What people are saying... What people are saying... Back to profile
My family had used Guaranteed Rate before and they did not disappoint .
Michael C. - Philadelphia, PA | Apr 2022
They made every step of the buying process easy to understand.
Patricia L. - Tucson, AZ | Apr 2022
Exceptional assistance and service, great communication
Alissa C. - Philadelphia, PA | Apr 2022
your team is group of professionals who try to make the process very managable.
Ijaz K. - Warminster, PA | Apr 2022
They where there for all questions
Susana Z. - West Chester , PA | Apr 2022
Wonderful customer service and timing on everything!
Stephanie H. - Collegeville, PA | Apr 2022
The team was very informative and helpful in every step of the way
Daniel W. - Philadelphia, PA | Mar 2022
Everyone was very efficient and easy to work with. The system was a bit confusing but I think that was user error.
Katrina W. - Wilmington, DE | Mar 2022
Excellent service by Paul Zgalich, Sean Lerman, Melissa, Crystal and the rest of the team !
Sumeet M. - Blue Bell, PA | Feb 2022
Great service and communication
Arthur S. - West Chester, PA | Feb 2022
Paul Zgalich and his team were a pleasure to work with.
Dawn R. - Huntingdon Valley, PA | Feb 2022
The process was easy smooth and clear
Oscar O. - Philadelphia, PA | Feb 2022
Very informative and answered any questions or concerns after business hours.
Latasha J. - Philadelphia, PA | Feb 2022
The process was seamless with a great response time from the team.
Mauricio C. - Phoenixville, PA | Jan 2022
Their support, guidance and quality was second to none.
Ryan H. - Doylestown, PA | Jan 2022
They made sure I was informed and completed all the steps necessary to close my loan in time for settlement.
Allison W. - Jamison, PA | Jan 2022
Good communication every step of the way
Brian O. - Staten Island, NY | Dec 2021
They made the process quick and painless and were always available to answer any questions.
Nicole K. - West Chester, PA | Dec 2021
Everyone was very easy to talk to and always maintained great communication with is.
John S. - Lansdale, PA | Dec 2021
Uploading documents was challenging at times
James M. - Malvern, PA | Dec 2021
Very easy to work with and had everything completed for 30 day settlement
Elizabeth H. - Springfield, PA | Dec 2021
Paul and his team made the process easy. Very professional
Michael G. - West Chester, PA | Dec 2021
Very good service, organized, easy
Peter C. - Brigantine, NJ | Dec 2021
I was very pleased with the level of professionalism, good service, and attention that I received from the team at Guaranteed Rate. That being said, I gave a 9/10 because there were a few moments of confusion due to communication breakdowns and some user experience issues with the documents portal. In this new age of remote communication, remote access, etc. it was hard making sure that seamless communication and expectations were being carried through from one loan professional to the next on every step of the process. There was less phone time and lots of emails back and forth in some cases. It also wasn't always clear to me what individual was responsible for what, but I always had someone redirect me and make sure I was talking to the right people which was great. As for the portal, it certainly made providing documents easier, but it also needs some work. In the event that I uploaded a document by mistake, I was unable to delete said document. It also, wasn't always clear whether I had satisfied the upload request (sometimes there was some visual confirmation like a check mark or a note and sometimes there was not). That being said, I don't want to make light of all the help we received from GR during the initial house search and throughout the under contract process. Paul and his team at GR went above and beyond to ensure that I had what financial proof I needed for quick turnaround bids and offers. The market was/is still very aggressive with showings only lasting a few days and houses going under contract very quickly, so having a dedicated loan partner like GR was huge in our venture to acquire a home. There were days when I needed things done quickly over the weekend to make an offer deadline and these guys always came through for us. So thank you!
Basma A. - Phoenixville, PA | Dec 2021
Paul and his team are always great to work with
Danielle B. - Philadelphia, PA | Dec 2021
Greg Fuller was extremely professional, knowledgeable and helpful throughout the process.
John B. - Brigantine, NJ | Dec 2021
Paul was very responsive and involved
Alexander D. - Abington, PA | Dec 2021
Paul and team were very responsive and clear on the lending process.
Christopher S. - West Chester, PA | Dec 2021
the process was smooth and relatively stress-free; the interest rate was the best among several companies.
Maryann F. - Flourtown, PA | Nov 2021
very nice and efficient people to work with
Allan S. - Abington, PA | Nov 2021
Timely updates, very responsive team
Recep E. - Mays Landing, NJ | Nov 2021
Outstanding customer service! I am a first time homebuyer and really appreciate the time and effort this team provided.
Alexis H. - Shillington, PA | Nov 2021
Solid communication and information provided during the process.
Julie G. - Chalfont, PA | Nov 2021
Paul's team did a great job
Bennie C. - Phoenixville, PA | Nov 2021
Ease of dealing with everyone
Tina L. - Auburn, PA | Nov 2021
The team is amazing, very responsive, communicative and willing to help get the job done properly and on time.
Christopher F. - Montville, NJ | Oct 2021
The entire process was super easy, and the entire team was helpful through this whole process
Esteban W. - Falls Church, VA | Oct 2021
I had PERSONAL contact with people by phone, not just text or email! They each understood my concerns and put me at ease each time! Buying a new home is stressful at times and Paul and Sean were AMAZING!!
Scott M. - Philadelphia, PA | Oct 2021
Nothing but good things to say about this company.
Matthew M. - Philadelphia, PA | Oct 2021
Service was explanatory. I just kept getting nervous getting emails from all different names, when they emphasized how I should be extra vigilant in not responding to unsolicited emails.
Molly P. - Philadelphia, PA | Oct 2021
It was always easy to get help when I needed it.
Delaney K. - Narvon, PA | Sep 2021
No headaches & very smooth process
Megan M. - Conshohocken, PA | Sep 2021
I was so thankful for how amazing/helpful everyone was.
Lindsay L. - Chalfont, PA | Sep 2021
Our experience with Guaranteed Rate was exceptional. They made the process as easy as possible. The ability to sign the majority of the documents electronically, really streamlined the entire home buying process.
John J. - King Of Prussia, PA | Sep 2021
Made my first house purchase pain free and easy
Justin C. - Chalfont, PA | Sep 2021
GR was very professional throughout the mortgage process. They kept me informed every step.
Robert F. - Langhorne, PA | Sep 2021
They all worked with me when I was trying to download all the papers needed.
Claire R. - Aston, PA | Sep 2021
The process was very easy and answered any questions I had
Elizabeth H. - Philadelphia, PA | Sep 2021
Great team handled my loan
Jeremiah J. - Schwenksville, PA | Sep 2021
Everyone has been professional and helpful, especially for me, a first-time home buyer.
Edward O. - Royersford, PA | Sep 2021
You guys made it extremely easy to purchase a home and explained everything very well
Gregory P. - Philadelphia, PA | Sep 2021
Quick and easy process Helpful reps FAST responses
Briana R. - Bridgeport, PA | Aug 2021
Great communication, clear instructions, and easy process
Kaitlin B. - Philadelphia, PA | Aug 2021
Great team and made it easy with electronic documents
Anna P. - Ambler, PA | Aug 2021
Easy to work with and very responsive throughout the entire process.
John H. - Cinnaminson, NJ | Aug 2021
Very fast and easy to work with.
Joseph H. - Philadelphia, PA | Jul 2021
Lowest rates, ease of application & processing
James E. - North Wales, PA | Jul 2021
Clear communications, very responsive and timely process from start to finish
Edward P. - Wyncote, PA | Jul 2021
The team is very helpful in getting our mortgage in less than 21 days.
Nick W. - Auburndale, MA | Jul 2021
Impressed with the process and support i received
Joseph H. - Philadelphia, PA | Jun 2021
Easy, fast, great rate, great PMI
William C. - Conshohocken, PA | Jun 2021
They were very quick with processing and anytime I had questions I always received a prompt, detailed response.
Susan K. - Mount Laurel , NJ | Jun 2021
The people where helpful and professional every step of the way thru the application to the closing.
Eugene H. - Philadelphia, PA | Jun 2021
Because they were good and on point with everything
Michael B. - Bensalem , PA | Jun 2021
They have a great team. Fast and efficient. I knew got a great service and a great rate.
Gaetane S. - King Of Prussia, PA | Jun 2021
Paul Zgalich and team were on top of every detail and made the process easy and stress free.
Glen S. - Absecon, NJ | Jun 2021
Guaranteed Rate was fast, responsive and efficient and helped my roommate and I buy our home in record time
William D. - West Chester, PA | Jun 2021
Everyone was very nice and helpful. They made the process easy.
Jennifer W. - Yardley, PA | Jun 2021
Worked quickly and made the transaction easy.
Alba V. - Blue Bell, PA | Jun 2021
I was in a bad situation with an unfair appraisal using a different lender and needed to find better options. Paul Zgalich took time to listen to my story, investigate options and presented a better solution with only 3 weeks before my close.
Vincent C. - Philadelphia, PA | May 2021
Great rates and service. No surprises.
Christopher P. - North Wales, PA | May 2021
Great service. Quick communication!
Kelly P. - Philadelphia, PA | May 2021
easy to work with very responsive and timely great rates
Peter B. - Brookhaven, PA | May 2021
Great teamwork and support
Veronica A. - Harleysville, PA | May 2021
Anytime I had a question or just needed to talk something through, the team was more than happy to make time for a call. Buying a house is a lot to take in and this team knows how to ease the process.
James D. - Orefield, PA | Apr 2021
PROCESS WAS SEAMLESS AND EASY
Thomas K. - Philadelphia, PA | Apr 2021
Everything was organized and easier to do than I thought it was going to be.
Robert M. - Philadelphia, PA | Apr 2021
Everything was clear and expedited. Good response time on questions.
Andrew T. - North Wales, PA | Apr 2021
Clear and concise with their directions
Tiffany C. - Philadelphia, PA | Apr 2021
They were nothing less than amazing!!
David B. - Richboro, PA | Apr 2021
Very quick, easy and efficient process, dedicated staff to help me along the process
Andrew S. - Conshohocken, PA | Apr 2021
Ease of communication and quality of customer service
Caitlyn M. | Mar 2021
Everyone who we spoke to throughout this process was exceptionally helpful. I could tell that we were not just names on a spreadsheet, everyone was genuinely invested in helping us get to the next step of the process.
Robert P. - Philadelphia, PA | Apr 2021
Great experience start to finish!
Joseph D. | Mar 2021
Ease of filing documents and Staff expertise.
William K. - Malvern, PA | Apr 2021
The team was very communicative and easy to work with.
Nicholas M. - Philadelphia, PA | Apr 2021
Great communication, respectful, professionally guided us through a mortgage process.
Rebecca H. | Mar 2021
Paul and his team always go above and beyond!
Alexander M. - West Chester, PA | Apr 2021
The online application was amazingly simple. especially uploading my documents. And my questions were answered quickly and clearly.
Linda B. - West Chester, PA | Apr 2021
Paul and his team were great and Super FAST
Angela A. | Mar 2021
Kept me informed, and didn’t drag their feet
Eric M. | Mar 2021
Paul and his team are the best!
Eric S. | Mar 2021
Paul and his team made me feel as if I was the only client they had. It was an easy process.
Julia D. | Mar 2021
Friendly and helpful service. Very helpful throughout the entire process.
Benjamin B. | Mar 2021
Loan process was very good and Paul Zgalich''s team did everything to get to closing
Antonio C. | Mar 2021
Paul Zgalich and his team made the refinance process extremely easy
Kevin C. | Feb 2021
No hassle working with the agents
Mehran K. | Feb 2021
Great interest rates, professional and friendly staff who make the process easy
Timothy E. | Feb 2021
Fast, smooth, efficient, exceeded expectations. Worked with Paul Z on 3 refis now and wouldn''t go anywhere else
Nirmal K. | Feb 2021
Excellent customer service, super quick responses
Julie H. | Feb 2021
Everything went smoothly. Crystal Rae was very responsive and helpful.
Andrew B. | Feb 2021
Efficient processing and responsive and helpful team members.
MeAnne B. | Feb 2021
They really helped us out when our VA appraisal came below our deal. We were afraid we were going to lose the house and instead they helped us complete the deal.
Matthew M. | Dec 2020
customer service and engagement.
Gregory E. | Feb 2021
Everything went smooth, good rate
James L. | Dec 2020
Very efficient. Correspondence was good. Did not waste time. Everyone was courteous.
Joanne D. | Dec 2020
Outstanding service and great communication. Ease of the application and excellent customer service.
Dominick D. | Dec 2020
We got a great rate and had a smooth mortgage process!
Lauren K. | Aug 2020
Paul and Sean were great to work with. They worked with me every step of the way and I got a great rate!
Christopher O. | Oct 2020
Everyone was great, friendly, responded to emails and texts immediately, and did everything they could to get me into my dream home.
david h. | Nov 2020
I had 0 issues with them in processing my loan
Veeral B. | Dec 2020
Because they were excellent from beginning to end.
Robert A. | Jan 2021
Fantastic customer service
Paul H. | Aug 2020
Overall, Paul and his team did a good job again for us.
James H. | Oct 2020
Great rates and communication.
PAUL W. | Nov 2020
The team at Guaranteed Rate were the best!!! Everyone was helpful, professional and personable!!! Great experience!!!
Dennis C. | Dec 2020
Guided me through a confusing topic for a first time homebuyer
Bradley Z. | Jan 2021
they made the buying a home easy and stress free
Militza N. | Aug 2020
Everyone involved in my loan process was very helpful and always available to answer my questions.
Giuseppe R. | Oct 2020
very efficient and professional work hopefully best rate!
Susanne L. | Nov 2020
The team was very responsive and made the process easy.
Corey R. | Dec 2020
Paul and team are very direct and easy to work with.
Damon V. | Jan 2021
The process was easy and always stayed updated on the progress
george p. | Aug 2020
It was a smooth closing and every time I had a question it was a quick response
Justin O. | Oct 2020
They made my whole experience smooth and simple.
John M. | Nov 2020
As first-time homebuyers, we were clearly walked through everything at every touchpoint, and everyone we interacted with was friendly and communicative.
Brian A. | Dec 2020
Everyone at Guaranteed Rate was professional but kind. They were very responsive to my phone calls and emails and made me feel comfortable throughout the entire process.
Rachael M. | Aug 2020
Your team was great and easy to work with.
Mark B. | Sep 2020
Excellent service and smooth transaction!
Peter B. | Oct 2020
Great service and competitive rates!
Katherine B. | Nov 2020
Paul and his team were responsive, professional and supportive throughout the process.
Jessica W. | Dec 2020
Smooth process and quick communication
Francis M. | Jan 2021
Very good people to deal with.
Sean P. | Aug 2020
Paul Zgalich and his team are excellent to work with, very easy, and communication was clear and simple.
Melissa M. | Sep 2020
excellent customer service
janine q. | Oct 2020
It was such an untroubled process! Everything was explained, every step of the way. Everyone was professional and made the process extremely smooth! Definitely what I’ve always heard about a mortgage process!
Marchail M. | Nov 2020
Very easy process... Great customer service!!
Felix R. | Dec 2020
Easiest loan process ever.
Lloyd M. | Jan 2021
They were great to work with
Matthew B. | Aug 2020
Things moved along very quickly and there was consistent communication with the entire process.
Darrin M. | Sep 2020
Everyone was awesome! I will recommend to everyone I know!
jean d. | Oct 2020
Easy to work with, kind, and good at what they do
Casey D. | Nov 2020
Paul, Sean, and the team were very quick in their communication and preparations of documents.
Nicholas L. | Dec 2020
Everyone was always very friendly and helpful!
Katherine F. | Jan 2021
Sean is AWESOME. Always available, always answering my questions thoroughly. He made this process so easy for me- 100% the reason I would definitely refer him!
Kathryn B. | Aug 2020
Easy process and great communication
Annika P. | Sep 2020
Paul and his team were outstanding from start to finish. This is the second time using Guaranteed Rate and I couldn’t be happier.
Emily G. | Oct 2020
Great customer service from the team
Timothy R. | Nov 2020
Easy to communicate with, prompt and professional.
Kevin S. | Dec 2020
I had a very helpful, easy and stress-free experience that I would highly recommend to friends and family for their future needs.
Bruno C. | Jan 2021
Super responsive team and very competitive rates
Timothy E. | Aug 2020
All the staff we worked with were wonderful and informative.
Gary M. | Sep 2020
Everyone was very nice and the transaction went very smoothly. A+++++++
Deana L. | Oct 2020
The personal touch Sean and the team had to reach out, answer my questions and work with me to get the info that they needed AND to shape the whole transaction to meet our situation.
Shaun E. | Nov 2020
Prompt responses and easy communication
Jill A. | Dec 2020
Paul Zgalich and His whole team Treated me like family!
Joseph C. | Jan 2021
The team responded to my inquiries fast and professionally - and I got a great rate!
Barry L. | Aug 2020
Everything went along smoothly and was done very professionally
Robert W. | Sep 2020
Very good service and very good rates
Samuel A. | Oct 2020
The team are very professional, the service was great easy and fast
Laurina P. | Dec 2020
Excellent service and very responsive
Daron K. | Jan 2021
Paul and Sean were fabulous!!!
BETH I. | Aug 2020
Extremely helpful folks who were able to help me get all digital docs completed
Holly I. | Sep 2020
Everything was on time and went smoothly during our closing.
Maricel G. | Oct 2020
Professionalism of every person on the team.
James D. | Nov 2020
easy to work with. The online portal was convenient. and even agent responded with urgency.
Michelle S. | Jan 2021
Fast, efficient excellent service with a. Great rate!
Todd M. | Aug 2020
Excellent customer service and always available to answer questions
CHRISTOPHER D. | Sep 2020
Friendly customer service and offered a competitive low rate
Berk A. | Oct 2020
Everyone was knowledgable, efficient and helpful.
Audrey C. | Nov 2020
Second time I've used Guaranteed Rate. Great friendly service, very efficient.
Richard E. | Dec 2020
Personal attention keeping me informed every step of the way.
David J. | Jan 2021
they made the entire process very easy and up front
Peter S. | Jul 2020
So far they are the best company that I’ve worked with. Paul Zgalich and his team are great people.
Christopher S. | Jul 2020
Paul and his team were knowledgeable and straightforward throughout the process.
Thomas C. | Jul 2020
Paul Zgalich, Jena Pegram and Crystal Rea were great to work with!
Timothy J. | Jul 2020
All the people, Jenna, Chrystal and others were top notch. Paul and his Team were on top of the sale and closing and were, at all times, very helpful and extremely professional.
Edwin P. | Jul 2020
We refinanced through the COVID virus and were able to use Docusign and little to not contact with home inspection, final signing, etc. The whole process ran smoothly and was kept informed for every update or change that was taken place.
Anthony N. | Jul 2020
Paul and Crystal made the entire process as smooth as possible. Even when things seemed difficult, they cheered us on, and fixed every situation.
Terrence F. | Jul 2020
I was very impressed with how Paul Zgalich and his team handled my refinance especially during the COVID 19 pandemic. I thought he did a great job!
Darrin M. | Jul 2020
Paul and his team were great!
Deana L. | Jul 2020
Sean was very helpful through the entire process as was everybody else.
Bernadette S. | Jul 2020
They are so fast and give lot of options
VIJAYA R. | Jul 2020
Very thorough, easy to reach when I had questions.
Steven S. | Jul 2020
Great rate; very responsive to questions; conducted business with honesty and integrity. Special kudos to Paul Zgalich! Would definitely do business with Guaranteed Rate again!
Dominick D. | Jul 2020
The individuals at Guaranteed rate explained the full process to me and continued to answer my questions and get back to me quickly and efficiently. The whole process was easy thanks to Guaranteed Rate.
Heather H. | Jul 2020
Easy loan application and funding process. Excellent customer service.
Aju T. | Jul 2020
People were awesome to work with
Kyle B. | Jul 2020
Everyone that worked with us during the refi process was excellent and very helpful. Every question answered right away and super easy to work with.
Courtney C. | Jun 2020
Everything was perfect and clear throughout the entire process
Allison M. | Jun 2020
Good Service. Good Communication
Brian K. | Jun 2020
Working with Guaranteed Rate was a pretty simple process.
Susan D. | Jun 2020
Quick response and awesome customer service
Jonathan D. | Jun 2020
Excellent support from Paul Zgalich and entire team.
Rohit D. | Jun 2020
I thought the process was smooth and all of my questions were answered effectively and in a timely manner.
Kevin S. | Jun 2020
It’s so easy to work with them this is our second home purchase using guaranteed rate.
Connor K. | May 2020
So easy to use and the people are great
Edward W. | May 2020
Paul Zgalich and Crystal Rae are the absolute best in the business. I don't plan on using anyone else.
Amanda F. | May 2020
Great to work with. Paul Z is great to work with. Very responsive and cut right to point.
Joseph M. | Apr 2020
Customer service was amazing. Everything was explained to me in language I could understand.
Jason S. | May 2020
The process was so easy. We had a short amount of time between applying and closing (<30 days) and you guys made it happen. Sean was great with helping us lock our rate at the perfect time.
John L. | Apr 2020
I had checked for rates with three different mortgage companies and Guaranteed Rate offered the best rate AND the mortgage application process could not have been any easier.
Matthew B. | May 2020
Quick, easy and seamless online process with great customer service.
Patrick M. | Apr 2020
They guided us as a first time home buyer and also assist in refinancing. Appreciate all help provided by guaranteed team
Atul S. | Apr 2020
Great service ....fast close....quick to respond to questions during process.
William B. | Apr 2020
Because they handled everything with professionalism and clear communication the whole way
Mark D. | Apr 2020
It was an easy process and fast
Richard T. | Mar 2020
Quick and efficient service, polite staff who is always ready to assist.
Shauneil D. | Mar 2020
Very easy to work with. Good transparency throughout the process. Sean was incredibly responsive from the beginning, making it easy for me to resolve any issues immediately.
Brittany W. | Mar 2020
Good availability and very helpful staff.
Matthew R. | Mar 2020
The whole team, including Jenna Pegram, Paul Zgalich, Crystal, Fran and Paul were very efficient and effective ! They did a fantastic job !
Sumeet M. | Mar 2020
Good rate on our mortgage. Was generally good to work with. At times was unsure of who to contact as I was e-mailed by various different people throughout the process.
Richard K. | Feb 2020
they made refinancing my home as simple as could be
Jason T. | Feb 2020
Excellent, timely service. Very knowledgeable and accomodating.
Georgia A. | Feb 2020
They were as helpful and efficient as they all possibly could be, a great experience.
Michael G. | Feb 2020
Extremely professional, thorough, and very friendly
Todd H. | Feb 2020
Good experience and pretty easy to get answers from the agent.
Michael B. | Feb 2020
They helped us every step of the way!
Gregory B. | Feb 2020
You were very helpful walking me through the process and always available.
Brenda B. | Jan 2020
Best Service I have seen in a long time
Kevin M. | Jan 2020
all of the online application is great for us but may be a challenge for someone that is not very technology savvy
Thea M. | Jan 2020
They were on point with every part of our refinance, answered all questions quickly.
Victoria E. | Jan 2020
They did an excellent job. So good in fact I was willing to take this survey, a task I utterly loathe.
Jaime G. | Jan 2020
Everyone took care of everything for me ... communicated with me and kept me updated through the process .
Shannon J. | Jan 2020
very responsive and helpful for 1st time home buyers. They also provided the most competitive rate after shopping around.
Erin A. | Jan 2020
Great team, great response time, very professional
Tara L. | Jan 2020
The only way I wouldn't recommend G.R. is if I don't know a friend or colleague needing such services.
Brian M. | Dec 2019
Easily accessible, very helpful people
Karen M. | Dec 2019
I gave a rating of 10 because when it comes to efficiency I know I will have it with this well versed highly communicative staff
David S. | Dec 2019
Outstanding response time, always had the answer, knew who to contact and made sure my loan closed on time.
Chloe S. | Nov 2019
The people I worked with were consistently knowledgeable, patient, and professional throughout the entire process. Plus, the use of technology by Guaranteed Rate made the entire process way more manageable - especially considering I was out of the country for two weeks before closing.
Sarah R. | Nov 2019
The whole team was super helpful and took the time to explain every part of the process.
Nikki L. | Dec 2019
They acted quickly and communicated with me right away
Georgia L. | Dec 2019
The whole team was super helpful and took the time to explain every part of the process.
Nikki L. | Dec 2019
They acted quickly and communicated with me right away.
Georgia L. | Dec 2019
Outstanding response time, always had the answer, knew who to contact and made sure my loan closed on time.
Chloe S. | Nov 2019
From start to finish it was exceptional service.
Christopher P. | Oct 2019
Paul was the best. Great rate and awesome to work with.
Eric S. | Oct 2019
Thank you for all your help! You all made it very easy and understanding!
Paul Z. | Sept 2019
It was an easy transition from the beginning to the end. I really appreciate what they did for me. Thank you.
Yoeluis R. | Sept. 2019
Thanks again top notch in service and explanation of what each step was.
Robert A. | Sept. 2019
From the first phone call to the settlement table Paul and his team made everything easy and stress free. I never had to worry about my financing during the process because I was confident they had me covered. Buying a home is stressful and they relieved a lot of that stress.
Gregory P. | Aug 2019
Paul Zgalich was extremely knowledgeable and helpful in obtaining a loan for our new house. I'd refer Paul to anyone.
Adam M | August 2019
Paul and his team went above and beyond to help us secure our mortgage we really extra effort!
Patricia S. | August 2019
Loved working with this team! You guys made everything so easy and enjoyable!! We re so happy thank you again!!!
Meghan H. | July 2019
Everything went very smooth. I was able to talk thru options on the phone and Paul and Jenna were very helpful and knowledgeable.
Jason T. | June 2019
Excellent communication. Appreciated the ability to upload documentation online.
Kimberley M. | July 2019
Very professional, friendly and easy to work with. Great first home buyer experience.
Raineer S. | July 2019
Paul, Jenna, and Crystal were great. They responded to all of my silly and good questions I had as a first time home buyer. The rate and PMI are much more competitive than my previous lender quoted. Thanks team.
William C. | June 2019
I'm a dummy, they made it easy. The document uploading and signing made the process way better. I'd definitely use them again. Thanks Paul and crew.
Ian V. | June 2019
Paul and his team were great! They responded quickly to any question we had . They also let us know each step of the way. Thanks for great customer service. We will happily recommend you to our family and friends!
Alison L. | June 2019
Paul and his team made every aspect of the refi simple. FlashClose allowed our closing to take less than 10 minutes and all documents we had questions about were completely explained by Paul ahead of time. Very pleased with everything!
Kevin S. | May 2019
Guaranteed Rate stuck by their word throughout the whole process. The number stayed on point during the whole 6 week process. The loan officers Paul & Crystal answered every email or phone call promptly. They made me feel very comfortable through the whole refinance process. I would recommend Guaranteed Rate to anyone.
Diane B. | April 2019
Great working with my mortgage team Paul, Crystal and Jen they made it really easy and painless
Jonathan S. | May 2019
Everyone was wonderful! It was prime buying/selling season and Paul and Jenna were always very responsive and helpful! The process was seamless and we were provided with the exact amount of cash to close needed the day before, which was very helpful. Crystal was also very responsive and helpful. I would definitely use Paul again!
Kristin P. | April 2019
Paul Zgalich and his team are very proactive and explain all details to first time home buyers.
Atul S. | April 2019
They made the home buying process easy and understandable. It was an enjoyable process. Thank you again
Gregory G. | December 2018
The entire team was incredible. From Paul to Jenna to Crystal, the service we got was amazing
Amanda F. | December 2018
Paul and Jenna were absolutely incredible!! Always available to answer my questions, and got back to me promptly! Would definitely recommend them to friends and family!!! Thank you both!!!
Jessica S. | December 2018
Paul and his team were amazing!!! Thank you for making our experience so easy and stress-free.
John B. | November 2018
Paul Zgalich and Crystal Rae were especially helpful and made the process very clear walking us through each step. They were both extremely helpful, and everything went extremely smooth from start to finish during the entire approval and pre-approval process. I would highly recommend them to anyone I know. Thank you.
John L. | October 2018
GR kept the process moving with updates and emails. Quick responses and est instructions were greatly appreciated. Great job by the whole team
Tom C., October 2018
Paul, Crystal, Jenna, Joyce and everyone on the team we worked with made this process smooth and easy! Thank you so much for everything! The patience this team has is amazing!
Brandon C., September 2018
Paul and his team were great, I've used them 2 times now and both highly recommend!
Timothy M., August 2018
Second time using Paul Zgalich, Joyce, Fran and the whole team in the last 2 years and everything went perfect and smoothly, never had to worry for a second knowing they were taking care of everything and explaining every detail.
Winfred J., September 2018
Very responsive. Knowledgeable and flexible, as we had issues coming down the home stretch.
Scott F., v August 2018
Excellent service staff was very helpful.
Michael R., August 2018
Simple and smooth experience with Paul.
Norman G., August 2018
Paul is very kind; he took the time explain extensively. It was a great experience and I will be recommending to friends & family!
Nicolaos D., July 2018
Process was quick & easy. Communication was clear and timely. Everything went off without a hitch and now I'm a new home owner. Thank you!!
Jennifer S., July 2018
The whole team was very responsive and helpful when needed. It made the process straightforward.
Peter G., July 2018
Guaranteed Rate was very helpful in showing us all of our loan options to help make a comparison to find the best rate and loan type for our situation.
Jeffrey P., June 2018
Guaranteed Rate made such a stressful process so easy! Everyone I worked with from start to finish was so responsive, so friendly and so knowledgeable. I knew everything I would need upfront and the tools to provide documentation are great. It really was such a smooth and easy process. Thank you so much!
Christina P., June 2018
Excellent experience using Paul with Guaranteed Rate!
Stephanie K., June 2018
Paul and his team did a great job from start to finish!!!
Maura R., June 2018
This whole process was a breeze. Crystal Rae and Paul Zgalich were absolutely incredible to deal with. Thank you for employing such professional and competent people!!!
Scott D., June 2018
Paul and his team made getting approved for my loan painless and easy. Will definitely be working with them again in the future.
Anthony W., June 2018
The online signing of documents makes it easier!
Robb M., June 2018
It was a great, smooth experience. Everyone from Guaranteed Rate did an outstanding job.
Steven K., May 2018
When I first spoke to Paul from Guaranteed Rate I knew this was the company I wanted to work with. With being a first time home buyer I had no idea what I was doing. Paul and his staff explained to me step by step what I needed to do and what to expect. They walked me through the entire process and closing was a breeze. Would definitely use them again!
Ashley Z., May 2018
Everyone was extremely helpful and did everything possible to make it a very smooth transaction.
Nicole M., May 2018
Paul Zgalich and his team are the best.
Brent S., May 2018
Donna and I would like to thank you both for your quick diligent work on helping our family complete this process. After finding our dream home a long journey began that in an incredible short less than 2 week period you came to our rescue. We will never understand how you both, and anyone else involved, pulled this all together for us. In our eyes this was nothing short of a miracle pulling it all together in such a short amount of time. You both have been wonderful to work with and anyone who comes your way for service has no idea what a great choice they are making. We have already referred you to friends and will be are only choice when anyone asks about mortgage service. Today is our big day which has been made super easy with your help and I can’t say enough how much you both eased any of my concerns to be sure we would be prepared and educated throughout everything. I hope you both know how much we truly appreciate you!!!
Michael
Paul Zgalich is a 11 on the loan officer scale!
- L. Edeldtein, 19004
Had a short-sell and everything went as smoothly as possible thanks to Paul and his team. From the initial pre-approval down to close everything was top notch.
C. Laventure 19132
Paul and his team was always available to answer any questions we had about our mortgage loan and any feedback we had to provide in order to continue the process. He made us feel confident in all of the follow through. We knew we were in good hands! THANK YOU!
R. McPherson 19026
From the initial phone conversation, to the signing of the final paperwork everything was clearly explained and I felt that Paul and his team always had my best interests in mind. What sets Paul and his team apart from the competition is their incredible knowledge and the care and concern they express for their clients. I loved being able to follow along in the process using their website to upload documents and track progress I never felt out of the loop or had to wait for a callback.
G. Selgrath, 18966
Paul and his team did an excellent job of offering me the best terms I could find by far, and providing excellent customer service at any time of day through the entire process.
Darryl K., July 2016
Paul is awesome! Paul Zgalich and his team were very helpful throughout the entire loan process. Paul was recommended to us by our agent. This was our first time buying a home and we had a lot of questions. Paul was available any time we needed an advice. No matter what time of day it was, Paul answered all e-mails and phone calls promptly. From completing the application to closing on the house he took care of everything and made it all easy to understand. We appreciated his professionalism, thoroughness, and knowledge while he walked us through every step. He provided incredible service, and we would definitely recommend him without doubts. Our family had a very smooth, satisfying, and worry-free experience with Paul and his team. Overall Paul Zgalich is a great guy, and his team is a wonderful team to work with! Thanks for all your help!
Kasha L.
Paul is the best in the business. Hands down. I have used Paul for years and tell everyone I know that they are doing themselves a disservice not calling Paul. He truly makes the process easy and effortless.
Michael S., March 2016
The process from start to finish was very easy. I also liked that my questions were answered promptly and I had a person I could contact over the phone which made it much more personal.
Danielle R., March 2016
" I found this company very reliable,and the staff were very helpful and knowledgeable.And I would like to thank Paul,Alison Fran and Joyce for all their help.."
Joseph H., February 2016
I always have a great experience with Guaranteed Rate
Alba V. - Blue Bell, PA | Jun 2023
Paul is a great guy and easy to talk to. He made everything quick and easy.
Dominic N., June 2015
Everyone was so great to work with it was such an easy process, I felt extremely informed every step of the way!
Katie T. - New Britain, PA | Jun 2023
Very good communication, made the process easy
Joseph P. - Fort Washington, PA | Aug 2023
Paul and his team were true professionals and made this hectic process much easier than other companies that I've dealt with in the past.
Joseph E., August 2015
Paul and his team did an excellent job and exceeded my expectations on all levels. I’ve been involved in many real estate transactions and the level of knowledge, service and communication Paul and his team provided was head and shoulders above others I’ve encountered in the industry. I wouldn’t hesitate to recommend them to anyone.
Brenda A. - Collegeville, PA | Jun 2022
I thought the process went really well and they made it easy
Cristina Z. - Conshohocken, PA | Jul 2022
Everything went smooth from beginning until the closing
Clyde P. - Ambler, PA | Sep 2022
Everyone was so helpful and always available to answer any questions I had
Ashley K. - Levittown, PA | Oct 2022
Was highly satisfied with my deal!
Mark D. - Philadelphia, PA | Nov 2022
Great service and response
Brian K. - Marmora, NJ | Jun 2023
The whole experience was great!
Mark D. - Philadelphia, PA | Jul 2023
Sean is a kind, informative, and as patient as 200 monks man. I neve got an ounce of a whiff off annoyance or aggravation from him with my 100000 questions along the way , since ai am. Rookie. I genuinely appreciate him
Tiffany H. - Gansevoort, NY | Aug 2023
Paul Z was great - always helpful and a pleasure to talk to.
Catherin C., June 2015
Guaranteed Rate was very responsive and the rate lock was very helpful.
Danielle L. - Philadelphia, PA | May 2022
So attentive and knowledgeable throughout the entire process!
Kira M. - Philadelphia, PA | Jun 2022
They were so responsive and helpful!
Morgan B. - Philadelphia, PA | Jul 2022
Easy terms, Sean was awesome
Leah T. - Lansdale, PA | Sep 2022
Great experience working with Paul and the team.
Bing R. - Plymouth Meeting, PA | Oct 2022
Everything went very smoothly
Erin O'Hara C. - Philadelphia, PA | Nov 2022
Was very easy to review and sign everything. We had no issues at all.
Kristina V. - Philadelphia, PA | Dec 2022
Did a great job helping us through a complex underwriting issue.
Brad S. - Blue Bell, PA | Jun 2023
Paul Z & Team are great and easy to work with.
Brett B. - Philadelphia, PA | Jul 2023
I had string support from the team all around, just sometimes getting a question answered took a bit of time.
Daniel H. - Downingtown, PA | Aug 2023
Paul was quick and responsive. He follows through with everything he promised.
Andrew G., April 2015
Overall easy experience and good communication
Kathryn O. - Malvern, PA | May 2022
Had a great team and got closed with less stress then our two previous purchases
Anthony K. - Auburn, NY | Jun 2022
Communication was excellent, everyone was friendly and knowledgeable.
Victoria M. - Philadelphia, PA | Jul 2022
Application to closing 2 weeks Awesome
Gwyn G. - Southampton , PA | Sep 2022
Friendly people and excellent communications
Michael F. - Glen Mills, PA | Oct 2022
My experience with Guaranteed Rate felt seamless. Everyone has been so very helpful, knowledgeable and patient with us. Will absolute use again in the future.
Briand C. - West Chester, PA | Nov 2022
Prompt, efficient, transparent and professional services.
Christopher P. - Wayne, PA | Dec 2022
Easy to work with/ detailed throughout the process
Francesca G. - Conshohocken, PA | Jan 2023
As a first time homebuyer/refi, they walked me through and thoroughly explained every part of the process. Also, it needed to be taken care of in a timely matter. They made sure to be in contact with me through text or email when an urgent response was needed.
Francis L. - Philadelphia, PA | Mar 2023
Smooth process, lowest rate offered by local lender.
David V. - Philadelphia, PA | Apr 2023
Amazing team - went above and beyond to facilitate an incredibly speedy closing. I am very impressed and thankful!
Lewis V. - Exton, PA | May 2023
They did an outstanding job every step of the way.
John M. - Hammonton, NJ | Jun 2023
The process was very easy. Paul was extremely responsive and helpful throughout.
Brian G. - Blue Bell, PA | Jul 2023
Sean and Paul were very responsive and made the process very easy. They have given me very competitive rates that beat all competition in the area. I will continue to work with them as I build my portfolio!
Justin J. - Philadelphia, PA | Aug 2023
Great communication, detailed oriented, never left me feeling unsure about the process.
Laura S. - West Chester, PA | Sep 2023
My loan officer Paul Z was extremely helpful and informative.
Michael F., June 2015
Each person that I worked with was extremely knowledgeable and helpful!
Shelly T. - Knoxville, TN | May 2022
Their service and attention to detail was amazing.
Robert N. - Midland Park, NJ | Jun 2022
Your service is great and very professional.
Qingda Z. - Cary, NC | Jul 2022
They are always so responsive and they always get the job done!
Cynthia W. - King Of Prussia, PA | Sep 2022
The process was so seamless and organized with the online portal and even the closing team leading up to the close. Any questions we had were answered immediately and their was always someone available to assist us.
Khalia S. - Upper Darby, PA | Oct 2022
Very easy to work with and responsive to all questions.
Nicole M. - Philadelphia, PA | Nov 2022
Great staff and communication.
Steven K. - Philadelphia, PA | Dec 2022
Paul and his team are fantastic. They know their job and do it quickly. I’m a get it done kind of guy and they are on the same page. I can always call Paul for his guidance through the next loan. This was our fourth loan with Paul’s Team.
James H. - Chalfont, PA | Jan 2023
Great rates, team-oriented customer service, around-the-clock availability
Wesley C. - Philadelphia, PA | Feb 2023
Great customer service, flash closing, overall ease and wonderful people to deal with
Carl H. - West Chester, PA | Mar 2023
Smooth and professional services
Lisa P. - Paramus, NJ | Apr 2023
Responsive & Knowledgeable.
Rock W. - Newtown Square, PA | May 2023
Competitive rate, good customer service, and speedy process
Jing M. - Chadds Ford, PA | Jun 2023
The team at Guaranteed Rate were all great to work and very responsive. The entire process was extremely efficient.
Joseph B. - Pottstown, PA | Jul 2023
They did an excellent job.
Albert D. - Philadelphia, PA | Aug 2023
It was very easy to use and incredibly convenient.
Eleanor A. - Claremont, CA | Sep 2023
Excellent service! Paul Zgalich Processing Team was ALWAYS available to answer any questions. Everything went so smooth and quickly.
Gary S. - Allentown, PA | Oct 2023
Easy process, great people.
Andrew W. - Mifflintown, PA | Nov 2023