What people are saying... What people are saying... Back to profile
Nathan and his team moved the process along as quickly as one could expect. Everyone was pleasant.
Trevor S. - Grosse Pointe Farms, MI | Oct 2021
Ease of communication, professional staff.
Adrienne N. - Grosse Pointe Park, MI | Oct 2021
Nathan Steiner was great to work with.
Roger P. - Grosse Pointe Farms, MI | Sep 2021
Great and timely customer service
John B. - Grosse Pointe Farms, MI | Sep 2021
Guaranteed rate was wonderful.
Deborah B. - Grosse Pointe Farms, MI | Sep 2021
Fast and easy refinance. Staff is very friendly and the process was great!
Erin R. - Grosse Pointe Farms, MI | Sep 2021
Easy to communicate and get answers
Peter F. - St Clair Shores, MI | Sep 2021
Very attentive and fast responding to my application.
Glenn S. - Grosse Pointe Park, MI | Aug 2021
Closed quickly, very professional. One recommendation is that all team members need to have access to all exchanged information. On 2 or 3 occasions I had to remind your staff that I had already turned in required documents. Was a little frustrating, but all in all it was a good experience.
Nicolo L. - Grosse Pointe Woods, MI | Aug 2021
They went above and beyond in every facet of my refinancing.
Marc A. - Grosse Pointe Farms, MI | Aug 2021
The team was efficient, knowledgeable, and went over and above to make sure my mortgage acquisition process was complete.
Judith C. - Harrison Township, MI | Aug 2021
Excellent service. I am a repeat customer. Very responsive.
Deborah P. - St Petersburg, FL | Aug 2021
Nathan and his team were communicative, easy to work with and put up very graciously with all of our questions!!
Jason T. - Chicago, IL | Aug 2021
Nathan is a mortgage pro and past experience working with him.
Brian C. - Clinton Township, MI | Jul 2021
Nathan is easy to work with!
Erin W. - Grosse Pointe Park, MI | Jul 2021
They did everything they could to make sure I closed on time!
Kelly C. - Grosse Pointe, MI | Jul 2021
Professional, courteous, easy and responsive.
Jeffrey T. - Pacific Palisades, CA | Jul 2021
Easy to work with, professional, good communication, friendly.
Jessica M. - Grosse Pointe Farms, MI | Jul 2021
Nathan Steiner is a genuine and kind person. He is smart and explains things clearly - he has a great team as well.
Julia B. - Grosse Pointe Farms, MI | Jun 2021
Great service. The team was responsive and answered all of my questions in a timely matter.
Lynn B. - Grosse Pointe Woods, MI | Jul 2021
Consultants guided me every step and made this a relatively easy process.
Karen L. - St Clair Shores, MI | Jun 2021
Nathan and his team were incredibly helpful and made the entire process of obtaining a mortgage simple and painless!
Shannon B. - Grosse Pointe Farms, MI | Jun 2021
They are responsive, knowledgeable and efficient
Judith V. - Grosse Pointe Park, MI | Jun 2021
Fast service and turn around time Easy process
Anita R. - Grosse Pointe Woods, MI | May 2021
Highly responsive staff with a one-stop shopping format
Michelle M. - Germantown, MD | May 2021
How easy it was to get a mortgage and close on it.
Pamela S. - Grosse Pointe Park, MI | May 2021
They amazingly pulled my mortgage through to close in 1 week!!
Matthew R. - St Clair Shores, MI | May 2021
The Steiner team works fast, they are efficient, and make for a very smooth process. They are mortgage wizards.
Benjamin A. - Rochester, MI | May 2021
Exceptional Service by the entire team
Joseph R. - Grosse Pointe Farms, MI | Apr 2021
Nathan and his team always felt available and would answer all of my questions ASAP. They did everything to get me cleared to close way before when I expected to be.
Jeremy B. - Saint Clair Shores, MI | Apr 2021
Nathan Steiner and his team were fantastic to deal with.
Kevin K. - Grosse Pointe Woods, MI | Apr 2021
Awesome service, quick response and completely transparent about everything!
David L. - Grosse Pointe Woods, MI | Apr 2021
Professional, efficient, great customer service, and excellent rates
Mary N. | Mar 2021
Great communication and knowledgeable team.
Sonia E. | Mar 2021
Terrific service, communication and timeliness
Jeffrey S. | Mar 2021
Competitive rates; easy-access website / online portal for document sharing, professional staff and knowledgeable staff, consistent and clear communication throughout the entire process; prompt follow-up on questions
Samuel R. | Mar 2021
Very nice receptive people
Francis S. | Feb 2021
Very good service and we trust Nathan Steiner
Paul M. | Feb 2021
The process was straight forward, service was excellent and professional.
Taylor D. | Feb 2021
The process was easy and done mostly online. Any questions I had were answered immediately.
Wendy B. | Feb 2021
The entire process was super smooth and took almost no time at all.
Brandon G. | Feb 2021
Outstanding service from Nathan Steiner!
John C. | Feb 2021
Nathan was extremely professional & prompt
Gregory R. | Feb 2021
Nathan Steiner and his team at Guaranteed Rate made both the purchase and refi process a breeze. They are professional and knowledgeable and I would use them again or refer them to family, friends or clients.
Lara M. | Feb 2021
Made it very easy to get my loan processed
Marc R. | Feb 2021
I am self-employed and Nathan made the process fairly easy.
Nanci B. | Feb 2021
Good experience though the entire process
Gregory W. | Feb 2021
Excellent process and Team.
Kathleen S. | Feb 2021
Very responsive and quick closing.
Rosemary T. | Oct 2020
Efficient , very timely in responses.
Jeffry K. | Feb 2021
It was a very quick, hassle free process. The team members were helpful, quick in responding, and made a potentially stressful process easier than I thought it would be.
Warren D. | Oct 2020
They did a great job and were easy to work with.
Jean Paul H. | Dec 2020
They were helpful and answered questions when we had a ton.
Sarah Z. | Oct 2020
Nathan and his team were great every step of the way, and were able to get me my closing date even sooner than expected!
Benjamin H. | Dec 2020
Nathan and his team were nothing but kind, courteous, and willing to go the extra mile for Courtney and I! They quite literally took the time to explain every step of the refinancing process and made sure we understood every single detail. All questions were answered promptly and with respect. The team was extremely fast in getting us to closing!
Jonathan V. | Jan 2021
Great team, fast and courteous service, very knowledgeable.
John H. | Oct 2020
Getting my refi was efficient and fast and I know Nathan Steiner and would recommend him to my friends.
Sheri K. | Dec 2020
This was the easiest process I've ever had when refinancing.
Laura W. | Oct 2020
Everone was willing to answer any and all questions.
Robert E. | Nov 2020
Because you guys do great work!
Michael D. | Jan 2021
Already refered a friend. Great POC and great team working behind Nathan
Allison S. | Sep 2020
Been working with Nathan for years, he and his team are very good at what they do.
Michael D. | Oct 2020
They where excellent returning phone calls
Charles J. | Nov 2020
We have done mortgages with Nathan before. He is knowledgeable and efficient and is able to do a mortgage is a very short time. He and his team are also very helpful and will ing to quickly respond to questions and possible problems
Louis H. | Dec 2020
Great service. The team was on it!
Thomas G. | Sep 2020
Nathan and the great service. Quick response to any email or phone communication.
Brian S. | Oct 2020
Easy system and they always stayed in touch through the whole process.
Ivan M. | Nov 2020
Because you were fantastic
James K. | Dec 2020
Because everything was taken care of quickly and professionally. Every employee we were in contact with along the way was very friendly and made the process smooth and easy.
John H. | Aug 2020
Nathan and his team did an absolutely amazing job they helped get my loan done so fast no one thought it would happen
James R. | Sep 2020
Great service and communication from your team
Matthew S. | Oct 2020
Ease of experience and responsiveness/helpfulness of staff
Stephen S. | Nov 2020
Nathan and Guy were great to work with. They kept up with all the details.
Kelie M. | Dec 2020
Excellent service, good rate, overall very positive experiencde
Francis W. | Jan 2021
because they did an outstanding job
Paul D. | Aug 2020
Nathan Steiner and his team are fantastic
Sean M. | Sep 2020
Everyone was very helpful and great communicators.
Tricia T. | Oct 2020
Nathan and team were great to work with.
Christian M. | Nov 2020
They were helpful, everything went smoothly and it was a very efficient process.
Danielle C. | Dec 2020
Excellent and very knowledgeable people
Katherine C. | Jan 2021
Entire process was smooth and easy to follow. Great communication and follow ups when we were slow to respond.
John L. | Jul 2020
Convenience and the great efforts of Nathan Steiner and his team
Jonathan C. | Jul 2020
Excellent, personable, personalized service.
Elizabeth J. | Jul 2020
Expediency, courteous, lack of bureaucracy and unnecessary paperwork.
Deborah P. | Jul 2020
speed on which they gave approval to closing
KATHRYN W. | Jun 2020
It was a pleasure working with Nathan, Guy and the Good Times Gang. I actually already recommended GR to my brother who also is closing his refi. BAM !
Michael L. | Jun 2020
Fast responses, great service, great rates
Cheri C. | Jun 2020
The professionals at Guaranteed Rate made my mortgage process seamless and easy. They were great communicators and I closed in under a month!
Adrienne N. | Jun 2020
Helpful, responsive, and great communication during the loan process
Matthew O. | Jun 2020
Everything was smooth. Communication was fantastic. Simple process.
Ryan E. | May 2020
Overall easy to use, with high service levels
Aaron H. | May 2020
Efficient process and lowest comparable rate
Glenn S. | May 2020
Only reason it wasn't a 10 were some issues with the numbers on the initial closing disclosure.
Eric G. | Apr 2020
Very happy with the process and being able to get a lower rate
Marc R. | Apr 2020
Great service from beginning to end - fast process, online / digital portal was so easy - all my contacts at GR were helpful and professional.
KATHLEEN H. | Apr 2020
easy to complete application and easily to communicate w/ team members.
Margaret M. | Apr 2020
Nathan Steiner, loan originator, is great!
NANCI B. | Mar 2020
Efficient, helpful service
Mary W. | Mar 2020
Very simple process and I am an online person prefer to do it all online and my agent was very good in Nathan Steiner
William C. | Mar 2020