What people are saying... What people are saying... Back to profile
My loan officer was informative and detailed. I had questions and when asked he was quick to respond which is imperative when you have a hot market. I was really happy with both my loan officer and the entire Guaranteed Rate support team.
Courtney R. - Mokena, IL | Apr 2021
The re-fi was a seemless process
Donald D. | Mar 2021
They made things very easy and worked with my difficult schedule.
Jennifer R. | Mar 2021
Excellent service from start to finish!
Jennifer V. | Feb 2021
Because they went above and beyond to get me into my home.
Shelley L. | Feb 2021
Used 3 times, never disappoints.
Alfonso B. | Jan 2021
An amazing team that always who treated their customers with urgency and friendliness!
Christina H. | Feb 2021
There were literally no problems, they were on top of everything and nothing was missed.
Robert P. | Aug 2020
the service from start to finish was incredible.
Noe M. | Jan 2021
The communication was great and everyone was helpful!
Jessica V. | Aug 2020
Pete and Amanda were fantastic. The closer that came by was great.
James G. | Jan 2021
Smooth process, my team was very helpful and quick to respond to any questions I had
John R. | Aug 2020
Peter and Amanda were absolutely wonderful to work with! They explained every step of the process from beginning to end. They never got upset if we needed assistance or had questions. We were never worried or upset about something going wrong ..we felt they had our backs and were truly happy to be working with us!!!
Nancy M. | Jan 2021
Very nice people. Easy to deal with.
Linda G. | Aug 2020
Overall great company to work with for purchasing and refinancing
Alexandria B. | Nov 2020
All employees were very helpful and knowledgeable. They worked quickly and efficiently to get everything done.
Denise H. | Dec 2020
Everything was handled in a very timely manner
William B. | Jan 2021
I have that rating because Peter Monachello not only made the process as easy as possible for me he was very nice and respectful.
Andrew K. | Aug 2020
Always a simple process! Working with Peter is very smooth
Brian M. | Sep 2020
They answered all my questions in a very timely manner and were very informative!!
Kati W. | Nov 2020
Even in the pandemic I have gotten A+ service
Oscar G. | Dec 2020
I was pleasantly surprised with the attentiveness of Peter and his staff along with the quick turnaround. I''m also very happy with the rate I got on the loan, the lowest I saw while shopping around.
Geoffrey P. | Jan 2021
Pete went out of his way to provide outstanding service.
Robert F. | Jul 2020
My loan "people" were on top of everything, quick to respond, and made the process very easy.
Jeffrey G. | May 2020
Pete and his staff are top notch
Phillip D. | Apr 2020
My Lender was very easy to work with and made it so I understood everything.
Suzanne L. | Mar 2020
Peter was very helpful and worked very hard to ensure the process was as painless as possible
Christopher E. | Feb 2020
Smart hard working people.
James C. | Sep 2019
Process was smooth and enjoyable, thanks to the great expertise and support of Peter.
Richard J. | July 2019
Our loan officer Pete from the Morris, Illinois location was awesome! We were in a time crunch, where we needed to close as soon as possible do to our situation. He worked hard to get the best loan for us as well as providing a loan in a timely fashion. We thank you and applaud you on a job well done!! As well we would recommend Anyone to Pete!!
David R. | July 2019
Peter Monachello made this process seamless. I had quite a few things go wrong between the sale of my old house and it was very calming to know that Peter was 1 step ahead of me at all times with the new house. Great communication, I will never use anyone or recommend anyone else but him!
Brian M. | May 2019
Peter Monachello was such a pleasure to deal with. He always went out of his way to get back to me, make me feel like I was his only client, and made the home loan process a breeze. I highly recommend him.
Kyle L. | April 2019
Pete's communication was exceptional. He made our home buying experience seamless and enjoyable. A++
Robert V. | February 2019
Everyone we worked with was kind and informative. They made sure no question went unanswered.
Samantha L. | March 2019
Working with Guaranteed Rate was such a smooth process! From start to finish all of our questions were answered in a timely fashion. The entire process was great, and our loan officer was wonderful to work with! We will definitely be recommending Guaranteed Rate to our family and friends!
Eugene S. | February 2019
Peter did a great job for us and answered any question we had in a timely fashion
Roby B. | November 2018
Pete did a great job on everything. Took alot of stress off of me i am very happy with the job they did
Robert B. | September 2018
Matt Mallon was great to work with. We gave him what we needed and he took care of the rest! Very smooth process and made the purchase much easier!
Justin H. - August | 2018
Peter Monachello is the best! Answered every question I had very quickly. If he didn't have an answer for me, he found someone to answer it for me! I 100% recommend Guaranteed Rate to anyone and we will definitely use them again in the future, (if needed)!
Shane M. | July 2018
Peter was awesome throughout the process. He was not only highly responsive to questions but also very knowledgeable, transparent, and relatable. I am very glad to have worked with him and will recommend him to anyone.
Richard J. | May 2018