Excellent customer service
Lori L. | Dec 2019
Great experience, very helpful and flexible. Most responsive communications bar none.
Pasqualino P. | Oct 2019
Everything went smoothly.
Sean B. | Oct 2019
Excellent customer service. Peter and Fern are on top of everything and knowledgeable.
Tana G. | Oct 2019
Overall service, clarity of options, speed to close.
Juan P. | Oct 2019
Overall experience was awesome, Peter traum was absolutely amazing and helped me through the process and explained it all very well, made me feel comfortable and relaxed I can’t say enough about him
David M. | Oct 2019
Very helpful and made everything very simple and understanding
David D. | Oct 2019
Everything was very professional and somewhat easy.
Dawn B. | Oct 2019
This being our 3rd time working with Guaranteed Rate and we keep coming back for our mortgage needs.
Robert P. | Oct 2019
Peter Traum and his team are great and made things very easy.
James W. | Sep 2019
Peter made my VA refinancing easy, quick, and at a great rate! I’d recommend him to anyone.
Vance G. | Aug 2019
Everyone was AMAZING!!! Made the entire process so easy even after switching from modification loan to conventional loan.
Kathleen D. | August 2019
I have been working with Peter for many years. He is very professional and always ready to answer our questions.
Jamily P. | July 2019
Peter and his team were a dream to work with. This was our second time working with Peter to obtain a home loan and we would come back a third time. Peter is professional, proactive, responsive and very patient and understanding during a very overwhelming time.He takes the necessary time to reply thoughtfully to questions and is available around the clock. I would be happy to recommend Guaranteed Rate to my loved ones and I look forward to the day when I can do so.
Katherine K. | July 2019
Peter Traum made the process of obtaining a loan easier than I could have imagined! I was initially intimidated about refinancing my mortgage, but he took the time to explain each step along the way and was always available to answer questions. I was super comfortable working with Peter and his team and am grateful for how seamlessly all the pieces came together right up to closing. Thank you so much for everything!
Kara W. | July 2019
This refinance is the third time we've worked with Peter Traum. He has always been helpful, professional, and responsive to our needs. He's exceptional.
Christian E. | July 2019
Our loan officer Peter was exceptional to us and words cannot describe how Peter made our home buying process seem so easy. We look forward to working with Peter and his Guaranteed Rate Team in the future.
Kinda I | July 2019
My loan officer was extremely efficient and professional. I am quite impressed with his excellent skills. His business etiquette is impressive. I will recommend him to all my friends and colleagues. I am really happy as a customer.
Gloria P. | July 2019
Peter Traum hands down is a top performer in his profession, always making it easy for us. From initial closing, to refi to get out of FHA/PMI to last refi to get into a lower rate, he made us feel comfortable and informed. You can always get a hold of Peter, if not he'll reach out to you. Thanks again Peter!
Christopher P. | July 2019
Peter made this whole process as stress free as possible! His communication with me was excellent every step of the way! Highly recommended!
Abbie G. | July 2019
Peter Traum was very knowledgeable, informative, available, what I call "forward leaning". It was a no nonsense approach, which I really liked. I would absolutely use Peter again & I would recommend him to anyone in need of a good mortgage lender.
Raymond R. | June 2019
As a first-time home buyer, I was plenty nervous. Peter was amazing. Never condescending, clear and to the point when explaining what needed to be done and, just as importantly, the why. He, as well as his time, were always quick to respond to my queries and made sure I was reminded when I needed to respond to their requests. it was a wonderful experience working with Peter and his entire team. Should I be in the position again, I would definitely call on him and I have no hesitations in...
Patricia D. | June 2019
Peter was our loan officer and did an outstanding job of making the process quick and easy and made sure we got the best rate available. We would definitely use him and Guaranteed Rate again in the future.
Mark N. | April 2019
Working with Peter was much easier then other mortgage people. He was patient and took the time to explain the process. He also always followed up when certain additional documentation was needed. Very professional.
Timothy L. | March 2019
Peter and Fern were awesome. Quick replies and informative. Smooth transaction
Tana G. | January 2019
Peter and Fern were great to work with and the online portal was nice. The process was smooth and fast.
Joseph P. | December 2018
Peter Traum is extremely focused, and it gives you all the confidence you need that everything will be taken care of!
Sheila H. | October 2018
Peter was great! He always checked in during my home search to let me know he was available and answered any of my questions in a timely manner. He was organized and assisted in communicating with other people involved in the transaction. He even showed up to my closing, just in case there were any issues. Regarding rates, Peter was an advocate in timing my interest rate lock and seemed to have my best financial interests in mind.
Andrew S., October 2018
We are very happy to share our experience ... Peter Traum was amazing to work with - he is professional, patient, responsive and incredibly knowledgeable. He explained everything clearly and concisely. BA Abrams, our Loan Coordinator was very helpful and responsive. Working with your staff - start to finish - was a great pleasure and we already have and will continue to recommend Guaranteed Rate to our friends and family. FYI, I thought that the online course was very helpful as well - I only...
Daveda L. | July 2018
The home buying process is difficult, but the one on one treatment and expertise Peter provided, really made the difference in closing on my now, new home. We dealt with a difficult REO seller (team) and got to closing in a ridiculous timeline. Needless to say, I was extremely satisfied with the services altogether.
Luis O. | September, 2018
Convenience and knowledgeable!
Christopher P. | August 2018
I am very happy that I chose Guaranteed Rate as my mortgage company and I am beyond elated to have had the privilege of working with Peter Traum, as my loan officer. Peter walked me through the entire process and explained in detail, the necessary steps needed to close on my new home. Peter’s hard work and effort were made apparent, when a few financial obstacles occurred, and needed finessing. Peter was there at all times to help me to achieve my end goal, through his dedicated work ethic and...
Susan S. | August 2018