What people are saying... What people are saying... Back to profile
Neal was great throughout the entire process. Very knowledgeable, personable, and quick in responses.
Michael R. - Eagan, MN | Mar 2022
Everything went so smooth and easily.
Jaclyn K. - Mccutchenville, OH | Mar 2022
Everything went smooth, my loan officer made it simple. He kept in close contact me throughout the process.
George Y. - Malibu, CA | Feb 2022
This is the second time I've had a great experience with the Guaranteed Rate team. Have already recommended them to an extended family member.
Mary-Lee W. - Dallas, GA | Feb 2022
Pretty easy process; low closing costs
Ryan J. - Chicago, IL | Jan 2022
Seems like a fair company and provided me with great service.
Brian D. - Westerville, OH | Jan 2022
very good communication, kept me up to date on progress, without over communicating. Polite and professional at all times
Douglas R. - Cincinnati, OH | Jan 2022
Entire process was easy and quick
Steven K. - Lebanon, OH | Dec 2021
It was a very smooth process. Communication was excellent and the online process was very efficient. Neal Saarela was amazing to work with.
Abigail S. - Wadsworth, OH | Nov 2021
Easy, quick, polite and very responsive
Alejandra C. - Rochester Hills, MI | Nov 2021
They were responsive and made most of the process really easy. Chade was really great to work with.
Holly M. - Indianapolis, IN | Oct 2021
The entire Guaranteed Rate team was fantastic to work with and helped expedite our close to only 3 weeks!
Elizabeth B. - Streamwood, IL | May 2023
The process was smooth and Neal's communication and handling was amazing.
Ronaldo S. - Minneapolis, MN | Nov 2021
Neal was amazing to work with, responsive, and kept us updated along the way.
Darin D. - Suwanee, GA | May 2023
Very responsive to my questions and requests
Christan H. - Albuquerque, NM | Jul 2023
Excellent customer service from Neal Sarella
Roberta C. - Indianapolis, IN | Sep 2021
Process was pretty easy to understand.
Benjamin R. - Chicago, IL | Jun 2022
Good rate. Good communication in regards to steps in the process.
Jacob C. - Tempe, AZ | Mar 2023
Everyone was very responsive to my questions and work with us to complete our home purchase quickly and easily. Especially our mortgage specialist Neal.
Margaret M. - Queenstown, MD | May 2023
Neal was very responsive and answered all my questions. I''m a first time lender and home buyer so the process was very new to me, and he made sure I was informed every step of the way.
Blair H. - Chicago, IL | Jul 2023
Neal was great to work with. Always available, kind, and very knowledgeable. Made the whole process a breeze
Carlos G. - Plano, TX | Sep 2023
Everything about the transaction was super smooth and Neal communicated very well.
Roxanna M. - Berwyn, IL | Sep 2021
Neal made the process simple and worked with us the entire time
Donald F. - Mentor, OH | Jun 2022
Easy to understand process Efficient Fast Accessible team members who answer every question Integrity
Khetiwe C. - Lynnwood, WA | Aug 2022
The service we received was amazing! The communication could not have been better.
David B. - Boerne, TX | Mar 2023
It was such an easy and smooth process. communication was on point and really appreciated the guidance through the whole thing.
Rachel B. - Wadsworth, OH | May 2023
Availability every step of the process
Michael J. - Champaign, IL | Jun 2023
Service was awesome! Fast with an incredible 21 day close. Very responsive.
Malissa G. - Newnan, GA | Jul 2023
Had a great experience working with the team. I appreciated the transparency and the prompt timing.
Jessica R. - Waxahachie, TX | Sep 2023
It was smooth and easy process
Kimberly W. - Rockford, IL | Sep 2021
My mortgage specialist was very attentive, professional, and available to answer questions. The loan process went smooth and was uncomplicated!
Tonya P. - Festus, MO | May 2022
Everyone involved was fantastic to work with, and made the entire process painless and without any surprises!
Christopher L. - Cumming, GA | Jun 2022
I put off buying a home for a long time because I heard it was a huge headache and hard to qualify for a home I’d like. This went so smoothly, I wish I had done this two years ago. Neal even interrupted his own weekend plans to get me under contract, which is such a HUGE ask even though he made it seem like nothing.
Marie M. - St. Charles, IL | Aug 2022
Neal was amazing! Very attentive and answered all my questions.
Lauren P. - Chicago, IL | Mar 2023
It was the easiest part of the home buying experience.
Devin M. - Swartz Creek, MI | Apr 2023
Everyone was extremely helpful, communicated well and efficiently up until the end. Very thorough. Easy to talk to and quick to answer my questions.
Sarah H. - Miamisburg, OH | May 2023
Good rate, efficient service and good communication.
Richard H. - Chicago, IL | Jun 2023
I expected this process to be difficult and painful, yet Neal made it stress free and extremely easy.
Timothy C. - Chicago, IL | Jul 2023
Easy to work with and always willing to answer any questions.
Patricia H. - Kansas City, MO | Sep 2023
Guaranteed Rate made the process simple and always kept us up to date.
Nathan A. - Orlando, FL | Nov 2023
They were super helpful and communicative. Very responsive as well.
Jill B. - Clawson, MI | Aug 2021
Timely and professional service.
Sina G. - Roseville, CA | May 2022
Had very little issues, help make sure I understood certain things, an if there was a issue Neal seemed to be right on it to fix the problem!
Justin D. - Goshen, IN | Jun 2022
Neal and the entire team provided an excellent experience.
Alec S. - Michigan City, IN | Aug 2022
The whole process was smooth, easy and efficient because of the team I worked with.
Henry C. - Shorewood, IL | Mar 2023
Low rates, quick responses, good service
Margaret H. - Canton, MI | Apr 2023
Rob Beskid and Neal Sareela did great. Very special thanks to Regina Rocha-Fedynsky great and timely communication.
Randy A. - Chicago, IL | May 2023
Exception, crisp communication and timeliness on deliverables. Neal and Olivia were both very responsive!
Gregory H. - Apple Valley, MN | Jun 2023
Very knowledgeable, great service and very prompt and friendly.
Elva H. - Chandler, AZ | Jul 2023
Great working with the team.
Mohammad I. - Indianapolis, IN | Aug 2023
We received a better rate than other lenders we shopped around for and the process was smooth and efficient from start to finish.
Helen P. - Arnold, MD | Sep 2023
Good communication. Very accessible.
Philip L. - Chicago, IL | Oct 2023
Neal Saarela and everyone I came in contact with was very helpful.
Jonathan C. - Whiting, IN | Nov 2023