closing Oct. 2015
Matt & his team were very helpful and responsive. In fact, they were complimented by my Lawyer and Realtor as to their attentiveness.
– Steve M., Purchase Closed Oct. 2015
From the very beginning the entire process to conclusion was made very easy by all [Matt’s] staff. They were very courteous and always readily available. All my questions were always satisfactorily answered…[They] were wonderful and [it] took a lot of stress away knowing I was in such capable hands.
– Renee D., Purchase Closed Oct. 2015
Matt was amazing and was very informative. He also knew the answers to all of my questions and made me feel at ease with the purchase of my first home. No matter who was helping me, whether it was Amy, Michelle or Matt, I knew that I could get anything answered and made me feel very comfortable through the entire process.
– Brian D., Closed Nov. 2015
The staff at Guaranteed Rate was extremely efficient. I am very grateful for how quickly they were able to pull the paperwork together and have everything ready for the closing in less than a month. We truly appreciate their professional attitudes and competency!
– Karen & Bob M., Purchase Closed Dec 2015
Just wanted to say thank you for all of your help. The experience with Guaranteed Rate was amazing from beginning to the end. I truly appreciate all the assistance and guidance that the staff there provided for me and my family. Merry Christmas.
Jeffrey S., Closed Purchase Dec. 2015
I just wanted to emphasize how wonderful our experience was with Matt Paradis and his team. We were first time home buyers and had no knowledge on how the home buying process worked. Matt and his team were patient with all of our questions and explained everything along the way. The process went quickly and we were able to close a week earlier than anticipated! Our closing only took an hour which was wonderful. I can say enough good about our experience with Matt and his team. I highly suggest them for our mortgage needs!
Andy G., Purchase Closed Dec. 2015
We are very pleased with all the help from this team. They were responsive and patient with all the questions. My husband and I were first time homebuyers and did not understand much about the home buying process. Matt broke everything down so we could understand each step of the process. They were absolutely wonderful to work with! When we went to closing, they were quick to respond and get the money to the title company which allowed us to close in an hour. I highly recommend Guaranteed Rate! I am thankful for all their assistance through the home buying process!
Kimmy G., Purchase Closed Dec. 2015
Matt Paradis and his team were great to work with. They were really on top of everything every step of the way.
Mike M., Closed June 2015
We were recommended by a friend. We were very satisfied and would recommend Guaranteed Rate to others. Everyone was friendly, informative, helpful and very professional.
– James L., Purchase Closed Sept. 2015
Amy, Matt and Team, thank you so much for all of your assistance! I must say that my experience and education was so pleasant as to make the home buying experience an actual enjoyable experience. Thank you for your help through it all, and I want to wish you all the best!
Brett W., Closed June 2015
I always use Matt for [my] mortgages. He provides great service and always has a mortgage solution to fit my underwriting needs.
Michelle K., Closed Purchase, June 2015
Matt and his team were very pleasant and easy to work with.
– Julie G., Refi Closed May 2015
I've worked with Matt Paradis for a number of years and he's always done an excellent job. His staff was also very helpful.
– Scott W., Refi Closed May 2015
Everyone was very helpful and took the time to make sure I got the right loan. I loved the fact that everything was done by email. It was also very convenient that the closer came to my home and made the process easy. My experience with everyone was very enjoyable.
– Christine D., Refi Closed May 2015
Thank you for the outstanding job you and Kristy did, in making the purchase of our house possible. Kristy's patience, organization, experience, was wonderful, and we greatly appreciate that time, and effort she spent, walking us thru the very tedious process. She is excellent, and you have a great team. Additionally, your availability for our numerous different situations, was amazing, and was above and beyond our greatest expectation, and deeply appreciated. Janet and I will be giving your organization, the highest endorsement possible, and will recommend your services to any one we know.
Robert & Janet Y., Closed May 2015
Matt did a terrific job! It was a pleasure working with him.
Realtor Brad F., Closed May 2015
Matt Paradis and his team were nothing short of miraculous. Matt availability for our numerous different situations, was amazing, and was above and beyond our greatest expectation, and deeply appreciated. They have my absolutely highest best recommendation.
Janet P. – Clarendon Hills, IL | Apr. 2015
So glad to have the chance to work with this particular office of GR again. The staff really have their system together and the result is a seamless and painless experience for the customer. Matt is always a pleasure to work with, and very knowledgeable. His team is very efficient and kept me in the loop along the way. I was very pleased with the time it took to complete the closing. I look forward to working with Matt again in the future, and would recommend him to friends and family.
Lisa K., Closed April 2015
Matt Paradis and his team were great to work with. They were there every step of the way to keep us informed and to answer any of our questions.
Eric C. & Courtney R., Closed April 2015
Thank you all again for everything. For being so pleasant, efficient, professional, and well organized. I certainly do recommend your office to people I know!
Lisa K., Closed April 2015
Matt Paradis though our purchase in 1992 and several refinances since then. He is our "go to guy" for this kind of transaction.
Constantine B. – Saint Charles, IL | Feb. 2015
Matt Paradis was excellent in this for me, I didn't have the greatest credit when I first approached GR for an approval but he gave me the tools and told me exactly what to do and 2 months later my score jumped and we were ready to go! The last lender I went to didn't even want to bother to help me fix the problem. From start to finish Matt Paradis and his team were 100% helpful and prompt.
Kristina B. – Gurnee, IL | Jan. 2015
Very easy! And Matt P. was absolutely wonderful to work with!!
Amanda L., Purchase Closed May 2016
Matthew Paradis and his team were EXCELLENT with my FHA loan. They advised and helped me every step of the way and made the process as simply as possible. I am thankful I went with Guaranteed Rate and even more thankful, I had Mr. Paradis and his team secure my loan!
Colleen J., Purch Closed April 2016
This was a pleasant experience. I would recommend Matt Paradis to my family and friends.
Eric F., Purchase Closed April 2016
Matt and Jeff were professional and helpful!
Jan M. - Clive, IA | Nov 2022
Matt was excellent. Patient, courteous, professional, and knowledgeable. Excellent representative for your organization.
Gregory S. - Lake In The Hills, IL | May 2023
The process was so smooth and simple. Matt and his team were so communicative and patient and helpful. Customer service is everything to me and theirs was top notch!
Sabrina L. - Hoffman Estates, IL | Jun 2023
Excellent customer service and responsiveness.
Lizbeth R. - Madison, WI | Jul 2022
Always available No surprise Provided wise counsel E.
James T. - Dekalb, IL | Oct 2022
New construction and recommendation from our builder
Donna N. - Macomb, IL | Nov 2022
We had a smooth experience without any hiccups
Lindsay N. - Dekalb, IL | Dec 2022
They made the home buying process easy for us from start to finish.
Josh W. - Dekalb, IL | Jan 2023
excellent customer service, quick turnaround on response, clear instructions, accessible live staff
Mayra L. - Sycamore, IL | May 2023
From the first phone call to the last contact we received excellent service, communication, advice and genial interactions from Matt Paradis to the entire brilliant team he has assembled.
Anthony C. - Palatine, IL | Jun 2023
Awesome customer service! Very professional and also very easy to talk too on a very friendly manner.
Scott S. - Genoa, IL | May 2022
Felt they answered all questions in a timely manner, and provided great service.
Robert M. - Elgin, IL | Jun 2022
Friendly, easy to use, quick results
Martha S. - Aurora, IL | Aug 2022
Excellent communication and support, very friendly and very professional
Michelle B. - Escondido, CA | Sep 2022
The team was very friendly and professional. They helped us through every stage of the loan process.
Dean L. - Geneva, IL | Oct 2022
My Guaranteed Rate team was responsive, informative, and enjoyable to engage with.
Zachary B. - Dekalb, IL | Nov 2022
The Matt’s and the whole team were nothing short of helpful through my whole home buying process
Alan C. - Carol Stream, IL | Dec 2022
Excellent service and flawless performance
Hanson C. - St Charles, IL | Jan 2023
The Matts were extremely easy to work with and highly communicative. We were never in the dark about anything. If we needed something, we typically had an answer or what we needed in-hand within an hour tops. Also, great positive attitudes.
Justine C. - Geneva, IL | May 2023
We received professional and helpful service on our first home purchase. Every question we had was answered in a timely manner. Matt Paradis was easy to talk to and made sure we understood everything that was presented to us. We were very pleased we closed on our home on time. We will absolutely use GR again in the future and is highly recommended.
Alice O. - Saint Charles, IL | Jun 2023
The Matt Paradis team has been terrific! They made everything very easy.
Kathleen C. - Columbia, TN | Jul 2023
Professional, Friendly, Takes the time to explain, Easy to work with. Love the Matt's and Team!!
Elissa J. - Dekalb, IL | Aug 2023
Knowledge, smooth process, clearly explained instructions, ease of transaction with online portal.
Kristin L. - Batavia, IL | Sep 2023
Used Guaranteed Rate three times and the rates are good and the process is super customer friendly
Jan E. - Appleton, WI | Oct 2023
Easy to work with from beginning to end. Very responsive, thorough.
John W. - Geneva, IL | May 2022
Have an exceptional experience with guaranteed rate
Muhammad Umer I. - Naperville, IL | Jun 2022
I liked the quick response times
Jacqueline S. - Willow Brook, IL | Jul 2022
Not only did they take on the task of helping me get a loan but they made it easy. I qualified for power bid and made a change of house location from IL to TN seamlessly. Amazing support team headed by Matt Paradis.
Dusty T. - Plano , IL | Aug 2022
Alda was patient, kind, knowledgeable and helpful from the beginning. And everyone I worked with along the process made things easy and understandable.
Emily H. - Elburn, IL | Sep 2022
Very friendly team. Helped answer all of my questions and helped me be comfortable in making a big decision.
Marc M. - St. Charles, IL | Oct 2022
Friendly and made me comfortable
Crystal C. - Rochelle, IL | Nov 2022
I thought you were great to work with.
Jillian S. - Genoa, IL | Dec 2022
Great communication with live people. Staff is knowledgeble about complex underwriting situations. Quick.
David B. - Elburn, IL | Jan 2023
Convenient, responsive, great communication
Andrew S. - Elburn, IL | Feb 2023
The team was quick and efficent and always had a quick responce time
Diego A. - Aurora, IL | Mar 2023
Everyone I interacted with was very knowledgeable, helpful and made the process easy for my first time buying a home.
Jacqueline E. - West Chicago, IL | Apr 2023
Super helpful, nice and patient throughout the whole process
Gianna L. - Wood Dale, IL | May 2023
Prompt, thorough and professional service
Therese P. - Saint Charles, IL | Jun 2023
Matt and his team treated us as their top priority and advised us on the best options for us. This is our second time working with Matt’s team and we couldn’t be happier to have chosen them again. I know if I recommend Matt’s team at GR to others they will be in good hands.
Anna H. - Montgomery, IL | Jul 2023
Very streamlined and easy to follow directions for entering documents. The staff was excellent.
Brian D. - Geneva, IL | Aug 2023
Very responsive and answered all my questions. Very personable, relatable, and professional.
Erika S. - Geneva, IL | Sep 2023
Matt G made the process very easy. While there are many documents to share, Matt was always available to help.
Mark L. - Dekalb, IL | Oct 2023
I’ve had great satisfaction in all my loans with Guaranteed Rate.
Daniel W. - Springdale, AR | Nov 2023