How long have you been in the mortgage business and what inspired you to get into it?
Since 1994 started as Mortgage Processor straight out of High School. I worked every aspect of Mortgage Industry from; originating, processing, underwriting, to funding. I moved around in banking but came back to mortgages knowing that is what I enjoyed the most. I like helping people save money and invest in 1 of the biggest investments they will own, their home.
Who is your typical customer and what questions do they typically have?
I work with a variety of clients but my typical customer is a 1st time homebuyer and I enjoy them the most. There is something special about helping someone buy their 1st home. I would say all client have the same questions; how much is my payment, what do I need for closing, and what is the rate?
What specific steps do you use to help your customers find the best home loan for them?
There is 1 very important question I ask every Purchase Client; what are you comfortable paying each month towards a mortgage? It is important so I can show them the max they can buy on paper but I will break it back down to their comfort zone. I ask detailed questions so I know what their plans are, even for the future. I am a step toward a goal, but even for future goals. I only have their best interest at heart, they come first.
How long have you been in the mortgage business? What awards have you won?
I have been in the business since 1994. I have won the Five Star Professional award in the past. Honestly, does not matter to me. What means more to me is the testimonials I receive from my clients. If they are happy I am happy!
How has the mortgage industry changed since you started, and what would you expect in the future?
Being in the industry for over 22 years, it has changed A LOT. I would say the biggest change is the technology how many people do so much via internet. It has taken me a while to adapt but I do love the digital mortgage Guaranteed Rate offers and my clients love it as well. Although, I am still not on Facebook....lol
What can borrowers do to ensure a smooth mortgage underwriting process?
It makes a huge difference when clients are on top of getting me the needed list of items we ask for upfront and in a quick timely manner.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I am a huge advocate of Health. I look at it this way: God's creation, humans, are the most complex amazing creation He cherishes. We should take care of it. IF we don't have our health nothing else on this earth will matter. I love to help others with the knowledge of natural healing elements He created knowing we would destroy ourselves. Exercise is a regimen to my daily routine. My family and I are a part of many volunteer opportunities from making buntings for still-born children to serving meals to the homeless.
Tell us something that makes you unique or something wacky, yet interesting about you?
I got married while a Junior in High School so I was 16 years old and no I was not pregnant, just in love. Still Happily Marriedý