What people are saying... What people are saying... Back to profile
The process was easy to follow and all of the brokers were extremely responsive.
Brendon E. | Sep 2020
The process was easy, fast and efficient. Everyone involved in the processing of my loan was terrific.
URSULA T. | Sep 2020
Nicole Thoman and the entire team were very responsive, timely, and thorough!
John E. | Nov 2020
Nicole and everyone made it very quick and easy to get everything needed to refinance! Thank you!
Elaine B. | October 2018
I would like to thank Nicole Thoman and her team for their help throughout this process. Chris and Michael were very helpful. I want to stress how appreciative I am of Nicole, she was there for us beginning to end. Her patience and willingness to help were second to none. Any question I had Nicole answered for me. Nicole is a great asset to Guaranteed Rate and I believe she is a model for fellow employees to follow. I cant thank her enough.
Michael C. - July | 2017
Guaranteed Rate offered us the best package for our 15-year refinance. They were the only company to offer a no-appraisal quote which saved us $500. We were refinancing less than 20% of the home's market value, so other companies insisting on an appraisal seemed a little odd. The closing officer that came to our home was quite pleasant and the entire process was easy. I hope to be able to use Guaranteed Rate the next time I need a mortgage whether it is for a new home or a vacation home down the road.
Heather T. - July | 2017
Nicole Thoman is a miracle worker and is very well versed in her craft.
Phillip C. - July | 2017
The service is excellent, so why wouldn't I use them again!
Brandon M. - Feb. | 2017
Nicole Thomas was amazing and very responsive to all emails, phone calls and concerns.
Jennifer S. - May | 2017
Nicole and her team made a very complex and time consuming process a real breeze compared to our last experience buying real estate. We had a clear understanding of what to expect and there were no surprises- only good ones! Most importantly, we closed inside the time window and at the closing costs that Nicole's team projected. Bravo! I highly recommend Nicole and Guaranteed Rate ! Our deepest thanks - We'll do this again!
Curtis & Maxine B. - July | 2017
Before contacting GR Loans, for years, I had feared refinancing my home based on the big banks and lending establishments from past experiences. It was about the same feeling you have prior to a dental appointment. My FICO score was not a problem, it was the "jumping through hoops" method some loan companies operate by.The GR Loan Team made it so easy to re-finance my home at a very low rate. I want to thank the team that worked to make my loan process go so smoothly. Nicole Thoman, thank you for your support and excellent communication to assure me I was with the best loan company. Nicole, you always followed up with your actions; even the first returned phone call with my rate and lock-in date. Izabela Klisiak, Thank you for your efforts and time to make my loan process so easy. David Mazanek, Thank you for keeping me up to date with the processing steps up to the end through closing. I will definitely recommend GR Loans. Please keep up the great work.
Timothy B. - Gastonia, NC | AUG 2016
I've heard stories of the trials and hassles of friends and co-workers in buying a home, but from the very beginning to the funding, it was almost a seamless endeavor for me Thanks to Nicole and her team. Nicole was brilliant, giving me a clear and concise list of required documents, and much needed reference materials regarding the entire process. Nicole and her team lessened the stress and anxiety of the largest purchase of one's life. I'll recommend you to friends, which is saying something for me, and do so with smile. Thank You.
Walter F. 04/06/2016