They acted quickly and communicated with me right away.
Georgia L. | Dec 2019
Outstanding response time, always had the answer, knew who to contact and made sure my loan closed on time.
Chloe S. | Nov 2019
From start to finish it was exceptional service.
Christopher P. | Oct 2019
Paul was the best. Great rate and awesome to work with.
Eric S. | Oct 2019
Thank you for all your help! You all made it very easy and understanding!
Paul Z. | Sept 2019
It was an easy transition from the beginning to the end. I really appreciate what they did for me. Thank you.
Yoeluis R. | Sept. 2019
Thanks again top notch in service and explanation of what each step was.
Robert A. | Sept. 2019
From the first phone call to the settlement table Paul and his team made everything easy and stress free. I never had to worry about my financing during the process because I was confident they had me covered. Buying a home is stressful and they relieved a lot of that stress.
Gregory P. | Aug 2019
Paul Zgalich was extremely knowledgeable and helpful in obtaining a loan for our new house. I'd refer Paul to anyone.
Adam M | August 2019
Paul and his team went above and beyond to help us secure our mortgage we really extra effort!
Patricia S. | August 2019
Loved working with this team! You guys made everything so easy and enjoyable!! We re so happy thank you again!!!
Meghan H. | July 2019
Everything went very smooth. I was able to talk thru options on the phone and Paul and Jenna were very helpful and knowledgeable.
Jason T. | June 2019
Excellent communication. Appreciated the ability to upload documentation online.
Kimberley M. | July 2019
Very professional, friendly and easy to work with. Great first home buyer experience.
Raineer S. | July 2019
Paul, Jenna, and Crystal were great. They responded to all of my silly and good questions I had as a first time home buyer. The rate and PMI are much more competitive than my previous lender quoted. Thanks team.
William C. | June 2019
I'm a dummy, they made it easy. The document uploading and signing made the process way better. I'd definitely use them again. Thanks Paul and crew.
Ian V. | June 2019
Paul and his team were great! They responded quickly to any question we had . They also let us know each step of the way. Thanks for great customer service. We will happily recommend you to our family and friends!
Alison L. | June 2019
Paul and his team made every aspect of the refi simple. FlashClose allowed our closing to take less than 10 minutes and all documents we had questions about were completely explained by Paul ahead of time. Very pleased with everything!
Kevin S. | May 2019
Guaranteed Rate stuck by their word throughout the whole process. The number stayed on point during the whole 6 week process. The loan officers Paul & Crystal answered every email or phone call promptly. They made me feel very comfortable through the whole refinance process. I would recommend Guaranteed Rate to anyone.
Diane B. | April 2019
Great working with my mortgage team Paul, Crystal and Jen they made it really easy and painless
Jonathan S. | May 2019
Everyone was wonderful! It was prime buying/selling season and Paul and Jenna were always very responsive and helpful! The process was seamless and we were provided with the exact amount of cash to close needed the day before, which was very helpful. Crystal was also very responsive and helpful. I would definitely use Paul again!
Kristin P. | April 2019
Paul Zgalich and his team are very proactive and explain all details to first time home buyers.
Atul S. | April 2019
They made the home buying process easy and understandable. It was an enjoyable process. Thank you again
Gregory G. | December 2018
The entire team was incredible. From Paul to Jenna to Crystal, the service we got was amazing
Amanda F. | December 2018
Paul and Jenna were absolutely incredible!! Always available to answer my questions, and got back to me promptly! Would definitely recommend them to friends and family!!! Thank you both!!!
Jessica S. | December 2018
Paul and his team were amazing!!! Thank you for making our experience so easy and stress-free.
John B. | November 2018
Paul Zgalich and Crystal Rae were especially helpful and made the process very clear walking us through each step. They were both extremely helpful, and everything went extremely smooth from start to finish during the entire approval and pre-approval process. I would highly recommend them to anyone I know. Thank you.
John L. | October 2018
GR kept the process moving with updates and emails. Quick responses and est instructions were greatly appreciated. Great job by the whole team
Tom C., October 2018
Paul, Crystal, Jenna, Joyce and everyone on the team we worked with made this process smooth and easy! Thank you so much for everything! The patience this team has is amazing!
Brandon C., September 2018
Paul and his team were great, I've used them 2 times now and both highly recommend!
Timothy M., August 2018
Second time using Paul Zgalich, Joyce, Fran and the whole team in the last 2 years and everything went perfect and smoothly, never had to worry for a second knowing they were taking care of everything and explaining every detail.
Winfred J., September 2018
Very responsive. Knowledgeable and flexible, as we had issues coming down the home stretch.
Scott F., v August 2018
Excellent service staff was very helpful.
Michael R., August 2018
Simple and smooth experience with Paul.
Norman G., August 2018
Paul is very kind; he took the time explain extensively. It was a great experience and I will be recommending to friends & family!
Nicolaos D., July 2018
Process was quick & easy. Communication was clear and timely. Everything went off without a hitch and now I'm a new home owner. Thank you!!
Jennifer S., July 2018
The whole team was very responsive and helpful when needed. It made the process straightforward.
Peter G., July 2018
Guaranteed Rate was very helpful in showing us all of our loan options to help make a comparison to find the best rate and loan type for our situation.
Jeffrey P., June 2018
Guaranteed Rate made such a stressful process so easy! Everyone I worked with from start to finish was so responsive, so friendly and so knowledgeable. I knew everything I would need upfront and the tools to provide documentation are great. It really was such a smooth and easy process. Thank you so much!
Christina P., June 2018
Excellent experience using Paul with Guaranteed Rate!
Stephanie K., June 2018
Paul and his team did a great job from start to finish!!!
Maura R., June 2018
This whole process was a breeze. Crystal Rae and Paul Zgalich were absolutely incredible to deal with. Thank you for employing such professional and competent people!!!
Scott D., June 2018
Paul and his team made getting approved for my loan painless and easy. Will definitely be working with them again in the future.
Anthony W., June 2018
The online signing of documents makes it easier!
Robb M., June 2018
It was a great, smooth experience. Everyone from Guaranteed Rate did an outstanding job.
Steven K., May 2018
When I first spoke to Paul from Guaranteed Rate I knew this was the company I wanted to work with. With being a first time home buyer I had no idea what I was doing. Paul and his staff explained to me step by step what I needed to do and what to expect. They walked me through the entire process and closing was a breeze. Would definitely use them again!
Ashley Z., May 2018
Everyone was extremely helpful and did everything possible to make it a very smooth transaction.
Nicole M., May 2018
Paul Zgalich and his team are the best.
Brent S., May 2018
Donna and I would like to thank you both for your quick diligent work on helping our family complete this process. After finding our dream home a long journey began that in an incredible short less than 2 week period you came to our rescue. We will never understand how you both, and anyone else involved, pulled this all together for us. In our eyes this was nothing short of a miracle pulling it all together in such a short amount of time. You both have been wonderful to work with and anyone...
Paul Zgalich is a 11 on the loan officer scale!
- L. Edeldtein, 19004
Had a short-sell and everything went as smoothly as possible thanks to Paul and his team. From the initial pre-approval down to close everything was top notch.
C. Laventure 19132
Paul and his team was always available to answer any questions we had about our mortgage loan and any feedback we had to provide in order to continue the process. He made us feel confident in all of the follow through. We knew we were in good hands! THANK YOU!
R. McPherson 19026
From the initial phone conversation, to the signing of the final paperwork everything was clearly explained and I felt that Paul and his team always had my best interests in mind. What sets Paul and his team apart from the competition is their incredible knowledge and the care and concern they express for their clients. I loved being able to follow along in the process using their website to upload documents and track progress I never felt out of the loop or had to wait for a callback.
G. Selgrath, 18966
Paul and his team did an excellent job of offering me the best terms I could find by far, and providing excellent customer service at any time of day through the entire process.
Darryl K., July 2016
Paul is awesome! Paul Zgalich and his team were very helpful throughout the entire loan process. Paul was recommended to us by our agent. This was our first time buying a home and we had a lot of questions. Paul was available any time we needed an advice. No matter what time of day it was, Paul answered all e-mails and phone calls promptly. From completing the application to closing on the house he took care of everything and made it all easy to understand. We appreciated his professionalism,...
Paul is the best in the business. Hands down. I have used Paul for years and tell everyone I know that they are doing themselves a disservice not calling Paul. He truly makes the process easy and effortless.
Michael S., March 2016
The process from start to finish was very easy. I also liked that my questions were answered promptly and I had a person I could contact over the phone which made it much more personal.
Danielle R., March 2016
" I found this company very reliable,and the staff were very helpful and knowledgeable.And I would like to thank Paul,Alison
Fran and Joyce for all their help.."
Joseph H., February 2016
Paul is a great guy and easy to talk to. He made everything quick and easy.
Dominic N., June 2015
Paul and his team were true professionals and made this hectic process much easier than other companies that I've dealt with in the past.
Joseph E., August 2015
Paul Z was great - always helpful and a pleasure to talk to.
Catherin C., June 2015
Paul was quick and responsive. He follows through with everything he promised.
Andrew G., April 2015
My loan officer Paul Z was extremely helpful and informative.
Michael F., June 2015