What people are saying... What people are saying... Back to profile
Smooth processing and great customer service.
Jeffrey K. - Winter Haven, FL | Apr 2022
They were professional and made the process less stressful.
Shilain T. - Cambridge, MD | Apr 2022
I gave Guaranteed Rate a 10 because of the personalized service and the excellent communication. Pat in particular was very responsive to my requests and needs.
Michelle B. - Annapolis, MD | Apr 2022
The entire team was awesome.
Hansen Jones K. - Manassas, VA | Mar 2022
PAT GANNON AND HIS TEAM DID A GREAT JOB TO MAKE THIS LOAN PROCESS GO SMOOTHLY, THEY ARE VERY KNOWLEDGEABLE AMD PROFESSIONAL AT THERE JOBS.THANKS AGAIN PAT GANNON AND YOUR GREAT TEAM, DAVID E WHITE
David W. - Crownsville, MD | Mar 2022
Closed fast, communicated details well.
Rosser J. - Whiteman Air Force Bas, MO | Mar 2022
Because Pat Gannon made a simple adjustment to make eligible for a loan.
Barbara H. - Annapolis, MD | Feb 2022
Everyone at Guaranteed Rate went out of their way to help me accomplish my refinancing.
Deborah I. - Suffolk, VA | Feb 2022
There was not one area that Pat & he’s staff were not the most incredible ever on.
Kerry W. - Cross Junction, VA | Feb 2022
Ease of process, knowledgeable, friendly and professional staff
Courtney P. - Upper Marlboro, MD | Jan 2022
great experience start to finish
Denise Q. - Miami, FL | Jan 2022
Pat is always amazing And the process is always so stress free
Desarae B. - Murfreesboro, TN | Jan 2022
Service and follow through were great
Mary D. - Darien, CT | Jan 2022
The Pat Gannon team exceeded all expectations. From the initial contact to the closing, every step of the way was true professionalism at its best.
Joyce A. - Crofton, MD | Jan 2022
Very helpful, explained everything and was ALWAYS available. Very fast responses to questions.
Catherine K. - Dunkirk, MD | Jan 2022
Excellent service and follow up. Everything went as planned.
Aubrey V. - Hilton Head Island, SC | Dec 2021
I gave Guaremteed Rate high marks because you can always count on them in every way. And they are friendly/polite.
Paul B. - Ocean View, DE | Dec 2021
Pat Gannon did an awesome job. Super nice person with great knowledge.
Michael C. - Elkton, VA | Dec 2021
Pat Gannon us the best broker I've ever worked with! I have recommended him to all of my friends who are homeowners!
Kimberly T. - Clinton, MD | Nov 2021
They made it as easy as possible, the online application process worked well, and they kept the process moving in a timely fashion
Barbara W. - Easton, MD | Nov 2021
Responsive team and a quick/easy process
Dawn R. - Randallstown, MD | Nov 2021
Pat would answer any questions or concerns we had no matter the day or time. He explained the process throughout ever step.
Katie S. - Severn, MD | Nov 2021
Great and friendly team of people, moved very quick and were super helpful through the entire homebuying process!
Jasmine L. - Elkridge, MD | Nov 2021
Excellent customer service throughout the entire process.
Christine S. - Alexandria, VA | Nov 2021
Pat was very helpful and friendly and took all the time necessary to make sure that I understood everything
Katherine S. - Alexandria, VA | Oct 2021
Pat and his team were wonderful at answering our questions and helping us through this process.
Bridget L. - Arnold, MD | Oct 2021
The team are the absolute BEST. The team made me feel special and they are friendly, hospitable, knowledgeable and courteous. Excellent customer service.
Shereese W. - Washington, DC | Oct 2021
Pat Gannon and his staff, mainly Sharon were excellent, always great to work with, always there to answer questions we had. Would definitely tell others about working with his team.
James K. - Middle River, MD | Oct 2021
Pat and his team were extremely easy to work with, eager to help, and upfront about the entire process.
Michael S. - Annapolis, MD | Oct 2021
Very professional and easy
George A. - Edgewater, MD | Oct 2021
The process was so quick and easy. Everyone was very communicative during the process. Very happy I decided to use Guaranteed Rate.
Laurence P. - Milford, PA | Dec 2021
The people that I worked with directly made the biggest difference. Also, the process is streamlined with everything online. It saves lots of time.
Sophia H. - Nashville, TN | Sep 2021
Pat Gannon was professional, responsive, and helpful through the entire process.
Seth M. - Glen Burnie, MD | Sep 2021
Excellent communication and transparent service.
Ebenezer Q. - Laurel, MD | Sep 2021
Pat was really informative and down to earth. In fact, I have already put my brother in contact with you guys.
Megan M. - Ridgely, MD | Sep 2021
Great communication & customer service, great rates
Erin S. - Saint Augustine, FL | Sep 2021
The service was amazing. Everyone involved did a fantastic job. No complaints at all.
Lynn Ann R. - Bridgeville, PA | Sep 2021
We had an easy and seamless experience with everyone who worked on our refinancing. I was reached out to via phone and email along the process to ensure I was on track to complete all of the paperwork on time.
Danae S. - Easton, MD | Sep 2021
Great customer service, was kept informed and quickly answered questions
Jessica G. - Clinton, MD | Sep 2021
Great people to work with our refinance!
Douglas M. - Easton, MD | Sep 2021
The whole process was easy - because the folks at Guaranteed Rate made it easy.
Jeffrey W. - Ellicott City, MD | Aug 2021
Very satisfied with the service I received.
Hector L. - Edgewood, MD | Aug 2021
Excellent experience. Pat Gannon was top-notch!
David F. - Annapolis, MD | Aug 2021
Prompt, efficient and knowledgeable expertise and service
Rose D. - Stevensville, MD | Aug 2021
They’re organized, kind, genuine and always had me on track even when I was confused. They are the best.
Henley B. - Annapolis, MD | Jul 2021
Excellent service from beginning to end.
Monica R. - Clinton, MD | Jul 2021
Very smooth process! Very professional
Desarae B. - Murfreesboro, TN | Jul 2021
Excellent communication. Patient and knowledgeable. Efficient and accurate. Trustworthy.
Ebony H. - Philadelphia, PA | Jul 2021
Guaranteed Rate was very efficient and prompt. I received call backs and emails immediately and I was able to submit everything online without any issues. If there was an issue the guaranteed rate team always let me know and worked with me to correct whatever action was needed.
Ryhan B. - Ocoee, FL | May 2021
I enjoyed the interaction.
Lisa E. - Washington, DC | May 2021
The Guaranteed Rate team were flexible and patient to meet our home buying needs in a chaotic market.
Billy M. - Annapolis, MD | May 2021
Pat Gannon and his team made my first-time home purchasing process as easy and comforting as possible. This was from all standpoints: communication, clarification, and professionalism. I couldn't be happy with the service that was provided.
Kendal A. - Preston, MD | May 2021
I put the team through a challenge and they were very helpful efficient and lightning fast on responses and assistance
Stewart W. - Fairfax, VA | May 2021
Pat was great to work with, online portal was easy, process was fast and efficient.
Justin Z. - Crofton, MD | May 2021
Pat Gannon was fantastic! He was responsive, and he guided me through the process and made everything straightforward and easy.
Sofia L. | Mar 2021
the process was pretty effortless and Sharon and Pat were always available and in close touch. Plus it was a good interest rate!
Celia O. - Alexandria, VA | Apr 2021
Mr. Gannon, was extremely helpful and took the time to addressed all my concerns. Often time may have been after hours.
Zina B. | Mar 2021
Pat and his team did a great job of finding a great rate and meeting our needs for refinancing our mortgage.
Jeffrey B. - Severn, MD | Apr 2021
Process was easy. Everyone I worked with was great.
John D. | Mar 2021
They made this entire process very easy and reached out several times to check if I had any questions.
Christian F. - Pasadena, MD | Apr 2021
Pat Gannon is the reason I chose GR. He’s creative, responsive and always makes his customers happy!
Stacy L. | Mar 2021
The process was extremely easy and quick. Everyone was thorough and professional. I would highly recommend Guaranteed Rate!
Rheta R. | Mar 2021
Pat and the rest of the team were always there to help us and answer our questions through the entire process.
Chanta H. - Burtonsville, MD | May 2022
Prompt, knowledgeable, friendly service
Karen R. | Mar 2021
Strong and proactive customer service.
Shannon D. - Baltimore, MD | May 2022
The process was very easy and everyone I spoke with during the process was extremely helpful.
Mary B. - Owings Mills, MD | May 2022
Pat and staff were excellent to deal with.
Philip B. - Salisbury, MD | Jul 2022
Excellent service! They did everything they said they would do. Process was extremely simple and there were no issues during the entire process.
Andrew R. | Mar 2021
Great customer service, competitive rates, highly responsive.
Christopher B. - Dulles, VA | May 2022
Pat worked hard to get me everything I needed to get into my new house in 21 days. Amazing work.
Christa S. - Laurel, MD | Jul 2022
super efficient and on top of details
Thomas K. - Carlisle, MA | May 2023
Just the whole process step by step they are there for you and they also really take good care of you and your information. Especially with Pat Gannon doing our Refiance I would recommend his team to anybody that is interested in buying or refinancing a home
Ignacio A. | Mar 2021
Close friendly guidance throughout the process.
Gary S. - Hollywood, MD | May 2022
They were excellent: helpful, responsive, knowledgable, and pleasant to work with.
Tyler W. - Boston, MA | Jun 2022
The customer service and timeliness is uncontested.
Sharon B. - Silver Spring, MD | Jul 2022
Professional team, timely and proactive communication, knowledgeable about their process and what’s needed, incredibly swift in getting me cleared to close inside of two weeks.
Cynthia E. - Columbia, MD | Apr 2023
Everyone was kind, patient, and communicative throughout the process.
Jasmine Y. - Easton, MD | May 2023
Very responsive to questions and concerns.
Andrea C. - Annapolis, MD | Jul 2023
Pat and his team made it so easy! They answered all my questions and kept me informed every step of the way.
Theresa S. - Hanover, MD | Aug 2023
fast service, always available to answer questions, good communication, friendly,
Nancy C. - Northwest Washington, DC | Oct 2023
Guaranteed rate was devoted to making sure we reached our home buying goal when others simply dismissed us. We are now happily in our new home thanks to their skill and willingness to help us achieve our goal. They provided advice and walked us through every step of the way.
Sarah M. - Dundalk, MD | May 2022
Pat and his team were beyond fantastic! They were so helpful throughout the process and made it less stressful. His team was very responsive and the services provided made the difference in me obtaining the loan and my offer being accepted!
Samantha H. - Jessup, MD | Jun 2022
Mr. Gannon provided professional service to new clients on a late weekend night.
Christopher B. - Annapolis, MD | Jul 2022
Personal service and attention to detail.
William S. - Preston, MD | Aug 2022
Great customer service team
Jennifer S. - Ellicott City, MD | Dec 2022
Very informative and easy process
Joshua B. - Solomons, MD | Jan 2023
They communicate well. They were very fast to close my loan!
Desarae B. - Bonaire, GA | Apr 2023
Awesome team and fast delivery of service. Even the attorney was impressed as to how everything was well organized.
Shadrach B. - Waldorf, MD | May 2023
Very professional group. Want the customer to be happy and will strive for that.
Christina H. - Annapolis, MD | Jun 2023
The process was very easy with our team. We really enjoyed working with Pat, Patrice, Sharon and Michele. They were always quick and thorough with their responses and kept us informed on the loan status throughout the process. Thank you again!
Dalton T. - Waldorf, MD | Jul 2023
Quick close got me the house
Samuel T. - Greenbelt, MD | Aug 2023
Very easy to work with. Friendly and quick process.
Amy G. - Gaithersburg, MD | Sep 2023
Pat was great to work with. The entire process was transparent, efficient and organized. I would definitely use Pat again.
Kevin V. - Sandy Spring, MD | Oct 2023
They were knowledgeable and super efficient. They got me from offer acceptance to closing in 26 days!
Joni H. - Waldorf, MD | Nov 2023